Endorsed by Which?

Derwent Sash Windows Ltd t/a Derwent Windows and Doors

4.9

149 Reviews

Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday 09:30–16:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome,
Your property is so much more than a house. It is normally your largest single asset, your pride and joy, but above all it is your home.

Here at Derwent Sash Windows, we carefully treat all installation projects with the same respect that they deserve, sympathetically restoring your property to its' original splendour.

Have a look at our portfolio of previous work to see the size and diversity of projects we have undertaken in the past and read our testimonial letters, to understand the level of skill and expertise my team deliver.

I look forward to hearing from you to discuss your project.

Yours faithfully

Rob Walters
Managing Director

Derwent Sash Windows Ltd.

www.derwentwindows.co.uk
www.derwentsashwindows.co.uk

What we do

  • Doors

    • Timber doors
    • Bi-fold doors
    • Patio doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

    • Hardwood conservatories and orangeries
  • More Services

    • timber alternative windows
    • timber windows
    • sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
149 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Very professional company!
Customer Service
Quality
Value
We've had three sash windows replaced and new porch doors fitted by Derwent and we could not have been more pleased by the quality of the work or by the ease of the process. The quality of the workmanship was matched only by the professional manner in which the order was managed from initial contact, through various revisions to plans, to the actual fitting itself. They are not the cheapest but still very competitive given the quality of product and service they offer. We would recommend Derwent very highly.
Gregson Posted on 18/06/2017 , work completed 18/06/2017
Excellent service and top class product
Customer Service
Quality
Value
We are very impressed with the professional service of all the staff involved with this company. They have carried out an encapsulation of our old stain glass long stairwell window. The job was carried out in an excellent manner from start to finish. Would definitely recommend this company to anyone wanting a top notch job done by first rate staff.
tony Posted on 12/04/2017 , work completed 12/04/2017
Great new windows
Customer Service
Quality
Value
We've had four new windows in our post war semi detached house replaced with Evolution flush windows from Derwent and couldn't be more pleased. We didn't want that brilliant gloss look of what many people have have when they get new windows. We wanted the traditional style. And now they look great. We've had a number of complements. The window cleaner says they look like wood! Yes they were more expensive but they're worth it. All dealings with Derwent windows staff was professional, efficient but friendly. I must mention the fitters who were excellent. Punctual, hard working, ensured everything in the room was covered and cleaned up everything. We would use them again when we look to replace our downstairs windows. Would strongly recommend the company.
Blue Girl Posted on 08/08/2017 , work completed 08/08/2017
English door company doors
Customer Service
Quality
Value
We wanted two doors replacing with upvc that did not look plastic. DSW supplied and fitted them. They knew their products so we got exactly what we needed. Kept us informed on progress of the order and fitted them on the day they said. Workmen were very good, covered everything up and cleared up. Excellent job, just what you want. Always worth searching for a trusted trader.
Anonymous Posted on 05/09/2017 , work completed 05/09/2017
Replaced french and back doors
Customer Service
Quality
Value
After visiting the showroom, my partner and I were blown away with how professionally it is all set out, with first class personal customer service, with the team there listening to what we wanted as opposed to telling us what they could do ..... overall very impressed.... Which carry's on with the final fitted product. The fitters who installed really took attention to detail as their main objective ..... We are both very pleased, and will be having the windows installed by Derwent in 2018.. I can highly recommend Derwent Sash to anyone ....
andy robinson Posted on 07/12/2017 , work completed 07/12/2017
Excellent job. We got what we asked for. No problem.
Customer Service
Quality
Value
New French Doors fitted. They were there at 7.30 and finished by 10.00. We got home from work and the only way we could tell they had been, was the new doors. No mess that we could see at all. Good price comparing it to other quotes and we had a courtesy call a couple of weeks after the work to make sure we were happy with it. I have no problem recommending them and would be happy to use them in the future. Phil and Sharon, Ripley.
philandshaz Posted on 19/04/2018 , work completed 19/04/2018
Absolutely first class
Customer Service
Quality
Value
We have used Derwent Windows on two occasions, with the front windows replaced a few years ago and the remaining back windows and back door this year. The service and attention to detail has been absolutely first class from initial contact to final fitting. Every single member of the team has gone out of their way to ensure that we had exactly the outcome we were looking for, with replacement sash windows and replacement stone cills on our Victorian property. The fitters were prompt, friendly, tidy and flexible. The surveyor was thorough and accurate. The sales team in the showroom were professional and knowledgeable, with clear communication throughout. If you are looking for a local company with expert knowledge and a commitment to excellence, go to Derwent Sash Windows.
Andy C Posted on 20/05/2018 , work completed 20/05/2018
Great Windows
Customer Service
Quality
Value
This is the second time we've used Derwent Windows. Last year bedroom windows were replaced and we really noticed the difference over the cold winter. Now we've had landing, bathroom and kitchen. The windows look really smart both inside and out. The quality is superb. They're not cheap but you get what you pay. Every one at Derwent Windows are great. Particularly the two fitters Ian and Mark. Andy is also very helpful and will follow up any queries. I would strongly recommend them.
Blue Girl Posted on 16/06/2018 , work completed 16/06/2018
Very pleased.
Customer Service
Quality
Value
We had a front door fitted in January and have been very pleased with the standard of care throughout the process. The quality of the goods is excellent as is the skill of the fitter, Dougie, who made a super job. We are delighted and will use the company in the future.
Customer in Derbyshire Posted on 06/02/2019 , work completed 29/01/2019
Excellent Windows and Professional Installation
Customer Service
Quality
Value
They replaced a bay window and two bedroom windows. Very professional, high quality installation carried out quickly and tidily. We will be having them back to replace the remaining sash windows next year. We would recommend them to anyone.
Customer in Derby Posted on 27/08/2019 , work completed 21/08/2019