Endorsed by Which?

Des Durant General Building

4.8

25 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Please call to discuss your building needs.

What we do

  • Builders

    • Plastering
    • Building services
    • Conservatories
    • Guttering repair services
  • Roofers

    • Guttering, fascias and soffits
    • Tiled conservatory roofs
    • Chimneys
    • Conservatory roof conversions
    • Emergency roofing service
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Roof Light
  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Injection damp courses
    • Tanking Systems
    • Timber treatment services
    • Woodworm treatment
  • Double glazing

  • More Services

    • chimney stack removal
    • chimney re-pointing
    • chimney capping

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
25 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Trustworthy and incredibly thorough
Customer Service
Quality
Value
Des carried out some extensive roof repairs including rendering and guttering replacement to my property and did it to a very hard standard. Des is incredibly reliable and also provides great communication with clear explanations as to the work he is doing. Not one to leave any stone unturned, Des also did the job to the agreed budget and was very helpful throughout. I would not hesitate recommending Des to anyone in the future.
Customer in Cambridgeshire Posted on 14/10/2024 , work completed 13/09/2024
Free estimate with clear explanation of work involved to fix damage to roof
Customer Service
Quality
Value
Work to valley & guttering on roof & chimney of mid terraced Victorian house. Fair quote, work started on time with good communication throughout.
Customer in Kent Posted on 09/07/2024 , work completed 11/06/2024
Advised to keep an eye on it
Customer Service
Quality
Value
Des came out to quote for repairs to my roof. I'd sent photos to him. He confirmed that the water ingress is due to the roof leaking but couldn't say why and said to keep an eye on it. I've been doing that for over a year and can confirm that it's getting worse!
Customer in Kent Posted on 18/03/2024 , work completed 09/03/2024
A great trader you can trust to do an excellent job.
Customer Service
Quality
Value
Having had sporadic issues with new guttering installed in 2019 I was seeking a tradesperson that I could trust with redoing this job competently and to give me honest advice. From the first time that I spoke to Des he could identify the main issues from photos I sent to him and from recent jobs he had been completing that had arisen due to heavy rain. I had contacted other contractors for quotes who either didn't get back to me or failed to arrive for appointments so was pleased that Des provided me with a quote when he was clearly busy with other work. The quote involved installing new gutters and fittings and a recommendation to fit a gutter support membrane that protects the eaves and cavity walls as we get such heavy rain now. A few extra items were identified during the course of the work and I was kept fully updated in every case and the extra costs involved were very fair. Extra work is not unusual and the job took a day longer due to additional works needed. I am pleased with the work that Des and Steve have completed. They are both very personable and I felt very comfortable with them and their standards of workmanship. It can be hard as a single woman to deal with tradespeople especially if you have had a previous poor experience as I had. I have no hesitation in recommending Des and should I need further work at a later date then its good to know someone that I trust. My expectations were exceeded and they were really nice people to have around!
Customer in Kent Posted on 31/08/2023 , work completed 31/08/2023
Excellent work
Customer Service
Quality
Value
Needed my roof redone as it was causing leaks. Des did this in record time. He was so professional and extremely reliable. New roof fitted and I couldn’t have asked for a better job to be done! Will one hundred percent be using him and his team again if I face any roofing problems in the future.
Customer in Medway Posted on 20/02/2023 , work completed 10/02/2023
Excellent work
Customer Service
Quality
Value
Problems with roof on extension which needed replacement. All work done to original quote despite some extra problems occurring along the way. Kept me fully informed of what was going on and very helpful. Very happy with the work done.
Customer in Medway Posted on 21/12/2022 , work completed 19/09/2022
Always top notch
Customer Service
Quality
Value
Des is my long-standing go to for all external and structural work. Excellent work undertaken to budget and schedule, I cannot recommend him highly enough And he's an entertaining personality too!
Martyn in Medway Posted on 03/01/2022 , work completed 15/11/2021
Replace Tiles on Roof of the porch and utility room also replaced defective cast iron swan neck and rain water down pipe
Customer Service
Quality
Value
Des gave me written quotes for replacing the roof tiles and for replacing the rainwater downpipe. I was most satisfied with the ongoing progress reports, explanations and with the thoroughness of the work Des and his team carried out. Everything was completed to the agreed schedule and budget. The premises were left clean and tidy. I have found Des's cheery nature and indomitable optimism kindness and thoughtfulness especially infectious. I would trust Des to do what he says he will and would not hesitate to use his services again.
Customer in Kent Posted on 02/01/2022 , work completed 02/11/2021
Fix leaking Roof
Customer Service
Quality
Value
Having previously used 4 other roofers and spending a lot of money without fixing the problem, we found Des on Which Trusted tradesmen. From the very beginning, Des was reliable and respectful. He thoroughly investigated what the problem was and took the trouble videoing it for us. He explained what was required in detailed and gave a fair price. Very pleased to say that the roof has been fixed and no leaks after more than one heavy rainfall. Left the site clean and tidy. Would highly recommend Des and will be using his services again. So very glad we finally found an honest and professional roofer. Thank you Des!
Stephen and Sherry in Kent Posted on 25/09/2021 , work completed 03/09/2021
Professional, reliable and skilled Craftsman who is knowledgable of his work
Customer Service
Quality
Value
I have used Des's services previously and found him to be particular, in regards to details, in each job he tackles. He has remedied a number of building work completed by other builders. He has worked on my roof at the back and front of my house, he has repaired a elevated back wall, which had been damaged by Glaziers not putting support above a new window. He has repaired a garden wall. Des is courteous and polite. Des is reliable. Des's prices are very reasonable.
Customer in Medway Posted on 04/07/2020 , work completed 26/06/2020
My review
Customer Service
Quality
Value
Replaced missing ridge tile and refitted all ridge tiles as many were loose.
Molly, Kent Posted on 11/03/2020 , work completed 11/03/2020
Professional & reliable.
Customer Service
Quality
Value
Reliable, good mannered.
Which? Trusted Traders Consumer Posted on 04/08/2019 , work completed 04/08/2019
Delighted.
Customer Service
Quality
Value
We are delighted with the repairs to our roof. Thank you Des.
Denise, Kent Posted on 01/12/2018 , work completed 01/12/2018
Thorough job for a very fair price.
Customer Service
Quality
Value
Mr Durant was polite and courteous. Upon meeting he made a thorough inspection and quote for the works which were required. He arrived when he said he would and the works were completed in a timely fashion. We will be using Des again in the future.
Nicola, Kent Posted on 10/10/2018 , work completed 10/10/2018
Punctual and tidy roof repair over front door
Customer Service
Quality
Value
On 25 June 2018 a tile in the top row of the roof over our front door came loose and slid into the gutter. I phoned Des Durant to ask if he could fix it and give me a price. Des and his mate Jack came round right on time the following morning and gave me a quote which I accepted. With it being a relatively small job he could fit it in first thing the following morning. Again, Des and his mate Jack turned up right on time. As it turned out more than one tile had to be replaced in order to rebuild the join to the house wall. Because some bits are new on top of the old, the tile spacing and colour match are not perfect but are good enough and will weather. They tidied up after themselves. So, a good result; the company is to be recommended.
Puetter Posted on 27/06/2018 , work completed 27/06/2018
Professional job
Customer Service
Quality
Value
Satisfied with work well done from original quote until completion and everything left tidy. Have used the trader before and would do so again.
Jacqueline, Kent Posted on 16/03/2018 , work completed 16/03/2018
Professional job
Customer Service
Quality
Value
Satisfied with work well done from original quote until completion and everything left tidy. Have used the trader before and would do so again.
Jacqueline, Kent Posted on 16/03/2018 , work completed 16/03/2018
My review
Customer Service
Quality
Value
Very satisfying job.
Marilyn, Kent Posted on 24/10/2017 , work completed 24/10/2017
Brilliant professional, trustworthy
Customer Service
Quality
Value
Des Durant attended our property which had a considerable water leak from the ridge tiles & valley. It was a extensive job on a 100 year building. He took care to explain the problem, and supported his examination with photo & laptop visual images. Des is a true professional with a caring nature. Moreover, he does the job properly, at a very fair cost. I have no problem in recommending him without hesitation and we have a builder that we can trust & rely on for the future.
Edward John, Kent Posted on 20/09/2017 , work completed 20/09/2017
Very professional Company
Customer Service
Quality
Value
Had severe problems with roof leaking, Des identified the problem and took remedial action. He took photos and kept me informed of work carried out throughout. This is a very professional company. Cleaned up area after work completed. Work of a very high standard.
Barbara, Kent Posted on 23/08/2017 , work completed 23/08/2017
Very Impressed
Customer Service
Quality
Value
I was very impressed with the work that Des Durant did for me. A leak over the bedroom window involved taking rendering back to the brick work when replacing and painting. All the work was carried out efficiently, keeping me informed at all times and keeping the site in a neat and tidy condition.
Beryl, Kent Posted on 16/08/2017 , work completed 16/08/2017
Always a very good job
Customer Service
Quality
Value
I have used Des Durant for many years - internal alterations, wall renovation, seven rooms skimming over artexing and putting up coving (4 more to go), many building jobs small and large. I don't approach other builders any more as he is always competitive pricewise and is professional and very trustworthy. His team are always nice people.
Maureen, Kent Posted on 25/08/2016 , work completed 25/08/2016
My Review
Customer Service
Quality
Value
Very thorough
Vivienne, Kent Posted on 19/08/2016 , work completed 19/08/2016
Roof review
Customer Service
Quality
Value
Des Durant did the leading on our roof. Everything was excellent in all respects; he did a great job at a good price, is very knowledgeable and easy to get on with. His mate was very good too. I would highly recommend.
cinderellaemily Posted on 02/08/2015 , work completed 02/08/2015
My Review
Customer Service
Quality
Value
Des-Durant Services have done damp-proofing and plastering in the hallway. I am very happy with the works and would recommend them. Highly satisfied
Jara, Kent Posted on 23/01/2015 , work completed 23/01/2015