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Endorsed by

Which

?

Trusted Traders

DHC Utilities

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5.0

30 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

With 15 years of experience and training,
we install, repair and replace water mains and drains.
Based in Cheshire, but covering the whole of the UK, we are WIAPS approved, and can resolve any water supply pipe
or drainage issue, at a domestic or commercial property.

Based in Cheshire, but covering the whole of the UK, we are WIAPS approved, and can resolve any water supply pipe
or drainage issue, at a domestic or commercial property.

Please do not hesitate to get in touch always happy to help

What we do

  • Drain clearance contractors

    • Drain installation
    • Drain and sewer services
    • Emergency drain clearance service
    • CCTV drain surveys
    • Blocked drains
    • Gutter clearance
    • Septic tank installation and repairs
  • Groundwork contractors

    • Foundations
  • More Services

    • moling
    • leak detection
    • lead pipe replacement
    • water mains

Customer reviews

5.0
30 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Helpful, efficient company. Went beyond reasonable expectations
Over the last month we noticed that our cellar which had always been a bit damp was starting to have a definite water leak in one corner. We contacted Ray's company DHC via Which? local and he very helpfully sent a guy out to do a full camera survey. Unfortunately I did not get his name, but he was very friendly and most assiduous, actively checking all possible drains and pipework and investigating them. This in truly awful weather with the rain pouring down.He found no problems with the drains he had surveyed but did find a possible source with a blocked drain beneath some vegetation. The next day I contacted Ray for advice re next steps and shortly afterwards, on his way back from another job, he arrived and checked both our mains supply pipe, all OK, and the blocked drain. He then, very helpfully, advised us that as the blocked drain was a shared pipe United Utilities were responsible and would sort it out without charge! Ray then refused to take any payment for his visit and went on his way. We found him both helpful, honest and professional and would happily use his company again. FootNote: U.U.are in the process of sorting out our blocked drain! Thank you Ray.
Customer in Greater Manchester Posted on 19/08/2020 (Reviewer did not use service)
Difficult job completed well
Customer Service
Quality
Value
With the contents of my soil pipe discharging into the cellar of my older house under loads of concrete, this wasn't an easy job. I didn't really know who to trust and know nothing about drains but Ray and his team know their stuff. Upfront re costs, and what was involved. On the day the lads were polite, cheerful and got straight to work, completing the job within the day. Would 100% recommend
Customer in Lancashire Posted on 02/08/2020 , work completed 11/07/2020
My review
Customer Service
Quality
Value
First class workmanship and services while lining assisting drain and installing new drainage.
Derek, Lancashire Posted on 09/06/2020 , work completed 18/05/2020
Highly recommended
Customer Service
Quality
Value
Ray did a great job replacing our water mains pipe. He was very clear about the work he would do, communicated clearly and carried the work out efficiently and to an excellent standard. I would have no hesitation in recommending Ray to anyone.
Customer in Greater Manchester Posted on 26/02/2020 , work completed 25/02/2020
Good quality drain clearing
Customer Service
Quality
Value
Ray was very straightforward, on time, clear about the price and did a really excellent job of clearing outside drains.
Frank Posted on 02/12/2019 , work completed 02/12/2019
Mains problem
Customer Service
Quality
Value
Ray completed some sterling work last Friday with regard to the 14 year old leak @ our property which we recently acquired at auction. He was prompt succinct and efficient – I would definitely 100% unreservedly recommend his company to anyone who required his services. Thanks again.
Graham Posted on 30/08/2019 , work completed 23/08/2019
Prompt and helpful
Customer Service
Quality
Value
Came out at short notice to see what needed to be done to resolve my immediate problem, and returned next day to replace a cracked 90+ year old gully and a 2 meter section of pipe work. Work completed tidily and at agreed price. CCTV survey carried out and photos sent to me, indicating further work required further along the drain. Helpful and pleasant to deal with. Will definitely use again.
Customer in Greater Manchester Posted on 05/07/2019 , work completed 02/07/2019
Disappointed
Because of the Trusted Trader certification, I gave DHC’s number to my elderly mother who had blocked drains. She phoned them twice on 11th June and left a message on both occasions but they did not phone her back. At the very least I would have expected a courtesy call to say they were too busy to come out. Not the service I expect from a Which Trusted Trader.
Customer in Greater Manchester Posted on 26/06/2019 (Reviewer did not use service)
Thoroughly recommended - very professional
Customer Service
Quality
Value
Ray was thoroughly professional throughout our dealings. He knew there could be delays from U.U. due to the site location and that turned out to be the case. The moving of the new water main, was completed in a day, with minimal fuss or mess. Ray's regular updates (even on holiday) were much appreciated during the United Utilities delays (2 months).
Jon, Cheshire Posted on 10/01/2019 , work completed 10/01/2019
Very professional
Customer Service
Quality
Value
Resolved problem with drain leaking into cellar. Turned up on time and did an excellent job. Tidied up well afterwards. Price for work seemed very reasonable. Highly recommended.
Paul Bishop Posted on 27/10/2018 , work completed 27/10/2018