Diamond Green Energy Limited

Having just had a new air conditioning unit fitted in my garden room by Diamond Green Energy Ltd I feel compelled to write a very positive review. From the initial moment of contact, I felt confident. Speedy communication, and responsive service from the office. A really professional service all around, whilst at the same time feeling as though they were like friends! The two fitters were especially nice, prompt, polite and efficient - nothing too much of an issue. Would highly recommend - well done Diamond Green. I am already considering another unit in the house!

I felt comfortable with this company from start to finish. Telephone and e-mail contact has always been friendly and professional. My cottage is individual and characterful, presenting challenges to the team. Steve who did the initial survey seemed to enjoy trying to solve the problems, and came up with ideas that would work. Kev who was joined by Drew also found ways of carrying out the work so it would be as unobtrusive and efficient as possible. They all treated me, my cottage and my nervous dog with respect, tried hard to cause as little disruption and mess as possible, and cleared up after themselves. I was involved in any decisions that needed to be made. At no stage was I encouraged to have extra work done that would be costly and unnecessary. It is wonderful to have a warm cottage and hot water again, thank you. I would use the company again, and have no hesitation in recommending it..

My mum's boiler broke down and she had no heating or hot water. Luckily it was boiling hot so we didn't need the heating and had an electric shower. However Mum is 87 years old, so she was still very stressed about it. We tried to find a company online and after dealing with a number of what I would describe as salespeople, it was refreshing to talk to Diamond. They did a video call the same day and checked more on the video call than some plumbers who actually came to the house. We instructed Diamond and choose a Worcester boiler. The boiler was fitted last week and the lad that came was great, he put mum completely at ease. He finished on time and left no mess whatsoever. I'll be recommending Diamond to anyone that will listen. Special thanks to Joe the installer, Dwayne in the office and Ian who did our quote.

From start to finish Diamond stood out. The initial quote was thorough, Ian listened to our requirements and then checked to make sure our selection of boiler was suitable. Come the day of the install Brad and Lewis were on time, polite and took the trouble to explain what was happening. The couple of small issues found were dealt with explaining our options, nothing was too much trouble and they cleaned as they worked. When it came to commissioning the boiler there were issues with the house supply, they contacted Southern Gas Networks and arranged for an engineer to visit. Throughout the gas supply problems Diamond helped us to ensure the Gas supplier fixed the problem and Ian visited on multiple occasions to ensure the problems were properly resolved. It is not until there are problems that you find out how good your installer is and all I can say is top marks we could not have asked for a better service. I would thoroughly and whole heartedly recommend using Diamond, everything about them was spot on. They went above and beyond what was to be expected, thanks to all the team top job top service.