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Trusted Traders

Direct Gas (Chesterfield) Ltd

Profile thumb updated van image

5.0

24 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our independent plumbing, heating and gas company serves Chesterfield, Matlock, Bakewell, Dronfield and South Yorkshire. We strive to maintain our excellent reputation by exceeding customer expectations.

We undertake the installation, maintenance, service and repair of all makes/models of gas boilers and appliances, including LPG. From simple repairs to complete central heating installations, or a tap washer to complete bathroom renovations, from Homeowners Reports to Landlords Gas Safety Inspections, we provide a friendly, efficient and diligent service.

The Direct Gas company logo, the Which? Trusted Trader, Derbyshire Trusted Trader and Worcester accredited installer symbols are proudly emblazoned on our vans and our permanent highly skilled and experienced workforce are all Gas Safe Registered.

Large enough to cope and small enough to care, we operate a fair, honest pricing strategy with highly competitive prices.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • More Services

    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Company
Customer Service
Quality
Value
I have used Direct Gas for years and they have always provided excellent, efficient service. All the engineers have been friendly and have left our premises clean and tidy after every visit. Highly recommended.
Customer in Derbyshire Posted on 15/11/2020 , work completed 21/10/2020
The Best
Customer Service
Quality
Value
Whilst maintaining a very personal approach Direct Gas are an efficient professional company. They have a great team with an incredible work ethic and a reputation for brilliant customer service and satisfaction and reasonable pricing structure. Always my first preference for anything in the plumbing category from bathrooms to CH Boilers and beyond. They are attentive to detail and should back up be required is carried out without quibble. Keep up the good work people.
David in South Yorkshire Posted on 12/11/2020 , work completed 05/11/2020
Excellent service always punctual
Customer Service
Quality
Value
Discovering "Direct Gas" has made my life so much easier, customer service is at the heart of everything they do. Always punctual and a pleasure to deal with. No one else compares!
Phill in South Yorkshire Posted on 30/10/2020 , work completed 26/10/2020
The trader replied (on 04/11/2020)
Such a lovely review, thank you Phill. We certainly do try to exceed customer expectations. We appreciate your kind words.
Excellent Company
Customer Service
Quality
Value
Moved into a new property where the heating programmer was faulty. Direct Gas sorted the problem out quickly and efficiently. Nothing was too much trouble. A very friendly reliable service. Will be using them from now on.
Customer in South Yorkshire Posted on 12/10/2020 , work completed 05/10/2020
The trader replied (on 16/10/2020)
We were happy to help! We look forward to being of service to you again.
Great professional service
Customer Service
Quality
Value
Direct Gas gave a very competitive quote for a new boiler and radiators. Professional friendly engineer who clearly explained the work to be carried out and discussed all options. The engineers arrived on time, fitted everything to schedule and left everything neat and tidy. Very friendly professional service, office always picks phone up and responds to queries promptly, would definitely recommend.
Angela in Derbyshire Posted on 18/09/2020 , work completed 08/09/2020
The trader replied (on 30/10/2020)
It was a pleasure working for you, we hope you will use our services again. Thank you for your review.
Good professional service
Customer Service
Quality
Value
We have had our gas boiler maintained by Direct Gas for 10 years. They are reliable, efficient and professional. Friendly engineers, who are always professional and give good advice. They are not pushing sales of new equipment and endeavour to make good use of existing appliances.
Customer in Derbyshire Posted on 01/09/2020 , work completed 26/08/2020
The trader replied (on 17/09/2020)
A great review from a long standing and valued customer. Many thanks from the Direct Gas (chesterfield) Ltd team.
Wouldn't use anyone else!
Customer Service
Quality
Value
Direct gas quoted and fitted a new boiler approx 6 years ago and have used ever since. Latest job was tracing a bathroom leak and carrying out extensive work to rectify/replace damage. Professional but approachable, happily address any questions (no matter how silly!). Backed up by efficient friendly admin staff who respond quickly to enquiries and call back to arrange schedules. Competitive prices, always turn up when arranged and work carried out to high standard. Happy to have discovered a business I can turn to with complete faith and trust to carry out work.
Customer in Derbyshire Posted on 22/08/2020 , work completed 12/08/2020
The trader replied (on 17/09/2020)
Thank you for leaving this review, we were happy to help.
Great service
Customer Service
Quality
Value
Direct Gas arrive when they say they will, complete the work cleanly and efficiently, offer polite and useful advice, charge sensible fees. I will certainly continue to use this company.
Customer in Derbyshire Posted on 13/08/2020 , work completed 06/08/2020
The trader replied (on 17/09/2020)
A lovely review, thank you, we look forward to being of service to you for many more years.
Excellent service from a friendly & knowledgeable Team
Customer Service
Quality
Value
Direct Gas have looked after three properties in Chesterfield for me for over 10 years. I can't fault them in any respect. They're very easy to do business with, have a high level of technical competence and respond quickly when needed. They're always happy to give advice and resolve queries with equipment manufacturers. Administration and customer contact is very efficient and pricing is competitive. And in case you're sceptical, this is a genuine review and Direct Gas haven't paid me!
Customer in Derbyshire Posted on 21/07/2020 , work completed 20/07/2015
The trader replied (on 17/09/2020)
Thank you for your kind words, its great to hear that we're doing a good job.
Friendly and professional
Customer Service
Quality
Value
I had my boiler serviced quickly and efficiently and would highly recommend them. The engineer spotted a leak and fixed it on the same day no problem.
Customer in South Yorkshire Posted on 07/07/2020 , work completed 16/06/2020