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Endorsed by Which? Trusted Traders

Direct Gas (Chesterfield) Ltd

Profile thumb updated van image
5.0

37 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our independent plumbing, heating and gas company serves Chesterfield, Matlock, Bakewell, Dronfield and South Yorkshire. We strive to maintain our excellent reputation by exceeding customer expectations.

We undertake the installation, maintenance, service and repair of all makes/models of gas boilers and appliances, including LPG. From simple repairs to complete central heating installations, or a tap washer to complete bathroom renovations, from Homeowners Reports to Landlords Gas Safety Inspections, we provide a friendly, efficient and diligent service.

The Direct Gas company logo, the Which? Trusted Trader, Derbyshire Trusted Trader and Worcester accredited installer symbols are proudly emblazoned on our vans and our permanent highly skilled and experienced workforce are all Gas Safe Registered.

Large enough to cope and small enough to care, we operate a fair, honest pricing strategy with highly competitive prices.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • More Services

    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
37 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent Service, Job Well Done
Customer Service
Quality
Value
I choose Direct Gas to fit a new boiler, shower and a few other small plumbing jobs, because of the excellent reviews I read. From the day I called to the day I paid my bill I have only had the most perfect friendly customer service and professional workmanship. Direct Gas kept to there appointments, came on time, did everything I asked and cleaned up afterwards. I walked into my house at the end of the day and would have never had know anyone had been in. I was an absolute pleasure to deal with Direct Gas and I would highly recommend them. Thank You Direct Gas
Customer in Derbyshire Posted on 12/09/2021 , work completed 25/08/2021
The trader replied (on 21/09/2021)
Thank you so much for your review which illustrates that we carry out other domestic plumbing work as well as all aspects of gas heating. We are very happy that we met your expectations and have ensured the Engineers are aware of your comments. We look forward to working for you again!
Installation of New Radiators & Boiler service.
Customer Service
Quality
Value
From the first contact with Direct Gas for a quote for the work required I could not fault their professionalism. On the day the guys turned up on time worked through the installation and service with minimum fuss even the tricky part under the floor. Big thank you to all at Direct Gas. 5* plus from me.
John in Derbyshire Posted on 23/08/2021 , work completed 18/08/2021
The trader replied (on 24/08/2021)
Thank you very much for your review, I have passed your comments onto the Engineers who attended and they said it was a pleasure to carry out the work for you. We look forward to being able to assist again in the future if you require any further work.
New gas boiler
Customer Service
Quality
Value
Excellent work to replace my old boiler. An unrelated minor plumbing repair thrown in for free. Prompt after sales help over the phone.
James in South Yorkshire Posted on 10/07/2021 , work completed 06/07/2021
The trader replied (on 14/07/2021)
Many thanks James for your review, we were happy to help and hope you are happy with your new boiler. We hope to be of service to you again. The Direct Gas Team.
Service for Worcester combi boiler
Customer Service
Quality
Value
This supplier has installed my boiler and serviced it every year since. They are most efficient in telling me service is due and giving a date and time. This is always met and the service provided most efficiently by a very helpful engineer I can fully recommend them to any one in the Sheffield/Chesterfield area.
Customer in Derbyshire Posted on 04/07/2021 , work completed 22/06/2021
The trader replied (on 08/07/2021)
A most welcome review, thank you very much.
Outstanding company
Customer Service
Quality
Value
Just had a new boiler and radiators fitted by an excellent team. No rip of prices, just an honest down to earth company that takes pride in their work. A rarity these days. Can’t recommend highly enough. Will not use anyone else.
Helen in South Yorkshire Posted on 26/04/2021 , work completed 22/04/2021
The trader replied (on 29/04/2021)
Thank you Helen for your review, we certainly do take pride in our work. We thank you for your recommendation and look forward to being of service to you again.
Prompt attention to problem.
Customer Service
Quality
Value
Although problem wasn't an emergency, the engineer attended on time as promised. Very friendly, helpful and explained in detail what was needed to be done. All work carried out efficiently and speedily and left word for us to contact him again if problem re-occurred.
Mr. & Mrs. R. Mountain in Derbyshire Posted on 21/04/2021 , work completed 20/04/2021
The trader replied (on 29/04/2021)
Thank you Mr & Mrs Mountain for your review, we are pleased that we were able to help you.
Excellent service & reliability
Customer Service
Quality
Value
I’ve been using Direct Gas to service my boiler & gas fire for over 4 years now, & they’ve never let me down. They always turn up when they say they will, all the staff - engineers & office staff alike - are always polite & friendly, & do their job thoroughly & well. Their prices are also competitive I have no hesitation in recommending them to others in their catchment area.
Kate in South Yorkshire Posted on 13/04/2021 , work completed 08/04/2021
The trader replied (on 15/04/2021)
Thank you for taking the time to add this wonderful review, our staff will be very happy to read what you wrote. Your review reaffirms our priority in looking after our valued customers. We hope to be of service to you again. The Direct Gas team.
Quality Work and Reliable
Customer Service
Quality
Value
I have been using Direct Gas for more than 10 years. In this time they have completed everything from small jobs like tap replacement, annual safety appliance checks to fitting a new boiler and even a complete bathroom replacement. Tim and his team are everything you want in a trade. Professional, reliable and honest. If it is broken they will try their best to fix it, if it makes sense to do so. If something needs replacing, you can be sure they will offer you the best option for your needs. You simply won't want to use anyone else after you have used Direct Gas.
Customer in Derbyshire Posted on 27/03/2021 , work completed 26/03/2021
The trader replied (on 01/04/2021)
Many thanks for your kind review. We are always happy to help.
Prompt and professional
Customer Service
Quality
Value
Direct gas removed my old radiator and supplied and fitted a new one, the engineer did a great job and I'm really happy with my new radiator. Really great team of people, would recommend to anyone.
Customer in South Yorkshire Posted on 26/03/2021 , work completed 22/03/2021
The trader replied (on 08/04/2021)
Thank you for your review, we are pleased that you will recommend us and we look forward to being of service to you again.
Excellent service and value
Customer Service
Quality
Value
I am not sure how long I have been using this company now, but easily over ten years. During that time they have completed a wide variety of work for me (both large and small jobs). I have always found them to be approachable, accommodating, quick to respond when necessary, good value for money and their work has always been first class.
Customer in Derbyshire Posted on 08/03/2021 , work completed 04/03/2021
The trader replied (on 10/03/2021)
We certainly do our best, we're glad to have another great review, thank you so much.