Endorsed by Which?

Direct Gas (Chesterfield) Ltd


57 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed


Our independent plumbing, heating and gas company serves Chesterfield, Matlock, Bakewell, Dronfield and South Yorkshire. We strive to maintain our excellent reputation by exceeding customer expectations.

We undertake the installation, maintenance, service and repair of all makes/models of gas boilers and appliances, including LPG. From simple repairs to complete central heating installations, or a tap washer to complete bathroom renovations, from Homeowners Reports to Landlords Gas Safety Inspections, we provide a friendly, efficient and diligent service.

The Direct Gas company logo, the Which? Trusted Trader, Derbyshire Trusted Trader and Worcester accredited installer symbols are proudly emblazoned on our vans and our permanent highly skilled and experienced workforce are all Gas Safe Registered.

Large enough to cope and small enough to care, we operate a fair, honest pricing strategy with highly competitive prices.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

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57 reviews
Customer Service
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First Class Service
Customer Service
This is the second year we have used Direct Gas for our central heating service and repair. The service that they have given us has been first class from the professional way they treat the customer and the product that they provide whether it is for a repair and follow up or a straight service. The engineers are polite, caring treat your property with respect and provide full information on the work that they carryout. I don't hesitate to highly recommend Direct Gas to anyone and look forward to using there services for all my central heating and gas appliance requirements.
Customer in Derbyshire Posted on 08/11/2023 , work completed 02/11/2023
The trader replied (on 10/11/2023)
Thank you very much for your kind review. We are always particularly pleased when our regular customers know they can rely on us. We certainly appreciate them!
Boiler and Radiator replacement
Customer Service
Great customer service and very professional. Recommended by a family friend. The office team of Jackie and Marion were friendly and helpful. Tim was very knowledgeable and gave sound friendly advice as to what would be needed to remove our old boiler, hot water tank and radiators. The quote was quick and competitive. Engineers Adrian and Craig were on time, efficient, friendly, worked well as a team and carried out the work professionally. Would highly recommend them.
Customer in South Yorkshire Posted on 27/10/2023 , work completed 24/10/2023
The trader replied (on 31/10/2023)
Good morning, Thank you so much for taking the time to leave a review. We are very pleased that our Team all worked efficiently to give you the service you deserve. We look forward to seeing you next year for your first years' free service!
Excellent work and customer service
Customer Service
When, recently, my boiler stopped working, I immediately rang Direct Gas Chesterfield Ltd. The person on the other end of the phone took my details and we arranged for an engineer to call. To my surprise the engineer was able to call the next day and was able to diagnose the problem. I was quoted a price and was told the work could be done the following morning. Spot on time the engineer, who was very professional, came and fitted the required part. I shall certainly use Direct Gas in the future.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
The trader replied (on 03/11/2023)
We were more than happy to help. Thank you for leaving the review. The Direct Gas Team
Boiler fit
Customer Service
Two engineers - Adrian and Craig - were very prompt, efficient, friendly, clean and competent in carrying out the work of removing my 38 hear old boiler and water tank nad replacing this with a combi boiler. The quoted price was also very competitive. I have been a customer of Direct Gas for a number of years now and would happily recommend this firm.
Customer in Derbyshire Posted on 16/10/2023 , work completed 10/10/2023
The trader replied (on 18/10/2023)
It was a pleasure to work for you again. Many thanks for your review.
Fitting New Kitchen Tap
Customer Service
Thank you for an excellent job. Craig carried out the work very professionally. Fitting me in so quickly was greatly appreciated.
Customer in Derbyshire Posted on 26/09/2023 , work completed 22/09/2023
The trader replied (on 04/10/2023)
Craig is very pleased that he was able to assist and thanks you for your review. We looking forward to working for you again in the future. PS Thank you very much for your prompt payment too!
Boiler Install
Customer Service
2 very pleasant engineers arrived early, super efficient, removed and fitted new boiler adapting piping flushed system, added inhibitor, installed new flue, all with minimum mess and fuss. All mess tidied up and protective covers wherever they worked. All tested and functions explained, and completed early afternoon. Excellent job and staff , pleased.
Customer in Derbyshire Posted on 13/06/2023 , work completed 08/06/2023
The trader replied (on 14/06/2023)
Thank you so much for taking the time to write this review. I have passed your comments on to our Engineers, its nice to know the care they take is appreciated by our customers. We do take pride in providing a professional and efficient service and its always good to know our efforts haven't gone unnoticed. .
Boiler first service.
Customer Service
The engineer was early for the appointment, very pleasant, and knew exactly what he was doing. Worked very cleanly, found a small problem which he rectified. Very happy with the service I've have had in the past, and this visit, would highly recommend them.
Customer in Derbyshire Posted on 26/04/2023 , work completed 26/04/2023
The trader replied (on 28/04/2023)
Thank you very much for taking the time to leave this review - I have passed your comments onto the Engineer concerned. Direct Gas are proud of their repeat customer database - although we are always surprised when annual services come round again - did the year really pass that quickly?!! Thanks again.
Boiler service
Customer Service
Very efficient and pleasant service, from making the appointment to the work being completed. Our boiler is fifteen years old and they have never pushed us into getting a new one.
Customer in Derbyshire Posted on 08/03/2023 , work completed 03/03/2023
The trader replied (on 14/04/2023)
We are happy to be of service to you, thank for taking the time to leave these kind words. The Direct Gas Team
New boiler - Excellent service
Customer Service
I rang to advise my eighteen year old boiler had just stopped working. Darren came out the next day and explained that it needed a new circuit board. Due to the cost to change this and the fact that my boiler was old, I decided to have a new boiler. Tim came out the next day to provide a quote for the job. The office then emailed the quote within a few hours. It was then arranged to come and fit the new boiler a few days later. The fitters were very pleasant and made sure there was protection over our carpet. The new boiler was up and running within four hours. I have used them a number of times over the last few years. If you are looking for a gas engineer or plumber, look no further than Direct Gas. They are pleasant to deal with, honest, always arrive on time and are reasonably priced. What more do you need in a trader?
Customer in Derbyshire Posted on 01/03/2023 , work completed 27/02/2023
The trader replied (on 03/03/2023)
We are delighted to read your review, many thanks for taking the time to do so. It was a pleasure to work for you. The Direct Gas Team
Great service, as usual. Fantastic company to deal with.
Customer Service
We've used Direct Gas for over 10 years and have complete faith in Tim and his team of engineers. They've installed boilers and cloakrooms for me and I wouldn't hesitate to recommend them to others.
Customer in South Yorkshire Posted on 23/01/2023 , work completed 18/01/2023
The trader replied (on 25/01/2023)
We are so happy to read this review. Thank for taking the time to write it. We look forward to being of service to you again.