Endorsed by Which?

Direct Gas (Chesterfield) Ltd

5.0

62 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Our independent plumbing, heating and gas company serves Chesterfield, Matlock, Bakewell, Dronfield and South Yorkshire. We strive to maintain our excellent reputation by exceeding customer expectations.

We undertake the installation, maintenance, service and repair of all makes/models of gas boilers and appliances, including LPG. From simple repairs to complete central heating installations, or a tap washer to complete bathroom renovations, from Homeowners Reports to Landlords Gas Safety Inspections, we provide a friendly, efficient and diligent service.

The Direct Gas company logo, the Which? Trusted Trader, Derbyshire Trusted Trader and Worcester accredited installer symbols are proudly emblazoned on our vans and our permanent highly skilled and experienced workforce are all Gas Safe Registered.

Large enough to cope and small enough to care, we operate a fair, honest pricing strategy with highly competitive prices.

What we do

  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • More Services

    • lpg

Customer reviews

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5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional job, reasonably priced.
Customer Service
Quality
Value
Direct Gas replaced our boiler and pump recently. Tim gave us sound advice and a reasonable price. Adrian and Craig did a very neat and competent job. Despite having to make some significant changes to the plumbing, the work was all completed in less than a day. The carpets were protected before work started, and all of the old parts were cleared away at the end. The system seems to be working well and we are happy to recommend Direct Gas.
Customer in Derbyshire Posted on 01/03/2024 , work completed 22/02/2024
The trader replied (on 05/03/2024)
Thank you very much for your review, I have passed your comments onto the Engineers who attended and they said it was a pleasure to carry out the work for you. We look forward to being able to assist again in the future if you require any further work.
Install new gas fire
Customer Service
Quality
Value
Arrived on time and completed job very efficiently. Left everywhere clean and tidy. Gave us tutorial on operating fire before they left. Pleased with service.
Customer in Derbyshire Posted on 05/02/2024 , work completed 31/01/2024
The trader replied (on 22/02/2024)
We were happy to help! We appreciate your review, thank you.
Very reliable company. Great work
Customer Service
Quality
Value
I’ve used Direct Gad for several years now. I’ve always found them reliable, trustworthy and informed gas engineers. All the staff, including the two office staff, are extremely helpful and know their business. I highly recommend Direct Gas.
Customer in South Yorkshire Posted on 22/01/2024 , work completed 19/01/2024
The trader replied (on 31/01/2024)
We are delighted to see this review and we will certainly pass your comments onto our team. Many thanks for taking the time to leave this review.
Boiler service
Customer Service
Quality
Value
First class service as always. This is our 12th year now & we've never had any complaints. We'll recommend you to anyone we know who is seeking your services
Customer in Derbyshire Posted on 20/01/2024 , work completed 19/01/2024
The trader replied (on 23/01/2024)
Thank you very much for taking the time to leave a review. Our Engineers love following the services of boilers over the years - the number of times when the office will pass them a job sheet and they glance at it and say ' ah yes, I remember this one its a XXX combi situated in the cupboard at the right of the kitchen!' We look forward to seeing you again next year!
New Gas Fire Control Valve
Customer Service
Quality
Value
Tim arrived promptly as per my booking with DG reception, all very simple. The task of fitting my fires gas valve was quite involved and to me complicated. Tim completed the job quickly, efficiently and to a high standard. I was relieved when it was in and up and running. As I had a new thermocouple Tim decided to fit this as well. I was really impressed from start to finish with both Tim and Direct gas's ease of dealing with. Very professional and reliable, unlike other trades people I have used. Will definitely be my first call when requiring ang gas services in the future. I think the value for money was a good.
Customer in Derbyshire Posted on 14/12/2023 , work completed 12/12/2023
The trader replied (on 20/12/2023)
A very welcome review. We were happy to be able to help you. Thank you for taking the time to leave this review. The Direct Gas Team
First Class Service
Customer Service
Quality
Value
This is the second year we have used Direct Gas for our central heating service and repair. The service that they have given us has been first class from the professional way they treat the customer and the product that they provide whether it is for a repair and follow up or a straight service. The engineers are polite, caring treat your property with respect and provide full information on the work that they carryout. I don't hesitate to highly recommend Direct Gas to anyone and look forward to using there services for all my central heating and gas appliance requirements.
Customer in Derbyshire Posted on 08/11/2023 , work completed 02/11/2023
The trader replied (on 10/11/2023)
Thank you very much for your kind review. We are always particularly pleased when our regular customers know they can rely on us. We certainly appreciate them!
Boiler and Radiator replacement
Customer Service
Quality
Value
Great customer service and very professional. Recommended by a family friend. The office team of Jackie and Marion were friendly and helpful. Tim was very knowledgeable and gave sound friendly advice as to what would be needed to remove our old boiler, hot water tank and radiators. The quote was quick and competitive. Engineers Adrian and Craig were on time, efficient, friendly, worked well as a team and carried out the work professionally. Would highly recommend them.
Customer in South Yorkshire Posted on 27/10/2023 , work completed 24/10/2023
The trader replied (on 31/10/2023)
Good morning, Thank you so much for taking the time to leave a review. We are very pleased that our Team all worked efficiently to give you the service you deserve. We look forward to seeing you next year for your first years' free service!
Excellent work and customer service
Customer Service
Quality
Value
When, recently, my boiler stopped working, I immediately rang Direct Gas Chesterfield Ltd. The person on the other end of the phone took my details and we arranged for an engineer to call. To my surprise the engineer was able to call the next day and was able to diagnose the problem. I was quoted a price and was told the work could be done the following morning. Spot on time the engineer, who was very professional, came and fitted the required part. I shall certainly use Direct Gas in the future.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
The trader replied (on 03/11/2023)
We were more than happy to help. Thank you for leaving the review. The Direct Gas Team
Boiler fit
Customer Service
Quality
Value
Two engineers - Adrian and Craig - were very prompt, efficient, friendly, clean and competent in carrying out the work of removing my 38 hear old boiler and water tank nad replacing this with a combi boiler. The quoted price was also very competitive. I have been a customer of Direct Gas for a number of years now and would happily recommend this firm.
Customer in Derbyshire Posted on 16/10/2023 , work completed 10/10/2023
The trader replied (on 18/10/2023)
It was a pleasure to work for you again. Many thanks for your review.
Fitting New Kitchen Tap
Customer Service
Quality
Value
Thank you for an excellent job. Craig carried out the work very professionally. Fitting me in so quickly was greatly appreciated.
Customer in Derbyshire Posted on 26/09/2023 , work completed 22/09/2023
The trader replied (on 04/10/2023)
Craig is very pleased that he was able to assist and thanks you for your review. We looking forward to working for you again in the future. PS Thank you very much for your prompt payment too!