Direct Gas (Chesterfield) Ltd

Excellent and prompt service at a reasonable cost. Sorted a couple of other unanticipated problems for free there and then. Will definitely use this company again whenever I need a repair done.

Direct Gas was recommended to me, I didn't realise they were plumbers too. What a find. Although the job wasn't huge, the service was so personal and helpful. I felt totally confident to leave a key for the work to be completed while I was at work. They were also willing to split the job over two days to allow floor covering to be fitted under the unit. Everything was left clean, and the old fitments taken away. I had found what I wanted on line, but direct gas offered to source the items which was less hassle for myself. I had a new shower and bath panel fitted; the sink and toilet were replaced with a unit. I am delighted with the outcome, and have no hesitation in recommending Direct Gas to family and friends or anyone else.

Direct Gas have just completed a bathroom installation at my home. They removed all the old fittings: bath, basin and wc and installed a walk in shower and combined vanity unit for basin and wc. Not only that but they also panelled all the walls, fitted new flooring and supplied and fitted a towel radiator. They did encounter a couple of small problems, an annoying bump in the floor caused by a leak under the floorboards some years ago - an issue with some pipework installed prior to our purchase - but sorted these out in a very cheerful manner and stuck to the original quotation despite it adding additional time. They left the property clean and tidy, took away every bit of waste and rubbish, used overshoes and dust sheets throughout the installation, were very pleasant and cheerful, despite working in the hot weather. They definitely went the extra mile to provide the best customer service and I would recommend Tim and Adrian to anyone who wants quality work done at a very reasonable price.

We have used Direct Gas for servicing for years. Three days before we were due to go on holiday we found a leak in our boiler. We called Direct Gas and an engineer arrived less than an hour later despite the fact we are in Sheffield. The problem was fixed and our panic was over. Thank you again.

on 16/5/2022 I called this company to arrange for a plumber to come and give me a quote. I had to wait over a week, which I didn't mind, as you cannot expect people to turn up at the drop of the hat. The lady who took my call was courteous and very nice. She arranged for a plumber called Tim to call to my property on the 27/5/22. The man arrived promptly, took measurements and said he would send me a quote via email. To date, I have not heard anything. If my email had bounced, why did they not call me, they had my telephone number? Extremely disappointed and not something I would have expected from a Which? Trusted trader.

Disconnected my old gas cooker and came back to fit my new range cooker, once delivered. Really pleased with this company and cannot be faulted, will definitely use them again. Call taker very professional, friendly and efficient a real credit to the company. Absolutely no issues, prompt and efficient. Good prices also.

I have been using Direct Gas to service my boiler and gas fire for a number of years now. All their staff, whether office staff or engineers, are very polite and helpful. The engineers know their job, and are always punctual and do the job well. I would happily recommend them to others in the North Derbyshire, North Nottinghamshire and South Yorkshire area.

We've used Direct Gas for many years, both for our boiler's annual service and on the rare occasions that we've had a problem. They're always reliable and efficient and charge reasonable prices.

I choose Direct Gas to fit a new boiler, shower and a few other small plumbing jobs, because of the excellent reviews I read. From the day I called to the day I paid my bill I have only had the most perfect friendly customer service and professional workmanship. Direct Gas kept to there appointments, came on time, did everything I asked and cleaned up afterwards. I walked into my house at the end of the day and would have never had know anyone had been in. I was an absolute pleasure to deal with Direct Gas and I would highly recommend them. Thank You Direct Gas