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Endorsed by Which? Trusted Traders

Direct Heating Installations Ltd

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4.9

65 Reviews

About

Direct Heating Installations is your one stop shop for all plumbing and heating requirements in and around the Leeds and Yorkshire area. We are a family run business with nearly 25 years experience in the plumbing and heating industry.

We specialise in Heating and Hot water installations and are Worcester, Bosch Group Accredited Installers. We are also Gas Safe registered. We offer a wide variety of services ranging from full central heating installations, power flushing, supply/installation of new boilers, repairs and servicing, to general plumbing and bathroom fitting.

Over the last 10 years we have gone from strength to strength now installing up to 150 boilers a year most of which are Worcester, Bosch Group. Being Worcester Bosch Accredited also means we can offer up to 10 years parts and labour warranties on most Worcester, Bosch Group products.
We are very happy to inform you of some great offers over the coming months in order to get your heating and hot water system ready for the winter months.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Gas safety testing and inspection
  • Renewable energy

    • Solar panels
    • Solar water heating
  • Bathroom fitters

Customer reviews

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4.9
65 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Full central heating system
Customer Service
Quality
Value
Direct Heating Installations recently fitted a complete central heating system in our terraced house and we couldn't be happier with the result. The work was completed on time and to a high standard at a very competitive price. What's more, everyone at Direct Heating Installations was an absolute pleasure to deal with and they were always keen to make sure that we were happy with the work they did. Communication was excellent throughout and everything went like clockwork. I would use this company again without hesitation and would be happy to recommend them to friends and family.
Customer in West Yorkshire Posted on 12/06/2022 , work completed 08/06/2022
Great customer service - whole process was really easy!
Customer Service
Quality
Value
Direct heating installations were amazing. The customer service was brilliant and their communication is spot on. They gave me a whole host of information about the type of boilers and payment plans on offer so I could make an informed choice. The two people that came to install the boiler were great too - very professional and polite. I would 100% recommend direct heating installations - the whole process from start to finish has been great.
Customer in West Yorkshire Posted on 11/03/2022 , work completed 10/03/2022
The trader replied (on 14/04/2022)
Thank you for your review, from all at Direct Heating Installations
So impressed with them, would recommend them in a flash.
Customer Service
Quality
Value
So impressed with them, would recommend them in a flash. Fitted my central heating must be going on 10 years now. Did the normal get 3 quotes and proposals, they took into consideration the layout of my property what was needed. Which I had no real idea of what I needed apart from heating and hot water; I knew what I didn’t want Competitive prices, friendly and always answer my silly questions e.g. how to top up the water level in my boiler. Have them out every year to service the boiler. Can’t recommend them enough.
Customer in West Yorkshire Posted on 26/01/2022 , work completed 26/01/2022
The trader replied (on 27/01/2022)
Thank you for such a positive review from all at Direct Heating Installations.
Quality work, good communication.
Customer Service
Quality
Value
Matt, Rachael and the team were a pleasure to engage with. Communication is pretty good, and it speaks volumes that not only are they a very busy little team, but also that they came recommended. Matt's a very easy guy to chat to and the work they've done for us has made life a lot more comfortable. Be sure to keep them topped up with biscuits.
Customer in West Yorkshire Posted on 23/10/2021 , work completed 11/10/2021
The trader replied (on 27/01/2022)
Thanks for a lovely review, from all at DHI.
Boiler replacement
Customer Service
Quality
Value
A straightforward and professional company to deal with. Good workmanship and communication from initial phone call to follow up call next working day.
Customer in South Yorkshire Posted on 04/10/2021 , work completed 02/10/2021
The trader replied (on 04/10/2021)
Thank you for a lovely review, we were happy to help.From allay Direct Heating Installations.
Professional and hardworking
Customer Service
Quality
Value
When let down by another supplier, from 1st contact to completion, DHI managed to install a new system in just 3-4 days. Whilst other businesses are busy apologising for second-rate service, their installation team was professional and hardworking and delivered on their promise.
Alan in West Yorkshire Posted on 24/09/2021 , work completed 24/09/2021
The trader replied (on 28/09/2021)
Thank you for a lovely review from all the team.
Direct Heating Installations
Customer Service
Quality
Value
Very efficient work and engineers. We were pleased with speed and compliance with all they were required to do.
Customer in West Yorkshire Posted on 17/06/2021 , work completed 09/06/2021
The trader replied (on 28/09/2021)
Thanks your review it’s really appreciated.
Hot water cylinder
Customer Service
Quality
Value
Matt and the team have always served me well. With a recent leak from the hot water cylinder, Matt's team answered my call in good time. He came and inspected as he said he would and gave me a sensible quote. The team have always arrived when they said they would. They are tidy, pleasant and professional. Thank you.
Customer in North Yorkshire Posted on 18/02/2021 , work completed 12/02/2021
The trader replied (on 28/09/2021)
Thanks for your review.
Did exactly as promised
Customer Service
Quality
Value
Did exactly as promised. The workers were on time every day and left when they said they would. The property was kept clean and tidy, and the job was completed in 3 days as promised. Very happy with the workmanship, and the staff involved were a pleasure to deal with. Very competitively priced and I would highly recommend this company.
Customer in West Yorkshire Posted on 10/12/2020 , work completed 24/11/2020
The trader replied (on 28/09/2021)
Thanks for a lovely review.
All round excellent service
Customer Service
Quality
Value
Needed a repair a radiator valve which failed and meant I had no central heating, having had to drain the system to stop the leak. I've not used Direct Heating Installations (DHI) before so was entirely relying on online reviews to find someone. I found 2 that looked encouraging - the first one couldn't do anything for 2 weeks which was disappointing considering I had no central heating or hot water in part of the house. I tried the other, which was DHI. I spoke to Matt and within a few minutes I had an appointment that he had managed to fit in for the next day. He asked for pictures to ensure the engineer had the right parts & said the engineer would call before arriving. Next day, call came from Jake who arrived shortly afterwards. He was polite, friendly and professional and having checked with me about Covid matters got on with the job. He did a thorough job, replacing valves, refilling the system and ensuring the central heating was functioning properly, leaving everything neat and tidy. The cost was in line with the other company I had contacted and for what was effectively treated as an emergency repair I am very happy with the outcome. I had a couple of small queries the next day, and Jake called me back and asked me to monitor things and keep him informed, but he was more than happy to come back if anything needed further minor adjustment. Things are settling in so I don't think anything more is needed but great to know DHI really cares the customer is happy.
Customer in West Yorkshire Posted on 03/12/2020 , work completed 01/12/2020
The trader replied (on 28/09/2021)
Thanks for a fab review, happy to help.