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Direct Heating Installations Ltd

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4.9

58 Reviews

About

Direct Heating Installations is your one stop shop for all plumbing and heating requirements in and around the Leeds and Yorkshire area. We are a family run business with nearly 25 years experience in the plumbing and heating industry.

We specialise in Heating and Hot water installations and are Worcester, Bosch Group Accredited Installers. We are also Gas Safe registered. We offer a wide variety of services ranging from full central heating installations, power flushing, supply/installation of new boilers, repairs and servicing, to general plumbing and bathroom fitting.

Over the last 10 years we have gone from strength to strength now installing up to 150 boilers a year most of which are Worcester, Bosch Group. Being Worcester Bosch Accredited also means we can offer up to 10 years parts and labour warranties on most Worcester, Bosch Group products.
We are very happy to inform you of some great offers over the coming months in order to get your heating and hot water system ready for the winter months.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Boiler installation
    • Gas safety testing and inspection
  • Renewable energy

    • Solar panels
    • Solar water heating
  • Bathroom fitters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
58 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Hot water cylinder
Customer Service
Quality
Value
Matt and the team have always served me well. With a recent leak from the hot water cylinder, Matt's team answered my call in good time. He came and inspected as he said he would and gave me a sensible quote. The team have always arrived when they said they would. They are tidy, pleasant and professional. Thank you.
Customer in North Yorkshire Posted on 18/02/2021 , work completed 12/02/2021
Did exactly as promised
Customer Service
Quality
Value
Did exactly as promised. The workers were on time every day and left when they said they would. The property was kept clean and tidy, and the job was completed in 3 days as promised. Very happy with the workmanship, and the staff involved were a pleasure to deal with. Very competitively priced and I would highly recommend this company.
Customer in West Yorkshire Posted on 10/12/2020 , work completed 24/11/2020
All round excellent service
Customer Service
Quality
Value
Needed a repair a radiator valve which failed and meant I had no central heating, having had to drain the system to stop the leak. I've not used Direct Heating Installations (DHI) before so was entirely relying on online reviews to find someone. I found 2 that looked encouraging - the first one couldn't do anything for 2 weeks which was disappointing considering I had no central heating or hot water in part of the house. I tried the other, which was DHI. I spoke to Matt and within a few minutes I had an appointment that he had managed to fit in for the next day. He asked for pictures to ensure the engineer had the right parts & said the engineer would call before arriving. Next day, call came from Jake who arrived shortly afterwards. He was polite, friendly and professional and having checked with me about Covid matters got on with the job. He did a thorough job, replacing valves, refilling the system and ensuring the central heating was functioning properly, leaving everything neat and tidy. The cost was in line with the other company I had contacted and for what was effectively treated as an emergency repair I am very happy with the outcome. I had a couple of small queries the next day, and Jake called me back and asked me to monitor things and keep him informed, but he was more than happy to come back if anything needed further minor adjustment. Things are settling in so I don't think anything more is needed but great to know DHI really cares the customer is happy.
Customer in West Yorkshire Posted on 03/12/2020 , work completed 01/12/2020
Installation of new boiler
Customer Service
Quality
Value
The team from Direct Heating did a great job. It involved a new gas supply line direct from the meter and through a cramped loft space. All carried out in good humour and the installation has been professional and of a very high standard. All checks made in detail after the installation by their own engineers. Have no hesitation in recommending them as other intallers baulked at the dificult job.
Customer in West Yorkshire Posted on 13/02/2020 , work completed 12/02/2020
The trader replied (on 11/05/2020)
Many thanks for such a great review, from at the team at Direct Heating Installations.
CH Boiler Replacement
Customer Service
Quality
Value
Response was prompt and the work was carried out professionally and efficiently on the agreed dates including follow up call to check heating system was working to satisfactorily.
Customer in West Yorkshire Posted on 09/02/2020 , work completed 30/01/2020
The trader replied (on 11/05/2020)
Thank you for taking your time to leave a fantastic review, from all the team at Direct Heating Installations.
New central heating boiler fitted
Customer Service
Quality
Value
They went above beyond to ensure the pipework & electric spur could be neatly hidden to side of the new boiler . They were very friendly & efficient .All done within a day .Great job . Would recommend their services.
Customer in West Yorkshire Posted on 23/01/2020 , work completed 14/01/2020
Professional job
Customer Service
Quality
Value
A new boiler installation along with three replacement radiators. Arrived on time and answered any questions I had. Patient with any queries I had and kept me informed of progress at all stages of the work. Happy to recommend.
Customer in West Yorkshire Posted on 27/10/2019 , work completed 15/08/2019
The trader replied (on 20/11/2019)
Hi thanks for a great review, from all at DHI
Knowledgeable, experienced and reliable contractor
Customer Service
Quality
Value
This company was recommended to me by the building contractor doing an extension to my house. They came and advised me on the boiler and ancillary equipment I should get and they gave me a price for doing the work. They came on the agreed date and did the installation and removed the old equipment. Their work was very neat and tidy and they cleared any mess as they went along. They commissioned the new system and showed me how to operate the controls. They were pleasant to have around the house and they were courteous to neighbours. I can certainly recommend them for their friendly and professional approach and their quality work.
Mick, West Yorkshire Posted on 04/10/2019 , work completed 03/10/2019
The trader replied (on 20/11/2019)
Thanks for leaving such great feedback, from all at DHI
Very happy with our bathroom installation
Customer Service
Quality
Value
100% happy with the service, the bathroom is perfect. They turned up when they said they would and finished the job on time. Very nice polite lads, very helpful with ideas etc. They were very professional and i would recommend this firm totally. Special thanks to Richard who dealt with the job from start to finish!
Customer in West Yorkshire Posted on 27/09/2019 , work completed 20/09/2019
The trader replied (on 20/11/2019)
Many thanks for such a great review, from all the team at DHI
Superb company
Customer Service
Quality
Value
I purchased a bungalow which I needed to rip to pieces, including a completely new central heating system. Matt (who I've used for a few years), sorted everything out for me, suggested an underfloor heating system, which I was happy to have. When the time came, Matt and his team worked extremely hard and fitted into their time slot perfectly, working in tandem with my builder. When we moved in, Matt came and explained how everything worked, and is still available to help if we have problems. Great work at a decent price. Don't go anywhere else!!
John, West Yorkshire Posted on 01/08/2019 , work completed 01/02/2019