Endorsed by Which?

Domestic Repairs Ltd

4.4

26 Reviews

Opening Hours
Today - 07:30–18:00
  • Monday 07:30–18:00
  • Tuesday 07:30–18:00
  • Wednesday 07:30–18:00
  • Thursday 07:30–18:00
  • Friday 07:30–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Domestic Repairs are London's leading appliance repair and servicing specialists. We provide repairs, servicing along with installations and sales of all domestic appliances including:

• Washing machines
• Dishwashers
• Tumble dryers
• Fridge/Freezers
• Cookers
• Kitchen extractor fans

We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.
Our qualified engineers cover the Greater London area. We are experts within our industry with many years of experience and can ensure your appliance repair is carried out quickly and efficiently with no excuses. We carry a very wide range of spares and in the unlikely case where we do not have a replacement component in stock, with our excellent supplier relationships we can get what you need by next day delivery.
We currently have contracts with most of London's leading landlords, agents and also local customers.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Ovens
    • Fridges and freezers
    • Tumble dryers
    • Washing machines
  • More Services

    • microwaves
    • hobs
    • new appliance installs
    • cookers

Customer reviews

Why you can trust these reviews

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4.4
26 reviews
Customer Service
4.5
Quality
4.4
Value
4.3
Sort by
Great Work Domestic Repairs...
Customer Service
Quality
Value
Called Domestic Repairs, Ruislip yesterday about my AEG Oven not heating; Jason called first & arrived this morning, 30 mins later - all sorted. I used this Co before & they've always delivered... PH
Customer in Greater London Posted on 05/06/2024 , work completed 05/06/2024
Extremely professional, polite and timely repair!
Customer Service
Quality
Value
Have just had a very positive first visit by Jason from Domestic Repairs! There was plenty of advance notice (a polite phonecall) and a nextday time slot suitable for us. Fortunately, the fix was simple and Jason explained the issue & fix. Will definitely use them in future should the need arise!
Customer in Greater London Posted on 29/05/2024 , work completed 29/05/2024
Efficient and helpful
Customer Service
Quality
Value
Dean and Vinnie carried my new washing machine up to the third floor and installed it and removed and disposed of the old one. This was something that the major retailers had refused to do because of the awkward stairs. They arrived on time and were friendly, fast and efficient. The price was fair.
Customer in Greater London Posted on 17/01/2024 , work completed 17/01/2024
Reliable and knowledgeable engineers.
Customer Service
Quality
Value
We have been using Domestic Repairs for several years now for both personal and property management appliance repairs and replacements. We have always found them to be wholly reliable, transparent with their quotes/suggestions, and would not consider using any other company. Their engineer, Serdar, who attended most recently was extremely thorough and he left us with a perfectly working washing machine in one visit. Highly recommend, A* service.
Customer in Greater London Posted on 27/09/2023 , work completed 17/08/2023
Poor workmanship
Customer Service
Quality
Value
Domestic Repairs came to fix and error 15 on my dishwasher. They pulled it apart and didn’t discover what was wrong with it, but said it was working again. They failed to fit the dishwasher back in place correctly and when I tried to use it for the first time it tripped the circuit breaker. I called them back and they came after the weekend and said they could not see the problem, however it needed a new part. They said they would give me a discount, but the part was not discounted as I checked online. They could then not get it working again and the dishwasher was more broken than when they started! I was still charged over £100 and wasted over a day waiting around and or dealing with them trying to repair. Overall very unsatisfactorily work.
Customer in Greater London Posted on 23/08/2021 , work completed 23/08/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/09/2021)
As the company director of Domestic Repairs Ltd, I take any complaint very seriously (we don’t get many) however on this occasion I have been able to make contact with our customer and a full refund has been issued as a gesture of goodwill
They love fixing appliances and do so efficiently and cheerfully
Customer Service
Quality
Value
As managing agents in the SW London area we use trusted contractors to complete many types of works for us, including when appliances go wrong! Domestic Repairs Ltd have now tackled a myriad of appliances (washing machines, dishwasher, fridge/freezers, ovens, hobs etc etc and a range of manufacturers too). They love fixing appliances and giving them a new lease of life. Everyone in their office is super efficient and friendly. Engineers are always upbeat and positive when they bob in for keys. Our tenants also comment regularly on how wonderful and respectful the engineers when they come into their homes. Massive thank you to the whole team.
Customer in Greater London Posted on 25/10/2019 , work completed 25/10/2019
Excellent job
Customer Service
Quality
Value
Washing machine had broken down. Fixed it quickly and professionally. Very good service.
Laura, London Posted on 07/04/2017 , work completed 07/04/2017
First Class Service
Customer Service
Quality
Value
Have used Domestic Repairs in the past. Reported fault with our washing machine. Came next day and replaced the faulty part. We were very happy with the service we received
2010-11-19 15:01:56.007 Posted on 06/01/2017 , work completed 06/01/2017
This company is a rip off
Customer Service
Quality
Value
I had one of their handyman's around a few days ago to fix the hinges to my refrigerator. He haven't been able to find the right parts so the job couldn't be done, which is fine because I had someone else to do it in the end. The company charged me £90 for the repair and now refuses to give back a full refund. They claim that was a callout(10 minutes home visit) fee and not for the repair. I am disgusted of their behavior, avoid!
teomarin Posted on 11/07/2016 , work completed 11/07/2016
The trader replied (on 11/07/2016)
Dear Sir. We attended as agreed and for the agreed fee, the engineer spent longer than 10 minutes as you have agreed on previous correspondence, the part required for your appliance is obsolete and no longer available from the manufacturer, that is beyond our control, despite this we still offered you a partial refund which you have refused.
I Do Not Reccomend
Customer Service
Quality
Value
I called this company and advised them over the phone that my washing machine was out of commission, that its drum had dropped and was in need of repair and that the door seal was also in need of replacing. I was told that wasn't a problem and someone would be with me that afternoon. Much later that afternoon someone turned up and opened the door of the machine, turned the drum once and announced that the drum had dropped - we knew that - we told you. He then said he'd need to prepare a quote and would get back to us, then asked £80 for his 2 and a half minutes. The 'quote' we have been given is that we should replace the machine with one that will cost £1000. DO NOT CALL THESE PEOPLE OUT.
silverbuzzby Posted on 06/11/2015 , work completed 06/11/2015
The trader replied (on 11/11/2015)
Dear Sir, We have tried several times to contact you and have left messages asking to call us, to which you have not replied. An email quote for repair has been sent to you and we are waiting for your response.
Prompt and professional.
Customer Service
Quality
Value
This company was quick and completed my repair on the same day. Very impressed.
Paul, Middlesex Posted on 03/08/2015 , work completed 03/08/2015
Highly recommend Domestic Repairs Ltd!
Customer Service
Quality
Value
I've been really impressed with the quality and courtesy of the individuals I've dealt with at Domestic Repairs Ltd and the prices of the work I've had done (oven and dishwasher repairs) - I would not hesitate to use them again or recommend them to someone.
22abby Posted on 27/05/2015 , work completed 27/05/2015
My Review
Customer Service
Quality
Value
Very courteous, friendly and efficient service. Costly though!
Kenneth, Middlesex Posted on 22/05/2015 , work completed 22/05/2015
Brilliant service
Customer Service
Quality
Value
Dishwasher wasn't working - called Domestic Repairs and they were so helpful. Came out the same day and repaired my machine, friendly staff, and I am very happy with the speed & efficiency the job was completed. Totally recommend them!
Lisa, Middlesex Posted on 14/05/2015 , work completed 14/05/2015
Washing Machine Repair
Customer Service
Quality
Value
I called Domestic Repairs with a problem with my washing machine. I have a small family and use my washing machine a lot, so they understood the emergency of getting my washing machine working again. Domestic Repairs came out to me very quickly and had to replace some broken part, they carried spare parts so i did not have to wait for the ordering of parts. They were very friendly and honest, even showing me the broken part. They got my washing machine back to full working order with a 12 month guarantee on the part used and even gave me a free health check on my washing machine. I would defiantly recommend Domestic Repairs, they are a fast friendly reliable company. Thank you.
Which? Trusted Traders Consumer Posted on 08/04/2015 , work completed 08/04/2015
Repaired freezer
Customer Service
Quality
Value
Steve does what he says he does. He does good quality of work and will use him again.
James, London Posted on 02/03/2015 , work completed 02/03/2015
Repaired dishwasher
Customer Service
Quality
Value
I rang another trader first who did not turn up. I range stave who turned up on time. He was reliable and clean and tidy throughout.
Jeany, London Posted on 01/01/2015 , work completed 01/01/2015
Which? Local Review
Customer Service
Quality
Value
Our Bosch dishwasher broke down on a Thursday lunchtime. I immediately looked on Which Local for a local company to repair it and selected Domestic Repairs who after asking me a number of questions about the problem offered to send an engineer the following afternoon. They also explained the £60 callout / labour charge (plus parts, plus VAT) and that there would be no further labour charge even if the engineer needed to return on another occasion to fit a new part. On the Friday afternoon the engineer came as agreed, identified a broken pump as the problem and went to his van for a replacement which he then fitted. Result _ dishwasher fixed in just over 24 hours of breaking down and £150 cost to me but worth for such efficient service.
Pinner Pensioner Posted on 12/12/2012 , work completed 12/12/2012
Which? Local Review
Customer Service
Quality
Value
They repaired my dishwasher about 3 months ago. Everyone was very courteous, they arrived on time and the price was in line with the quote. They also arranged for a repair on Monday morning following a call on Friday. A very good service (and the repair is still working perfectly)
LondonW6 Posted on 30/07/2012 , work completed 30/07/2012
Which? Local Review
Customer Service
Quality
Value
I called them for my gas hob and my fridge; they charged the call out and once at home they told me what were the cause of the problems; said that both appliances needed spare parts and if I wanted they will order them asap. They called me 2 days later telling me cost of spare parts and confirming date of installing; It was done the following day. They were kind, service was excellent and definitely they are value for money.
Jaxcol9 Posted on 13/07/2012 , work completed 13/07/2012
Which? Local Review
Customer Service
Quality
Value
We had a tumble dryer that broke down, and we called this shop to repair it. They charged for the call out, and they gave us an idea of the problem and the cost to repair over the phone. We booked for them to come out the same day, but then reconsidered if it was worthwhile to repair it. Called them back and explained the dilemma, they were really helpful and made it easy for us to make our decision. We didnt use them this time, but will if we have any other problems as there service was excellent - even when we weren't going to use them.
AlisonMor Posted on 01/03/2012 , work completed 01/03/2012
Which? Local Review
Customer Service
Quality
Value
I called them for a replacement of my Bosch washing machine seal, and asked a quote for the labor and the part. They quoted me a price for the part that was more expensive than what I could get direct from Bosch so I asked if it was OK if I could buy the part direct from Bosch and they would come and install it, and was assured this was fine. When the part arrived I called them again to arange the repair and they now told me they don't install parts not bought through them. I am left with a part and nobody to install it.
J, Northolt Posted on 03/03/2011 , work completed 03/03/2011
Which? Local Review
Customer Service
Quality
Value
Our electric oven was not heating up. I rang this company , after reading the which local recommendations, and they could not have been more helpful. Managed to get somebody to us within 24 hours. The engineer was very efficent, cheerful and friendly. He explained the problem and showed us the faulty heating element. Charged £55 for call out, which included the first hours labour plus parts. Very pleased with the service and would definately use again.
megamouth Posted on 20/02/2010 , work completed 20/02/2010
Which? Local Review
Customer Service
Quality
Value
Really good service - very helpful, effecient service by Phil White.
shamshubs Posted on 18/05/2009 , work completed 18/05/2009
Which? Local Review
Customer Service
Quality
Value
Arrived at the agreed time to fix my cooker and was both efficient and professional. He explained the bulb holder was faulty and made it safe for me to use the cooker. He also asked if I wanted a quote for a new bulb holder, which I did and received a phone call shortly after he left with the information.
Scatty Posted on 12/04/2009 , work completed 12/04/2009
Which? Local Review
Customer Service
Quality
Value
Very friendly, prompt, reliable and fairly priced. I asked them to repair tumble drier and dishwasher in a property I let out. They liased with the tenant to arrange the visit, did everything as promised, did not recomend expensive work and charged a smaller than agreed fee as the tumble drier repair was very simple. I was not even there to know the tumble drier repair was simple. I think this is a very honest and reliable trader who gives very honest advice.
Ickenham Posted on 13/03/2009 , work completed 13/03/2009