Double Glazing Direct Ltd

From initial contact to the finished job, communication and proffessionalism has been outstanding. All the workmen are friendly and have an eye for detail. My home is a wonky barn conversion, so the job wasn't easy. They took their time to get it right and the result is lovely looking doors and windows. I am very pleased with them. I have no hesitation in recommending this company.

We visited several suppliers to get quotes for our bespoke window. Immediately we felt confident that this was a company that cared. Quotation received within 24 hours and a survey carried out at a time that suited us. Very knowledgeable fitter came to take measurements and we were so confident in his expertise that we asked him to quote for re-siting our existing front door and a repair to an existing window. Quotation received promptly and because they use a local manufacturer there was just a 3 week wait for a bespoke frame to be made. Fitting appointment was made on confirmation of order and this appointment went ahead with Gully keeping in touch with progress. We were really impressed with Gary and Mark who did the fitting of the new window. They removed and re-sited our existing front door and this was not an easy job. They were really pleasant, they chatted to my husband about what they were doing, and were really efficient and tidy....sweeping up both inside and outside, you wouldn't have known they'd been there!! We cannot recommend highly enough, it is so reassuring in this age of shoddy and unqualified "tradesmen" to come across a local company who care and are true craftsmen. Thank you to you all.

We had a 17 year conservatory that had reached its useful life. We needed to upgrade to a warmer in winter and cooler in summer model but built on top of and using the existing foot print. The result is fantastic. We have all new glass, a bifold door on to the garden and a solid and well insulated roof with glass vents, warm and cheap to heat in winter and easy to cool in the spring and summer. The work was carried out professionally, timely and without disruption to the existing base. I would fully recommend Dable Glazing Direct.

We have had 20 replacement windows, a single door and bifold doors from Double Glazing Direct and are extremely pleased with the result. Gully and Marc are very knowledgeable and it was very helpful that they were able to explain why they use a particular trim or why a door style wouldn't work, rather than telling me I couldn't have it. I liked their approach - telling me about their products rather than trying to sell them to me. From making a decision to fitting was a very quick process. They quality of workmanship and product is very high and the team were very pleasant and hard working. The job started and finished on time and from the quality of the windows and doors to the competitive price we paid we are very happy. Many people have complimented the new look and I have passed on the contact details for Double Glazing Direct.

Really impressed with the service by Double Glazing Direct Ltd, from initial quote to actually being fitted was 3 weeks, which was amazingly quick. The very detailed quote by Gully was emailed the day after he came to view the job, which entailed the replacement of 2 old sets of very drafty French doors at the rear of the house, plus 2 windows at the front, one of which is very large at 2.2m wide by 1.5m tall! All of the work was completed very efficiently & tidyly on the day by Gary & Tim. I would have no hesitation in recommending them, so much so that we have now decided to get them to replace another window for us. 😁

Double Glazing Direct changed our very old and leaky polycarbonate conservatory roof to a new solid roof as well as changing the windows and doors of the same area. From start to finish we were extremely happy with their customer service, knowledge about their products and competitive pricing. There's no pressuring sales pitch, they gave us as much time as we needed to make our decision which was refreshing. When the work started everyone we dealt with was friendly and professional and couldn't do enough to make sure we were happy with everything and kept the disruption to the absolute minimum. The work was completed much faster than we imagined! Was amazing to see everything take shape so quickly! We are 100% satisfied with the end result and love the space that's been transformed. We are getting lots of use out of it. I wouldn't hesitate to recommend Double Glazing Direct. If you want an honest, professional service at a decent price, look no further! We need the rest of the windows and doors replacing in our house now and without a doubt we will be going back to Double Glazing Direct.

'Double Glazing Direct', were brilliant. They were extremely polite and professional. Before they started the work on the day of installation, taking out the existing windows, they prepared the area with dust sheets and special protective flooring on our wood floor and stairs. The fitters were skilled knowledgeable and focussed. There was no mess made during the installation. The quality of the product and installation was excellent. I love my windows and I will always recommend 'Double Glazing Direct'.

Replaced an old aluminium frame patio door with updated upvc doors. Work undertaken very professionally, leaving the area clean and tidy afterwards. Noticed a very slight imperfection upon completion but this was rectified quickly and efficiently. Thank you to the entire Team. I would recommend Double Glazing Direct to anyone. Brilliant service from start to finish.

From start-to-finish the extra personal care and attention received by the whole Double Glazing Direct team has been brilliant! It all started with a home visit when we discussed various suitable replacement window suppliers to assess which would be most suitable for our home. After a trip to the showroom to assess the differences we were delighted to find out that they were happy for us to use different suppliers (one for the front and one for the back) which saved time and money! It also allowed us to have x2 installation dates meaning we didn't have to disrupt the whole house at the same time - same installation price too! During the installation, the fitting team were particularly good! Not only were they clean, polite and efficient as you would expect…they also worked with us to retain as much of the original timber and features as possible. We live in an old Victorian house so this was particularly import to us, and despite the extra time consuming effort needed (without extra charge), it has made all the difference to the final result. Lastly, the team were very quick to help us replace a defective piece of glass which had suffered a small blemish during manufacture – it was ordered and replaced without any complaint, fuss or cost!

We had many issues trying to locate a company to replace our conservatory roof however, this company was recommended to us by a friend of a friend and we couldn’t be happier. It was really refreshing to have a company not place any pressure for a sale; always available to answer any queries; worked incredibly quick and professionally throughout with a friendly manner. We are so impressed with the service received, that we have now booked them again in May to have our windows replaced.