Drain Catt Homecare Drain Services

The problem: standing water in two manholes, one in the front garden and the other in the back garden, plus a sometimes slow-draining and smelly kitchen sink. Ken arrived an hour or so after I phoned him, and had discovered the blockage (a buildup of limescale at the exit from the main manhole) within minutes. He cleared this, as well as scale that was starting to build up elsewhere. He made sure everything was running freely from all waste outlets. Brilliant. And, very importantly, his charge is very reasonable, compared with two other exorbitant quotes I'd got (one from a Which Trusted trader). I highly recommend him.

I rang Drain Catt on Monday morning, he said he would come along in the afternoon. I had an ongoing blockage in drains/main soil stack. Ken quickly and successfully dealt with the blockages (others hadn't) and also returned yesterday to deal with the glug glugging from the wash hand basin (associated with the blockages). - Ken was professional , honest and extremely competent. I'm a delighted and very satisfied customer. Thank you very much.

We needed a CCTV inspection of our main drain in case there was a leak. Ken not only did the CCTV efficiently which confirmed that there was no leak, which is what he suspected when he made the initial inspection, but he also cleared an obstruction. All to a very reasonable budget. Cannot recommend him highly enough.

Our kitchen sink was not draining properly and it became clear from the external gully that our drain needed to be cleared. We contacted Ken and he arrived at the time we had agreed and quickly set to work. After opening the manholes he identified where the blockage was located and set up the high pressure hose which he operated from his van. The blockage was cleared within what appeared to be seconds and the waste water etc began to flow again. He then managed to lift the cover which was fitted over the gully. This was no mean feat. I had tried to lift this last year but it was stuck fast and I had no success. Ken persisted and was able to release it, albeit after some minutes. He then cleared a mound of sludge from the gully. I was amazed to see how much there was as we are careful not to let fat or solid kitchen waste get into the drain. Job done, Ken packed his gear up and was off. He is a fast worker and knows this sort of job inside out. We are very happy with the result and would definitely use him again.

I contacted Ken to arrange a pre purchase cctv survey. This turned out to be quite complicated and revealed some issues that needed dealing with including flushing, clearing, repairs and rebuilding of manhole chamber wall.. Ken and Dean did a great job and kept me informed, answering all my questions. Good pricing and reliable tradesman. Thanks

Contacted via website regarding a blocked drain and received a prompt email reply and an appointment the next day. Ken cleared the blockage and excavated much of the gravel that was obstructing the flow. Altogether very satisfactory and reasonably priced.

I called in the morning and he arrived mid-afternoon to sort out a blocked external drain. He accurately assessed the problem and dealt with it quickly and effectively. Also reasonably priced. Highly recommend.

Ken is very pleasant and an absolute professional, he cleared multiple blockages fast, then continued to conduct a CCTV inspection which revealed issues causing the regular blockages. He also made sound recommendations on how to solve the issue. To top this up, his rates are extremely reasonable especially compared to some cowboy traders in this field.

I had multiple concerns with drains and infestations of black fly. Mr Cattanach visited promptly, made careful observations and identified a series of interlocking faults. It is reassuring to have a real expert take a problem in hand.

We initially had a problem with an overflowing open drain from our bathroom, this worsened substantially and involved leaking sewage from a closed drain. Ken came the day after I phoned him and he quickly diagnosed the problem – a broken pipe cap that had fallen across the entrance to the waste pipe. He removed the cap and jetted the blockage solving the sewage problem, the main problem. Unfortunately the open bathroom drain still overflowed after he left as Ken thought it would also have been cleared by the work he’d done but he came back and sorted it out satisfactorily. Ken was very professional, hard-working and knowledgeable and his charges were very reasonable. Would definitely recommend.