Endorsed by Which?

Drain Catt Homecare Drain Services

5.0

62 Reviews

About

About Drain Catt (Homecare Drain Services) BBC Featured Business

I am the owner and operator, Ken Cattanach, and have an honours degree in engineering and worked as a Plant and Building Services engineer on piped services, drain and sewer associated works with London Transport for many years. My associate and cousin is Dean (a human mole) who has been installing and repairing drains, cesspit, sewer pump installations for over 20 years. We act as a team but keep our businesses as sole traders separate, this keeps down our overheads and allows us NOT to charge Vat a great saving to our domestic clients. Visit www.DrainCatt.com

What we do

  • Drain clearance contractors

    • Drain and sewer services
    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Septic tank installation and repairs
  • Plumbers

  • Pest control

  • More Services

    • rats
    • blocked drains
    • drainage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Awesome guy and fast resolution
Can't thank Kenneth enough for sorting out my blocked drain problem. He used simple solution to sort out the issue . Home care guys rejected the issue of blocking and Kenneth sorted it . He wa very nice polite and very skillful. I will highly recommend him.
Customer in Greater London Posted on 21/11/2025 (Reviewer did not use service)
Years Old Problem Solved
Customer Service
Quality
Value
For years we've suffered slow running and blocked kitchen sink, various plumbers have tried to no avail. Whilst looking for a 'drain' expert who could do a full CCTV scan of our entire drain system, I came across this amazing company via Checkatrade. Ken came round and after three hours hard graft trying different things, he sourced and fixed the problem and we have free running water in our kitchen sink following a jet wash of our main external manhole and clearing out years' worth of fat. I was impressed by his call to me (via Checkatrade) and, as he is local to me, he offered to pop round to see if he could solve it without the expense of CCTV scan. Highly recommend this great company.
Customer in Greater London Posted on 30/09/2025 , work completed 30/09/2025
Prompt service
Customer Service
Quality
Value
Chose this service as it was local and not part of a chain. He rang me back very quickly, agreed a time and arrived ahead of schedule. All good. Looked at my drains, gave good advice and took action as necessary. Would definitely recommend - he clearly has years of experience.
Customer in Greater London Posted on 29/09/2025 , work completed 29/09/2025
Classic Old Skool Great Service and Response
Customer Service
Quality
Value
When Dyno-Rod quote you double the price and expect you to sit in the entire day to wait for them, whilst watching your waste pipe pour out horrid stuff on to your lawn and being unable to use your loo or washing machine whilst waiting, CALL DRAIN CATT! One phone call to explain the gravity of the situation and someone turns up when they said they would withing two hours. Impressive job done, problem explained and a sensible bill which got paid on the spot.
Customer in Greater London Posted on 14/09/2025 , work completed 13/09/2025
Great service- Reasonable Price - Blocked Drain
Customer Service
Quality
Value
Called Drain Catt Homecare Drains in the morning. They arrived around lunchtime. The work was super efficient and at a reasonable cost compared to other quotes I had received.
Customer in Greater London Posted on 18/07/2025 , work completed 17/07/2025
Blocked drain
Customer Service
Quality
Value
We had a blockage between a bedroom and the street. We had another contractor and the water board out several times to figure out what the problem was, but Jen was the only one to crack it, and he saved us a lot of time and money by doing so.
Customer in Greater London Posted on 16/05/2025 , work completed 12/05/2025
Friendly and efficient!
Customer Service
Quality
Value
Stuck with standing water in two drains between Christmas and New Year and wondering how we'd manage. Googling how to clear outside drains gave useless advice around using vinegar and bicarb...Called Drain Catt and expected to have to wait a couple of days, but no - Ken came over early in the afternoon and quickly dealt with the problem. Very grateful!
Customer in Greater London Posted on 27/12/2024 , work completed 27/12/2024
Excellent service, at a very reasonable charge
Customer Service
Quality
Value
The problem: standing water in two manholes, one in the front garden and the other in the back garden, plus a sometimes slow-draining and smelly kitchen sink. Ken arrived an hour or so after I phoned him, and had discovered the blockage (a buildup of limescale at the exit from the main manhole) within minutes. He cleared this, as well as scale that was starting to build up elsewhere. He made sure everything was running freely from all waste outlets. Brilliant. And, very importantly, his charge is very reasonable, compared with two other exorbitant quotes I'd got (one from a Which Trusted trader). I highly recommend him.
Customer in Greater London Posted on 05/09/2024 , work completed 05/09/2024
Blockages in drains which had led ,specifically, to further blockage in main soil stack
Customer Service
Quality
Value
I rang Drain Catt on Monday morning, he said he would come along in the afternoon. I had an ongoing blockage in drains/main soil stack. Ken quickly and successfully dealt with the blockages (others hadn't) and also returned yesterday to deal with the glug glugging from the wash hand basin (associated with the blockages). - Ken was professional , honest and extremely competent. I'm a delighted and very satisfied customer. Thank you very much.
Customer in Greater London Posted on 20/09/2023 , work completed 18/09/2023
Highly recommended - very competent & great value.
Customer Service
Quality
Value
We needed a CCTV inspection of our main drain in case there was a leak. Ken not only did the CCTV efficiently which confirmed that there was no leak, which is what he suspected when he made the initial inspection, but he also cleared an obstruction. All to a very reasonable budget. Cannot recommend him highly enough.
Customer in Greater London Posted on 04/05/2023 , work completed 28/04/2023
Timely and efficient
Customer Service
Quality
Value
Our kitchen sink was not draining properly and it became clear from the external gully that our drain needed to be cleared. We contacted Ken and he arrived at the time we had agreed and quickly set to work. After opening the manholes he identified where the blockage was located and set up the high pressure hose which he operated from his van. The blockage was cleared within what appeared to be seconds and the waste water etc began to flow again. He then managed to lift the cover which was fitted over the gully. This was no mean feat. I had tried to lift this last year but it was stuck fast and I had no success. Ken persisted and was able to release it, albeit after some minutes. He then cleared a mound of sludge from the gully. I was amazed to see how much there was as we are careful not to let fat or solid kitchen waste get into the drain. Job done, Ken packed his gear up and was off. He is a fast worker and knows this sort of job inside out. We are very happy with the result and would definitely use him again.
Customer in Greater London Posted on 25/02/2023 , work completed 24/02/2023
Highly recommended
Customer Service
Quality
Value
I contacted Ken to arrange a pre purchase cctv survey. This turned out to be quite complicated and revealed some issues that needed dealing with including flushing, clearing, repairs and rebuilding of manhole chamber wall.. Ken and Dean did a great job and kept me informed, answering all my questions. Good pricing and reliable tradesman. Thanks
Customer in Greater London Posted on 08/10/2022 , work completed 07/10/2022
Prompt, efficient, friendly
Customer Service
Quality
Value
Contacted via website regarding a blocked drain and received a prompt email reply and an appointment the next day. Ken cleared the blockage and excavated much of the gravel that was obstructing the flow. Altogether very satisfactory and reasonably priced.
Customer in Greater London Posted on 22/06/2022 , work completed 20/06/2022
Fast, efficient, knowledgeable
Customer Service
Quality
Value
I called in the morning and he arrived mid-afternoon to sort out a blocked external drain. He accurately assessed the problem and dealt with it quickly and effectively. Also reasonably priced. Highly recommend.
Customer in Greater London Posted on 02/02/2022 , work completed 31/01/2022
Excellent service, professional and reasonable
Customer Service
Quality
Value
Ken is very pleasant and an absolute professional, he cleared multiple blockages fast, then continued to conduct a CCTV inspection which revealed issues causing the regular blockages. He also made sound recommendations on how to solve the issue. To top this up, his rates are extremely reasonable especially compared to some cowboy traders in this field.
Liad in Greater London Posted on 15/10/2021 , work completed 15/10/2021
Problem solved
Customer Service
Quality
Value
I had multiple concerns with drains and infestations of black fly. Mr Cattanach visited promptly, made careful observations and identified a series of interlocking faults. It is reassuring to have a real expert take a problem in hand.
Customer in Greater London Posted on 29/06/2021 , work completed 28/06/2021
Professional Service at Reasonable Rates
Customer Service
Quality
Value
We initially had a problem with an overflowing open drain from our bathroom, this worsened substantially and involved leaking sewage from a closed drain. Ken came the day after I phoned him and he quickly diagnosed the problem – a broken pipe cap that had fallen across the entrance to the waste pipe. He removed the cap and jetted the blockage solving the sewage problem, the main problem. Unfortunately the open bathroom drain still overflowed after he left as Ken thought it would also have been cleared by the work he’d done but he came back and sorted it out satisfactorily. Ken was very professional, hard-working and knowledgeable and his charges were very reasonable. Would definitely recommend.
Sheena in Greater London Posted on 15/06/2021 , work completed 28/05/2021
Efficient and friendly
Customer Service
Quality
Value
I had a blocked drain outside that resisted all my own DIY attempts. Called Ken @ Drain Catt yesterday night, and he came around today as agreed. He fixed the problem in a jiffy, gave me advice on something else he noticed on the property, and then charged me his advertised standard fee. Good old-fashioned competent, honest, and friendly service.
Ulrich in Greater London Posted on 01/06/2021 , work completed 01/06/2021
Fast and efficient
Customer Service
Quality
Value
Ken was friendly, quick and reliable when unblocking my gutter drain which was clogged up with mud and debris. Happy with the work and came over the same day I had called.
Customer in Greater London Posted on 14/07/2020 , work completed 14/07/2020
Very quick and efficient!
I called Ken as been having problems with a blocked drain for over a couple of weeks and tried my best to clear it without joy. Called Ken at 10am today and he was round within an hour and a half. He checked all drains, cleared the blockage and all done with no mess and at a very reasonable price. Would use him again with no hesitation.
Customer in Greater London Posted on 14/05/2020 (Reviewer did not use service)
Very professional service
Customer Service
Quality
Value
Mr Cattanach unblocked a difficult drain for me, resulting from a rogue tenant. He is friendly and hard working and reasonably priced. Highly recommended.
Customer in Greater London Posted on 20/12/2019 , work completed 19/12/2019
Quick and efficient
Customer Service
Quality
Value
I called at 11.00 in the morning due to a blocked sewer that was causing a back up and a grim looking, very full inspection chamber. He was with my by mid afternoon and sorted out the blockage very quickly.
Customer in Greater London Posted on 18/06/2019 , work completed 15/06/2019
Drain clearance
Customer Service
Quality
Value
Reliable, friendly and competent. Very trustworthy and dealt with the problem quickly and reasonably priced. I would definitely recommend him.
Customer in Greater London Posted on 11/01/2019 , work completed 03/01/2019
Prompt, effient and good price
Customer Service
Quality
Value
Ken responded quickly and arrived promptly. He efficiently cleared the blockage form the sink and then from a blocked downpipe on the 4th floor just below the roof. The work was a reasonable price and Ken was polite and analysed the problems effectively.
Which? Trusted Traders Consumer Posted on 01/04/2017 , work completed 01/04/2017
Great worker
Customer Service
Quality
Value
Ken was just what we needed for our drain problem. Came on the same day, jetted blocked surface water gully (scale issue), gave advice for future. Very easy to communicate with and a sound operator. First in line if we need drains dealt with in future.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017