Drayton Boiler Services Ltd

I needed more water pressure in the shower/kitchen and didn’t want another noisy shower pump to replace the broken one in the airing cupboard. Three companies came out to quote for the work and of them, Drayton left me feeling the most informed having asked/answered more questions than the others. The company provided a very detailed quotation including explanatory notes for each item and some recommendations for optional extras that would enable extended warranties. All staff were professional and polite. My installation was performed by George, Oli & Sam. They were always happy to answer my questions and kept me informed on the progress of the work. However, they didn't eat many of the biscuits I left out for them... it took a few goes to find the right one (triple choc chip cookie)! Due to the location of the new instillation, extra (visible) pipework had to be installed but it was done with such precision and art I’m rather sad it’s hidden away in a less populated area of the house… All work was completed on time with all waste (inc old tanks & boiler) being removed from the site without the need for me to provide a Skip. The handover was as detailed as the quotation, in fact, we went through each item with important valves/switches being identified as well as what to look for and do if things go wrong. Everything has been running well and I would happily recommend Drayton for installation and service work.

Drayton updated our complete central heating and hot water system circa 2011. In the last year our BAXI boiler had become increasingly reliable even though it had been serviced by Drayton every year. Eventually I decided to replace the boiler and this is the work Drayton did. We chose them because of the excellent service given over the previous 13 years during which they were always responsive to telephone or email messages. Overall, friendly staff including those who serviced our system every year, and, now, those who were involved with the replacement boiler. These people are in and around your house (for 2 days) so it helps to have a friendly face. So pleased have we been with overall service and responsiveness in the past, I did not bother to check competitiveness of price for new boiler. Job done in two days and, so far 1 month later), absolutely no problems

Our boiler finally gave up the ghost this week and with the temperatures being freezing I gave Drayton Boiler Services a call. They came straight out and as we thought the boiler had finally died. They gave us an immediate quote with several options based on price and quality. We agreed our choice and they came and installed the boiler today 29/11/2024. Our Engineer was Douglas who was polite , friendly and above all really professional he fitted it over 1.5 days and kept his working area immaculate. He talked us through everything and left us with a lovely warm house.

23 October 2024 we had a scheduled boiler service. The engineer was not pleased by what he found but as the boiler was outside the dwelling he allowed us to carry on using it. We immediately contact Drayton Boiler Services who sent another engineer to give us an estimate for cost of a new boiler. We accepted the quote and work started on the 4 November with completion on the 5th. We were very pleased with the work carried out. The workmen were considerate, clean and tidy. Nothing was too much trouble. New never quite fits where old comes out but all was resolved without fuss. We are very pleased with our new system and have arranged for Drayton Boilers to do our annual service. Just one more thing we do not have to worry about. Great company, great service and lovely people. Strongly recommend them and the work that they do.

Arranged to have my boiler serviced as I’d recently moved to the property and had to re set it every morning . Following the service I was advised I required a new boiler. I was given a quote a day later and an installation date. Everything went to plan. On day of installation the fitter turned up promptly at 8 and left by 4. Very friendly, tidy and efficient. I felt confident at all times. I would definitely recommend this company.

Having needed an emergency repair to my old boiler by Drayton I was advised to consider a new boiler. A further visit was made with some sound recommendations and a quote, which was agreed. There was no pressure on selling me the most expensive option or any add on just sound advice. The installation was completed 2 weeks later. The engineers were clean, tidy and polite. I would certainly recommend Drayton to others!

Drayton Boiler Services fitted a new Boiler, re-fitted the Gas meter to code and replaced the pipework through basement ceiling, outside the house and back into the kitchen to reconnect to the new boiler. The team did a fantastic job and all was somehow completed in 2 days. In addition they also fitted the Hive thermostat and upgraded the valves on a number of radiators. All came in under budget and from start to finish it was a pleasure dealing with the team. They did the work in a really short space of time as well! Thanks a tonne to the team - all is working fantastically and would certainly recommended them to anyone and I'll be using them for all future works.

Excellent team right through from the survey to install. Professional, clean and tidy. Would highly recommend.

The men who did my boiler installation were very hard-working, efficient and polite. The work was completed on time and everything cleared away afterwards, leaving the house clear and tidy.

A massive thumbs up to Martin who came to repair our Ideal boiler first thing this morning. A top notch service and pleasure to work with - a credit to your company!