Pool boiler fix
I rang them in the morning with a broken pool heating boiler. They shifted schedules and sent their service engineer that afternoon. He discovered a broken fan and he then drove 15 miles to get it and worked until 19:00 to get it fixed. I was extremely grateful for this superior service.
Customer in Hampshire
Posted on 13/05/2024
, work completed 08/05/2024
Recommended
New Boiler
Excellent service, super team. Drayton was recommended to me and they definitely lived up to that recommendation. The boiler had be replaced, and they did everything they could to keep it running until the day came to change it. Replaced heat pump/valves and power flushed the system. Friendly, efficient, considerate team who know their stuff. Definitely recommended.
Customer in Berkshire
Posted on 02/05/2024
, work completed 26/04/2024
Recommended
Excellent service!
Very professional, fast and efficient team. They were so courteous, polite and very tidy. We are so happy with our new heating system. Thanks so much for providing such a great service!
Customer in Berkshire
Posted on 17/03/2024
, work completed 15/02/2024
Recommended
A first class job
We approached this company on the recommendation of the supplier of our previous boiler and we were immediately impressed by the promptness of the response, the clear expertise of the person assessing our needs in situ and teh overall sense of professionalism in the preparation of the quote and correspondence. The installation of the boiler and associated equipment was undertaken at the agreed time by cheerful and considerate staff who knew what they were doing and did a great job. The boss came to check the work was completed satisfactorily and to answer any questions we had. The price was very reasonable. In our turn, we now highly recommend this company.
Customer in Berkshire
Posted on 16/03/2024
, work completed 28/02/2024
Recommended
An extremely proficient expert team
Can highly recommend this team of expert boiler fitters. They replaced our ancient outdated system and overcame minor hitches with ease. Always on time, polite and courteous. Were considerate with my house pets making sure doors were kept closed. System now working perfectly
Customer in Berkshire
Posted on 17/02/2024
, work completed 02/02/2024
Recommended
Boiler install
Great service, turned up on time, did a great job, very polite and considerate. Good to see some such neat and tidy plumbing, defiantly recommend.
Customer in Berkshire
Posted on 01/02/2024
, work completed 24/01/2024
Recommended
Old Boiler (and system) Replacement
We had a very old gas boiler that needed replacement, which we assumed would be a fairly straightforward job but which (unfortunately) turned out not to be so simple in practice. Several firms seemed unable (or reluctant) to undertake the work but Steve was able to find solutions to the technical issues and provided a detailed quotation. Rob, Aron and Ollie did a great job, cleaned up every day and we had hot water every night & morning over the four days required to do the work. The old boiler was replaced, the heating/hot water system re-plumbed (to a new design) and new controls, valves, filter, TRVs and pumps installed. The whole system was then power flushed before the boiler was tested and certified for it's 10 year guarantee. Rob was very good at explaining what was happening and how everything now worked. In summary, a very old system has been completely updated at a reasonable cost (as quoted). The guys turned up on time, worked hard, cleaned up after themselves and are a real asset to their company. I would highly recommend Draytons to anyone who needs a modern heating solution installed by heating professionals.
Customer in Berkshire
Posted on 06/10/2023
, work completed 05/10/2023
Recommended
Reliable, trustworthy, efficient team
Communication on quote was spot on, then work scheduled and team arrived on time. Work was carried out efficiently and cleanly. Steve turned up on the day to double check works to be carried out and to reinforce to team what they were doing, despite having the work sheet. New boiler guarantee all done on line by Drayton. Very happy with the company, their employees and works carried out. So much so, have already booked them to do more work this month!
Customer in Berkshire
Posted on 11/07/2023
, work completed 03/07/2023
Recommended
Highly Recommended
From first call to completed Job, I found Drayton to be friendly, helpful and efficient. Their quote was cheaper then British Gas and we got the boiler we wanted with the Hive control. Work booked in, confirmed nearer the date and completed in a timely manner. Highly recommend and will be using for servicing in future.
Customer in Hampshire
Posted on 27/02/2023
, work completed 24/02/2023
Recommended
All aspects of service were excellent
Draytons installed a new boiler and radiator thermostats for me as well as carrying out a power flush of the central heating system. All aspects of the service were excellent. Clear estimates with options that I could select from. Competitive prices. Installation was very smooth. The guys were careful and answered all the questions that I had. No surprises with the final invoice and they even registered the guarantee for me. Would strongly recommend Draytons.
Customer in Berkshire
Posted on 20/02/2023
, work completed 15/02/2023
Recommended
Professional
Required new boiler, cylinder, pump, valves, controls, power flush, and all pipework, Discussed the whole job and all the work required was explained. The quote given was exact in every stage and very reasonable. The engineers, who are very knowledgeable, turned up on time, worked professionally, efficiently, safely and cleanly. Job went to plan, finished on time. No problems, strongly recommended and will ask for their services again. Thank you.
Michael in Hampshire
Posted on 06/02/2023
, work completed 03/02/2023
Recommended
New Boiler
Following a problem with the boiler I called Drayton for advice and hopeful repair. Unfortunately, the old boiler could not be repaired and a new boiler had to be installed. Good advice from Drayton from start to finish on problems with old boiler to suggestions on new. A competitive price was agreed and work was carried out efficiently and cleanly. After a problem with the airlock was rectified quickly by them, our new boiler is now working well. Wouldn’t hesitate to recommend Drayton and will use them for servicing in the future.
Customer in Berkshire
Posted on 04/02/2023
, work completed 16/01/2023
Recommended
Great job!
Our boiler suddenly started leaking and needed to be replaced. Based on a neighbour’s recommendation we contacted Steve who came the following day to take a look. The quote for replacement was received the same day and we were booked in the day after that. Rob and Aaron then did a great job removing the old boiler and commissioning the new one. Everything was left neat and tidy! Highly recommend and will be using again in the future!
Andrew in Berkshire
Posted on 03/02/2023
, work completed 31/01/2023
Recommended
cost effective and efficient
Steve provided a clear and comprehensive quotation, having first provided some good advice. Brad and his team arrived on time, did an excellent job fitting a new boiler in very cold conditions. One small problem was quickly rectified and the system is working well. The team was very personable throughout. No hesitation in recommending Drayton Boilers.
Customer in Berkshire
Posted on 30/12/2022
, work completed 16/12/2022
Recommended
Excellent as always.
Have used them since 2007 for boiler servicing. Always excellent service. This time fitted a new boiler.
Martin in Berkshire
Posted on 25/11/2022
, work completed 18/11/2022
Recommended
installation of new boiler
We have used Drayton Boiler Services for several years and have always found their work faultless . The cost is competative , extremely polite friendly, hard working engineers , very tidy workers and all completed on time .
Customer in Berkshire
Posted on 22/11/2022
, work completed 15/11/2022
Recommended
Got a good service
I called for my annual boiler service, was booked within a week. I was informed on the day that the prior job overran and the chap from Drayton Boiler Service ended up working well past 5pm to keep the appointment. Very thorough service had all the parts out and cleaned, I don’t recall my last firm doing this. It transpired that the boiler was not installed by the initial firm 100% correct with a pipe too narrow and hence the gas pressure was below optimal (not terminal). Nobody in 4 years has gone the distance to pick this up and it shows how thorough the service is. I feel very confident going into Christmas now. I will use them again as he also informed me due to gas changes that I will need a new valve retro fit and I would very much trust this firm to do it with their technical skills.
Customer in Berkshire
Posted on 08/11/2022
, work completed 04/11/2022
Recommended
New Radiator fitted
The work was carried out in a very professional manner and the fitting was perfect. The cost was very reasonable. The area was left clean and tidy at the end of fitting.
Customer in Berkshire
Posted on 27/10/2022
, work completed 26/10/2022
Recommended
Thorough, thoughtful, informative
We had a longstanding need to upgrade our central heating system. On first visit, Steve very quickly gave a detailed appraisal of what was needed and why certain changes were necessary. His quote was competitive but it was the clarity of explanation that won the work. When it came to the job the engineer threw himself into the practical challenges of updating our heritage pipework and came up with solutions which got him very dirty but spared us disruption of holes in walls. He also thoroughly examined our boiler and uncovered issues which should probably have been identified in the previous service. Very happy with their commitment to excellence.
Customer in Berkshire
Posted on 01/07/2022
, work completed 24/06/2022
Recommended
New Boiler & all Controls.
A very professionally managed company with great staff. Genuine nice honest people who know what they are doing and do it well.
Customer in Berkshire
Posted on 27/06/2022
, work completed 22/06/2022
Recommended
Professional, Knowledgeable, Reliable and Trustworthy
I trust Drayton with all my boiler and heating needs and wouldn't hesitate recommending them. They are all lovely to deal with from Gary in the office to the team of field engineers. Steve is unbelievably knowledgeable and has helped me successfully work through several historic problems with an old bungalow I moved into and removing a hopelessly unreliable and badly installed heat pump system in my rental flat. He quickly knows exactly what needs to be done, scopes and prices it up and his expert team of engineers always come on time to do the work with minimum inconvenience. As a single working mum with many plates to spin it's such a comfort to know I have Drayton to rely on to just get on with the job competently and in a totally trustworthy manner. I recommend them to all my friends.
Customer in Berkshire
Posted on 17/06/2022
, work completed 27/05/2022
Recommended
Polite and Efficient
I’ve been using Drayton Boiler services for years for various jobs and am very happy with them. They are efficient, friendly and really give a personal service. This was my annual boiler service visit this time and all as expected was done perfectly.
Sarah in Berkshire
Posted on 30/05/2022
, work completed 30/05/2022
Recommended
Friehdly, Helpful, Efficient
Drayton Boiler Services Ltd were recommended to me by a neighbour who has used Drayton for many years. I required two boilers to be replaced by a Combi boiler. I did not get quotes from other companies as I decided to go on recommendation. From the initial survey to quote and completion every thing went like clockwork. I had been anxious about having this work done and concerned about the disruption and mess that it would cause. I need not have worried. I have no reservation in recommending Drayton Boiler Services to anyone who requires similar work done. Friendly, Helpful, Efficient covers it all.
Customer in Berkshire
Posted on 09/05/2022
, work completed 15/04/2022
Recommended
Excellent and trust worthy company
I am having house improvements done which involved fitting a new boiler and moving it to a different location.This was a major task but was done with total professionalism from the planning stages to the finished project. Being recommended by a local plumbing company probably says it all but I would truly recommend Drayton's boiler services from the experience I have had.
Customer in Hampshire
Posted on 01/05/2022
, work completed 15/04/2022
Recommended
Excellent in every aspect!
My old boiler had broken and I had been without heating and hot water for almost 2 weeks. I needed a new boiler installed. I had been quoted by other companies and the cost for a new boiler install were astronomical! I called Drayton Boiler Services Ltd on the off chance before committing to the spend and Boy! Am I glad I did! Every aspect of my dealings with the company have been 100%! From initial quotations, being respectful of my budget and what I needed, giving me options.. I felt no pressure to commit nor was I made to feel 'stupid' during the initial inspections with questions raised. From initial visit to start of installation was 2 days and the job was completed in 3 days - plus they bested previous quotes by over £2k! Very happy! Everyone I dealt with were superb and friendly and the installers were absolute gems. They were professional, quiet, respectful and friendly. They kept us informed of progress and took time to answer any questions we had. These guys have guaranteed my continued custom - with annual servicing -and I have been telling everyone, who did my installation. Simply cannot recommend Drayton Boiler Services Ltd highly enough!
Customer in Berkshire
Posted on 11/04/2022
, work completed 25/03/2022
Recommended