Drayton Boiler Services Ltd

Very professional, fast and efficient team. They were so courteous, polite and very tidy. We are so happy with our new heating system. Thanks so much for providing such a great service!

We approached this company on the recommendation of the supplier of our previous boiler and we were immediately impressed by the promptness of the response, the clear expertise of the person assessing our needs in situ and teh overall sense of professionalism in the preparation of the quote and correspondence. The installation of the boiler and associated equipment was undertaken at the agreed time by cheerful and considerate staff who knew what they were doing and did a great job. The boss came to check the work was completed satisfactorily and to answer any questions we had. The price was very reasonable. In our turn, we now highly recommend this company.

Can highly recommend this team of expert boiler fitters. They replaced our ancient outdated system and overcame minor hitches with ease. Always on time, polite and courteous. Were considerate with my house pets making sure doors were kept closed. System now working perfectly

Great service, turned up on time, did a great job, very polite and considerate. Good to see some such neat and tidy plumbing, defiantly recommend.

We had a very old gas boiler that needed replacement, which we assumed would be a fairly straightforward job but which (unfortunately) turned out not to be so simple in practice. Several firms seemed unable (or reluctant) to undertake the work but Steve was able to find solutions to the technical issues and provided a detailed quotation. Rob, Aron and Ollie did a great job, cleaned up every day and we had hot water every night & morning over the four days required to do the work. The old boiler was replaced, the heating/hot water system re-plumbed (to a new design) and new controls, valves, filter, TRVs and pumps installed. The whole system was then power flushed before the boiler was tested and certified for it's 10 year guarantee. Rob was very good at explaining what was happening and how everything now worked. In summary, a very old system has been completely updated at a reasonable cost (as quoted). The guys turned up on time, worked hard, cleaned up after themselves and are a real asset to their company. I would highly recommend Draytons to anyone who needs a modern heating solution installed by heating professionals.

Communication on quote was spot on, then work scheduled and team arrived on time. Work was carried out efficiently and cleanly. Steve turned up on the day to double check works to be carried out and to reinforce to team what they were doing, despite having the work sheet. New boiler guarantee all done on line by Drayton. Very happy with the company, their employees and works carried out. So much so, have already booked them to do more work this month!

From first call to completed Job, I found Drayton to be friendly, helpful and efficient. Their quote was cheaper then British Gas and we got the boiler we wanted with the Hive control. Work booked in, confirmed nearer the date and completed in a timely manner. Highly recommend and will be using for servicing in future.

Draytons installed a new boiler and radiator thermostats for me as well as carrying out a power flush of the central heating system. All aspects of the service were excellent. Clear estimates with options that I could select from. Competitive prices. Installation was very smooth. The guys were careful and answered all the questions that I had. No surprises with the final invoice and they even registered the guarantee for me. Would strongly recommend Draytons.

Required new boiler, cylinder, pump, valves, controls, power flush, and all pipework, Discussed the whole job and all the work required was explained. The quote given was exact in every stage and very reasonable. The engineers, who are very knowledgeable, turned up on time, worked professionally, efficiently, safely and cleanly. Job went to plan, finished on time. No problems, strongly recommended and will ask for their services again. Thank you.

Following a problem with the boiler I called Drayton for advice and hopeful repair. Unfortunately, the old boiler could not be repaired and a new boiler had to be installed. Good advice from Drayton from start to finish on problems with old boiler to suggestions on new. A competitive price was agreed and work was carried out efficiently and cleanly. After a problem with the airlock was rectified quickly by them, our new boiler is now working well. Wouldn’t hesitate to recommend Drayton and will use them for servicing in the future.

Our boiler suddenly started leaking and needed to be replaced. Based on a neighbour’s recommendation we contacted Steve who came the following day to take a look. The quote for replacement was received the same day and we were booked in the day after that. Rob and Aaron then did a great job removing the old boiler and commissioning the new one. Everything was left neat and tidy! Highly recommend and will be using again in the future!

Steve provided a clear and comprehensive quotation, having first provided some good advice. Brad and his team arrived on time, did an excellent job fitting a new boiler in very cold conditions. One small problem was quickly rectified and the system is working well. The team was very personable throughout. No hesitation in recommending Drayton Boilers.

Have used them since 2007 for boiler servicing. Always excellent service. This time fitted a new boiler.

We have used Drayton Boiler Services for several years and have always found their work faultless . The cost is competative , extremely polite friendly, hard working engineers , very tidy workers and all completed on time .

I called for my annual boiler service, was booked within a week. I was informed on the day that the prior job overran and the chap from Drayton Boiler Service ended up working well past 5pm to keep the appointment. Very thorough service had all the parts out and cleaned, I don’t recall my last firm doing this. It transpired that the boiler was not installed by the initial firm 100% correct with a pipe too narrow and hence the gas pressure was below optimal (not terminal). Nobody in 4 years has gone the distance to pick this up and it shows how thorough the service is. I feel very confident going into Christmas now. I will use them again as he also informed me due to gas changes that I will need a new valve retro fit and I would very much trust this firm to do it with their technical skills.

The work was carried out in a very professional manner and the fitting was perfect. The cost was very reasonable. The area was left clean and tidy at the end of fitting.

We had a longstanding need to upgrade our central heating system. On first visit, Steve very quickly gave a detailed appraisal of what was needed and why certain changes were necessary. His quote was competitive but it was the clarity of explanation that won the work. When it came to the job the engineer threw himself into the practical challenges of updating our heritage pipework and came up with solutions which got him very dirty but spared us disruption of holes in walls. He also thoroughly examined our boiler and uncovered issues which should probably have been identified in the previous service. Very happy with their commitment to excellence.

A very professionally managed company with great staff. Genuine nice honest people who know what they are doing and do it well.

I trust Drayton with all my boiler and heating needs and wouldn't hesitate recommending them. They are all lovely to deal with from Gary in the office to the team of field engineers. Steve is unbelievably knowledgeable and has helped me successfully work through several historic problems with an old bungalow I moved into and removing a hopelessly unreliable and badly installed heat pump system in my rental flat. He quickly knows exactly what needs to be done, scopes and prices it up and his expert team of engineers always come on time to do the work with minimum inconvenience. As a single working mum with many plates to spin it's such a comfort to know I have Drayton to rely on to just get on with the job competently and in a totally trustworthy manner. I recommend them to all my friends.

I’ve been using Drayton Boiler services for years for various jobs and am very happy with them. They are efficient, friendly and really give a personal service. This was my annual boiler service visit this time and all as expected was done perfectly.

Drayton Boiler Services Ltd were recommended to me by a neighbour who has used Drayton for many years. I required two boilers to be replaced by a Combi boiler. I did not get quotes from other companies as I decided to go on recommendation. From the initial survey to quote and completion every thing went like clockwork. I had been anxious about having this work done and concerned about the disruption and mess that it would cause. I need not have worried. I have no reservation in recommending Drayton Boiler Services to anyone who requires similar work done. Friendly, Helpful, Efficient covers it all.

I am having house improvements done which involved fitting a new boiler and moving it to a different location.This was a major task but was done with total professionalism from the planning stages to the finished project. Being recommended by a local plumbing company probably says it all but I would truly recommend Drayton's boiler services from the experience I have had.

My old boiler had broken and I had been without heating and hot water for almost 2 weeks. I needed a new boiler installed. I had been quoted by other companies and the cost for a new boiler install were astronomical! I called Drayton Boiler Services Ltd on the off chance before committing to the spend and Boy! Am I glad I did! Every aspect of my dealings with the company have been 100%! From initial quotations, being respectful of my budget and what I needed, giving me options.. I felt no pressure to commit nor was I made to feel 'stupid' during the initial inspections with questions raised. From initial visit to start of installation was 2 days and the job was completed in 3 days - plus they bested previous quotes by over £2k! Very happy! Everyone I dealt with were superb and friendly and the installers were absolute gems. They were professional, quiet, respectful and friendly. They kept us informed of progress and took time to answer any questions we had. These guys have guaranteed my continued custom - with annual servicing -and I have been telling everyone, who did my installation. Simply cannot recommend Drayton Boiler Services Ltd highly enough!

I have had efficient, professional service from Drayton Boiler Services for over 14 years. This has included two boiler installations, one very recently, and 14 annual services. All aspects of their work is always carried out professionally by friendly, competent technicians. Recently, when I had a Vaillant Boiler fitted, the quote was competitive and detailed, the engineers arrived as planned, the work was carried out efficiently and in the time scale as quoted. Everything was kept clean and tidy with dust sheets laid down. After the work was completed and checks made, the old system was cleared away and every where was left clean and tidy.

Drayton have installed a new boiler not only at this property, but also my parents and my partners, they also take care of the servicing on all three. The engineers always arrive on time, they are always friendly and polite, and always leave everything clean and tidy when they have finished. Services are very reasonable and new boiler installs cheaper than expected. I wouldn't hesitate to recommend.

A first class service from start to finish. What started as a casual enquiry at the office turned rapidly into a site survey and subsequent boiler replacement. All aspects of the work was carried out professionally by friendly technicians over the scheduled two day period and included replacement of pump and valves as necessary together with a full system flush and final commissioning. The call the day before to confirm the appointment was a reassuring touch. Drayton are highly recommended in all respects and we plan to use them for future plumbing and heating associated activities.

After contacting many gas/boiler service companies I felt I had to leave a review. The Drayton company were great from the friendly service from the receptionist/office, the quickness in being able to come to my house and provide a quote. Steve was friendly and explained the issues very easily to me. Not only that the quote came back the same day allowing for the work to be carried out in the quickest time possible. With a boiler breakdown/new installation needed this is paramount. I had contacted 6 other companies that either did not call back, or did call back then did not contact me back again when they realised it was an installation job and not just a standard service. Really good to know there is a company that do things properly

During a routine service visit in February 2022 by Drayton, a local firm, my 10 year old boiler was identified as having serious faults and uneconomic to repair. Drayton managed to source a new Worcester Bosch boiler quite quickly, at a difficult time. The installation and commissioning was done in 2 working days, including flue modification. The work was carried out efficiently so I was only without hot water for one night. Drayton arranged for the old boiler and all other material to be removed on the second day. A very efficient job, so I am a happy customer.

The guys from Drayton fitted a new boiler for us and, as part of the job, had to flush a small part of the system that didn't get much heat and had been problematic for years. Doug the engineer was very thorough and cleaned all the pipes out with his power flush machine so they were nice and free, in fact he kept at this until he was satisfied that they were as clear as possible. The old boiler was removed and new boiler and flue were fitted very neatly and with no mess, they tidied up as they went. Their work ethic is excellent, the team are polite and understand their trade completely and do exactly what they say they'll do. I would have no hesitation in recommending them to anyone. The whole job was done in a first class, quality manner.

It is the second boiler installed by Drayton. It was completed on time with friendly workers. They don't leaves any mess and do the job first class. Thank you.

Following a regular boiler annual maintenance visit in December the engineer, Cameron recommended that I have the heat exchanger thoroughly cleaned and a replacement burner gasket and electrodes fitted. I had the work carried out on 31January. Cameron was very competent and diligent but also quite happy to explain what he was doing and why. The total job, including fitting a new thermostatic radiator valve was satisfactorily and professionally completed within 2 hours with the minimum of fuss and inconvenience. I have used Drayton for all my heating and plumbing work since 2010 and would thoroughly recommend them.

Drayton Boiler Services fitted a Vaillant boiler in the same place as my 12 years old Potterton. All aspects of their work, including the preliminary survey, were performed thoroughly, efficiently and professionally. The work, which included power flushing the entire central heating system, was completed within the two scheduled days. This was despite a fault with the “smart” gas meter which delayed the final commissioning. A new meter was quickly fitted (by EON) and Martyn (DBS) worked into the evening so that the new boiler could be used on the second day. A new programmable thermostat was also fitted to replace my old one. The disposal of the old boiler system was promptly arranged by DBS as was all the paperwork associated with the boiler guarantee and the buildings regulations. I have no hesitation in recommending Drayton Boiler Services.

Steve visited our house to assess precisely and explain what was needed to replace our creaking boiler. It also had to go into an area where a new and smaller utility room cupboard would be installed afterwards. New piping would be needed and be kept back far enough to be boxed in. Steve recommended that the new filling loop would be plumbed into the airing cupboard for ease of access but would be an automatic filling loop anyway. The exhaust pipe that went outside of the house through a brick wall had to be replaced and moved to a different location on the roof. The existing wall hole was expertly bricked up with bricks supplied by Steve. Martin arrived with Steve to start the work. We were supplied with two heaters. This initial meeting proved to me that Drayton was a professional outfit. Further such meetings took place. Martin was outstanding and a credit to Drayton. His work ethic was exceptional and his professional skills were first class. Ollie the apprentice helped Martin complete the installation on day three. The professionalism was rubbing off on him too. No other people were involved in the installation. Our Vaillant boiler is up and running. Well done Drayton Boiler Services.

Starting from getting the quotation, Andy has demonstrated his professional knowledge in the field. He gave us practical suggestions and addressed all our concerns. The quotation was very clear, with every single item of work included. We could easily refer to what needs to be done and how it would be done. On the day of the work, James and Terry were very pleasant and helpful. Their work was clean and they aimed at not only getting the job done, but giving us the best of the job. They revised how to fit the condense pipe in the loft which saved us some money in the future. The whole team did a great job.

Was recommended Drayton by a Vaillant employee. Drayton have done a brilliant job, they reinstalled a boiler for me and were very clear what needed to be done before taking the job. They bought in experts in electrics and plastering rather than having boiler engineer attempt it all. They were on time and budget and kept me updated on progress. The boiler engineer who did most of the installation was really professional and tidy. I'm really happy with the outcome of this reinstallation, wish I'd used Drayton in the first place! I recommend them and I will go back here for servicing.

We had a new boiler, water tank, radiators, hive system and a combi mate fitted. Our engineers were Doug and Aaron who were both very friendly and polite and carried out their work with great professionalism and regard. Everything was kept clean and tidy throughout with dust sheets being laid down. The work was done within the agreed budget and schedule. Andy came and did our quote. He then made sure everything was going as it should once the work was started and came back to check that we were happy when everything was finished. All the workings of the equipment were explained to us with an assurance that we could call the office if we had any questions after they had left. Drayton Boiler Services are a thoroughly professional company and I would highly recommend them.

I very rarely leave reviews but the service I received from Drayton was exceptional. From Steve turning up at the promised time to do our quote to Martin the engineer with his brilliant professionalism I can't praise them enough. Nothing was a drama and any issues were dealt with quickly and efficiently. Our old boiler was removed and the new one situated in a different place. New pipework, radiator, all remedial and electric work taken care of and not so much as a mark on the carpet or walls. Dust sheets everywhere!! The job was completed in the time frame promised and we were given full run down of how to use our new boiler before Martin left. I would recommend Drayton Boiler Services to anyone and would like to thank Steve, Martin and Gary for doing such a great job with the minimum of fuss. Must add that the work was very competitively priced and came with excellent warranties.

I would definitely recommend Drayton Boiler Services, they came to replace my boiler with a new Combi boiler. The engineer, Douglas, arrived exactly as planned and was efficient and friendly. The work was carried out in the time scale as quoted and all tests & checks were made to ensure functionality and safety. He cleared all the old system away and tidied up after his work. A few days later I didn't understand the new programmer - so I called the Drayton office and they came out the same day and reset the timings for me. I would recommend them highly to anyone who needs a professional job and great customer service. Many thanks.

I would definitely recommend Drayton Boiler Services, they came to replace our old boiler with a new Combi boiler. The engineers arrived exactly as planned and were efficient and friendly. The work was carried out thoroughly and all tests & checks were made to ensure functionality and safety. They cleared all the old system away and tidied up after their work. I would recommend them highly to anyone who needs a professional job

Although the booked date was many weeks ahead this was not their fault but due to current workloads. When I phoned to confirm that it had not been forgotten a few days before they immediately phoned back and verified the appointment. The engineer arrived exactly as planned and was efficient and friendly. The work done was thorough and all checks were made to ensure functionality and safety. When I had a subsequent query about something it was immediately responded to. I would recommend them highly to anyone who needs a professional job done at a fair price.

Brand new boiler installed. Work completed to a very high standard, and within the time stated. The cost was also very fair and they stuck to the original quote. Based on my own experience, I would definitely recommend Drayton Boiler Services.