Boiler Service - Prompt & Thorough
Callum came to do an annual boiler service. He text to advise of ETA for the job and was punctual, polite and friendly. He did a thorough job, kept us informed throughout and when he found a potential problem, he rang up our boiler manufacturer to check info before advising on any potential work needed. He advised that we need to ring Worcester back to potentially get a new plate fitted and suggested it would be more cost effective to do it this way, rather than them doing this for us. My impression was that they pride themselves on doing a good job, keeping customers happy and providing the best advice for the customer, not just quoting for work when another option may be available. Overall I am happy with the service provided and will be using DT Heating for our next annual boiler service. Thanks :)
Customer in Merseyside
Posted on 15/02/2023
, work completed 13/02/2023
Recommended
Excellent work
Callum was very polite excellent work , clean and tidy. Did a thorough job didn't rush. Really pleased . Turned up on time and let me know 30 minutes before arriving. Highly recommend.
Customer in Greater Manchester
Posted on 06/03/2023
, work completed 06/03/2023
Recommended
Heating repair
Duncan did a great job in correcting a previously poor installment of my central heating. Great communication throughout. Took his time and I'm more than happy with the results. Would definitely recommend this company . All the reviews I'd looked at on here were spot on.
Customer in Greater Manchester
Posted on 16/03/2023
, work completed 14/03/2023
Recommended
Always glad to use them
I've used DT Heating a few times over the last, say, five years. Great service. Gives good advise that I trust.
David in Greater London
Posted on 24/03/2023
, work completed 23/03/2023
Recommended
Excellent service
Duncan and Callum fitted a new boiler for us. They were polite, professional and prompt, letting us know exactly what time they would arrive and exactly what was involved. They did a brilliant job with no mess at all and reasonably priced. Would not hesitate to recommend
Customer in Merseyside
Posted on 21/04/2023
, work completed 20/04/2023
Recommended
Boiler service
Used DT Heating now for the last few years for our annual boiler service and they have always been professional, whether Duncan or Callum conduct the job. Would always used them and would recommend.
Customer in Merseyside
Posted on 29/04/2023
, work completed 17/04/2023
Recommended
Highly Professional
Duncan and Callum Replaced my boiler. The quotation is highly competitive and the service excellent. I am having my kitchen redone and part of the work involved fitting the boiler to enable it to be incorporated into the new cabinets. They arrive promptly on the first (and second) day and the work was completed within the pre advised timescale. I had a visit today from a friend who is a retired engineer and he was so impressed that he took D T's details so he could have them deal with a similar installation at his house.
Customer in Merseyside
Posted on 02/06/2023
, work completed 10/05/2023
Recommended
Couldn't be happier with the service
Callum came to service my boiler yesterday that he and Duncan at DT Heating installed last year. All the work has been carried out efficiently and with courtesy and a pleasant manner. Duncan is very helpful and responds to all my questions and queries. He made a follow-up visit after the installation and everything worked perfectly.
Customer in Merseyside
Posted on 03/06/2023
, work completed 02/06/2023
Recommended
Always reliable
Duncan and Callum from D T Heating always reliable, professional and friendly, would definitely recommend.
Customer in Merseyside
Posted on 03/07/2023
, work completed 03/07/2023
Recommended
Hassle free and efficient
I have used D T Heating twice this year, once for a boiler repair at home and more recently for a couple of landlords gas safety checks with boiler service and repairs. On both occasions I was absolutely delighted with their service. The home repair turned out to be quite a complicated matter but Callum was able to sort it out with great efficiency and kept me completely informed of all the necessary actions to complete the job. His work was clean, neat and tidy and the price was for all parts and labour was very agreeable. As a landlord I needed a repair on a tenants boiler and at the same time I had two gas safety checks due. All I needed was one phone call to D T Heating where I spoke to Duncan who immediately took all the hassle away from me. He took all the details from me and then contacted the tenants directly to arrange access / follow up visits etc. This saved me a lot of time and effort and I would certainly recommend any landlords to use them for this service. Duncan was extremely easy to communicate with and his charges were more than competitive. I will certainly be calling D T Heating as my first choice the next time I need any of their services.
Customer in Merseyside
Posted on 01/08/2023
, work completed 27/07/2023
Recommended
Excellent advice and service.
Excellent service from quote to completion for work carried out on our new replacement boiler. They kept us informed of their arrival time and when here, did the work with care and consideration. I would have no hesitation in recommending DT heating Ltd for any work that needs to be done.
Customer in Greater Manchester
Posted on 10/08/2023
, work completed 03/08/2023
Recommended
Great!
Have used these guys for a number of years now, always happy to recommend and refer to others for being reliable, friendly and efficient. Always happy with the job they do- thank you!
Customer in Warrington
Posted on 10/08/2023
, work completed 10/08/2023
Recommended
Very Professional
This was my first time using D T Heating. I was contacted very soon after I had sent my initial text, and had an appointment booked for a couple of days later. Although all arrangements were by text, I felt my request was being dealt with efficiently and in a friendly business-like manner. I received a text on the morning of the appointment from Callum telling me he’d be arriving within 30 minutes, and on a dark, rainy Monday morning there he was! Callum quickly familiarized himself with the antiquated plumbing at my fathers old terraced house, and efficiently fixed the problem. I would be happy to use DT Heating again. It’s very reassuring these days to find a company that appreciates your time and your business, sadly this is becoming more difficult. Thank you Duncan and Callum.
Customer in Merseyside
Posted on 15/08/2023
, work completed 14/08/2023
Recommended
Very happy with all work etc
Very happy with the work done, punctuality, contact and Callum’s help, information and advice. I would happily recommend him.
Pamela in Merseyside
Posted on 23/08/2023
, work completed 17/08/2023
Recommended
toilet cistern problem
this is the second time I have used this company and I can thoroughly recommend them to anyone the work carried out by Callum on both occasions was great, He is very professional and makes sure everything is clean and tidy when the job is finished.
Customer in Warrington
Posted on 12/09/2023
, work completed 12/09/2023
Recommended
Boiler service
Very impressed with Duncan and his team. Got an appointment to suit us, communication was excellent. Callum kept in contact to arrange time to arrive for the job. He did a great job servicing our boilers left everything as he found it. Would highly recommend this professional team of plumbers/boiler engineers. Will definitely use their service again. Very happy customer.
Customer in Warrington
Posted on 13/10/2023
, work completed 12/10/2023
Recommended
Reliable work
Great service as usual. Highly professional and trusted. Duncan and Callum installed a new central heating system when we were renovating our house. They have serviced the boiler every year since then. Would highly recommend.
Customer in Merseyside
Posted on 18/10/2023
, work completed 17/10/2023
Recommended
Thorough and polite.
Excellent service from DT Heating. Been having boiler problems another plumber had failed to diagnose. Communication to let me know they were on route. Polite and friendly manner whilst here. Very professional and thorough diagnosis of the problem. He even brought a dust sheet to keep the mess to a minimum. Things like that really do go a long way to leaving a good impression. Quote given and repair booked whilst on site. Would highly recommend.
Customer in Merseyside
Posted on 22/10/2023
, work completed 20/10/2023
Recommended
Excellent Service
I have been using this company for a few years now for my annual boiler service and additionally this year the supply and fit of a new thermostat. A quick message is all it takes to arrange the job, and the response is always prompt. The prices are reasonable and fair. Callum came to do the service and as always text to confirm his expected time of arrival. He arrived on time and carried out the work leaving no mess. He took the time to explain how the new thermostat worked, and advised what work/checks had been made to the boiler. He is always polite and friendly. I will continue to use this company as I find them both reliable and professional, and would highly recommend them.
Customer in Merseyside
Posted on 24/10/2023
, work completed 24/10/2023
Recommended
Boiler Service
Good friendly service. Duncan has done several jobs for us and we have discussed future projects too. I would recommend DT Heating, very professional and tidy.
Customer in Merseyside
Posted on 31/10/2023
, work completed 31/10/2023
Recommended
Boiler service
Callum turned up on time after confirming by e mail when that would be. His work was very professional and he highlighted a problem that needed some parts ordering. He sourced the parts there and then so that the job could be completed before he left. His work was clean and tidy. Very pleased with Callum and DT Heating Ltd, would certainly use again.
Customer in Merseyside
Posted on 03/11/2023
, work completed 02/11/2023
Recommended
Boiler Work
I contacted DT Hughes and they called to arrange an appointment. The following week Callum turned up. He sent me a message stating he would be about 30mins. Callum came in that time and sorted out my boiler which had a leak. He was polite, tidy and the job was done professionally. After being ripped off by another company I would definitely recommend DT Hughes to people.
Customer in Merseyside
Posted on 23/11/2023
(Reviewer did not use service)
Recommended
Excellent
My boiler was installed by the company and I have made sure it is serviced every year. The service was completed efficiently and my house was left neat and tidy. I was assured if there were any problems to let them know. I would recommend the company to anyone
Customer in Merseyside
Posted on 28/11/2023
, work completed 20/11/2023
Recommended
Excellent work and fast response
Heating went off so I phoned DT Heating as I’ve had excellent service previously. Duncan got straight back to me and arranged to visit the next day and soon had the issue sorted. I would definitely use this company again.
Customer in Merseyside
Posted on 09/01/2024
, work completed 09/01/2024
Recommended
Excellent Work
DT has done my boiler service twice now. Easy to book in with them, Callum (who came both times) was friendly & polite. He explained everything he was doing, and when he found a couple of parts that were on their way out, explained exactly what they were, and was reassuring the entire time. Efficient, cleaned up after himself, Very impressed with him. Duncan, owner of DT, squeezed me in just before Xmas for a sudden faucet replacement in kitchen. Such a nice man, did an absolutely superb job, went above & beyond. I thoroughly trust DT to help with all our heating & plumbing needs. Honest, hard working, good, fair prices, a real find.
Customer in Merseyside
Posted on 09/01/2024
, work completed 09/01/2024
Recommended