DW Plumbing & Heating Services

I will keep this as fair as possible but Unfortunately I’m gutted to say we’re highly disappointed overall. We have been left with a functional bathroom that looks aesthetically pleasing. The company were relatively professional and clean and did a large proportion of the work whilst we were on holiday with reasonable communication. We have had numerous problems which I think are generally unacceptable. We’ve never had an apology for any inconvenience or issues caused which is strange in my opinion. But Danny, to his credit, has returned it must be over 10 times to resolve various issues I’ll briefly mention below. We paid a significant sum for our bathroom and from what should have been an October finish took 5 months to fully rectify issues. - Dinted ceiling x2, scratched bath, scratched shower, leaking shower, scratched toilet seat, poor silicone finish in numerous areas with some areas completely absent. Tiling/Grout - This isn’t necessarily the direct fault of this company however you pay them for the job and they sub contract people in. So they are responsible for the whole job in its entirety and should it’s done to the correct standard. But There are without doubt issues here. The grout in our bathroom rubs out like dust. It won’t take any sort of cleaning without running away down the drain. Have asked advice recently on how to clean without destroying the grout and the response was “don’t know”. Unfortunately can’t recommend

Just Want to thank Dan and his team at DW plumbing and heating services Fully fitted bathroom installed from scratch. Their works was completed to a fantastic standard of high quality. Their customer service was first class, always putting the customer first. Would definitely recommend these guys brilliant 👏

Most professional job from start to finish. Very satisfied and would highly recommend danny and his company. A job well done!

Thank You Dan, Great work very courteous, left bathroom spotless every night . We would thoroughly recommend. Very pleased with end result. Top Marks. ⭐️

We recently had a fantastic experience with Dan. We had a new shower fitted, which took under 90 mins, even with having to replace new parts. Very professional and we are very happy with the result.

I was given Dan's number by a builder who refurbished my house. My kitchen tap had sprung a leak, Dan said he might be able to fit me in next day. He asked me to send him pictures on WhatsApp and I sent him from a video. From the video he was able to guide me through a way to fix it. Very professional and very happy with him!

Dan was extremely courteous and friendly. Communication was excellent and he turned up on time and replied to texts and calls more or less immediately. He had a positive attitude and presented solutions making me feel confident in his ability to do a good job. He worked quickly and efficiently and was clean and tidy and did an excellent job. I can’t recommend dan highly enough,

Extremely impressed from start to finish. Not only did Dan bring my vision to life, but with his help it turned out better than I expected. On time and on budget! Dan was great with communication throughout and kept us updated regularly. I would highly recommend him to anyone looking to remodel their bathroom and will be using him again in the future.

Had a great experience with Dan. Good communication from the start and throughout. Work was carried out on schedule. Had some issues with parts not being quite right, Dan worked hard to help resolve the issues and adjusted the schedule to get things done ASAP. A good standard of work was carried out and Dan was always happy to answer questions and queries or discuss design decisions we were making. Would definitely recommend for anyone fitting a new bathroom.

From the moment I contacted DW Plumbing for a quote Dan was very reliable and professional. He went to my rental property and surveyed the property and gave me a quote for a new flue. I booked him in and he turned up on time and did a great job. He provided a competitive quote and he was professional and polite through the whole process. I would highly recommend