Endorsed by Which?

Dynamic Heating Services Ltd

4.9

276 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

DHS is one of the largest central heating installation businesses operating in Bristol. Our business has been built around an enviable reputation for quality, service and excellent value for money.
As Which Trusted Traders our DBS-checked, Gas Safe registered engineers have been keeping homes across Bristol, Bath and the surrounding areas warm for over 40 years. They carry photo ID, wear uniforms and drive recognisable vehicles branded with the DHS logo.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
    • Power flushing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas emergencies
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Electric Showers
    • Bathroom Installation
    • Bath re-enamelling and surfacing
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • More Services

    • underfloor heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
276 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Above & beyond
Customer Service
Quality
Value
My boiler stopped working, no heating or hot water on Christmas Eve. I phoned after lunch on the off chance someone would still be working. Darren was fantastic & was able to talk me through what to do over the phone to get everything working again. Great service, so kind & helpful. Thank you!
Customer in South Gloucestershire Posted on 24/12/2025 , work completed 24/12/2025
Fast, efficient and friendly
Customer Service
Quality
Value
We have used DHS for some years now. They installed our current boiler and have serviced it annually since. Making an appointment is always easy. Emails and phone calls are professionally handled and always courteous and friendly. Very flexible around appointments and accommodating if a change is needed. Work carried out with skill and efficiency every time. Very approachable staff who are happy to offer advice/answer questions.
Customer in Bristol City Posted on 19/12/2025 , work completed 18/12/2025
Excellent Service
Customer Service
Quality
Value
Easy and accommodating to book a service appointment. Prompt and friendly on the day. Second time used and would continue to use.
Customer in North Somerset Posted on 13/12/2025 , work completed 10/12/2025
The trader replied (on 15/12/2025)
Thank you so much for your kind review! We’re really glad to hear you found the booking process easy and our team prompt and friendly on the day. It means a lot that you’ve chosen to use our service again, and we truly appreciate your continued support. We look forward to helping you again in the future!
Excellent Service As Usual
Turned up on time, was thorough in teh work required checking out the loft exhaust/air intake pipes, testing the gas pressure at the meter. Issues with a parts failure that required Bosch Engineer to be arranged and left within the hour.
Customer in North Somerset Posted on 09/12/2025 (Reviewer did not use service)
The trader replied (on 11/12/2025)
Thank you for your feedback! We’re glad to hear that our team arrived on time and carried out a thorough inspection of your loft exhaust and air intake pipes, as well as the gas pressure testing. We appreciate your understanding regarding the parts issue and are pleased we could arrange a Bosch engineer promptly to resolve it. Your satisfaction is very important to us!
First rate Heating company
Customer Service
Quality
Value
I have been using this company for 15 years. They are a longstanding local business. They have regularly serviced and occasionally repaired or upgrade our gas heating system. They arrive on time, head office communicates well if they have had to change appointment. I have had helpful verbal advice from the engineers in the office when needed that has helped me resolve problems. The engineers are universally polite, knowledgeable and efficient. Each year I have an interesting discussion with the engineer not only about our system but also the up to date developments in alternative green and efficient ways of heating houses. I have a scientific background and the engineers know their stuff! When our boiler has broken down they respond quickly. I have never been overcharged. I am not easy to please.
Customer in Bristol City Posted on 31/10/2025 , work completed 22/10/2025
The trader replied (on 03/11/2025)
Thank you so much for your incredibly detailed and thoughtful review! We are truly honored to have had the opportunity to serve you for the past 15 years. It’s wonderful to hear that our team has consistently provided timely, knowledgeable, and helpful service, and that our engineers’ advice has been valuable to you. We especially appreciate your recognition of our discussions on new developments in green and efficient heating—it’s always great to engage with someone who shares our interest in the latest technologies. Your trust and loyalty mean the world to us, and we look forward to continuing to support your heating needs for many years to come.
Landlord gas safety check and boiler service
Customer Service
Quality
Value
Very good service. From the initial helpful phone call to arrange appointments to being kept informed the whole time about what was happening and when, the customer service level was very high. When there was a slight issue my end re access this was resolved efficiently and without fuss. Very good value too when the boiler service option is taken alongside the landlord safety check. I have already recommended DHS to others and will continue to do so.
Customer in Bristol City Posted on 21/10/2025 , work completed 09/10/2025
The trader replied (on 22/10/2025)
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you were happy with our service and communication throughout. It’s great to know that everything was handled smoothly and that you found our combined boiler service and landlord safety check good value. We truly appreciate your recommendations — they mean a lot to our team. We look forward to helping you again in the future!
Friendly, reliable service over many years.
Customer Service
Quality
Value
Have used this local company for two decades or thereabouts, for services ranging from the installation of our CH boiler and annual servicing, to a variety of smaller domestic repairs. Engineers and plumbers who have attended have been unfailingly prompt, courteous and efficient. Charges are fair and reasonable by the standards of the industry. I can recommend them with confidence.
Customer in Bristol City Posted on 15/10/2025 , work completed 13/10/2025
The trader replied (on 16/10/2025)
Thank you so much for your loyal support and for taking the time to share such a thoughtful review. We truly appreciate your trust over the years and are delighted to know that our team has consistently met your expectations. It’s always a pleasure to serve you, and we look forward to continuing to provide reliable, friendly, and professional service for many years to come.
Prompt and effective service
Customer Service
Quality
Value
DHS installed our new boiler and we've been happily using them for servicing since. They last came out at very short notice when we stopped getting hot water and promptly identified the fault (a failed heating valve) and replaced it.
Customer in Bristol City Posted on 14/10/2025 , work completed 07/10/2025
The trader replied (on 16/10/2025)
Thank you so much for your kind review! We’re really glad to hear that you’re happy with your new boiler and the ongoing servicing. It’s great that our team could get your hot water back up and running quickly — we know how important that is! We appreciate you choosing DHS and look forward to helping again whenever you need us.
Boiler Service
Customer Service
Quality
Value
This is the fourth time we have had DHS to service our boiler, we always get a great service from Ian, he is polite and tidy and always has a smile on is face. Would highly recommend this company.
Customer in Bristol City Posted on 07/10/2025 , work completed 03/10/2025
The trader replied (on 08/10/2025)
Thank you so much for your kind words and for being a loyal customer! We’re delighted to hear that Ian has consistently provided great service and made each visit a positive experience. Your recommendation means a lot to us — we truly appreciate your continued trust in DHS!
Great job of annual servicing of gas appliances
Customer Service
Quality
Value
As in previous years, DHS did a throughly professional job. The gas engineer came within the scheduled time period and serviced our Worcester Bosch boiler as well as the gas burner in the living room. He spent quite a bit of time in completing the job. I also liked the after sales service DHS provided in answering questions I had. I do hope to continue using their services in the future.
Customer in South Gloucestershire Posted on 07/10/2025 , work completed 23/09/2025
The trader replied (on 08/10/2025)
Thank you so much for your kind words and continued trust in DHS! We're delighted to hear that you were pleased with our engineer’s professionalism and the thorough service of your Worcester Bosch boiler and gas burner. It’s great to know our after-sales support was helpful too. We truly value your loyalty and look forward to serving you again in the future.
Boiler Service
Customer Service
Quality
Value
I have a boiler service done every year by DHS. Always a pleasure to deal with and the service guy is very personable, thorough and helpful. No complaints here at all.
Customer in Bristol City Posted on 23/09/2025 , work completed 19/09/2025
The trader replied (on 26/09/2025)
Thank you so much for your kind words and for trusting us with your boiler service each year! We’re delighted to hear that our engineer provides you with such a positive experience and thorough service. We truly appreciate your loyalty and look forward to continuing to keep everything running smoothly for you.
Excellent Service
Customer Service
Quality
Value
I have used DHS for a number of years for both rentals and for my own property, and I would highly recommend. I have used them for new boilers, servicing and gas safety certificates. Always reliable, friendly and reasonably priced.
Customer in Bristol City Posted on 15/09/2025 , work completed 05/09/2025
The trader replied (on 16/09/2025)
Thank you so much for your kind words and for being a loyal customer over the years. We’re delighted to hear that you’ve been happy with our services, whether it’s for your own property or rentals. Reliability, friendliness, and fair pricing are exactly what we aim for, so it’s great to know we’re getting it right. We really appreciate your recommendation and look forward to helping you again in the future!
DHS removed an old radiator in the kitchen/diner, prior to decorating, and came back after decorating to fit a new one.
Customer Service
Quality
Value
The 2 engineers turned up on time, were cheerful, polite, respectful, and professional. They did the job well, tested the central heating system, and cleared up after themselves. The cost was reasonable.
Customer in Bristol City Posted on 03/09/2025 , work completed 02/09/2025
The trader replied (on 10/09/2025)
Thank you so much for your kind feedback! We’re really pleased to hear that our engineers arrived on time, carried out the work to a high standard, and left everything tidy. We’ll be sure to pass your comments on to the team. It’s great to know you were happy with both the service and the cost – we look forward to helping you again in the future.
Gas Boiler Annual Service
Customer Service
Quality
Value
DHS installed my boiler in 2018 and have serviced it annually ever since. Their engineers seem very thorough, competent and considerate, and I have always been very happy with their work. When you phone them, the phone is answered promptly by a real person, who is also friendly and helpful!
Customer in Bristol City Posted on 26/08/2025 , work completed 15/08/2025
The trader replied (on 28/08/2025)
Thank you so much for your kind words and for trusting us with your boiler since 2018. We’re delighted to hear that you’ve been happy with both our engineers’ work and our customer service team. Providing a thorough, reliable, and friendly service is exactly what we strive for, so your feedback means a lot. We look forward to continuing to look after your boiler for many years to come!
Efficient and friendly service
I have used DHS to install my boiler in March 2021 and they have serviced it every year since then. They run a very efficient service, easy to contact and the staff are very helpful and friendly. I like using a local firm and will use DHS for as long as I have a gas boiler to be serviced.
Customer in Bristol City Posted on 22/08/2025 (Reviewer did not use service)
The trader replied (on 01/09/2025)
Thank you so much for your kind words and for being such a loyal customer since 2021. We’re delighted to hear that you’ve been happy with our installation and servicing over the years. Our team takes great pride in being efficient, approachable, and reliable, and it means a lot to know that this has come across in your experience. We truly appreciate your support for a local business and look forward to looking after your boiler for many years to come.
Boiler service - just one of the things DHS have done for us over the years
Customer Service
Quality
Value
This most recent visit was for the annual boiler service of our Worcester Bosch boiler. DHS also looks after the boiler for our elderly parents, and over the years, has solved plumbing issues and installed a gas stove (looks like a wood burner) for us. We would recommend them for all of the work they have done for us. Everyone we have dealt with - from Marie and Lin in the office, to the engineers we see - is very friendly and professional. We think DHS has got the customer service just right, and we would not dream of asking anyone else for assistance with gas and plumbing work.
Customer in Bristol City Posted on 21/08/2025 , work completed 19/08/2025
The trader replied (on 26/08/2025)
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that you’ve trusted us with your boiler servicing, plumbing needs, and installations over the years – and that your parents are also well looked after. It means a lot to know that our office team and engineers have made such a positive impression. We’ll be sure to share your kind words with Marie, Lin, and the rest of the team. Your recommendation is the highest compliment, and we truly appreciate your continued trust in DHS.
Good work
Customer Service
Quality
Value
The annual boiler service was carried out efficiently and the paperwork arrived promptly the next day. A courtesy call was made when the engineer was running late which was very helpful. First class, friendly, professional service.
Customer in North Somerset Posted on 15/08/2025 , work completed 14/08/2025
The trader replied (on 19/08/2025)
Thank you so much for your kind feedback. We’re delighted to hear that you were happy with the efficiency of the service and our communication throughout. It’s great to know the engineer’s courtesy call and prompt paperwork made things easier for you. We truly appreciate your comments and look forward to assisting you again in the future.
Happy I switched from British Gas
Customer Service
Quality
Value
After our boiler died last year I contacted DHS on a friend's recommendation. They installed a new Vaillant boiler and have just done it's first annual service. Every part of the process has been smooth and comfortable. The installer and the service engineer were both prompt, polite, tidy, efficient and helpful, and the office communication has been excellent. The prices charged are very good value. Very happy with everything from this company and will recommend to everyone.
Customer in Bristol City Posted on 08/05/2025 , work completed 28/04/2025
The trader replied (on 12/05/2025)
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We’re delighted to hear that you’ve been happy with both the installation and ongoing service of your new Vaillant boiler. It's great to know that our team made the whole process smooth and that you felt well looked after from start to finish. We truly appreciate your recommendation and look forward to continuing to provide you with the best possible service in the future!
Great company, great job
Customer Service
Quality
Value
The job entailed replacing the WC in the first floor bathroom along with replacing a damaged floorboard beneath the WC. The engineers arrived on time and were friendly and polite. On lifting the damaged floorboard it was discovered that additional support was required before fitting the new board. This was completed at no extra cost. All the work was carried out in a professional manner and the area was left clean and tidy. I was kept informed of progress and when the water needed to be switched off and back on. Very happy with the end result and would highly recommend DHS for any plumbing jobs. Will definitely use again.
Customer in Somerset Posted on 15/04/2025 , work completed 11/04/2025
The trader replied (on 17/04/2025)
Thank you so much for taking the time to leave such a thoughtful review! We're really pleased to hear that you were happy with the service and the end result. Our engineers always aim to go the extra mile, so it's great to know the additional support work was appreciated—and we're glad it could be done without extra cost to you. Keeping our customers informed and leaving everything clean and tidy is a big part of how we work, so thank you for highlighting that. We truly appreciate your recommendation and look forward to helping you again with any future plumbing needs! Best regards, The DHS Team
First class service
Customer Service
Quality
Value
I had my annual servicing of my gas boiler. I’ve used DHS for over a decade. The engineer was brilliant, professional and friendly, letting me know how the service went and what he did. I would highly recommend DHS, they are local and provide a first class service.
Customer in Bristol City Posted on 01/04/2025 , work completed 26/03/2025
The trader replied (on 03/04/2025)
Thank you so much for your kind words and for being a loyal customer for over a decade! We're thrilled to hear that you had a positive experience with our engineer and that the service met your expectations. We truly appreciate your recommendation and are proud to serve our local community. If you ever need assistance in the future, don't hesitate to reach out!
Reliable company
Customer Service
Quality
Value
We have just had our annual boiler service with DHS. We have been using the company for over 20 years and have always found them to be reliable whether it’s an issue with our boiler or fitting a shower. Can highly recommend
Customer in Bristol City Posted on 20/03/2025 , work completed 17/03/2025
The trader replied (on 24/03/2025)
Thank you so much for your kind words and for being such a loyal customer for over 20 years! We truly appreciate your trust in us for both your boiler and shower needs. It's always a pleasure to help, and we’re thrilled to hear you’ve had positive experiences with our service. Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out!
Annual boiler service
Customer Service
Quality
Value
Great service provided by Ian Pike and the team. I would definitely recommend DHS to friends and family.
Customer in South Gloucestershire Posted on 19/02/2025 , work completed 11/02/2025
The trader replied (on 20/02/2025)
Thank you for your kind words! We're delighted to hear that Ian Pike and the team provided you with great service. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out!
Usual first class service
Customer Service
Quality
Value
Always a pleasure to see Ian Pike for our annual boiler service, thanks again Ian and DHS for another splendid visit.
Customer in Bristol City Posted on 14/02/2025 , work completed 13/02/2025
The trader replied (on 17/02/2025)
Thank you for your kind words! We're delighted to hear that Ian and the DHS team provided another great service. We truly appreciate your continued trust in us and look forward to seeing you next year!
Highly recommend
Customer Service
Quality
Value
DHS have come out to us many times over the past 10 years. They always offer a professional, friendly and efficient service with reasonable prices. Highly highly recommend.
Customer in Bristol City Posted on 12/02/2025 , work completed 12/02/2025
The trader replied (on 13/02/2025)
"Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your support and are delighted to hear that you've had consistently positive experiences with our team. We look forward to continuing to provide you with professional and friendly service in the future!"
'Mobility Bathroom' beautifully constructed and finished
Customer Service
Quality
Value
DHS was by far the most efficient of the 3 WTT bathroom fitting firms we approached and gave us a very reasonable estimate for a fairly complex job, of creating a 'Mobility Bathroom' in an under-eaves location. Ian Johnstone's planning was exact, even though installation had to be postponed twice because of very late delivery of the walk-in bath from Victorian plumbing, (whom we can't recommend). The installation team was superbly led by Ricky, and was first-class from start to finish, arriving on time and always most courteous. The final clean-up was impeccable and all rubbish and detritus cleared away. The result is a joy to behold and to use. We highly recommend DHS!
Customer in North Somerset Posted on 10/02/2025 , work completed 15/01/2025
The trader replied (on 10/02/2025)
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you found our team efficient and that Ian’s planning met your expectations, even with the unexpected delays in bath delivery. Ricky and the installation team take great pride in their work, and your recognition of their professionalism and attention to detail means a lot to us. It’s wonderful to know that you’re happy with your new mobility bathroom and that the final result brings you joy. We truly appreciate your recommendation and your trust in DHS. If you ever need anything in the future, we’re always here to help! Best regards, The DHS Team