Endorsed by Which?

Dynamic Heating Services Ltd

4.9

249 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

DHS is one of the largest central heating installation businesses operating in Bristol. Our business has been built around an enviable reputation for quality, service and excellent value for money.
As Which Trusted Traders our DBS-checked, Gas Safe registered engineers have been keeping homes across Bristol, Bath and the surrounding areas warm for over 40 years. They carry photo ID, wear uniforms and drive recognisable vehicles branded with the DHS logo.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
    • Power flushing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas emergencies
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Electric Showers
    • Bathroom Installation
    • Bath re-enamelling and surfacing
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • More Services

    • underfloor heating

Customer reviews

Why you can trust these reviews

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4.9
249 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Boiler service
Customer Service
Quality
Value
Very happy with DHS who I've known for many years, and will use them for next year's boiler service.
Customer in Bristol City Posted on 16/12/2024 , work completed 11/12/2024
The trader replied (on 18/12/2024)
Thank you so much for your kind words and loyalty over the years! We're delighted to hear that you're happy with our service. It's always a pleasure assisting you, and we look forward to taking care of your boiler service next year. If there's ever anything else we can help with, don't hesitate to reach out!
Rapid and helpful response
Customer Service
Quality
Value
I e-mailed DHS yesterday evening when our central heating stopped working. Darren left a message to help out early morning next day. Advised how to fix the problem without a call out being necessary due to knowledgeable diagnosis and clear instructions for resolution. I've been a DHS customer for many years and their service and aftercare has always been excellent.
Customer in Bristol City Posted on 13/12/2024 , work completed 13/12/2024
The trader replied (on 17/12/2024)
Thank you so much for taking the time to leave this wonderful review! We're delighted to hear that Darren was able to quickly diagnose the issue and provide clear instructions to get your central heating up and running again without the need for a call-out. It's fantastic to know that you’ve been a loyal DHS customer for many years and that our service and aftercare continue to meet your expectations. We truly appreciate your support and look forward to being there for you whenever you need us in the future! Best regards, The DHS Team
Last check forgotten causing discomfort and stress for a day
Customer Service
Quality
Value
Gas check Hi, I found Josh to be personable and on time. It was his last service of the day and he finished by 4pm. He forgot to check that the gas was turned back on in the metre box. I did not want to tamper with and was not 100% sure of the reason that I could get no heating including hot water obviously. Good that Darren? phoned back Saturday morning when I discovered issues and arranged for Matt to come out the same day to rectify, which he did. I will use again as have before without problem. I will also check that I can get heating before the engineer goes! My trust has gone.
Customer in North Somerset Posted on 05/12/2024 , work completed 22/11/2024
The trader replied (on 09/12/2024)
Thank you for taking the time to share your experience with us. We sincerely apologize for the oversight during the gas check and for the inconvenience caused by not having the gas turned back on in the meter box. We’re pleased to hear that Darren was able to assist you promptly and that Matt resolved the issue the same day. Providing timely support is a priority for us, and we’re glad we could ensure your heating was restored. We truly value your loyalty and your constructive feedback. We will use this as an opportunity to improve our procedures to ensure that such oversights do not occur in the future. Our engineers will make it a point to confirm all systems are operational before completing any service. We appreciate your understanding and look forward to serving you again with the same high standards you’ve experienced in the past. If you have any further concerns, please don’t hesitate to reach out to us directly. Best regards, Dynamic Heating Services Ltd
Excellent service
Customer Service
Quality
Value
As in every year for the last 12+ years, DHS have provided a service, the standard of which has been outstanding. Simple explanations are always provided and the engineers are polite, respectful and always knowledgeable and honest. Very much a trusted company!
Customer in Bristol City Posted on 02/12/2024 , work completed 21/11/2024
The trader replied (on 02/12/2024)
Thank you so much for your kind words and for being a loyal customer for over 12 years! We're thrilled to hear that you've consistently had a positive experience with our service. Providing clear explanations, professionalism, and honesty are values we take pride in, and it's wonderful to know that our engineers have consistently met those standards. We truly appreciate your trust in us and look forward to continuing to serve you for many more years to come!
Excellent Service
Customer Service
Quality
Value
Ian, our DHS Engineer, serviced our boiler. Ian was very cheerful, friendly, professional, and on time. He respected our house by covering the floor where he was working. The boiler had a thorough service and all areas were left clean and tidy. I would highly recommend Ian and, as he has been with the company for many years, I hope to see him again next year to service our boiler. Many thanks.
Customer in North Somerset Posted on 18/11/2024 , work completed 14/11/2024
The trader replied (on 18/11/2024)
Thank you so much for your kind words and glowing feedback about Ian's service! We're thrilled to hear that he provided such a cheerful, professional, and thorough experience while respecting your home. Ian is indeed a valued member of our team, and we're proud of the care and expertise he brings to every job. Your recommendation means the world to us, and we’ll make sure Ian knows how much his hard work is appreciated. We look forward to assisting you again next year and continuing to provide the high standard of service you’ve come to expect. Thanks again for choosing us and for your thoughtful review!
Great Service
Customer Service
Quality
Value
This is the third time we have used DHS to service our boiler. A great service and Ian is always friendly and does a very good job, would highly recommend.
Customer in Bristol City Posted on 14/11/2024 , work completed 11/11/2024
The trader replied (on 18/11/2024)
Thank you so much for your kind words and for choosing DHS for the third time to service your boiler! We’re thrilled to hear that you’re happy with the service, and it’s wonderful to know that Ian has made a positive impression with his friendly approach and quality work. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there’s anything else we can help with, please don’t hesitate to reach out! Best regards, The DHS Team
Boiler service
Customer Service
Quality
Value
DHS have carried out several plumbing jobs for me in the past and they have been completed to a high standard by polite and professional employees. This time they serviced the boiler, they were on time, did a thorough job and again the engineer was competent and polite. I would recommend them to anyone looking for a professional plumbing company
Customer in South Gloucestershire Posted on 12/11/2024 , work completed 07/11/2024
The trader replied (on 18/11/2024)
Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you've consistently had great experiences with our team, and we're glad we could provide you with professional and reliable service once again. Your recommendation means the world to us, and we look forward to helping you with any future plumbing or heating needs. Thanks again for choosing DHS!
Great work and reliable service.
Customer Service
Quality
Value
I have used DHS to service my boiler for several years and have found them reliable and always helpful. All their engineers have been courteous and efficient as well as always leaving the area tidy and how they left it. Cannot recommend them highly enough.
Customer in Bristol City Posted on 20/10/2024 , work completed 16/10/2024
The trader replied (on 22/10/2024)
Thank you so much for your kind words and for being a loyal customer over the years! We're delighted to hear that you've consistently had positive experiences with our engineers and services. Providing reliable, courteous, and efficient service is always our top priority, and it's great to know we've met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you in the future. If you ever need anything, don't hesitate to reach out! Warm regards, The DHS Team
Annual Gas Boiler service
Customer Service
Quality
Value
We chose DHS to install our gas boiler system some 14 years ago and have used the same company to provide an annual service. Why? Because it is always straightforward in making an appointment, the technician arrives at the appointed time and he always does a thorough job. In addition, we always have a cordial greeting, he goes about his work in an unobtrusive manner, is very clean and explains all he has done. As an added extra, he is jovial and respectful. Very often we are able to have the same person call. Well done DHS
Customer in Bristol City Posted on 17/10/2024 , work completed 15/10/2024
The trader replied (on 21/10/2024)
Thank you so much for your wonderful feedback! We're thrilled to hear that you've been satisfied with our service for over 14 years. It’s always our goal to provide a seamless and positive experience, from making an appointment to completing the job. We're especially pleased that you've found our technicians to be thorough, professional, and personable. It’s fantastic to know that the consistency of having the same technician has been an added benefit as well. We truly appreciate your loyalty and look forward to continuing to serve you in the future. Thank you again from all of us at DHS!
Boiler Service
Customer Service
Quality
Value
I just want tot say that the service provided by Nic, yesterday, was superb. It is very unusual to receive this level of excellent service and communication these days.
Customer in Bristol City Posted on 17/10/2024 , work completed 16/10/2024
The trader replied (on 21/10/2024)
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Nic provided you with such superb service. We strive to deliver excellent service and communication, and it means a lot to know that it made such a positive impression. Your feedback will definitely be shared with Nic and the team. We look forward to serving you again in the future! Warm regards, DHS