Endorsed by Which?

Dynamic Heating Services Ltd

4.9

253 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

DHS is one of the largest central heating installation businesses operating in Bristol. Our business has been built around an enviable reputation for quality, service and excellent value for money.
As Which Trusted Traders our DBS-checked, Gas Safe registered engineers have been keeping homes across Bristol, Bath and the surrounding areas warm for over 40 years. They carry photo ID, wear uniforms and drive recognisable vehicles branded with the DHS logo.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Underfloor heating
    • Power flushing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas emergencies
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Electric Showers
    • Bathroom Installation
    • Bath re-enamelling and surfacing
    • Accessible bathrooms and showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • More Services

    • underfloor heating

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
253 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Long time customer, still reliable service
Customer Service
Quality
Value
Been a customer of DHS for over 30 years and currently relying on them to service my boiler (supplied by them 15 years ago) and the boiler of a rental property we own, and to provide the safety certificates. They have been utterly reliable, quick to deal with the occasional urgent problem, always able to get the system in order in quick time. Over recent years they always send out the same engineer Ian who is cheerful, gets on with the job and leaves everything tidy and in good order, and obviously knows the system. Thoroughly recommend DHS for installation and service - and prices are good.
Customer in Bristol City Posted on 30/01/2025 , work completed 28/01/2025
The trader replied (on 31/01/2025)
Thank you for your loyalty and for taking the time to share your experience with DHS! We’re delighted to hear that our team, especially Ian, has consistently provided you with reliable and efficient service over the years. Your recommendation means a lot to us, and we truly appreciate your trust in us for both your home and rental property needs. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
A perfect job
Customer Service
Quality
Value
This involved the installation of three new radiators, one of which was somewhat tricky - not necessarily possible as it was into a formerly lean-to worshop now a utility room off the kitchen. The job was quickly booked, the men carried out the work in the time allotted, they made very little mess - consequently the cleaning up afterwards was a doddle! The price was reasonable. I have also used this company for some years for boiler services. Full marks.
Customer in Bristol City Posted on 28/01/2025 , work completed 23/01/2025
The trader replied (on 29/01/2025)
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you were happy with the installation of your new radiators, especially the more challenging one. Our team takes pride in working efficiently and keeping disruption to a minimum, so it's great to know that the cleanup was easy for you. We truly appreciate your continued trust in our services over the years and look forward to assisting you again in the future!
Annual service
Customer Service
Quality
Value
Engineer arrived on time. Was friendly and efficient. Service was completed in a tidy manner. Advised that a carbon monoxide detector should be installed.
Customer in Bristol City Posted on 10/01/2025 , work completed 09/01/2025
The trader replied (on 13/01/2025)
Thank you for your kind feedback! We're delighted to hear that our engineer arrived on time, was friendly, and completed the service efficiently and tidily. We always strive to provide helpful advice to ensure your safety, and we appreciate you noting the recommendation for a carbon monoxide detector. If you have any questions or need assistance with installation, please don’t hesitate to reach out. Thank you for choosing our service!
Above and beyond service
Customer Service
Quality
Value
On Boxing Day 2024, my mum's heating system failed. She is under warranty with Vaillant and was trying to contact them but instead initially mistakenly called a number she had saved on her phone for DHS as they do her annual service. Realising her mistake she hung up before it was answered and then called Vaillant who arranged a next-day visit. However, after she had finished her call with Vaillant she received a call back from a DHS engineer called Darren. As she is poor of hearing I spoke to him and despite it being Boxing Day and him clearly being unwell with a heavy cold he talked me through a process for resetting the water pressure which meant that my 74 year old mum had running hot water again. Absolutely fantastic service from Darren and shows what a great ethos this company has when it comes to customer service, top marks and I hope Darren is feeling better now!
Customer in Bristol City Posted on 04/01/2025 , work completed 26/12/2024
The trader replied (on 17/01/2025)
Thank you so much for taking the time to share this wonderful feedback! We’re delighted to hear that Darren was able to assist you and your mum during such a critical time, especially on Boxing Day. It’s heartwarming to know that his guidance helped restore your mum’s hot water and that his dedication to providing excellent customer service shone through, even while he was unwell. Darren truly exemplifies the ethos we strive for at DHS, and your kind words are a testament to his commitment and professionalism. We’ll be sure to pass along your compliments to Darren and let him know how much his efforts were appreciated. We hope your mum stays warm and well, and we’re always here to help if you need anything in the future. Thank you again for your thoughtful review – it means the world to us!
Boiler service
Customer Service
Quality
Value
Very happy with DHS who I've known for many years, and will use them for next year's boiler service.
Customer in Bristol City Posted on 16/12/2024 , work completed 11/12/2024
The trader replied (on 18/12/2024)
Thank you so much for your kind words and loyalty over the years! We're delighted to hear that you're happy with our service. It's always a pleasure assisting you, and we look forward to taking care of your boiler service next year. If there's ever anything else we can help with, don't hesitate to reach out!
Rapid and helpful response
Customer Service
Quality
Value
I e-mailed DHS yesterday evening when our central heating stopped working. Darren left a message to help out early morning next day. Advised how to fix the problem without a call out being necessary due to knowledgeable diagnosis and clear instructions for resolution. I've been a DHS customer for many years and their service and aftercare has always been excellent.
Customer in Bristol City Posted on 13/12/2024 , work completed 13/12/2024
The trader replied (on 17/12/2024)
Thank you so much for taking the time to leave this wonderful review! We're delighted to hear that Darren was able to quickly diagnose the issue and provide clear instructions to get your central heating up and running again without the need for a call-out. It's fantastic to know that you’ve been a loyal DHS customer for many years and that our service and aftercare continue to meet your expectations. We truly appreciate your support and look forward to being there for you whenever you need us in the future! Best regards, The DHS Team
Last check forgotten causing discomfort and stress for a day
Customer Service
Quality
Value
Gas check Hi, I found Josh to be personable and on time. It was his last service of the day and he finished by 4pm. He forgot to check that the gas was turned back on in the metre box. I did not want to tamper with and was not 100% sure of the reason that I could get no heating including hot water obviously. Good that Darren? phoned back Saturday morning when I discovered issues and arranged for Matt to come out the same day to rectify, which he did. I will use again as have before without problem. I will also check that I can get heating before the engineer goes! My trust has gone.
Customer in North Somerset Posted on 05/12/2024 , work completed 22/11/2024
The trader replied (on 09/12/2024)
Thank you for taking the time to share your experience with us. We sincerely apologize for the oversight during the gas check and for the inconvenience caused by not having the gas turned back on in the meter box. We’re pleased to hear that Darren was able to assist you promptly and that Matt resolved the issue the same day. Providing timely support is a priority for us, and we’re glad we could ensure your heating was restored. We truly value your loyalty and your constructive feedback. We will use this as an opportunity to improve our procedures to ensure that such oversights do not occur in the future. Our engineers will make it a point to confirm all systems are operational before completing any service. We appreciate your understanding and look forward to serving you again with the same high standards you’ve experienced in the past. If you have any further concerns, please don’t hesitate to reach out to us directly. Best regards, Dynamic Heating Services Ltd
Excellent service
Customer Service
Quality
Value
As in every year for the last 12+ years, DHS have provided a service, the standard of which has been outstanding. Simple explanations are always provided and the engineers are polite, respectful and always knowledgeable and honest. Very much a trusted company!
Customer in Bristol City Posted on 02/12/2024 , work completed 21/11/2024
The trader replied (on 02/12/2024)
Thank you so much for your kind words and for being a loyal customer for over 12 years! We're thrilled to hear that you've consistently had a positive experience with our service. Providing clear explanations, professionalism, and honesty are values we take pride in, and it's wonderful to know that our engineers have consistently met those standards. We truly appreciate your trust in us and look forward to continuing to serve you for many more years to come!
Excellent Service
Customer Service
Quality
Value
Ian, our DHS Engineer, serviced our boiler. Ian was very cheerful, friendly, professional, and on time. He respected our house by covering the floor where he was working. The boiler had a thorough service and all areas were left clean and tidy. I would highly recommend Ian and, as he has been with the company for many years, I hope to see him again next year to service our boiler. Many thanks.
Customer in North Somerset Posted on 18/11/2024 , work completed 14/11/2024
The trader replied (on 18/11/2024)
Thank you so much for your kind words and glowing feedback about Ian's service! We're thrilled to hear that he provided such a cheerful, professional, and thorough experience while respecting your home. Ian is indeed a valued member of our team, and we're proud of the care and expertise he brings to every job. Your recommendation means the world to us, and we’ll make sure Ian knows how much his hard work is appreciated. We look forward to assisting you again next year and continuing to provide the high standard of service you’ve come to expect. Thanks again for choosing us and for your thoughtful review!
Great Service
Customer Service
Quality
Value
This is the third time we have used DHS to service our boiler. A great service and Ian is always friendly and does a very good job, would highly recommend.
Customer in Bristol City Posted on 14/11/2024 , work completed 11/11/2024
The trader replied (on 18/11/2024)
Thank you so much for your kind words and for choosing DHS for the third time to service your boiler! We’re thrilled to hear that you’re happy with the service, and it’s wonderful to know that Ian has made a positive impression with his friendly approach and quality work. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there’s anything else we can help with, please don’t hesitate to reach out! Best regards, The DHS Team