Long time customer, still reliable service
Been a customer of DHS for over 30 years and currently relying on them to service my boiler (supplied by them 15 years ago) and the boiler of a rental property we own, and to provide the safety certificates. They have been utterly reliable, quick to deal with the occasional urgent problem, always able to get the system in order in quick time. Over recent years they always send out the same engineer Ian who is cheerful, gets on with the job and leaves everything tidy and in good order, and obviously knows the system. Thoroughly recommend DHS for installation and service - and prices are good.
Customer in Bristol City
Posted on 30/01/2025
, work completed 28/01/2025
Recommended
A perfect job
This involved the installation of three new radiators, one of which was somewhat tricky - not necessarily possible as it was into a formerly lean-to worshop now a utility room off the kitchen. The job was quickly booked, the men carried out the work in the time allotted, they made very little mess - consequently the cleaning up afterwards was a doddle! The price was reasonable. I have also used this company for some years for boiler services. Full marks.
Customer in Bristol City
Posted on 28/01/2025
, work completed 23/01/2025
Recommended
Annual service
Engineer arrived on time. Was friendly and efficient. Service was completed in a tidy manner. Advised that a carbon monoxide detector should be installed.
Customer in Bristol City
Posted on 10/01/2025
, work completed 09/01/2025
Recommended
Above and beyond service
On Boxing Day 2024, my mum's heating system failed. She is under warranty with Vaillant and was trying to contact them but instead initially mistakenly called a number she had saved on her phone for DHS as they do her annual service. Realising her mistake she hung up before it was answered and then called Vaillant who arranged a next-day visit. However, after she had finished her call with Vaillant she received a call back from a DHS engineer called Darren. As she is poor of hearing I spoke to him and despite it being Boxing Day and him clearly being unwell with a heavy cold he talked me through a process for resetting the water pressure which meant that my 74 year old mum had running hot water again. Absolutely fantastic service from Darren and shows what a great ethos this company has when it comes to customer service, top marks and I hope Darren is feeling better now!
Customer in Bristol City
Posted on 04/01/2025
, work completed 26/12/2024
Recommended
Boiler service
Very happy with DHS who I've known for many years, and will use them for next year's boiler service.
Customer in Bristol City
Posted on 16/12/2024
, work completed 11/12/2024
Recommended
Rapid and helpful response
I e-mailed DHS yesterday evening when our central heating stopped working. Darren left a message to help out early morning next day. Advised how to fix the problem without a call out being necessary due to knowledgeable diagnosis and clear instructions for resolution. I've been a DHS customer for many years and their service and aftercare has always been excellent.
Customer in Bristol City
Posted on 13/12/2024
, work completed 13/12/2024
Recommended
Last check forgotten causing discomfort and stress for a day
Gas check Hi, I found Josh to be personable and on time. It was his last service of the day and he finished by 4pm. He forgot to check that the gas was turned back on in the metre box. I did not want to tamper with and was not 100% sure of the reason that I could get no heating including hot water obviously. Good that Darren? phoned back Saturday morning when I discovered issues and arranged for Matt to come out the same day to rectify, which he did. I will use again as have before without problem. I will also check that I can get heating before the engineer goes! My trust has gone.
Customer in North Somerset
Posted on 05/12/2024
, work completed 22/11/2024
Recommended
Excellent service
As in every year for the last 12+ years, DHS have provided a service, the standard of which has been outstanding. Simple explanations are always provided and the engineers are polite, respectful and always knowledgeable and honest. Very much a trusted company!
Customer in Bristol City
Posted on 02/12/2024
, work completed 21/11/2024
Recommended
Excellent Service
Ian, our DHS Engineer, serviced our boiler. Ian was very cheerful, friendly, professional, and on time. He respected our house by covering the floor where he was working. The boiler had a thorough service and all areas were left clean and tidy. I would highly recommend Ian and, as he has been with the company for many years, I hope to see him again next year to service our boiler. Many thanks.
Customer in North Somerset
Posted on 18/11/2024
, work completed 14/11/2024
Recommended
Great Service
This is the third time we have used DHS to service our boiler. A great service and Ian is always friendly and does a very good job, would highly recommend.
Customer in Bristol City
Posted on 14/11/2024
, work completed 11/11/2024
Recommended
Boiler service
DHS have carried out several plumbing jobs for me in the past and they have been completed to a high standard by polite and professional employees. This time they serviced the boiler, they were on time, did a thorough job and again the engineer was competent and polite. I would recommend them to anyone looking for a professional plumbing company
Customer in South Gloucestershire
Posted on 12/11/2024
, work completed 07/11/2024
Recommended
Great work and reliable service.
I have used DHS to service my boiler for several years and have found them reliable and always helpful. All their engineers have been courteous and efficient as well as always leaving the area tidy and how they left it. Cannot recommend them highly enough.
Customer in Bristol City
Posted on 20/10/2024
, work completed 16/10/2024
Recommended
Annual Gas Boiler service
We chose DHS to install our gas boiler system some 14 years ago and have used the same company to provide an annual service. Why? Because it is always straightforward in making an appointment, the technician arrives at the appointed time and he always does a thorough job. In addition, we always have a cordial greeting, he goes about his work in an unobtrusive manner, is very clean and explains all he has done. As an added extra, he is jovial and respectful. Very often we are able to have the same person call. Well done DHS
Customer in Bristol City
Posted on 17/10/2024
, work completed 15/10/2024
Recommended
Boiler Service
I just want tot say that the service provided by Nic, yesterday, was superb. It is very unusual to receive this level of excellent service and communication these days.
Customer in Bristol City
Posted on 17/10/2024
, work completed 16/10/2024
Recommended
Good Value and Thorough
We had our central heating fitted by DHS 30 years ago and used them for various other jobs over the years. We have had out annual boiler service done by then most years and I have just looked back at some of the previous bills and the price is still very reasonable. The engineer always explains what they have done and they provide a written report which reassures me our heating system is working as it should.
Customer in Bristol City
Posted on 09/10/2024
, work completed 09/10/2024
Recommended
Excellent work
Punctual, pleasant and knowledgeable! Had problems with underfloor heating and leaking toilet. All sorted and the toilet was a real pain to repair! Would deffo recommend, shame I never got the guys name as he was spot on... Also price was more than reasonable, I've spent nearly as much before on a call out charge!!!!
Customer in Bristol City
Posted on 04/10/2024
, work completed 03/10/2024
Recommended
Reliable and Helpful Company
I have used DHS for the last 5 years and always found them to provide a flexible, reliable and efficient service. The company is a pleasure to work with and its staff are skilled and knowledgeable and have been able to sort out all my plumbing and heating needs, which have included gas boiler servicing and maintenance, tap replacements, leaking shower trays and a toilet which kept blocking.
Customer in Bristol City
Posted on 17/09/2024
, work completed 16/09/2024
Recommended
Fast, efficient, friendly and helpful.
Annual boiler service and fitting of new controller. Work carried out on time and for the agreed price. DHS is a pleasure to work with.
Customer in Bristol City
Posted on 17/09/2024
, work completed 16/09/2024
Recommended
Excellent
Consistently professional, excellent, reliable for all my residential plumbing and boiler requirements for the past 13 years. Well co-ordinated from back office to front line. Wholeheartedly recommend.
Customer in Bristol City
Posted on 16/09/2024
, work completed 03/09/2024
Recommended
Brilliant firm,
Brilliant Firm, really helpful and always on time. I wouldn’t use any one else. Well done to all of you.
Customer in Bristol City
Posted on 12/09/2024
, work completed 09/09/2024
Recommended
Highly Recommend & Dementia Friendly
I have used this company on several occasions and have found their work to be excellent and very cost effective, the employees are always well presented and friendly, you also don’t have to wait ages for an appointment, I can also say that they are dementia friendly as I have used them for work on my mothers house and left them with her and they have been exemplary. Good plumbers are hard to find and I cannot recommend them highly enough.
Customer in Bristol City
Posted on 12/09/2024
, work completed 30/08/2024
Recommended
Reliable
Have used DHS for the last several years. Always reliable and nice to have a company which responds. Had some radiators fitted last year and happy with these and now have a warmer home in the winter months.
Customer in Bristol City
Posted on 28/08/2024
, work completed 01/08/2024
Recommended
Amazing service again from Dynamic Heating Services Ltd
Once again, I have received 'over and above' service from Darren and the DHS team. I am a returning and fairly regular customer of DHS. Who have installed a new boiler, and completed a new shower refurb. Plus undertaken multiple smaller plumbing projects. Darren always works with me on each project. Providing expert advice, guidance and recommendations and different quote options. Nothing is too much trouble and the work is completed to an excellent standard. Recently, DHS went the extra mile and sorted out a loo seat replacement as a favour. Altogether, professional, friendly and caring service. I cannot recommend DHS highly enough.
Customer in Bristol City
Posted on 16/08/2024
, work completed 01/08/2024
Recommended
Annual boiler service
I have used this wonderful company for more than ten years and have been lucky to have the same excellent engineer. They remind me when the service is due and offer convenient times. The service is thorough and I am always reassured that the boiler is functioning correctly when the service is completed. I highly recommend this company.
Customer in Bristol City
Posted on 10/08/2024
, work completed 06/08/2024
Recommended
Excellent Service from DHS
I can recommend DHS for gas boiler and fire servicing. DHS installed my boiler and fire over 10years ago and they have carried out a service every year sice then. The engineer who came was friendly and explained what he was doing. I was especially pleased with the safety checks on the boiler and fire. I am pleased to recommend DHS.
Customer in Bristol City
Posted on 03/08/2024
, work completed 29/07/2024
Recommended