A very professional service
The appointment was quickly obtained, the engineer arrived within the allotted time period, he was polite, professional and kept me informed as to what was being done. The cost for the work was very reasonable.
Customer in North Somerset
Posted on 15/11/2022
, work completed 09/11/2022
Recommended
Annual boiler service
I have used this company for many years and will continue to do so. I've been lucky to have the same engineer for nearly all this time. He's polite, trustworthy and very efficient. He spends a long time doing a very thorough job. They contact me to remind me when a service is due. The Engineer arrives on time. Nothing to add except it's a great company.
Jean in Bristol City
Posted on 27/07/2022
, work completed 26/07/2022
Recommended
Our go to plumber and heating experts.
Always contactable by phone, always available within a reasonable timescale for planned work and responds quickly for anything urgent. Always given an upfront quote on price. I’d recommend this company without any hesitation.
Customer in North Somerset
Posted on 12/07/2022
, work completed 20/06/2022
Recommended
Boiler Servicing
Servicing arranged without any dramas or long lead times. I had to change the date at the last minute which wasn't a problem for them at all. Engineer was super-friendly and clearly very committed to what he was doing. Also, even though I don't know much about boilers my impression was that he double checked everything and was really thorough. The price was about what I'd expect a boiler servicing to be. Thought it was pretty reasonable. The paperwork for the servicing arrived really promptly and there was a small error on it (it said no carbon monoxide detector which we do in fact have; its just not very obvious where it is!). this was rectified really quickly. I found communication both by phone and by email to be responsive, friendly and professional. If you want a straightforward, no nonsense boiler job dong then I was definitely satisfied with this service. I'll consider them for other future jobs based on my experience.
Customer in Bristol City
Posted on 17/06/2022
, work completed 06/05/2022
Recommended
Good communication, professional engineer, good job
Good communication throughout, engineer turned up at given time and was very professional and polite and fixed our fridge. A good service all round
Customer in North Somerset
Posted on 06/06/2022
, work completed 05/05/2022
Recommended
Superb local company.
DHS installed our new Worcester boiler nearly four years ago. They have carried out the annual service regularly since then. The company has also assisted us by doing other plumbing jobs around the house. From the office right through to to the gents coming into your home everyone is always friendly, happy, ready to listen, give advice and help whenever they can - we wouldn’t go anywhere else. Thank you DHS, Bristol is fortunate to have you established here.
Les in Bristol City
Posted on 31/05/2022
, work completed 23/11/2018
Recommended
Polite and effective.
The service engineer was polite, discrete, completed his work quickly and provided a clear gas safety certificate. Happy with the service provided.
Simon in Bristol City
Posted on 29/04/2022
, work completed 30/03/2022
Recommended
Excellent service provided very professional
Within hours of contacting Manager Darren, I had a Heating engineer at my front door. My boil had pretty much stopped working, Paul the engineer communicated effectively and made every attempt to try to get the fan working, unfortunately, I needed a new part, this was ordered and delivered, and Paul came back the next day. The service was brilliant I finally found a company I can trust, my boil is now working at a minimum cost. I definitely recommend this company to friends and family.
Customer in Bristol City
Posted on 07/04/2022
, work completed 07/04/2022
Recommended
Reliable and trustworthy boiler service
Ian came to give the boiler its annual service. He arrived on time and completed the work efficiently and cleanly. He had a very pleasant manner, as did everyone at the office when I was arranging the appointment. I would definitely recommend this company - I've used them for several years, including installing the boiler.
Customer in Bristol City
Posted on 05/04/2022
, work completed 30/03/2022
Recommended
Reliable and thorough
We use DHS every year for our gas boiler servicing. Reliable and thorough work at a reasonable price. Usually have the same engineer (Ian) and it's always a pleasure to have someone who is cheerful in their work in the house, yet takes their time to do check and double-check where necessary.
Customer in Bath and North East Somerset
Posted on 02/04/2022
, work completed 29/03/2022
Recommended
Professional, no upselling, above and beyond great service
Rep visited and reviewed necessary work to be done Saved complex water tank removal and saved me over £1000
Customer in North Somerset
Posted on 31/03/2022
, work completed 30/03/2022
Recommended
Excellent service
I have used DHS over a number of years and the service has always been excellent. I would highly recommend the company.
Customer in Bristol City
Posted on 21/02/2022
, work completed 14/02/2022
Recommended
Excellent service from start to finish
From start to finish, excellent service. I contacted DHS on a Sunday just 5 days before Christmas on behalf of my elderly mother who has dementia. Her boiler had packed in. A quick response from Darren on the Sunday, work was booked in by Monday for Thursday 23rd December, keeping me in the loop throughout. Work was completed Christmas Eve, providing my mother with a new Valiant boiler, for heating requirements. I can’t thank them enough, for being so proactive, highly recommend and will continue to use them for servicing.
Customer in Bristol City
Posted on 24/01/2022
, work completed 24/12/2021
Recommended
Combi boiler service
We have an annual service on our Worcester Bosch boiler, each year carried out by Dynamic Heating Services Ltd. This year, as in others, the engineer turned up on time. He was polite and and gave a good impression. He was very thorough and cleaned up afterwards. No complaints at all. The only slight problem is that for the second year running, they did not send a reminder that the service was due. This wasn't a big problem as I could easily find out by looking at the paperwork that I keep. The engineer said that this was because they had moved premises a couple of times recently and the past records had not yet caught up - it should be resolved for next year.
Tony in Bristol City
Posted on 14/12/2021
, work completed 06/12/2021
Recommended
Excellent service
I engaged DHS to service my boiler. The work was thorough, and expertly carried out. I was impressed and have every intention of continuing to use them for similar work.
Customer in Bristol City
Posted on 22/11/2021
, work completed 26/10/2021
Recommended
Refurbishment of heating system and other work.
DHS Limited started to work for me early in 2017 which lead to them, in effect, refurbishing my central heating system. The pump, two zone valves, a room thermostat, and the control timer are examples of units replaced. This latter work was disrupted by the Covid epidemic but has now been completed successfully. During this period several other smaller projects, such as the replacement of taps, a sink unit, and two radiators, were also carried out. DHS explained and discussed their work including any technical issues, methods of working, and timing and they confirmed costings with quotations. They completed their work on time and on budget and their staff were ready to explain, discuss and resolve any changes or problems as they arose.
David in Bristol City
Posted on 27/07/2021
, work completed 23/07/2021
Recommended
Fantastic service from Paul at DHS
Paul came round to look at our Heating and Hot water that had stopped working. He figured out the issue, resolved the problem and kept us updated throughout. Paul was friendly, polite and clearly very knowledgeable. I would highly recommend DHS and Paul to anyone who asks for a decent heating engineer in the Bristol area.
Alex in Bristol City
Posted on 27/05/2021
, work completed 26/05/2021
Recommended
Excellent from quotation to completion
Wishing to update our heating system we approached Dynamic Heating Services for advice and a quotation. When discussing the options we greatly appreciated the patience shown when we had so many questions and uncertainties about which choice to pursue. It was good to feel that our priorities were genuinely listened to and a proposal suggested which addressed our issues. The work was undertaken by Adam with his apprentice and he was always cheerful and helpful, punctual and tidy with a really good “can do” attitude. We are very pleased with the work which was undertaken at a competitive cost.
Customer in Bath and North East Somerset
Posted on 07/05/2021
, work completed 26/04/2021
Recommended
Fast, cost effective and professional boiler service
Would use again without reservation. Review title says it all. Very professional service and friendly engineer.
Customer in Bristol City
Posted on 21/04/2021
, work completed 16/04/2021
Recommended
Outstanding professionalism and quality of work
DHS was recommended to us by our daughter and son-in-law in Bristol on account of DHS' excellent service. We have used DHS twice now and heartily agree with their recommendation. DHS provided us with the very highest standards for professionalism, both in the office and on both jobs in the house (boiler repairs). They were efficient, businesslike, courteous, helpful, prompt and punctual. Nick, who carried out the repairs was exceptional in his helpful manner and his tight adherence to proper covid-prevention procedures. His technical knowledge, experience and competence were of the highest order. We felt that their prices were good and competitive. In short, we cannot recommend them highly enough. Thank you!
Customer in Bristol
Posted on 08/04/2021
, work completed 06/04/2021
Recommended
Good service, good work, good to deal with.
Had our annual boiler service done by Ian, as in past years. I think by now he could do it blindfolded in our house! Arrived within schedule, got stuck in, did a thorough job, left everything clean and tidy. A fair price. Happy to recommend them to others.
Customer in Bath and North East Somerset
Posted on 27/03/2021
, work completed 25/03/2021
Recommended
Exceptionally good service
Very efficient and friendly company, Ian who was the engineer was extremely helpful and informative and respectful. I will continue to use their service for my annual boiler service. Would recommend highly.
Which? Trusted Traders Consumer
Posted on 25/03/2021
, work completed 16/03/2021
Recommended
Toilet cistern
Another first-class job by DHS replacing my toilet cistern. Richard did it quickly and tidily. A small leak was fixed quickly. I am very satisfied. The cost was very reasonable.
Customer in Bristol City
Posted on 20/03/2021
, work completed 12/03/2021
Recommended
Outstanding customer service and workmanship
I cannot praise this company enough. Had a new boiler and five radiators fitted. Before this, the team coaxed the last weeks of use from an aged boiler - prompt emergency service (which was deducted from the final invoice). Good communication throughout and quick response to queries - had a preliminary visit to ascertain work and right order for the radiators etc and a competitive quote. The work was very neat, comprehensive and painstaking attention to detail. Also tidied and cleaned up well. Overall would highly recommend this company.
Customer in Bristol City
Posted on 05/03/2021
, work completed 05/03/2021
Recommended
Exemplary Company
I could not not recommend DHS enough. From the moment I contacted them for the first time to the finish work they were professional, friendly, efficient and effective. Their communication was always fast and clear. All their Engineers and staff always took the time to explain whatever questions I had. They worked super hard and despite the challenges of a previous, very poorly, fitted flue system they put it right in the promised timescale with a very tidy and clean finish. Could not recommend it enough. Special thank you to Darren, Paul, Richard and Nathan.
Customer in Bristol City
Posted on 13/02/2021
(Reviewer did not use service)
Recommended