Great Customer Service
DHS have just completed my annual boiler service. Great customer service from booking the service through to the engineer doing the service. The engineer was friendly, on time and efficient. I have been using DHS for the past 4 years for boiler servicing, small plumbing jobs and a bathroom refit. They have always been very reliable, the people answering the phone are helpful, the engineers arrive when booked and are friendly/efficient and they are good value for money.
Customer in Bristol City
Posted on 25/01/2021
, work completed 21/01/2021
Recommended
Very Professional Boiler service
The company let me know when my service was due and quoted a reasonable price for the work. It was easy to book in a date, and the engineer was very friendly, but professional, and did a great job in the minimum time with the maximum care. He was also very clear about outlining and following all covid procedures. would always recommend this company.
Customer in Bristol City
Posted on 19/01/2021
, work completed 12/01/2021
Recommended
First-class service, efficient and friendly.
I can wholeheartedly recommend Dynamic Heating Services Ltd not only for their engineering services but also because of the friendly and caring attitude of all the staff. DHS installed the Worcester combi boiler in our home in March 2010, and have serviced it every year. When we reported a worrying problem with the pressure gauge in the week before Christmas, they sent out engineer Paul the very next day to investigate. Having identified that we needed a replacement expansion vessel, Paul returned the following day to carry out this major repair very efficiently, cheerfully explaining the technicalities when asked, and giving useful advice about thermostat settings and how adjusting the flow from the taps affects the heat of water in our sinks. A first-class service that leaves me completely reassured not only that we are in safe hands, but also that if we ever have a problem DHS will respond quickly to solve it.
Customer in Bristol City
Posted on 21/12/2020
, work completed 17/12/2020
Recommended
Great boiler install and servicing
Used DHS to buy and install a new boiler when we moved in and they have services or each year since then. Prices seem fair and competitive and the work done is to a high standard. The removal and install of the new boiler were relatively swift and the engineers we're great at keeping things clean and the tidy up afterwards also. They are always on time and provide great communications as required. Would happily recommend these guys in the future.
Customer in Bristol City
Posted on 12/12/2020
, work completed 08/12/2020
Recommended
Bathroom radiator
A fair price and work completed quickly. The engineers Lewis and Elliot were courteous and tidy. I have a wonderfully warm bathroom thanks to DHS. I am very satisfied. Happy to recommend them.
Customer in Bristol City
Posted on 05/12/2020
, work completed 02/12/2020
Recommended
Helpful, efficient and good value boiler repair
Used Trusted Trader to find a local heating engineer to look at, and hopefully fix our broken down Worcester Bosch Greenstar boiler. Found Dynamic Heating Services had lots of very good reviews, there base being a couple of miles away was a bonus! As breakdown occurred at the weekend, but with some alternative heating available, we knew we could wait till Monday, so asked for a call ASAP. Was phoned at 8.35 Monday morning, very pleasant caller, and engineer was with us later that morning - with the job completed before lunchtime. Engineer not only carried out the work quickly and carefully but explained to me exactly what the problem was and showed me the parts that needed replacing/cleaning. At no time did he try to persuade me to buy a new boiler (even though ours is many years old), and explained that if the parts to be replaced had been expensive he would have explained the options of repair or a new boiler. The part was not expensive, this time, and he gave me the confidence to know that, if we have any future problems with the boiler, Dynamic Heating Services will be my first number to call!
Customer in Bristol City
Posted on 05/12/2020
, work completed 30/11/2020
Recommended
Top service
High standard of work and fast. Tricky job of replacing a very old boiler made super easy but them. Would recommend and will be my go to for future work.
Customer in Bristol City
Posted on 20/11/2020
, work completed 12/11/2020
Recommended
Combi boiler service
I have our Worcester-Bosch combi boiler serviced each year by DHS. This year, the pleasant man who came did a very thorough job, explained all he was doing and cleaned up afterwards. I felt very happy with what he did. DHS installed the boiler some 8 years ago and have done the annual service since then. The company makes sure that they work to the price quoted and that the engineer turns up on time as agreed. The price (this year £66.5 + VAT) is very reasonable. No complaints - I would recommend them.
Customer in Bristol City
Posted on 08/11/2020
, work completed 04/11/2020
Recommended
Professional and friendly
Having annually carried out my combi boiler service from new (10 years), I have always felt confident after each visit that the boiler is left running safely and efficiently.
Customer in Bristol
Posted on 20/10/2020
, work completed 21/09/2020
Recommended
Excellent service
Annual service carried out efficiently. Engineer very pleasant. We have been dealing with this company for many years and would highly recommend them both for boiler installation and after-service.
Customer in Bristol City
Posted on 09/09/2020
, work completed 02/09/2020
Recommended
Great value and professional work
DHS came in with a competitive quote for fitting a new gas boiler. The two fitters arrived on time, worked solidly throughout the day, identified a fault in the system and corrected it. They were personable, professional and cleared everything away after they had finished. All the necessary guarantees and certificates were e-mailed the next day. First rate in every way.
Customer in North Somerset
Posted on 21/08/2020
, work completed 20/08/2020
Recommended
Excellent Work
I would highly recommend DHS. I had my boiler and fire installed by them 9 years ago and I have had both serviced by DHS every year since. At the recent service, the engineer was friendly and helpful. He did a thorough job, checking every part of the boiler and fire. I am very pleased with the work and will continue to use DHS.
Customer in Bristol City
Posted on 06/08/2020
, work completed 27/07/2020
Recommended
Superb and speedy service
Boiler failed on Sunday evening. Sent an email to the business. Was telephoned at 08.05 on Monday morning. Engineer arrived just after 12.00 and carried out repair. Could not ask for better service. Have been using DHS for years both in my personal and business capacities. Have never been let down and its charges are reasonable.
Customer in City of Bristol
Posted on 10/05/2020
, work completed 04/05/2020
Recommended
Quick and Efficient Annual Boiler Service
The annual boiler service was carried out with the usual friendly efficiency that I have always experienced with DHS over many years. In addition, due regard was given to the special way of working needed to address the issues around the Coronavirus epidemic, in a most professional way.
Paul in City of Bristol
Posted on 04/04/2020
, work completed 26/03/2020
Recommended
Service excellent
Very prompt response to fix an urgent plumbing problem. Pleasant,friendly service. Also completes some key additonal works around the house that needed doing urgently. Ms A.F. D.
Which? Trusted Traders Consumer
Posted on 31/03/2020
, work completed 31/03/2020
Recommended
Professional and helpful
I contacted DHS as I was looking for a new firm to service my boiler and inspect my underfloor heating. I chose DHS because of the positive feedback and I haven’t been disappointed. Dave has been very helpful troubleshooting a problem with my underfloor system. Nick was very friendly, thorough and professional. I would use them again.
Customer in City of Bristol
Posted on 18/02/2020
, work completed 21/01/2020
Recommended
Very prompt, efficient and cost effective service.
Our Ideal boiler was approaching 17 years old and was shutting down after a few minutes operation, refusing to relight. A local heating engineer recommended DHS as my best option. How right he was. After a call to DHS, their engineer (Nick) arrived that afternoon and thoroughly examined & tested various items - including phone calls to Ideal technical department for PCB voltage measurements - until he pin-pointed a faulty gas valve as the cause. He ordered the part, agreed a fitting time and duly returned to fit the new valve a couple of days later. No sales pitch to suggest a new boiler either. So really delighted with DHS's service and approach to repair. The heating system is now performing like it hasn't for years. Nick was most professional, smart and easy to talk to. The cost of the job was extremely reasonable and as per his quote. Definitely a company to use on a future occasion.
Customer in North Somerset
Posted on 23/01/2020
, work completed 17/01/2020
Recommended
Reliable, long standing and efficient
Been using this company for over 40 years for a number of appliances and new installations and recently for landlord certificates and other servicing. Immensely helpful senior staff who have been free with advice and help and never a problem with the engineers who have turned up on time, been very careful to check and recheck their work and generally been very pleasant people. Prices are competitive and consistent so I have every reason to give my recommendation for continuing to use this company.
Customer in City of Bristol
Posted on 22/01/2020
, work completed 22/01/2020
Recommended
Service my boiler and valient gas fire
They were an extmerely good comapmny, very polite. Clean up after themselves, left no messes. Would recommend them.
Mrs Mousley, Somerset
Posted on 22/01/2020
, work completed 22/01/2020
Recommended
Excellent Service - Fixed faulty boiler
Excellent thorough, informative and polite fix of my faulty boiler. Very rarely would i write a review but i was incredibly impressed with the professional friendly service (Thanks Nick). First time I have used them - definitely will use again.
Customer in City of Bristol
Posted on 21/01/2020
, work completed 21/01/2020
Recommended
Annual boiler service
Great firm. I have used them for over 40 years (new CH systems, servicing, emergencies,advice,parts,etc.). For this week's service, engineer arrived early, was personable, efficient and helpful.
Fred Robinson
Posted on 20/12/2019
, work completed 16/12/2019
Recommended
Impressive
DHS office staff helpful and polite when i rang. Annual boiler service and repair to cracked condenser pipe elbow appointment arranged promptly with the engineer arriving within the agreed 2 hour time slot. Work completed efficiently to a high standard. I was pleasantly surprised with the bill which compared well to the prices charged by another company i have used I would highly recommend DHS
Aidan
Posted on 30/11/2019
, work completed 27/11/2019
Recommended
Friendly service
Boiler man from DHS was friendly and informative. He arrived on time and left the place as he found it.
Customer in City of Bristol
Posted on 28/11/2019
, work completed 26/11/2019
Recommended
Prompt response and solution
My central heating stopped working suddenly. DHS engineer Nic came promptly and diagnosed the problem within minutes and solved it by fitting a new timer. Honest company genuine and helpful staff.
David in Bristol
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
Annual boiler service
DHS have been servicing my boiler since they installed it a few years ago. As usual the work was carried out at the pre-arranged time, politely and efficiently by a cheerful young man. The cost represents very good value for money.
Customer in City of Bristol
Posted on 18/11/2019
, work completed 12/11/2019
Recommended