A new wetroom, cloakroom and outside loo - brilliant
From the moment that Jon Hayday, Installation Manager, came to see us we were involved in every aspect of the work - questions answered, advice given, knowledge and expertise shared. We had our bathroom replaced with a wetroom, also a separate cloakroom and outdoor loo replaced. The work took 3 weeks and covered every aspect, we literally handed over every single thing to the team and trusted them to do the job. Jon visited regularly to check on progress and we also received calls from Paul to ensure we were happy with the ongoing work. The work done by everyone was excellent but we'd like to make special mention of Craig (senior) and Kiran, who were exceptional. Many thanks also to Jon, the two Steves, Craig (junior), and the admin staff - Cheryl, Robert, Paul, and Pete, the mobility specialist. My husband has dementia and every single person at EA Mobility treated him with kindness and respect, and for that alone I thank them. My very best wishes to everyone who helped us,
Customer in Kent
Posted on 17/11/2024
, work completed 15/11/2024
Recommended
Quality and Simplicity
My husband was in hospital after Chemo. Lost the use of his legs. I decided to have a new shower or wet room to make it easier for him when he returned home. Was recommended by a friend who had had a new bathroom earlier to use this firm. The planning went well on the next day and everything was explained about the walk-in or wet room. Although more expensive I decided on a wet room. Gave me a date in December. The surveyor ( think that’s what he’s called) then came and measured all the pipes etc… to my amazement he said we’ll start next Monday, October 21. As it was it was on the 23rd that Gary started the renovation. I was visiting the hospital every day and had to leave him there at 1 o'clock to do his work. He was absolutely brilliant. His work is very professional and cleaned up every day after him. He was very kind and obliging. Would trust him with anything.. My wet room is Simplicity and Quality. In fact, people around where I live have wanted to see it. The rubble and debris were taken away in 2 goes and not a mark after them either. I have received several phone calls from management to see how it was going and if was I satisfied, so customer care is important to them. I can thoroughly recommend EA Mobility. They did an excellent job for me. The unfortunate end to this is that my husband comes home from the hospital next week and will be unable to see it as he cannot stand or walk to go on the Stanna Stairlift upstairs, so it’s now been done for me and I love it.
Customer in Rhondda Cynon Taff
Posted on 14/11/2024
, work completed 02/11/2024
Recommended
Great top work. Not a fault
Ensuring Richard’s safety in the bathroom while bathing was our top priority. EA Mobility demonstrated extensive knowledge about Richard’s condition of Down Syndrome and recommended adaptations to enhance Richard’s safety without making the bathroom look clinical. The journey with EA Mobility has been outstanding, featuring specialist knowledge and high-level communication from design to completion. The installation manager, Justin, was exceptionally polite, responsive to our queries, and clearly experienced in bathroom adaptations. The installer, Phil is one in a million; nothing was too much trouble. Phil respected our home, was punctual, clean, tidy, and highly skilled, ensuring timely completion even after a brief delay with the flooring. The resulting walk-in shower, anti-slip flooring, grab rails, and body dryer will make bathing for Richard easier and safer. Our heartfelt thanks to the entire EA Mobility team.
Customer in Lincolnshire
Posted on 13/11/2024
, work completed 08/11/2024
Recommended
Bathroom and en-suite conversion to wet rooms
I wanted my en-suite shower room and family bathrooms converted to wet rooms. On the initial call, I was given an estimate of a typical wet room and was pleased that the actual quote after the survey was considerably less. Doing both at the same time provided significant savings. My wife was due out from the hospital after a stroke so I wanted the work completed beforehand and it was although there was a couple of days overrun. The technicians, Ivan the main builder and Steve the floorer did excellent work. I assume that all jobs of this type have unforeseen snags that arise but Ivan was particularly conscientious in ensuring that the quality of the end product was not compromised by shortcuts even if the work took longer than expected. He worked long hours and ensured that everything was left clean and tidy at the end of the day. I am pleased with the accessories added. The heated towel rails are of good quality, the shower mixer taps have a simple on/off lever and the shower slider lock is a simple press and slide mechanism which can be easily be used with one hand which is ideal for my wife. Overall I am very pleased with the end product and feel it is good value for the money
Customer in Buckinghamshire
Posted on 07/11/2024
, work completed 30/10/2024
Recommended
Bathroom conversion
EA mobility have been a pleasure to work with from first contact to completion. At a stressful time they were always supportive and coped with various changes we made to the order. Whilst every contact deserves praise our fitter Dan is worthy of special mention for the quality of his work and his friendly and helpful attitude We would have no hesitation in recommending EA mobility
Customer in Cheshire East
Posted on 25/10/2024
, work completed 04/10/2024
Recommended
Quality Bathroom Conversion
EA Mobility were contracted to remove our existing bath/shower and WC pedestal and install new walk-in electric shower (with seat) and WC. Work involved boxing out the area above a sloping floor that was hidden by the old bath, installing new waterproof wall panels throughout and laying non-slip floor tiles. This was done in accordance with the original quotation with minor additions done to a price agreed before start of work. The nine day installation was a one-man operation apart from a short period of electrical supply re-wiring to accommodate the higher powered shower. The installer was punctual each day and worked extremely hard showing competence and quality in all the necessary skills. I was consulted politely when decisions on installation details were required. The completed installation met all our expectations and looks very pleasing. Everything was left clean and tidy and waste materials were removed promptly. The only issue was some degree of confusion when communicating with head office. The start date agreed with the project manager on his visit was not as registered on EA's system so the work eventually started 2 days later after some negotiation. I also received two telephone requests for final payment before the job was completed. It would seem this job was confused on their system with another which had been completed. Despite these minor annoyances, we are very pleased with the overall result.
Customer in East Sussex
Posted on 13/10/2024
, work completed 27/09/2024
Recommended
Excellent service
Very satisfied with conversion of bathroom to a wet room. Excellent service from initial consultation, survey right through to installation and follow up to ensure I was happy with the work. Ryan Dangerfield, the fitter, was very professional, helpful and ensured the process caused as little stress as possible. The finished job has exceeded my expectations and has been well worth it.
Customer in Cumberland
Posted on 07/10/2024
, work completed 02/10/2024
Recommended
Conversion of bathroom to wetroom
I am very pleased with my new wetroom. As an amputee I needed someone to convert my bathroom into a safe space to shower and toilet. EA Mobility were able to do this with the minimum of fuss or inconvenience. Their products and materials are of good quality. The fitter was considerate and his workmanship of a high standard. I was consulted throughout to ensure everything met my needs. The result is that I am able to use the room confident that I can do so safely. An altogether positive experience.
Customer in North Yorkshire
Posted on 24/09/2024
, work completed 19/09/2024
Recommended
What a wonderful job they did!!! They did a fantastic job.
I cannot tell you how amazed I am! I had a wonderful service, terrific workman and everything was efficient. They were clean and tidy and came when they said they would. The products they sold me are absolutely amazing, I'm highly delighted. I didn't know this company or anyone that had used them but I saw they were a trusted trader. They have transformed my bathroom! They have gone above and beyond.
Which? Trusted Traders Consumer
Posted on 13/09/2024
, work completed 03/09/2024
Recommended
Poor management results in damage and late completion
The installation of a wet room in existing bathroom went way over the agreed 4/5 days and wasn't finished until 4 weeks later after rectifying a badly fitted shower screen. Installer, Ryan was great (5 stars) but he didn't have the correct tools to start the work (concrete breaker), had to keep nipping out to get stuff and finish other projects. Project manager, Justin was virtually none existent and was not running the project in a way that kept it on track. He made no effort to visit site after he was made aware the job was running late on the second day. By the Friday, when it should have been finished we had no shower, basin or floor in the bathroom despite agreeing before the start that my wife, who has several disabilities, needed the shower by the Sunday. Asked Ryan if he would get it done over weekend, was told they don't work weekends. In the second week, in a rush to get ready for the vinyl layer, 6 holes were drilled through to the living room wall and 2 went into the kitchen shattering a tile. No response from the project manager to sort out the issue, rang office, Maxine (5 stars) said Justin was on leave. she also said they don't work weekends. Manager Stuart, also said they don't work weekends, told him it was in the signed contract, had to tell him where and he told me he wrote the contract. That's misrepresentation as we relied on that to get the job done. Can't recommend this company as poor management ruined a much needed room for my wife.
Customer in Nottinghamshire
Posted on 08/09/2024
, work completed 03/09/2024
Beautiful wet room
My husband was very ill in hospital, so our ‘thought about’ wet room very quickly became a priority. From the initial ‘phone enquiry, the customer service was exemplary. Martin made the first visit, drew up plans, emails were sent to me at every stage, all my questions were answered, and one thing I must emphasise all the EA Mobility guys who came were really kind and considerate to me. I was here on my own, my husband was very unwell in hospital and I was visiting nearly every day, they were quite happy to fit in with my erratic time schedule. Lewis came to do the survey, gave me a start and finish date and as my husband was discharged from hospital before the start date Lewis kindly made a 2nd visit at my request to talk through the process with my husband. Chris the installer was brilliant, he worked so very hard and some of the days were very hot. Nothing was too much trouble for him, a fantastic guy - well done to all and thank you, it is fab!!
Customer in Hampshire
Posted on 24/08/2024
, work completed 20/08/2024
Recommended
Great quality, on time, on budget
Work involved installation of wet room (shower and wash basin) in a downstairs bedroom. Communication was good throughout, all materials arrived on time and work was undertaken as agreed. Gary respected our privacy and carried out the work to a high standard, we are delighted with the outcome and would not hesitate to recommend their services.
Customer in Buckinghamshire
Posted on 22/08/2024
, work completed 20/08/2024
Recommended
Bathroom install
Although it was far more expensive than we could really afford, we went with ea mobility as, at 3rd attempt, we had to get it right and provide my mum with a bathroom that was safe and practical for her needs. Contact was good, start delayed as previous needed competing (which we were happy with as we didn't want people disappearing once started to finish other work. Chris the plumber worked really hard, under stood our needs and generally very good job done. We do have a minor issue which is with customer service so will update this based on how resolved.
Customer in Hampshire
Posted on 21/08/2024
, work completed 16/08/2024
Recommended
Great work carried out to our satisfaction on schedule and within budget.
Very professional and work done to a very high standard. Everyone we came in contact with from our initial enquiry to completion kept us informed and any problem he came across never fazed the installer who kept us advised and came up with a solution. Would have no hesitation in recommending this firm to anyone.
Customer in Edinburgh
Posted on 20/08/2024
, work completed 16/08/2024
Recommended
We are delighted with our new wet room
EA mobility have provided an excellent service. The assessment appointment was very quickly made where we were able to consider what was needed for the future. The surveyor helped refine the choices. The fitter was excellent. He was polite, cheerful and helpful. He took pains to make sure that we agreed on what he was doing at every stage. He was always on time, protected the carpets and walls in the house and tidied away every day. He was not disturbed by the need to keep pets confined. His work was careful, skilled and well done. He handed the wet room over after fitted and made sure I knew how everything worked. We are delighted.
Customer in Central Bedfordshire
Posted on 08/08/2024
, work completed 07/08/2024
Recommended
Bathroom conversion to walk in shower
A vast improvement in conversion from bath to walk in shower, no longer having to climb over edge of bath. It was completed a day early and the original quote remained the same all the way through. The whole team from initial surveyor, project manager, fitter and electrician were all very knowledgeable, listened exactly to what we had to say, very polite and asked us exactly what we wanted to achieve at each stage. The fitter, Richard, immediately put down coverings to protect our carpet as soon as he arrived on site, before commencing any work. Richard, the fitter, respected our property, arrived when he said he would, knew what he was doing and got on with the work with minimum disruption, and completed the work with a very pleasing result. All problems were immediately dealt with by fitter as they arose. Very polite office staff from EA mobility rang us both at start of work and on completion to make sure we were happy with everything. Well done EA Mobility and your excellent team.
Customer in Medway
Posted on 23/07/2024
, work completed 17/07/2024
Recommended
Great work.
We had the old bathroom taken out, replacing the fittings with a walk in shower including a seat and grab rails, WC with vanity unit and wash basin. We had wall panels in place of tiles and LVT Polyflor, again to replace tiles. Good and informative initial meetings with Andy and Justin. Followed by excellent installation by Wayne. He kept us fully informed as to how the work was progressing and quickly dealt with unforeseen problems. We found Wayne to be very friendly, polite and helpful and with the exception of a short lunch break he worked throughout the time he was with us.
Customer in North Yorkshire
Posted on 18/07/2024
, work completed 09/07/2024
Recommended
Very Professional Company.
Complete removal of old Bathroom. Refitting with Walk-in shower, Toilet, Basin, Vanity Unit-3, Grab Rails and new flooring. The installer "Ryan" was always neat/tidy and friendly, nothing was to much trouble. He handled unexpected problems in a very professional way and found time to make a "Fuss" of our dog. We have no problems in recommending this company as everyone from start to finish, including the delivery driver, where very professional and kept us fully informed throughout the conversion.
Customer in Lincolnshire
Posted on 16/07/2024
, work completed 13/07/2024
Recommended
"...what it says on the tin....."
Complete gutting of old bathroom and re-fitting with modern walk-in shower. Job completed on time and on budget. Work was tidy, and fitters were most accommodating for my particular domestic circumstances. There was a water leak outside their control, but it was speedily dealt with. Kept me involved with developments, and readily incorporated my requests.
Customer in Greater London
Posted on 10/07/2024
, work completed 05/07/2024
Recommended
Bathroom Transformation
Wow, EA Mobility transformed a very tiny and dated toilet and separate bathroom into a beautiful combined bathroom. Professional from start to finish. Justin was my “project manager” and Dan my “fitter” and both were superb. Courteous, polite and perfectionists. Nothing was too much trouble. They were flexible and kept me in the loop every step of the way. Because the project was quite big, I had to vacate my property for a while but Justin was in touch with me with frequent updates etc. I had a walk-in-in, whirlpool bath + overhead shower, a raised toilet, plenty of appropriately placed grab-rails, towel rail and sink etc. Beautiful non-slip flooring and they even got cleaners in afterwards to make sure I didn’t come home to any mess. I can’t thank them enough, they’ve improved the quality of my life for which I’m very grateful.
Customer in North Lincolnshire
Posted on 04/07/2024
, work completed 17/06/2024
Recommended
Highly recommended
We have just had a bathroom converted into a wet room by EA Mobility, and were extremely impressed by the professionalism of all concerned. Particularly Ryan whose love for the job was reflected in everything that he did.
Which? Trusted Traders Consumer
Posted on 25/06/2024
, work completed 17/06/2024
Recommended
100% Satisfactory
We were totally satisfied with the work as the workman was really good and cleared up after himself. He fitted a full bathroom for us. He installed a shower, basin and tiled the floor, all to a great standard. We would thoroughly recommend this company to anybody else!
Which? Trusted Traders Consumer
Posted on 25/06/2024
, work completed 14/06/2024
Recommended
Brilliant Service
EAMobiliy recently installed a walk-in shower. There was no pressure to sell at any time and nothing was too much trouble. I was involved at every stage of the project which was completed on time and finished to a very high standard. The fitter Phil, was always on time, polite, respectful and neat and clean in his work. He was fantastic at solving any problems. After using the shower another grab rail was necessary which EA Mobility were happy to oblige. I would highly recommend this company.
Customer in Norfolk
Posted on 21/06/2024
, work completed 14/06/2024
Recommended
Great company, great wet room
Very pleased with our new wet room. Company were very helpful and bathroom fitters were excellent, professional and did a very good job of our bathroom/wetroom. Would highly recommend them.
Customer in Somerset
Posted on 20/06/2024
, work completed 19/06/2024
Recommended
Highly recommended
Thorough, professional job. It was personalised and the trader sat down with me to work out where I wanted everything. The walk-in shower is perfect for my needs and I thought the trader was superb overall.
Which? Trusted Traders Consumer
Posted on 12/06/2024
, work completed 04/06/2024
Recommended
Practical advice and forward planning
From start to finish, our experience of EA Mobility was positive and they fulfilled every one of our expectations. The fitter was pleasant, cheerful, conscientious and we could not have hoped for a better and more positive experience. The finished conversion of bathroom to wet room is excellent and we couldn't be more pleased with the result.
Which? Trusted Traders Consumer
Posted on 12/06/2024
, work completed 28/03/2024
Recommended
Wet Room Fitting
I needed a more accessible shower and advice as to whether our small en-suite could be converted to a wet room, as my local council had said that the walls weren't sturdy enough for grab rails. I received excellent advice and service from EA Mobility, starting with my request for a catalogue and my follow-up phone call. Kevin then came and viewed my shower room - no hard sell but a comprehensive explanation of how they could future-proof my wet room and make sure it met all my needs. And how they would reinforce the walls and fit grab rails! Stewart came a few days later to confirm the details of the contract and answer any questions. The following week Dan started work and he was the main fitter, doing everything except the floor. This was definitely a bonus as I didn't have to worry about the sequencing of jobs etc. Dan was a pleasure to have in the house, completely professional, helpful, friendly and completed the work to a beautiful standard. And I had contact throughout the process from Paul in the office, to confirm everything was running to schedule and going well. Dan spotted that the wrong radiator had been delivered, but got a replacement within the hour. I cannot fault the customer service from all at EA Mobility, and the standard of work is fantastic. Completed on schedule and within budget as well. I now feel safe when showering and it has made such a difference to my feeling of independence. Thank you to all at EA Mobility for making this possible.
Customer in Telford and Wrekin
Posted on 02/06/2024
, work completed 24/04/2024
Recommended
Absolutely amazing
Being an amputee I needed a wash/shower area (wet room) that was safe and accessible. From the first visit I knew from the presentation and literature that this was the Company that I wanted to do the work. I got other quotes. This Company stood out from the others by a massive margin. Gary turned up a few weeks later who did all the stripping out/preparation. He did the complete job fitting/plumbing etc apart from the floor fitting and electrician. Gary was absolutely amazing for the whole job. He was so clean and tidy. Very particular to even the smallest detail. He worked non stop from morning to night. He had his coffee and lunch on the go. Not even stopping for a well deserved break. So polite and professional. A rare thing these days. The only problem was, was his singing and whistling. He needs lessons on these. Hee hee. He was always happy and took a massive pride in his job. What an ambassador to his Company. I would highly recommend AU and Gary without any doubt at all. 100%.
Customer in Swansea
Posted on 31/05/2024
, work completed 31/05/2024
Recommended
Walk in shower
Our existing shower was unsuitable for my wife and we needed a low level walk in shower. Our situation was promptly appreciated by the sales team (incidentally, no high pressure sales techniques or rubbishing competitors’ products) and project manager, and especially by Richard, who fitted the shower. As the work went on he confirmed that things like the grab rails and seat were appropriately positioned for my wife, kept me informed if anything expected occurred (like a floor rafter being being in exactly the wrong place) and how he proposed to resolve it, and worked quickly and efficiently. Richard arrived punctually each morning (throughout all appointments were kept at the time agreed) and at the end of each day explained what had been completed so far and what he would be doing the following day. Happy to give this endorsement of his work. PS: If Richard fits your shower, he likes strong coffee with two sugars!
Customer in Suffolk
Posted on 25/05/2024
, work completed 24/05/2024
Recommended
A tough job well done.
We moved into a bungalow on 8th April and chose EA Mobility to adapt the bathroom to our needs,replacing the bath with a walk in shower. When Gary arrived from EA to start work none of us was aware of the horrific mess of bad plumbing he would find beneath the floorboards. EA found specialist cleaners to clear up the mess so that it was safe for Gary to rebuild the plumbing system properly before he could continue with the original project. He worked tirelessly to get things back on track even though it involved extra time away from his family. He was wonderful - a real life superhero! We are pleased with the result which has been done to a high standard. Thank you Gary and EA. As far as we are concerned we cannot imagine that any other firm could have delivered this quality of service and workmanship sticking with the challenges against considerable odds. EA and Gary-you come highly recommended.
Customer in South Gloucestershire
Posted on 17/05/2024
, work completed 15/05/2024
Recommended
Installation of walk in shower
Today, the 3rd May the installation of our walk in shower was completed by Wayne. Wayne arrived promptly on the 1st May. He was friendly, polite and considerate. He worked non stop for 3 days taking only half an hour for his lunch the first two days but didn’t stop today. We managed to give him a drink just before he left this evening. His work ethic is excellent. Everything was cleaned down and tidied away before he left each evening. The whole bathroom was spotless when he left today. He chose well for the little extras we had to have such as a finishing strip along the floor and was so very helpful in his suggestions for positioning the grab rails and seat. Everything has been done to perfection. He is a great asset to your company. Thank you
Customer in South Yorkshire
Posted on 03/05/2024
, work completed 03/05/2024
Recommended
Excellent work and considerate
My bath was replaced with a walk-in shower. I was kept fully informed about the whole process. The work was completed by Kiran on time to an excellent standard, with the minimum of disruption and all my individual needs were taken into consideration. I would have no hesitation in recommending this trader.
(your username)
Posted on 03/05/2024
, work completed 03/05/2024
Recommended
Fantastic Job, Very Pleased
I've just had my bathroom remodelled by EA Mobility. From start to finish they have been friendly, professional and fully understanding of my needs and requirements. Their installer (Lawson) turned up on time on day one, he was well presented and friendly. Throughout the install he kept me informed, he arrived each day at the time he said he would, he worked hard, even when thing didn't quite go to plan he was able to adjust. I'd highly recommend EA Mobility for your bathroom needs.
Customer in Berkshire
Posted on 30/04/2024
, work completed 30/04/2024
Recommended
Removal of bath and installation of walk in shower
Very swift and professional response to enquiry. Two visits to discuss and clarify our needs. Work began beginning of the next week. All completed in 4 days. Installers were polite, professional, hard working and very well organised. Answered all our questions and kept us informed at all times. Very pleased with the result. Would recommend the company.
Customer in Berkshire
Posted on 27/04/2024
, work completed 14/03/2024
Recommended
Absolutely Fantastic
Being disabled and no longer to be able to get in the bath/shower we consided a walk in shower so I could be wheeled into it. But after consultation with EA we had a wet room insalled instead, The workmen ( fitter,electrican and floor fitter) were absoloutely fantastic, worked hard and cleared up every night to leave us safe. Would VERY HIGHLY recommend, they were all very professional including the office staff who were just as good polite and caring with all our needs.
Customer in West Midlands
Posted on 24/04/2024
, work completed 19/04/2024
Recommended
A great company to work with
I had an easy-access bath fitted recently. I had 2 face to face visits from staff beforehand, and received excellent, thoughtful advice without being in any way pressurised into making a decision. The team who fitted the bath were punctual, polite and professional, and the chief fitter, Auris, worked incredibly hard and was determined to produce an excellent result for me. I also received several calls from the office while the work was being carried out , to make sure I was happy with progress, and then the finished result. Thank you to everyone for an excellent job.
Customer in Hertfordshire
Posted on 21/04/2024
, work completed 12/04/2024
Recommended
Bathroom and downstairs toilet rebuild
Our 40-year-old bathroom required a makeover with a new walk-in shower and full bathroom suite. In a house 135 years old no easy task as no corners are square or walls flat. The job took two weeks and the result is superb. The quality of the fixtures and fittings was exceptionally high. We are immensely satisfied with the result. The tradesman who carried out the work, Gary, could not have worked any harder for us. Here every morning by 8-30 and with us until 5 every evening. He carried out all the tasks to a tremendous standard and was a pleasure to have in the house. We will always be grateful to him for his efforts. The company were very good to deal with and we would have no hesitation recomending them to others. Thank you.
Customer in Vale of Glamorgan
Posted on 20/04/2024
, work completed 19/04/2024
Recommended
Walk in tub
I am very pleased with the work done. A large cabinet shower had to be removed before the walk-in tub could be fitted together with wall panels and shower. Ryan did the installation and he has done it perfectly and we are extremely pleased. Thank you very much.
Customer in Suffolk
Posted on 18/04/2024
, work completed 17/04/2024
Recommended
New walk in shower
Absolutely brilliant from start to finish, very friendly and professional, excellent job done when stated and finished on time with no hiccups, would recommend with out hesitation
Customer in Staffordshire
Posted on 15/04/2024
, work completed 03/04/2024
Recommended
Wet room put in
Kiran knows his trade and materials well. He shows pride in his work and has done a meticulous job for me. Well done Kiran and EA Mobility who made the whole job from start to finish run like clockwork. WELL DONE ALL !
Customer in Greater London
Posted on 22/03/2024
, work completed 11/03/2024
Recommended
Excellent work
For mobility reasons I needed to change my shower to a walk-in bath. I am so thankful that I chose EA Mobility when I was looking online. Kevin the owner came to my home. He discussed my requirements, cost and timing. Darren came to do the installation. The work done is excellent. I couldn’t ask for more. If any problem arose Darren solved it. Darren is a friendly person and very easy to talk to. The work was finished earlier than I expected. An excellent worker, part of an excellent company.
Customer in Ards and North Down
Posted on 20/03/2024
, work completed 24/03/2020
Recommended
BRILLIANT JOB DONE FROM THE BATH TUB TO WALKING SHOWER
AMAZING WORKMANSHIP AND PROFESSIONAL ATTITUDE SHOWN COULD NOT HAVE ASKED FOR BETTER COMPANY ALL UNDERTAKEN WORK DONE ON TIME BEST BATHROOM FITTER SENT TO DO MY JOB AND HIS NAME IS AURELIJUS LUKSAS
Customer in Leicester
Posted on 06/03/2024
, work completed 05/03/2024
Recommended
Top quality, considerate and hardworking
Chris from EA Mobility did a fantastic job doing our bathroom refurbishment. Had to knock two rooms into one, install wall panelling, pipework, and new bathroom furniture. Communication was excellent, asked for our input whenever appropriate, arrived at the agreed time every day and put a full shift in every time. Had a small issue when the flooring was fitted by a colleague but Chris put in the extra effort to make it good and leave us with a fantastic looking bathroom that has made our lives so much easier. Given that he was working at full tilt for the ten days he was given I feel like the office could have given him an extra day on site. Nonetheless, all things considered, I am impressed with EA Mobility, especially by how they were able to ensure everything was scheduled and done on time. 5 stars, would happily have them working at our house again.
Customer in Greater London
Posted on 02/03/2024
, work completed 25/01/2024
Recommended
Excellent service from start to finish
We're thoroughly pleased with the recent installation of our mobility bath. We were briefed beforehand on what to expect and asked if we had any concerns with the installation plan before they even got started. Once our installer Chris arrived, he briefed us again on what to expect, timings etc and kept to his word over the entire 3 days. At the end of each day, the bathroom was left tidy so we could use it overnight. By the time he left on day 3, the rubbish had also been collected. Now we have a beautiful bath and we're looking forward to enjoying it for years to come. Thanks Rose, Chris, our electrician and the rest of team.
Customer in Greater London
Posted on 28/02/2024
, work completed 28/02/2024
Recommended
Excellent Service and Customer Care
We needed a bathroom converted to a wet room by a reputable company and within set timescales to allow enhanced arrangements for day care. I was attracted to EA Mobility because they specialise in bathrooms, have an in-house workforce rather than sub-contractors and had very complimentary reviews. All the staff I had contact with acted professionally, were personable, gave helpful advice and accommodated some changes along the way. Dan and Lawson installed the wet room and fittings, both highly capable and a pleasure to have them in our home. Dan was here for the majority of time and I am especially grateful for the quality of finishes and advice on the final position and operation of equipment. The completed wet room is a really good job, expertly done, and is going to be well used and invaluable in the future as needs evolve. I have no hesitation whatsoever in recommending this company.
Customer in Greater Manchester
Posted on 26/02/2024
, work completed 22/02/2024
Recommended
Bathroom Refit
We asked eamobility to carry out a refit of our bathroom who sent Ryan to us as our project fitter. Ryan showed a high level of professional skills in his plumbing work, decorative wall cladding fitting and floor cladding installations. Ryan's work has transformed our bathroom completely to our great satisfaction. A most pleasant and caring person Ryan always wanted to achieve the best result possible for us. eamobility has been a very good choice and we would recommend this company to another customer. NB Did not reply to your messages as have had trouble with my phones and laptop and only got your messages today.
Customer in Northumberland
Posted on 23/02/2024
, work completed 24/02/2009
Recommended
Wet Room Installation
I'm not usually lost for words, but on this occasion I almost was - this company is amazing. I needed to convert my old bathroom to a fully accessible wet room for the comfort and safety of my elderly parents who have disabilities. Kevin called at my home for an initial site visit on 11/01/24; he talked about the needs of a relative of his who lives with a disability. I knew straight away this was a company that could be trusted. Kevin wasn't speaking from a text book, he was speaking from genuine experience and had gained a great deal of knowledge about disability adaptations over the years. I was more than happy to proceed with EA Mobility for the wet room. Installation commenced on 13/02/2024 and was fully complete by early afternoon 15/02/2024. Our installer was Chris - he was brilliant. He is a really nice guy and was polite, courteous friendly and considerate. Chris is a neat and tidy worker and was meticulous in his attention to detail; the finished result has been completed to the highest professional standard. Chris is a real credit to EA Mobility. I was completely 'blown away' by the transformation and I know our new wet room will greatly enhance my parents' comfort and make life so much easier for them. A huge thank you to the team at EA Mobility who made this transformation possible for me. If anyone needs an easy access bathroom, I whole heartedly recommend EA Mobility.
Customer in Mid Ulster
Posted on 16/02/2024
, work completed 15/02/2024
Recommended
Accessible Bathroom & Bedroom completed.
We had a bedroom & bathroom completely changed/renewed to suit our daughters needs and what an amazing transformation. A huge thank you to help make our lives that little bit easier especially to Dan who couldn’t do enough for us. Everything was done to the time scale we were given. Very efficient & tidy we could not fault him in anyway. A pleasure to of met him and what a lovely bloke too! Thanks again 😀
Customer in Staffordshire
Posted on 07/02/2024
, work completed 30/01/2024
Recommended
Exceptional Service
At the Outset,Nothing was too much trouble for the EA Mobility. Kevin, the owner attended , estimated, discussed what our requirements were! Estimate was satisfactory, surveyor/ PM Lewis initially reviewed the quote to make sure all was good with installation pending. Lewis kept us informed at all times. Communication was superb! Adam the installer , once again a credit to EA Mobility. Adam was able to keep disruption to a minimum of existing - even going out of his way to find a very close match to existing tile required - hence the Exceptional service Title. Chris & Steve we need to mention also as they were active On the project and exceptionally helpful Would welcome discussions to recommend them highly
Customer in Greater London
Posted on 02/02/2024
, work completed 05/01/2024
Recommended
Bathroom conversion
From start to finish all was made so easy. Work started on time and finished to very high standard. Special thanks to Dan the plumber. He was brilliant, and so tidy. We were highly delited with the finished conversion. They even arranged rubbish collection the day after they finished. With many thanks.
Customer in West Midlands
Posted on 17/01/2024
, work completed 07/12/2023
Recommended
the job was completed on time and to a good standard.
Our walk-in shower was fitted to the requested time scale. Richard the installer was very pleasant and thoughtful, and consulted us as the work progressed. We could not fault the standard of his workmanship and we are delighted with the result. We had contacted other national companies carrying out similar work and were not impressed, so were pleased to find a company that was so helpful.
Customer in Suffolk
Posted on 16/01/2024
, work completed 11/12/2023
Recommended
Good verbal interchange on work details.
We had a bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 4 days by a good fitter named Darren. All went well although some additional minor parts needed to be bought locally by EA Mobility. We selected them having seen an example of their work nearby. The cost appeared fair.
Customer in Surrey
Posted on 10/01/2024
, work completed 05/01/2024
Recommended
Strongly recommended
There were a lot of problems that weren't visible before the trader came, but Darren solved them and coped brilliantly with all the work. I couldn't have asked for more.
Which? Trusted Traders Consumer
Posted on 21/12/2023
, work completed 29/11/2023
Recommended
Excellent installation
Brochure promoted on internet, my request led to appointment with Michael Callahagn 26 October. We decided to proceed at that meeting. Had to chase for surveyor's appointment to be within 14 day cancellation period. That was fixed with Lewis Cull for 9th November and agreed for work to commence 27th November. Schedule and colours were agreed and on due date Chris Jones arrived as arranged. I have to compliment Chris on the high professional standard of his work, his attention to detail, his site cleanliness and communication. The job was completed on 1st December to our satisfaction. He is obviously an asset to the Company. Should the occasion arise we would have no hesitation in recommending E.A. Mobility
Customer in West Sussex
Posted on 09/12/2023
, work completed 26/10/2023
Recommended
Excellent Service
We had the bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 3 days by a fitter named Chris he was a really nice guy who carried out the work in a neat and tidy manner and no damage to the existing tiles on the floor and walls. We had to have a waste pump installed as an extra and this was all carried out all in the 3 days. I would recommend this company as the work was excellent and reasonably priced
Customer in Hertfordshire
Posted on 08/12/2023
, work completed 08/12/2023
Recommended
Excellent work and very professional
Work was started and completed within the arranged timeframe Nothing was too much trouble. The bathroom fitter was very knowledeable with years of experience. The work was carried efficiently and tidily we went with eamobility as they were recommended in Which
Customer in Greater London
Posted on 28/11/2023
, work completed 16/10/2023
Recommended
Repairs to water damage in a bathroom
Darren Shepherd repainted damaged skirting boards, filled and painted damaged light fittings and repaired a swollen door that required removing and rehanging. He approached the tasks methodically and carefully. He kept me fully informed of what was happening. He was friendly and helpful and talked through the work to be done. He finished the jobs to a high standard and left the site looking clean and tidy. Thank you Eastern Adaptations.
Customer in Hampshire
Posted on 27/11/2023
, work completed 27/11/2023
Recommended
Recommended service
We were extremely pleased with the service. We saw the owner who was our first contact and then the insulation manager, as well as the installer. He arrived on the 20th November. They were very nice people, polite and efficicent, and left everything as you'd want it to be left. I would recommend this company.
Which? Trusted Traders Consumer
Posted on 27/11/2023
, work completed 22/11/2023
Recommended
First Class work
Chris Jones employed by EA Mobility came to fit out our wet room this week. He was always punctual, pleasant, cheerful and receptive to any queries or concerns. Blessed with a wide range of skills the work was all completed to a very high standard. Such a star, thank you Chris.
Which? Trusted Traders Consumer
Posted on 23/11/2023
, work completed 16/11/2023
Recommended
Excellent work
EA Mobility have just helped us future proof our house by creating a new downstairs WC and walk in shower in lieu of a bath. Wayne, the main contractor, was highly professional, flexible, trustworthy and likeable. All work was completed to an exceptional high standard with the minimum of disruption to our daily lives. From start to finish this company was easy to work with and professional. We would recommend them to any potential customers.
Customer in Greater Manchester
Posted on 15/11/2023
, work completed 14/11/2023
Recommended
Great attention to detail and workmanship
Gary provided quality workmanship and was always ready to answer questions we had for him. We thoroughly recommend this company.
Customer in Worcestershire
Posted on 03/11/2023
, work completed 03/11/2023
Recommended
Fantastic Service
Mobility Shower with handles and chair inside. Chris was a fantastic tradesman who came on time to complete the job. Neat and Tidy throughout. Cleaned up everything before he left and took away all rubbish and old shower. Polite and friendly. Couldn't do enough for me.
Which? Trusted Traders Consumer
Posted on 02/11/2023
, work completed 24/10/2023
Recommended
Excellent installer made updating of en-suite a pleasure
Replaced and updated our en-suite shower. The installation date was brought forward by a week which was very helpful as existing shower was faulty. Our installer was Chris who worked tirelessly to get the job done in good time. He was neat and considerate, leaving everything tidy at the end of each day. We were impressed by the quality of his work and attention to detail. He ensured our floor coverings were protected and swept up each day so we were not left sleeping in a building site. At the end of the work all waste was removed and the area vacuumed ready for us to use once the sealant had dried. It was a pleasure to have someone working in the house who was friendly and obliging. We are very satisfied with the finished result.
Customer in Hampshire
Posted on 28/10/2023
, work completed 27/10/2023
Recommended
High quality workmanship.
Good communication from start to finish. Started on time and finished on time. The surveyor and installer were helpful and friendly. The completed work was to a high standard.
Customer in Wiltshire
Posted on 19/10/2023
, work completed 19/10/2023
Recommended
Highly recommended
EA mobility converted my unsuitable en suite into a fabulous wet room. They took care of everything from planning to completion. Wayne who did all the work is an absolute diamond and a credit to EA Mobility. The job wasn't easy partly because of a difficult staircase to shift things but Wayne coped with everything. He worked so hard doing all the prep work then fitting everything, cleaning up at the end of every day before he left. He even vacuumed the hallway for me on the final day! The end result of his efforts is incredible and I'm delighted with my new wet room.
Customer in South Yorkshire
Posted on 21/09/2023
, work completed 21/09/2023
Recommended
Couldn’t have chosen a better company.
We needed a wet room as we have varying mobility problems. I found EA Mobility via a newspaper advert, and after contacting them, Andy, the designer visited. He was very knowledgeable, and very thorough in discussing our needs, and incorporating the advice from our occupational therapist. He planned the room and sent us a CAD layout and the order was placed. Steve, the surveyor visited the following week to check things over and advised on some small changes that were necessary to the original plan. He also visited during installation to make sure we were happy with everything. Dan, the fitter arrived promptly on the day work started, and over the next two days removed everything from our old bathroom, during which time Martin, the electrician arrived to do his part. The materials arrived the following day, and installation began. My apologies, but I didn’t get the name of the fitter who installed the floor, but he did an excellent job and advised on care and maintenance. Work was completed to schedule, and Dan was mindful of the smallest detail, checking regularly to make sure everything suited us. He also left everywhere clean and tidy each night. We now have our new wet room, which is beautiful and functional, and has made life so much easier. We would like to thank everyone involved in the project for excellent and truly empathetic service and a beautiful end result. We wouldn’t hesitate to recommend EA mobility. We chose well. Thanks guys.
Customer in Cheshire West and Chester
Posted on 15/09/2023
, work completed 12/09/2023
Recommended
Darren was very helpful
Darren was very helpful a very good worker and polite he was also on time every day and the job was finished in the schedule time .
Customer in Hampshire
Posted on 31/08/2023
, work completed 31/08/2023
Recommended
Highly recommended
I needed a new walk-in shower and a new toilet. I chose this company because they employ their own fitters and I had been let down before by companies who quote and then hand over to sub-contractors who don’t turn up. It turned out to be a good choice. An initial visit from a representative established my requirements. I was shown a brochure and samples of, e.g. flooring material. This was followed up by a surveyor’s visit to take measurements. A pleasant person arrived on the scheduled date to carry out the work. All the materials were delivered on the same morning. He worked every day without interruption, and the work was completed in five days. There was very little disruption as the old suite was removed and the new pipework was completed. Noise and dust were kept to a minimum. The fitter kept me fully informed about his progress and e.g. the need to turn the water on and off. The work was finished to a high standard. He even cleaned the area where he had been working before he left. All the waste materials were collected for disposal afterwards. The payment was staged, so that I paid a deposit, a stage payment when the work started, and a final payment after completion. I was very satisfied with this work, and I would recommend this company wholeheartedly.
Christine in Portsmouth
Posted on 26/08/2023
, work completed 26/08/2023
Recommended
Faultless work
Chris was excellent with the work he carried out, he was very clean and tidy. Attention to detail was great and really considerate when working in our home.
Which? Trusted Traders Consumer
Posted on 23/08/2023
, work completed 14/08/2023
Recommended
Invalidity bath delivery and installation
Removed existing bath and fitted new bath with minimal disturbance excellent and considerate workmanship throughout.
Christopher in Greater London
Posted on 14/08/2023
, work completed 09/08/2023
Recommended
Bathroom conversion to complete shower room
Regardless of a few unforseen installation issues which were duly overcome,the whole job was completed by Gary the very professional and competant installer who discussed everything with us and made sure all was satisfactory.He was one of the best tradesmen we have ever had dealings with.
Customer in Sir Gaerfyrddin
Posted on 13/08/2023
, work completed 03/08/2023
Recommended
Professional, helpful and kind. Did a great job!
After many ifs and buts, we got the wetroom installation done. I can only praise everyone involved but of course, first and foremost Auris who did most of the work. Always finding the best solutions of any issue in a calm and professional way. Going way beyond what you could expect. We even tried the wetroom for a couple of days before the work was completely finalized. Just to make sure it would work for us. Even the cleaning was done to a better standard than expected! I would certainly use EA Mobilty again.
Customer in Lincolnshire
Posted on 12/08/2023
, work completed 09/08/2023
Recommended
New walk in shower
Chris Jones, fitted a new walk in shower for my mum. I was very pleased with the work. Satisfied customer
Which? Trusted Traders Consumer
Posted on 09/08/2023
, work completed 08/08/2023
Recommended
Great bathroom
Very neat and professional job, my bathroom is now spick and span and ready for my disabled wife to use, speedy installation and attention to detail. Thank you EA Mobility.
Alan in Greater London
Posted on 21/07/2023
, work completed 21/07/2023
Recommended
Great Job Done Gary!
We are so happy with the great work done in our bathroom & kitchen. All thanks to the skilled, hard work of Gary. Both rooms now look transformed and life has been made so much easier. The care and communication from EA mobility was first class. All completed on time, I would recommend EA Mobility without reservation. Once again, our gratitude to Gary for his courteous manner and his professionalism throughout.
Customer in Greater London
Posted on 03/07/2023
, work completed 29/06/2023
Recommended
Such a beautiful result!
EA Mobility have just refurbished the four bathrooms in the Care Home I manage. Working in this environment can be fraught with difficulties but this was the opposite - everything, from beginning to end, went smoothly. All the individuals associated with the work - from the senior members of staff who agreed the work to Richard, the fitter who delivered the finished article. Richard was the ideal person to have in the Home, he was unfailingly professional, polite and cheerful, kind and easy to approach (including by the residents who wanted (and had) influence on the design and who were keen to get feedback on progress); he seemed to have a natural empathy for the lives of the people who live here. It is always a concern and a source of some anxiety to have work done in this busy environment but we honestly got so used to Richard coming in and out that it was never a problem and my anxiety about having the work done reduced very quickly. A huge thank you to everyone at AE Mobility!
Business Customer in Essex
Posted on 02/07/2023
, work completed 30/06/2023
Recommended
very pleased with the work carried out
From the initial phone call to the completion of the work, we were very satisfied with the products and the quality of service. We would have no hesitation in recommending their service.
Customer in Leicestershire
Posted on 29/06/2023
, work completed 07/06/2023
Recommended
Wet room
From the first phone call to the finished wet room, everyone was very professional and polite, keeping us up to date with any developments, giving us confidence in the products and services. Dave the fitter has made a fantastic job of fitting the wet room.
Andy in Staffordshire
Posted on 27/06/2023
, work completed 16/06/2023
Recommended
Excellent service and fantastic work
We had a wet room installed and from start to finish we were kept well informed throughout the entire process and the team have been polite, helpful and respectful of our home. I have to give a special mention to Dave our installer who has done an excellent job even after encountering a few problems. Nothing is too much trouble for any of the team and it is so refreshing these days to have excellent customer service
Customer in Lincolnshire
Posted on 13/06/2023
, work completed 25/05/2023
Recommended
Very happy with Job
Derrick was efficient, tidy, clean and polite. All in all, very pleased with it.
Which? Trusted Traders Consumer
Posted on 07/06/2023
, work completed 28/04/2023
Recommended
Excellent service.
I had my bath removed and a walk-in shower fitted. Auris arrived on Monday morning as promised, worked alone, and finished Thursday morning. I am over the moon with the bathroom - the shower is fantastic, the workmanship is very good and Auris cleaned up after himself, even hoovering the hall carpet before he left!! Excellent service and I'd definitely recommend them to everyone.
Customer in Hampshire
Posted on 25/05/2023
, work completed 25/05/2023
Recommended
Bathroom Adaption and Installation.
We would like to extend our thanks and gratitude to the team involved with our Bathroom installation. From start to finish, the whole team have done a great job, from the first contact, to the site visit and to removing all of the old bathroom equipment. We would especially like to thank Kieron who was our installer. He was so professional, polite, friendly, punctual and overall a really 'nice chap'. He always explained what he was going to do each day, and kept to the schedule. He was very friendly and always came and went exactly when he said he would. He left the area clean and tidy each day. This all had such a great impact on us when having this big job done, and we can only say a huge Thank you to him and your team for making this experience a very positive one. Thank you from Mr & Mrs Greenaway.
Customer in Greater London
Posted on 22/05/2023
, work completed 18/05/2023
Recommended
Brilliant
Justin was brilliant, full bathroom conversion, very friendly, explained things clearly.
Which? Trusted Traders Consumer
Posted on 18/05/2023
, work completed 29/03/2023
Recommended
Job well done
From start to finish the installation of a wet room and revamp of the toilet was carried out in a very timely manner. I received the Quote on the 24th March and the whole project was completed by the 11th May. (with a slight hiccup on the rubbish clearance). All personnel, John Tobias (who provided the Quote), Lewis the Project Engineer), Lawson (the Installation Engineer) plus the Electrician Floor Layer and even Maxine back at HQ, were thorough, competent and extremely likeable, setting us at ease and confident in their ability to provide an extremely timely installation. As the 'main man', Lawson could not be faulted, he worked like a Trojan and took all the pitfalls, associated with an older property and limited space, in his stride. He kept us informed at all stages and made sure that everything was left neat and tidy at the end of each day. How many times he went up and down the stairs I've no idea. As for the finished project, we are well satisfied with the workmanship and finish - we now have a fully lined and furnished wet room and toilet, with all new fixtures and fittings plus we no longer have to be embarrassed by our old Avocado suite. Thanks to all concerned.
Greg in West Sussex
Posted on 17/05/2023
, work completed 11/05/2023
Recommended
Very happy
Explained everything that was taken place - very happy with the quality of work carried out. Company were very helpful and friendly
Which? Trusted Traders Consumer
Posted on 11/05/2023
, work completed 10/05/2023
Recommended
'Every problem has a solution'
EA Mobility turned our ground floor bathroom into an accessible one for my husband, who has Lewy Body Dementia. The bathroom was completely gutted back to bare Victorian brick and redone with easy-clean panelling instead of wall tiles, non-slip flooring instead of floor tiles, new raised toilet, new vanity unit & sink, low-level access shower with folding half-height 'carer shower doors' & thermostatic shower tap. Areas painted: (inside) door, the un-panelled areas of walls, skirting board, ceiling and (inside) window frames. The ceiling light and extractor fan were replaced. The whole process was very quick. I made a telephone query on the Monday, the free home assessment was conducted with Kevin on the Thursday. I was so impressed by the company's approach to 'future-proof' the bathroom, that I paid the deposit that day. Work would have started 4 weeks later, only I asked for it to be delayed slightly. A technical survey was conducted by the project manager, Denleigh. The workman, Richard, stood out from the start as ideal for the job, showing tact, patience and discretion. The hall carpet was covered with sticky-backed plastic for protection, taken up for the weekend and then replaced fresh on the Monday. A company van arrived with all materials and products. The electrician and flooring layer arrived when needed. Nothing was a problem. The shower doors were 2 inches too short in width, so extension bars came by courier.
Customer in Essex
Posted on 04/05/2023
, work completed 28/04/2023
Recommended
Very happy customers
EA Mobility have recently completed the conversion of my parent's bathroom into a wet room to make things easier for my mother who has MND. The contractor (Gary) went out of his way to work in as unobtrusive way as feasible and was in regular contact with me (as requested) with updates and any questions in order to help keep my parents relaxed. The work was completed on time and to a very high standard, would recommend EA Mobility.
Customer in Wiltshire
Posted on 16/04/2023
, work completed 06/04/2023
Recommended
Bathroom conversion
Wanted complete bathroom conversion from bath to wet room- work completed on time and with minimal disruption- Myles was methodical and efficient- nothing phased him-there was a few delivery problems( not his fault) but he just got on with it-he is a credit to your firm-a very pleasent man and patient too- we are very pleased with the conversion and would recommend you highly- well done.
Customer in Lincolnshire
Posted on 03/04/2023
, work completed 31/03/2023
Recommended
Adaptation of Bathroom
A first class professional service from start to finish. The work was carried out to a very high standard and Dave was a pleasure to have in my home working quietly and efficiently with the minimum of disruption I thoroughly recommend Eastern Adaptions Ltd
Customer in Norfolk
Posted on 30/03/2023
, work completed 30/03/2023
Recommended
wet room fitted
EA Mobility has recently fitted a wet room for my wife and I. Justin our fitter could not have been more helpful nothing was too much trouble for him. The high level of workmanship was very impressive. This will make a big difference for my wife and I and we could not be happier with the finished job.
Customer in Medway
Posted on 15/03/2023
, work completed 16/02/2023
Recommended
Excellent service from start to finish
The design process was easy with Kevin & Denleigh. Once the design was agreed and finalised, an initial quote was sent over and fine tuned. The process of material ordering and installation was all taken care of by EA and the installer Wayne did a fantastic job with the bathroom. I am so pleased that the room is both functional and stylish with it not looking like a 'disabled' bathroom. Wayne overcame many challenges including working on the 12th floor of the apartment building. I would recommend EA and the team without a hesitation.
Customer in West Yorkshire
Posted on 13/03/2023
, work completed 13/03/2023
Recommended
Bath Replacement with Walk-in Shower
I would like to praise EA Mobility for the courtesy of their sales team, delivery man and the skill, kindness and hard work of the fitter/plumber (Wayne). Having seen the EA Mobility advert in the local newspaper and made contact with the firm, the whole job was completed within three weeks. I am impressed with the quality of the materials used and appearance of the installation is excellent. As my wife and I both have limited mobility, this new walk-in shower will be a great asset in our home.
Robin in Northumberland
Posted on 08/03/2023
, work completed 08/03/2023
Recommended
Very Happy
The representative was prompt, efficient and friendly and in accordance with our wishes. I would recommend this company to any of my close friends.
Which? Trusted Traders Consumer
Posted on 02/03/2023
, work completed 17/02/2023
Recommended
Really Good Company
We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.
Customer in Norfolk
Posted on 01/03/2023
, work completed 09/02/2023
Recommended
Excellent job
EA Mobility gave us a quote in November and after accepting and agreeing a timeframe they stateed work on 8th February and finished on 15th February as agreed. The work involved fitting a new wetrooom by demolishing a partition wall and converting into one room with both plumbing and electrical work. The work was done to a very high standard and the company did exactly what they promised to do. Very pleased with the finished articled and would happily recommend them.
Customer in Hampshire
Posted on 15/02/2023
, work completed 23/02/2015
Recommended
Bathroom room alterations
The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,
Customer in Hertfordshire
Posted on 15/02/2023
, work completed 15/02/2023
Recommended
Excellent service
We were very impressed by the efficiency of the installation and the quality of service and attention to detail. An excellent service and we would wholeheartedly recommend this company.
Customer in Essex
Posted on 03/02/2023
, work completed 12/12/2022
Recommended
Installation of walk-in shower
We are really please with the shower instalation. Stuart, our fitter, was always cheerful and has done a lovely job. He was able to solve unexpected problems that arose during the corse of the work. For example, re-routing pipes and an additional outside drainpipe. Becasue of this the work took slightly longer than orignally stated but the price was the same. There was a small issue with the blind after the work was completed but this was resolved promptly. I am delighted with my new shower - my bathroom now has the Wow factor!
Which? Trusted Traders Consumer
Posted on 02/02/2023
, work completed 23/01/2023
Recommended
shower fitment
Horace arrived when he said he would and completed the task in a reasonable time and did an excellent job, polite and thoughtful by asking where certain fittings should be placed and clearing away any mess at the end of the day - Top man
Customer in Southampton
Posted on 01/02/2023
, work completed 25/01/2023
Mobility bath installation
The installer was conscientious, hard-working, good time keeper, polite and tidy. Any questions or queries we had were answered. The installation was done within the allotted time scale.
Customer in Essex
Posted on 01/02/2023
, work completed 31/01/2023
Recommended
Wet room installation
Very pleased with all aspects of work done. The fitter was very pleasant and helpful, also clean and and tidy at all times and has made a fabulous job in all areas of the installation.
Customer in Northumberland
Posted on 31/01/2023
, work completed 31/01/2023
Recommended
Completed work by Steve Bartley
Steve has spent the last 8 days installing my wet room. Over all the years and workmen that I have used, I believe him to be the nicest, politest and most talented I have come across. The level of finish is outstanding as is his attention to detail and cleanliness, from start to finish nothing has been a hassle and it was a pleasure having him working in my house. He is a credit to your company.
Customer in Swindon
Posted on 25/01/2023
, work completed 25/01/2023
Recommended
Amazing
We were attracted to use EA Mobility because of Which? our experience is you have trusted tradesmen. We would rate as 9 out of 10 becoming 10 out of 10 when we use shower Wayne is an outstanding tradesman and is an asset to company he is helpful professional and excellent tradesman a delight to deal with we are very happy with our new wet room shower.
Customer in Tyne and Wear
Posted on 20/01/2023
, work completed 20/01/2023
Recommended
Conscientious and efficient installer
We were pleased with the work of EA Mobility. Generally everything happened to time and everyone we dealt with was very efficient. After the initial plan was drawn up there had to be a change and it would have been good if we had had more information and a drawing of the replacement plan. The installer, a very pleasant man, arrived very promptly on the start day and worked hard and conscientiously though it proved a much more complicated job than first envisaged due to the age of the house and eccentric plumbing. On one day he stayed very late to be sure there would not be any problems after he had left. The job took two days longer than planned due to above problems but we are pleased with the result.
Customer in Wiltshire
Posted on 17/01/2023
, work completed 10/01/2023
Recommended
Transformation
I am very pleased. Steve has done an excellent job despite difficulties with the water supply and WILD weather. He has been extremely hardworking and very easy to deal with. My new bathroom looks very smart and will make my life much easier and more pleasant.
Customer in East Sussex
Posted on 13/01/2023
, work completed 13/01/2023
Recommended
Outstanding trader
I used them to change my shower room into a wet room. This was brought about following me suffering a stroke late last year. They came and viewed the project within 24 hours of me phoning them. They gave me a price at that meeting which I accepted. They indicated 3rd January start. They kept to this date. Their fitter was excellent and went out of his way to make the whole process tolerable. He finished the job on time and to a very high standard.
Stephen in Suffolk
Posted on 11/01/2023
, work completed 11/01/2023
Recommended
Professional service from start to finish
Delivered exactly as promised. Professional service from start to finish of wet room. Arrived as agreed, completed job to high standard, excellent communication with myself and my father. All in all a 5 star service.
Customer in Stockton-on-Tees
Posted on 06/01/2023
, work completed 03/01/2023
Recommended
Very satisfied - expectations exceeded
We had a cramped shower room transformed into a spacious wet room. From the initial planning meeting through to completion, everyone we have dealt with has been courteous, genuine, and determined to help us achieve a result that would suit OUR needs. Although we paid more than we had originally anticipated, when we saw the amount of time spent hiding pipework, electrics and all the other stuff that is usually on display in walls or under the floor, we were able to appreciate where the money had gone. Our fitter Phil was a real perfectionist and resisted every opportunity where he might have been able to cut corners for the sake of an easy life. I know other people who have spent only a bit less but have ended up with a much less polished result. We’ve ended up with a totally accessible bathroom that still feels stylish and is a real pleasure to use. I should also mention that everyone who has worked on this project has been fantastic at interacting with people with significant memory problems, which I have really appreciated. A really great job.
Customer in Northamptonshire
Posted on 30/11/2022
, work completed 25/11/2022
Recommended
Great fitters Phil & Lewis
I was so lucky to have such great fitters Phil was the main fitter helped out by Lewis nothing was too much trouble for them. So very pleased with my wet room. Great after care, had to call them out on the Monday after completion and Lewis was there in the afternoon. So glad I chose this firm. Paul came out to estimate and he was great explaining everything to me. I would recommend this company to anyone, although not the cheapest you get what you pay for, attention to detail and great fitters Phil & Lewis
Customer in East Sussex
Posted on 19/08/2022
, work completed 12/08/2022
Recommended
Brilliant job
Contacted EA mobility to refit our bathroom. We saw a surveyor that same day and our fitter Richard arrived after about five weeks to complete the job. The bathroom needed a complete refit to adapt it to my changing situation and mobility issues. Richard was excellent, very professional friendly and well mannered. It took a week to completely transform the bathroom into a mini wet room. Shower screens fitted to all walls new walk in shower, raised toilet and new wash basin. We were consulted throughout the process by Richard especially towards the end when it came to the positioning of grab rails etc. I am so glad that we used this company to complete the work would highly recommend them.
David in Norfolk
Posted on 10/05/2022
, work completed 06/05/2022
Recommended
Great work on our bathroom
Job was excellent and as promised on time. Bathroom looks beautiful. The person who fitted our bathroom was very efficient and courteous. The whole team was very helpful and guided us from start to finish.
Customer in Greater London
Posted on 02/05/2022
, work completed 27/04/2022
Recommended
Wet room installation
EA Mobility have fitted a wet room roll in shower and built a custom seat for me to sit on whilst showering. They also took my bath off a plinth and brought it to floor level which gives me the choice of a bath or shower. They were very helpful with suggestions and avoided saying they couldn’t do something just because it was against the norm as so many other company’s do. Their work is outstanding and they kept me informed of the job at each step. They regularly asked questions rather than assumed the answers just to make sure that everything is as I wanted. An excellent job done.
Customer in Central Bedfordshire
Posted on 18/03/2022
, work completed 04/03/2022
Recommended
Magical Company
I had a wet room installed by a local builder around three years ago and it has been problematic since the day it was fit, water not draining, puddles of water in corner shower tray amongst other things, despite this builder returning many times to rectify the issues it was still unacceptable. Eventually, EA Solutions attended my address and refit me a new wet room, The result was AMAZINGLY very pleasant, what a superb job they did, went the extra mile as well, there's not enough words available to say how happy I am with their work, it was astounding and left me with a bath/wet room to be proud of. I highly recommend that anyone thinking of having a disability wet room installed to try this company, you will not be disappointed.
Customer in Lancashire
Posted on 17/03/2022
, work completed 25/02/2022
Recommended
Hardworking, Professional & Polite
Having just had a new wet room installed totally from scratch by E A Mobility we are keen to express how much we appreciated Eddis and Auris who came to do the job. We found them extremely hardworking, professional and polite. The workmanship involved is totally top quality and they went that extra mile making sure everything was perfect. Having recently broken my hip we had a ramp installed from our kitchen to the utility as well with good substantial hand rails either side which is really helpful now I am using a stick to get about.
Customer in Lincolnshire
Posted on 22/02/2022
, work completed 22/02/2022
Recommended
Functional and rather beautiful too!
We needed a family bathroom that was adapted for my Mum, who is now using a wheelchair to get about. It was great having Richard in charge of the room. He was meticulous and had a high standard, wanting everything to be as good as it could be. It was very reassuring to be able to trust his judgement and trust that he would really go the extra mile to make the project the best it could be. I will certainly recommend EAmobility. We are very very pleased, and the room is a pleasure to use, both for us and Mum - it’s truly multi-functional so thank you!
Customer in Norfolk
Posted on 29/08/2021
, work completed 23/08/2021
Recommended
Beautiful wet room done to a very high standard
Very clever adaptation to our tiny bathroom made it possible to change it into a wet room for my disabled husband. The representative understood the problems with the room and quickly suggested putting a sliding door outside, a brilliant idea that has made such a difference. I was in no doubt this company had the expertise to give us a safe bathing area for my husband. The representative also gave a quick look at our cloakroom and advised a floor-to-ceiling pole giving my husband something to hold onto having left his walking frame outside. This has proved to be such a lifesaver as this is a place where my husband has fallen twice, but now he automatically grasps the pole which is placed perfectly to give stability as he enters the room. The work on the wet room was carried out to a very high standard, the fitter has been very meticulous about every detail. Nothing was too much trouble making sure we were not left without a toilet throughout the work. This company has given us a beautifully finished wet room done to a very high standard.
Frances Ridgewell
Posted on 06/04/2021
, work completed 26/03/2021
Recommended
An excellent job
Eastern Adaptations converted our bathroom into a bespoke wetroom very efficiently. and with exemplary craftsmanship. Dave Smith (the fitter) was an extremely hard worker who took great pride in his work and ensured that there was a minimum of disturbance to our daily routine. We were most impressed with both the the quality of the work and the care that the company took to ensure that we were satisfied with all aspects of the project. We are very happy to comment Eastern Adaptations to other potential customers.
Customer in Worcestershire
Posted on 06/10/2020
, work completed 17/09/2020
Recommended
A good job well done!
Eastern Adaptations made an excellent job of adapting my bathroom and provided sound advice on safety matters. The work was well organised and the equipment was on site from the start, so there were no delays. The workforce were well turned out, unfailingly polite, skilful and hardworking. The job was completed with a day in hand and I am delighted with the result!
Customer in Rutland
Posted on 28/07/2019
, work completed 22/07/2019
Recommended
Very high quality finish
Kevin carried all of the equipment up onto the 7th floor and performed very difficult work on our leasehold property. He was very considerate towards that detail and he managed to do exactly what we wanted with a very high quality finish and was clean and tidy. We are really happy. As a full time wheelchair user I was struggling with using my bathroom, my ability has deteriorated and I haven't been able to shower properly for 12 weeks but my life is easier now. Kevin listened to what I was asking for but he has a lot of insight into what people need due to his father's spinal injury and this helps him really understand what people not only want but need. He often calls in to make sure we're happy, I can't fault him.
T Devlin, .
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
I am really delighted
Very happy with the work, they cleaned everything up beautifully. The men were extremely kind, helpful and thoughtful. The work was excellent and it has made a great deal of difference to my life. I am really delighted and have already recommended them.
Anon, .
Posted on 08/03/2018
, work completed 08/03/2018
Recommended