Endorsed by Which?

EA Mobility

4.9

120 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

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4.9
120 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
A new wetroom, cloakroom and outside loo - brilliant
Customer Service
Quality
Value
From the moment that Jon Hayday, Installation Manager, came to see us we were involved in every aspect of the work - questions answered, advice given, knowledge and expertise shared. We had our bathroom replaced with a wetroom, also a separate cloakroom and outdoor loo replaced. The work took 3 weeks and covered every aspect, we literally handed over every single thing to the team and trusted them to do the job. Jon visited regularly to check on progress and we also received calls from Paul to ensure we were happy with the ongoing work. The work done by everyone was excellent but we'd like to make special mention of Craig (senior) and Kiran, who were exceptional. Many thanks also to Jon, the two Steves, Craig (junior), and the admin staff - Cheryl, Robert, Paul, and Pete, the mobility specialist. My husband has dementia and every single person at EA Mobility treated him with kindness and respect, and for that alone I thank them. My very best wishes to everyone who helped us,
Customer in Kent Posted on 17/11/2024 , work completed 15/11/2024
Quality and Simplicity
Customer Service
Quality
Value
My husband was in hospital after Chemo. Lost the use of his legs. I decided to have a new shower or wet room to make it easier for him when he returned home. Was recommended by a friend who had had a new bathroom earlier to use this firm. The planning went well on the next day and everything was explained about the walk-in or wet room. Although more expensive I decided on a wet room. Gave me a date in December. The surveyor ( think that’s what he’s called) then came and measured all the pipes etc… to my amazement he said we’ll start next Monday, October 21. As it was it was on the 23rd that Gary started the renovation. I was visiting the hospital every day and had to leave him there at 1 o'clock to do his work. He was absolutely brilliant. His work is very professional and cleaned up every day after him. He was very kind and obliging. Would trust him with anything.. My wet room is Simplicity and Quality. In fact, people around where I live have wanted to see it. The rubble and debris were taken away in 2 goes and not a mark after them either. I have received several phone calls from management to see how it was going and if was I satisfied, so customer care is important to them. I can thoroughly recommend EA Mobility. They did an excellent job for me. The unfortunate end to this is that my husband comes home from the hospital next week and will be unable to see it as he cannot stand or walk to go on the Stanna Stairlift upstairs, so it’s now been done for me and I love it.
Customer in Rhondda Cynon Taff Posted on 14/11/2024 , work completed 02/11/2024
Great top work. Not a fault
Customer Service
Quality
Value
Ensuring Richard’s safety in the bathroom while bathing was our top priority. EA Mobility demonstrated extensive knowledge about Richard’s condition of Down Syndrome and recommended adaptations to enhance Richard’s safety without making the bathroom look clinical. The journey with EA Mobility has been outstanding, featuring specialist knowledge and high-level communication from design to completion. The installation manager, Justin, was exceptionally polite, responsive to our queries, and clearly experienced in bathroom adaptations. The installer, Phil is one in a million; nothing was too much trouble. Phil respected our home, was punctual, clean, tidy, and highly skilled, ensuring timely completion even after a brief delay with the flooring. The resulting walk-in shower, anti-slip flooring, grab rails, and body dryer will make bathing for Richard easier and safer. Our heartfelt thanks to the entire EA Mobility team.
Customer in Lincolnshire Posted on 13/11/2024 , work completed 08/11/2024
Bathroom and en-suite conversion to wet rooms
Customer Service
Quality
Value
I wanted my en-suite shower room and family bathrooms converted to wet rooms. On the initial call, I was given an estimate of a typical wet room and was pleased that the actual quote after the survey was considerably less. Doing both at the same time provided significant savings. My wife was due out from the hospital after a stroke so I wanted the work completed beforehand and it was although there was a couple of days overrun. The technicians, Ivan the main builder and Steve the floorer did excellent work. I assume that all jobs of this type have unforeseen snags that arise but Ivan was particularly conscientious in ensuring that the quality of the end product was not compromised by shortcuts even if the work took longer than expected. He worked long hours and ensured that everything was left clean and tidy at the end of the day. I am pleased with the accessories added. The heated towel rails are of good quality, the shower mixer taps have a simple on/off lever and the shower slider lock is a simple press and slide mechanism which can be easily be used with one hand which is ideal for my wife. Overall I am very pleased with the end product and feel it is good value for the money
Customer in Buckinghamshire Posted on 07/11/2024 , work completed 30/10/2024
Bathroom conversion
Customer Service
Quality
Value
EA mobility have been a pleasure to work with from first contact to completion. At a stressful time they were always supportive and coped with various changes we made to the order. Whilst every contact deserves praise our fitter Dan is worthy of special mention for the quality of his work and his friendly and helpful attitude We would have no hesitation in recommending EA mobility
Customer in Cheshire East Posted on 25/10/2024 , work completed 04/10/2024
Quality Bathroom Conversion
Customer Service
Quality
Value
EA Mobility were contracted to remove our existing bath/shower and WC pedestal and install new walk-in electric shower (with seat) and WC. Work involved boxing out the area above a sloping floor that was hidden by the old bath, installing new waterproof wall panels throughout and laying non-slip floor tiles. This was done in accordance with the original quotation with minor additions done to a price agreed before start of work. The nine day installation was a one-man operation apart from a short period of electrical supply re-wiring to accommodate the higher powered shower. The installer was punctual each day and worked extremely hard showing competence and quality in all the necessary skills. I was consulted politely when decisions on installation details were required. The completed installation met all our expectations and looks very pleasing. Everything was left clean and tidy and waste materials were removed promptly. The only issue was some degree of confusion when communicating with head office. The start date agreed with the project manager on his visit was not as registered on EA's system so the work eventually started 2 days later after some negotiation. I also received two telephone requests for final payment before the job was completed. It would seem this job was confused on their system with another which had been completed. Despite these minor annoyances, we are very pleased with the overall result.
Customer in East Sussex Posted on 13/10/2024 , work completed 27/09/2024
Excellent service
Customer Service
Quality
Value
Very satisfied with conversion of bathroom to a wet room. Excellent service from initial consultation, survey right through to installation and follow up to ensure I was happy with the work. Ryan Dangerfield, the fitter, was very professional, helpful and ensured the process caused as little stress as possible. The finished job has exceeded my expectations and has been well worth it.
Customer in Cumberland Posted on 07/10/2024 , work completed 02/10/2024
Conversion of bathroom to wetroom
Customer Service
Quality
Value
I am very pleased with my new wetroom. As an amputee I needed someone to convert my bathroom into a safe space to shower and toilet. EA Mobility were able to do this with the minimum of fuss or inconvenience. Their products and materials are of good quality. The fitter was considerate and his workmanship of a high standard. I was consulted throughout to ensure everything met my needs. The result is that I am able to use the room confident that I can do so safely. An altogether positive experience.
Customer in North Yorkshire Posted on 24/09/2024 , work completed 19/09/2024
What a wonderful job they did!!! They did a fantastic job.
Customer Service
Quality
Value
I cannot tell you how amazed I am! I had a wonderful service, terrific workman and everything was efficient. They were clean and tidy and came when they said they would. The products they sold me are absolutely amazing, I'm highly delighted. I didn't know this company or anyone that had used them but I saw they were a trusted trader. They have transformed my bathroom! They have gone above and beyond.
Which? Trusted Traders Consumer Posted on 13/09/2024 , work completed 03/09/2024
Poor management results in damage and late completion
Customer Service
Quality
Value
The installation of a wet room in existing bathroom went way over the agreed 4/5 days and wasn't finished until 4 weeks later after rectifying a badly fitted shower screen. Installer, Ryan was great (5 stars) but he didn't have the correct tools to start the work (concrete breaker), had to keep nipping out to get stuff and finish other projects. Project manager, Justin was virtually none existent and was not running the project in a way that kept it on track. He made no effort to visit site after he was made aware the job was running late on the second day. By the Friday, when it should have been finished we had no shower, basin or floor in the bathroom despite agreeing before the start that my wife, who has several disabilities, needed the shower by the Sunday. Asked Ryan if he would get it done over weekend, was told they don't work weekends. In the second week, in a rush to get ready for the vinyl layer, 6 holes were drilled through to the living room wall and 2 went into the kitchen shattering a tile. No response from the project manager to sort out the issue, rang office, Maxine (5 stars) said Justin was on leave. she also said they don't work weekends. Manager Stuart, also said they don't work weekends, told him it was in the signed contract, had to tell him where and he told me he wrote the contract. That's misrepresentation as we relied on that to get the job done. Can't recommend this company as poor management ruined a much needed room for my wife.
Customer in Nottinghamshire Posted on 08/09/2024 , work completed 03/09/2024
The trader replied (on 10/09/2024)
Thank you for taking the time to speak with me on Friday, I do appreciate being able to communicate with you directly regarding your concerns about the wet room we have installed for you. As I explained on the telephone, I am very passionate about reaching a resolution with customers. Given the construction industry in which we work, challenges do arise along the journey and it is important that we deal with these appropriately. I accept and respect your decision that no further action can or should be taken to resolve this matter which is a pity, and I would once again like to apologise for not meeting your expectations and for the inconvenience caused – Kevin Carvell.
Beautiful wet room
Customer Service
Quality
Value
My husband was very ill in hospital, so our ‘thought about’ wet room very quickly became a priority. From the initial ‘phone enquiry, the customer service was exemplary. Martin made the first visit, drew up plans, emails were sent to me at every stage, all my questions were answered, and one thing I must emphasise all the EA Mobility guys who came were really kind and considerate to me. I was here on my own, my husband was very unwell in hospital and I was visiting nearly every day, they were quite happy to fit in with my erratic time schedule. Lewis came to do the survey, gave me a start and finish date and as my husband was discharged from hospital before the start date Lewis kindly made a 2nd visit at my request to talk through the process with my husband. Chris the installer was brilliant, he worked so very hard and some of the days were very hot. Nothing was too much trouble for him, a fantastic guy - well done to all and thank you, it is fab!!
Customer in Hampshire Posted on 24/08/2024 , work completed 20/08/2024
The trader replied (on 29/08/2024)
Thank you for sharing your experience during such a challenging time. We're glad we could assist with your wet room installation when it became a priority. It's heartening to know that Martin, Lewis, and Chris provided the support, flexibility, and care you needed. We're especially pleased that Chris's hard work and dedication left you with a fantastic result. Your kind words mean a lot to us, and we're grateful to have been able to help. Wishing you and your husband all the best!
Great quality, on time, on budget
Customer Service
Quality
Value
Work involved installation of wet room (shower and wash basin) in a downstairs bedroom. Communication was good throughout, all materials arrived on time and work was undertaken as agreed. Gary respected our privacy and carried out the work to a high standard, we are delighted with the outcome and would not hesitate to recommend their services.
Customer in Buckinghamshire Posted on 22/08/2024 , work completed 20/08/2024
The trader replied (on 29/08/2024)
Thank you for your feedback! We're glad to hear that the installation of your wet room went smoothly and met your expectations. It's great to know that Gary respected your privacy and delivered high-quality work. We appreciate your recommendation and are delighted that you're pleased with the outcome.
Bathroom install
Customer Service
Quality
Value
Although it was far more expensive than we could really afford, we went with ea mobility as, at 3rd attempt, we had to get it right and provide my mum with a bathroom that was safe and practical for her needs. Contact was good, start delayed as previous needed competing (which we were happy with as we didn't want people disappearing once started to finish other work. Chris the plumber worked really hard, under stood our needs and generally very good job done. We do have a minor issue which is with customer service so will update this based on how resolved.
Customer in Hampshire Posted on 21/08/2024 , work completed 16/08/2024
The trader replied (on 29/08/2024)
Thank you for your feedback and for trusting us with your mother’s bathroom installation. We understand how important it was to get it right, and we're glad to hear that Chris worked hard to meet your needs and deliver a quality result. We appreciate your patience with the start delay and your understanding. We’re committed to resolving the minor issue you've mentioned and ensuring your complete satisfaction. Thank you for bringing it to our attention, and we look forward to updating your experience positively.
Great work carried out to our satisfaction on schedule and within budget.
Customer Service
Quality
Value
Very professional and work done to a very high standard. Everyone we came in contact with from our initial enquiry to completion kept us informed and any problem he came across never fazed the installer who kept us advised and came up with a solution. Would have no hesitation in recommending this firm to anyone.
Customer in Edinburgh Posted on 20/08/2024 , work completed 16/08/2024
The trader replied (on 29/08/2024)
Thank you for your kind words! We're pleased to hear that the work was completed to your satisfaction, on schedule, and within budget. It's great to know that our team maintained professionalism and clear communication throughout the process. We're glad the installer handled any challenges with ease and provided effective solutions. Your recommendation means a lot to us!
We are delighted with our new wet room
Customer Service
Quality
Value
EA mobility have provided an excellent service. The assessment appointment was very quickly made where we were able to consider what was needed for the future. The surveyor helped refine the choices. The fitter was excellent. He was polite, cheerful and helpful. He took pains to make sure that we agreed on what he was doing at every stage. He was always on time, protected the carpets and walls in the house and tidied away every day. He was not disturbed by the need to keep pets confined. His work was careful, skilled and well done. He handed the wet room over after fitted and made sure I knew how everything worked. We are delighted.
Customer in Central Bedfordshire Posted on 08/08/2024 , work completed 07/08/2024
The trader replied (on 29/08/2024)
Thank you for sharing your experience! We're thrilled to hear that you're delighted with your new wet room and the service provided by EA Mobility. It's great to know that our team, from the initial assessment to the final installation, took care to meet your needs and keep you informed every step of the way. We're especially glad that the fitter was polite, cheerful, and attentive, ensuring everything was done to your satisfaction. Your kind words mean a lot to us!
Bathroom conversion to walk in shower
Customer Service
Quality
Value
A vast improvement in conversion from bath to walk in shower, no longer having to climb over edge of bath. It was completed a day early and the original quote remained the same all the way through. The whole team from initial surveyor, project manager, fitter and electrician were all very knowledgeable, listened exactly to what we had to say, very polite and asked us exactly what we wanted to achieve at each stage. The fitter, Richard, immediately put down coverings to protect our carpet as soon as he arrived on site, before commencing any work. Richard, the fitter, respected our property, arrived when he said he would, knew what he was doing and got on with the work with minimum disruption, and completed the work with a very pleasing result. All problems were immediately dealt with by fitter as they arose. Very polite office staff from EA mobility rang us both at start of work and on completion to make sure we were happy with everything. Well done EA Mobility and your excellent team.
Customer in Medway Posted on 23/07/2024 , work completed 17/07/2024
The trader replied (on 29/08/2024)
Thank you for your detailed feedback! We're glad to hear that your bathroom conversion to a walk-in shower has made such a positive difference. It's great to know that the project was completed ahead of schedule and within the original quote. We're proud of our team, from the surveyor to the fitter and electrician, for their professionalism and attentiveness throughout the process. A special thanks to Richard for his care in protecting your property and ensuring minimal disruption. We're pleased that you were kept informed and that any issues were promptly addressed. Thank you for choosing EA Mobility and for your kind words about our team!
Great work.
Customer Service
Quality
Value
We had the old bathroom taken out, replacing the fittings with a walk in shower including a seat and grab rails, WC with vanity unit and wash basin. We had wall panels in place of tiles and LVT Polyflor, again to replace tiles. Good and informative initial meetings with Andy and Justin. Followed by excellent installation by Wayne. He kept us fully informed as to how the work was progressing and quickly dealt with unforeseen problems. We found Wayne to be very friendly, polite and helpful and with the exception of a short lunch break he worked throughout the time he was with us.
Customer in North Yorkshire Posted on 18/07/2024 , work completed 09/07/2024
The trader replied (on 29/08/2024)
Thank you for your feedback! We're glad to hear that you're happy with the transformation of your bathroom. It's great that Andy and Justin provided informative initial meetings, and that Wayne delivered an excellent installation. We appreciate your kind words about Wayne's professionalism, communication, and dedication to the job. Thank you for choosing us for your project!
Very Professional Company.
Customer Service
Quality
Value
Complete removal of old Bathroom. Refitting with Walk-in shower, Toilet, Basin, Vanity Unit-3, Grab Rails and new flooring. The installer "Ryan" was always neat/tidy and friendly, nothing was to much trouble. He handled unexpected problems in a very professional way and found time to make a "Fuss" of our dog. We have no problems in recommending this company as everyone from start to finish, including the delivery driver, where very professional and kept us fully informed throughout the conversion.
Customer in Lincolnshire Posted on 16/07/2024 , work completed 13/07/2024
The trader replied (on 29/08/2024)
Thank you for your kind words! We're pleased to hear that you're happy with your new walk-in shower and bathroom refit. It's wonderful to know that Ryan’s professionalism, attention to detail, and friendliness made the process smooth, even handling unexpected issues with ease. We appreciate your recommendation and are glad that every member of our team, including the delivery driver, contributed to a positive experience. Thank you for choosing us!
"...what it says on the tin....."
Customer Service
Quality
Value
Complete gutting of old bathroom and re-fitting with modern walk-in shower. Job completed on time and on budget. Work was tidy, and fitters were most accommodating for my particular domestic circumstances. There was a water leak outside their control, but it was speedily dealt with. Kept me involved with developments, and readily incorporated my requests.
Customer in Greater London Posted on 10/07/2024 , work completed 05/07/2024
The trader replied (on 29/08/2024)
Thank you for sharing your experience! We're glad to hear that your bathroom refit with a modern walk-in shower was completed on time and within budget. It's great that our team was able to accommodate your specific needs and handle unexpected issues, like the water leak, promptly. We appreciate your feedback and are pleased that you felt involved and listened to throughout the process. Thank you for choosing us!
Bathroom Transformation
Customer Service
Quality
Value
Wow, EA Mobility transformed a very tiny and dated toilet and separate bathroom into a beautiful combined bathroom. Professional from start to finish. Justin was my “project manager” and Dan my “fitter” and both were superb. Courteous, polite and perfectionists. Nothing was too much trouble. They were flexible and kept me in the loop every step of the way. Because the project was quite big, I had to vacate my property for a while but Justin was in touch with me with frequent updates etc. I had a walk-in-in, whirlpool bath + overhead shower, a raised toilet, plenty of appropriately placed grab-rails, towel rail and sink etc. Beautiful non-slip flooring and they even got cleaners in afterwards to make sure I didn’t come home to any mess. I can’t thank them enough, they’ve improved the quality of my life for which I’m very grateful.
Customer in North Lincolnshire Posted on 04/07/2024 , work completed 17/06/2024
The trader replied (on 29/08/2024)
Thank you for your wonderful feedback! We're thrilled to hear that EA Mobility could transform your small and dated bathroom into a beautiful, modern space. It’s great to know that Justin and Dan provided exceptional service, keeping you informed and ensuring everything was done to perfection. We're glad that the process was smooth, even with the need to vacate your property, and that the final result has improved your quality of life. Your kind words mean a lot to us, and we're grateful for the opportunity to have made such a positive impact. Thank you for choosing us!
Highly recommended
Customer Service
Quality
Value
We have just had a bathroom converted into a wet room by EA Mobility, and were extremely impressed by the professionalism of all concerned. Particularly Ryan whose love for the job was reflected in everything that he did.
Which? Trusted Traders Consumer Posted on 25/06/2024 , work completed 17/06/2024
The trader replied (on 01/07/2024)
Thank you for sharing your experience! We're happy to hear that you were impressed with the professionalism of our team at EA Mobility. A special thanks to Ryan for his dedication and passion for the job. We hope you enjoy your new wet room!
100% Satisfactory
Customer Service
Quality
Value
We were totally satisfied with the work as the workman was really good and cleared up after himself. He fitted a full bathroom for us. He installed a shower, basin and tiled the floor, all to a great standard. We would thoroughly recommend this company to anybody else!
Which? Trusted Traders Consumer Posted on 25/06/2024 , work completed 14/06/2024
The trader replied (on 01/07/2024)
Thank you for sharing your experience! We're delighted to hear that you were completely satisfied with the work. Our workman’s dedication to quality and cleanliness is truly commendable. We're glad you love your new bathroom and appreciate your recommendation. Thank you for choosing us!
Brilliant Service
Customer Service
Quality
Value
EAMobiliy recently installed a walk-in shower. There was no pressure to sell at any time and nothing was too much trouble. I was involved at every stage of the project which was completed on time and finished to a very high standard. The fitter Phil, was always on time, polite, respectful and neat and clean in his work. He was fantastic at solving any problems. After using the shower another grab rail was necessary which EA Mobility were happy to oblige. I would highly recommend this company.
Customer in Norfolk Posted on 21/06/2024 , work completed 14/06/2024
The trader replied (on 01/07/2024)
Thank you for your feedback! We're happy to hear that your experience with EA Mobility was positive from start to finish. Phil's punctuality, politeness, and problem-solving skills ensured a high standard of work. We're glad we could accommodate the additional grab rail to meet your needs. Thank you for recommending us!
Great company, great wet room
Customer Service
Quality
Value
Very pleased with our new wet room. Company were very helpful and bathroom fitters were excellent, professional and did a very good job of our bathroom/wetroom. Would highly recommend them.
Customer in Somerset Posted on 20/06/2024 , work completed 19/06/2024
The trader replied (on 01/07/2024)
Thank you for your feedback! We're delighted to hear that you're pleased with your new wet room. Our team strives to provide excellent and professional service. We appreciate your recommendation and are glad you chose us for your project!
Highly recommended
Customer Service
Quality
Value
Thorough, professional job. It was personalised and the trader sat down with me to work out where I wanted everything. The walk-in shower is perfect for my needs and I thought the trader was superb overall.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 04/06/2024
The trader replied (on 01/07/2024)
Thank you for your feedback! We're pleased to hear that you found our service thorough and professional. It's great to know that we could personalise the installation to meet your needs. We appreciate your kind words about our team.
Practical advice and forward planning
Customer Service
Quality
Value
From start to finish, our experience of EA Mobility was positive and they fulfilled every one of our expectations. The fitter was pleasant, cheerful, conscientious and we could not have hoped for a better and more positive experience. The finished conversion of bathroom to wet room is excellent and we couldn't be more pleased with the result.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 28/03/2024
The trader replied (on 01/07/2024)
Thank you for sharing your positive experience with EA Mobility! We are glad to hear that our team met all your expectations and that the fitter's pleasant and conscientious approach made the process smooth for you. Your satisfaction is our top priority, and we appreciate your kind words!
Wet Room Fitting
Customer Service
Quality
Value
I needed a more accessible shower and advice as to whether our small en-suite could be converted to a wet room, as my local council had said that the walls weren't sturdy enough for grab rails. I received excellent advice and service from EA Mobility, starting with my request for a catalogue and my follow-up phone call. Kevin then came and viewed my shower room - no hard sell but a comprehensive explanation of how they could future-proof my wet room and make sure it met all my needs. And how they would reinforce the walls and fit grab rails! Stewart came a few days later to confirm the details of the contract and answer any questions. The following week Dan started work and he was the main fitter, doing everything except the floor. This was definitely a bonus as I didn't have to worry about the sequencing of jobs etc. Dan was a pleasure to have in the house, completely professional, helpful, friendly and completed the work to a beautiful standard. And I had contact throughout the process from Paul in the office, to confirm everything was running to schedule and going well. Dan spotted that the wrong radiator had been delivered, but got a replacement within the hour. I cannot fault the customer service from all at EA Mobility, and the standard of work is fantastic. Completed on schedule and within budget as well. I now feel safe when showering and it has made such a difference to my feeling of independence. Thank you to all at EA Mobility for making this possible.
Customer in Telford and Wrekin Posted on 02/06/2024 , work completed 24/04/2024
The trader replied (on 10/06/2024)
Thank you so much for sharing your detailed experience with EA Mobility! We're delighted to hear that you received excellent advice and service from start to finish. It's wonderful to know that Kevin, Stuart, Dan, and Paul all contributed to making the process smooth and worry-free for you. We understand the importance of having a safe and accessible shower, and we're glad we could reinforce the walls and fit the grab rails to meet your needs. Dan's professionalism, friendliness, and high standard of work, along with the team's commitment to keeping everything on schedule and within budget, truly reflect our dedication to customer satisfaction. It's rewarding to hear that your new wet room has made such a positive impact on your independence and safety. Thank you for trusting us with your project and for your kind words. We're here for any future needs you may have!
Absolutely amazing
Customer Service
Quality
Value
Being an amputee I needed a wash/shower area (wet room) that was safe and accessible. From the first visit I knew from the presentation and literature that this was the Company that I wanted to do the work. I got other quotes. This Company stood out from the others by a massive margin. Gary turned up a few weeks later who did all the stripping out/preparation. He did the complete job fitting/plumbing etc apart from the floor fitting and electrician. Gary was absolutely amazing for the whole job. He was so clean and tidy. Very particular to even the smallest detail. He worked non stop from morning to night. He had his coffee and lunch on the go. Not even stopping for a well deserved break. So polite and professional. A rare thing these days. The only problem was, was his singing and whistling. He needs lessons on these. Hee hee. He was always happy and took a massive pride in his job. What an ambassador to his Company. I would highly recommend AU and Gary without any doubt at all. 100%.
Customer in Swansea Posted on 31/05/2024 , work completed 31/05/2024
The trader replied (on 10/06/2024)
Thank you for your wonderful feedback! We're happy to hear that Gary provided such exceptional service and made your wet room safe and accessible. His dedication, attention to detail, and professionalism are truly appreciated. Your recommendation means a lot to us. Thank you for choosing EA Mobility!
Walk in shower
Customer Service
Quality
Value
Our existing shower was unsuitable for my wife and we needed a low level walk in shower. Our situation was promptly appreciated by the sales team (incidentally, no high pressure sales techniques or rubbishing competitors’ products) and project manager, and especially by Richard, who fitted the shower. As the work went on he confirmed that things like the grab rails and seat were appropriately positioned for my wife, kept me informed if anything expected occurred (like a floor rafter being being in exactly the wrong place) and how he proposed to resolve it, and worked quickly and efficiently. Richard arrived punctually each morning (throughout all appointments were kept at the time agreed) and at the end of each day explained what had been completed so far and what he would be doing the following day. Happy to give this endorsement of his work. PS: If Richard fits your shower, he likes strong coffee with two sugars!
Customer in Suffolk Posted on 25/05/2024 , work completed 24/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're delighted to hear that Richard provided such excellent service while fitting your new walk-in shower. His punctuality, efficiency, and attention to detail ensured everything was tailored to your wife's needs. We appreciate your endorsement and the coffee tip! :-) Thank you for choosing us.
A tough job well done.
Customer Service
Quality
Value
We moved into a bungalow on 8th April and chose EA Mobility to adapt the bathroom to our needs,replacing the bath with a walk in shower. When Gary arrived from EA to start work none of us was aware of the horrific mess of bad plumbing he would find beneath the floorboards. EA found specialist cleaners to clear up the mess so that it was safe for Gary to rebuild the plumbing system properly before he could continue with the original project. He worked tirelessly to get things back on track even though it involved extra time away from his family. He was wonderful - a real life superhero! We are pleased with the result which has been done to a high standard. Thank you Gary and EA. As far as we are concerned we cannot imagine that any other firm could have delivered this quality of service and workmanship sticking with the challenges against considerable odds. EA and Gary-you come highly recommended.
Customer in South Gloucestershire Posted on 17/05/2024 , work completed 15/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're thrilled to hear that Gary and the EA Mobility team exceeded your expectations, even when faced with unexpected challenges. Gary's dedication and hard work to resolve the plumbing issues and complete the project to a high standard truly make him a superhero in our eyes too. We're delighted that you're pleased with the results and appreciate your high recommendation. Thank you for choosing EA Mobility!
Installation of walk in shower
Customer Service
Quality
Value
Today, the 3rd May the installation of our walk in shower was completed by Wayne. Wayne arrived promptly on the 1st May. He was friendly, polite and considerate. He worked non stop for 3 days taking only half an hour for his lunch the first two days but didn’t stop today. We managed to give him a drink just before he left this evening. His work ethic is excellent. Everything was cleaned down and tidied away before he left each evening. The whole bathroom was spotless when he left today. He chose well for the little extras we had to have such as a finishing strip along the floor and was so very helpful in his suggestions for positioning the grab rails and seat. Everything has been done to perfection. He is a great asset to your company. Thank you
Customer in South Yorkshire Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 10/06/2024)
Thank you for sharing your experience! We're delighted to hear that Wayne provided excellent service during the installation of your walk-in shower. His punctuality, friendliness, and strong work ethic are truly commendable. We appreciate his attention to detail, cleanliness, and helpful suggestions. Wayne is indeed a great asset to our company. Thank you for choosing us and for your kind words!
Excellent work and considerate
Customer Service
Quality
Value
My bath was replaced with a walk-in shower. I was kept fully informed about the whole process. The work was completed by Kiran on time to an excellent standard, with the minimum of disruption and all my individual needs were taken into consideration. I would have no hesitation in recommending this trader.
(your username) Posted on 03/05/2024 , work completed 03/05/2024
The trader replied (on 14/05/2024)
Thank you so much for taking the time to share your experience! We're happy to hear that Kiran provided you with exceptional service throughout the replacement of your bath with a walk-in shower. Keeping you informed every step of the way and ensuring minimal disruption while meeting your individual needs are always our top priorities. We truly appreciate your recommendation and look forward to serving you, should you ever need our assistance.
Fantastic Job, Very Pleased
Customer Service
Quality
Value
I've just had my bathroom remodelled by EA Mobility. From start to finish they have been friendly, professional and fully understanding of my needs and requirements. Their installer (Lawson) turned up on time on day one, he was well presented and friendly. Throughout the install he kept me informed, he arrived each day at the time he said he would, he worked hard, even when thing didn't quite go to plan he was able to adjust. I'd highly recommend EA Mobility for your bathroom needs.
Customer in Berkshire Posted on 30/04/2024 , work completed 30/04/2024
The trader replied (on 02/05/2024)
Thank you for your wonderful feedback! We're happy to hear that your bathroom remodeling experience with EA Mobility was positive from start to finish. Lawson's professionalism and dedication to keeping you informed and satisfied throughout the process are greatly appreciated. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your bathroom needs.
Removal of bath and installation of walk in shower
Customer Service
Quality
Value
Very swift and professional response to enquiry. Two visits to discuss and clarify our needs. Work began beginning of the next week. All completed in 4 days. Installers were polite, professional, hard working and very well organised. Answered all our questions and kept us informed at all times. Very pleased with the result. Would recommend the company.
Customer in Berkshire Posted on 27/04/2024 , work completed 14/03/2024
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We're delighted to hear that our team provided a swift and professional response to your enquiry and that the installation of your walk-in shower was completed to your satisfaction. Your recommendation means a lot to us, and we're glad that our installers were polite, hardworking, and kept you informed throughout the process. If you ever need assistance in the future, please feel free to reach out.
Absolutely Fantastic
Customer Service
Quality
Value
Being disabled and no longer to be able to get in the bath/shower we consided a walk in shower so I could be wheeled into it. But after consultation with EA we had a wet room insalled instead, The workmen ( fitter,electrican and floor fitter) were absoloutely fantastic, worked hard and cleared up every night to leave us safe. Would VERY HIGHLY recommend, they were all very professional including the office staff who were just as good polite and caring with all our needs.
Customer in West Midlands Posted on 24/04/2024 , work completed 19/04/2024
The trader replied (on 02/05/2024)
Thank you so much for your glowing review! We're thrilled to hear that our team provided excellent service and made your wet room installation a success. Your recommendation means a lot to us, and we're glad that both the on-site team and our office staff were able to meet your needs with professionalism and care. If you ever need further assistance or have any questions, don't hesitate to reach out.
A great company to work with
Customer Service
Quality
Value
I had an easy-access bath fitted recently. I had 2 face to face visits from staff beforehand, and received excellent, thoughtful advice without being in any way pressurised into making a decision. The team who fitted the bath were punctual, polite and professional, and the chief fitter, Auris, worked incredibly hard and was determined to produce an excellent result for me. I also received several calls from the office while the work was being carried out , to make sure I was happy with progress, and then the finished result. Thank you to everyone for an excellent job.
Customer in Hertfordshire Posted on 21/04/2024 , work completed 12/04/2024
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We're happy to hear that our team provided you with excellent advice and service throughout the process of fitting your easy-access bath. Auris's dedication to achieving an excellent result for you is greatly appreciated, and we're glad to hear that our communication and attention to detail met your expectations. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need anything else, please don't hesitate to reach out.
Bathroom and downstairs toilet rebuild
Customer Service
Quality
Value
Our 40-year-old bathroom required a makeover with a new walk-in shower and full bathroom suite. In a house 135 years old no easy task as no corners are square or walls flat. The job took two weeks and the result is superb. The quality of the fixtures and fittings was exceptionally high. We are immensely satisfied with the result. The tradesman who carried out the work, Gary, could not have worked any harder for us. Here every morning by 8-30 and with us until 5 every evening. He carried out all the tasks to a tremendous standard and was a pleasure to have in the house. We will always be grateful to him for his efforts. The company were very good to deal with and we would have no hesitation recomending them to others. Thank you.
Customer in Vale of Glamorgan Posted on 20/04/2024 , work completed 19/04/2024
The trader replied (on 02/05/2024)
Thank you very much for sharing your experience with us! We're thrilled to hear that Gary's dedication and craftsmanship resulted in a superb makeover for your bathroom, despite the challenges posed by the age of your house. Your satisfaction with the quality of the work and the fittings is greatly appreciated, and we're delighted that our team could exceed your expectations. We truly value your recommendation and are grateful for the opportunity to assist you.
Walk in tub
Customer Service
Quality
Value
I am very pleased with the work done. A large cabinet shower had to be removed before the walk-in tub could be fitted together with wall panels and shower. Ryan did the installation and he has done it perfectly and we are extremely pleased. Thank you very much.
Customer in Suffolk Posted on 18/04/2024 , work completed 17/04/2024
The trader replied (on 02/05/2024)
Thank you for sharing your satisfaction with us! We're delighted to hear that Ryan's installation of your walk-in tub met your expectations perfectly. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please feel free to reach out.
New walk in shower
Customer Service
Quality
Value
Absolutely brilliant from start to finish, very friendly and professional, excellent job done when stated and finished on time with no hiccups, would recommend with out hesitation
Customer in Staffordshire Posted on 15/04/2024 , work completed 03/04/2024
The trader replied (on 02/05/2024)
Thank you for your wonderful review! We're glad to hear that your experience with us was nothing short of excellent. Providing friendly and professional service is our top priority, and we're glad we could meet your expectations. Your recommendation means a lot to us. If you ever need anything in the future, we're here for you!
Wet room put in
Customer Service
Quality
Value
Kiran knows his trade and materials well. He shows pride in his work and has done a meticulous job for me. Well done Kiran and EA Mobility who made the whole job from start to finish run like clockwork. WELL DONE ALL !
Customer in Greater London Posted on 22/03/2024 , work completed 11/03/2024
The trader replied (on 02/05/2024)
Thank you for taking the time to leave us your feedback! We're delighted to hear that Kiran's expertise and attention to detail left you satisfied with the outcome. We're also glad that the process went smoothly from start to finish. Your acknowledgment means a lot to us. If you ever need assistance in the future, we're here to help.
Excellent work
Customer Service
Quality
Value
For mobility reasons I needed to change my shower to a walk-in bath. I am so thankful that I chose EA Mobility when I was looking online. Kevin the owner came to my home. He discussed my requirements, cost and timing. Darren came to do the installation. The work done is excellent. I couldn’t ask for more. If any problem arose Darren solved it. Darren is a friendly person and very easy to talk to. The work was finished earlier than I expected. An excellent worker, part of an excellent company.
Customer in Ards and North Down Posted on 20/03/2024 , work completed 24/03/2020
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We truly appreciate your feedback and are glad to hear that Kevin and Darren were able to meet your needs effectively. Your satisfaction is important to us, and we're grateful for your support. If you have any further questions or concerns, please feel free to let us know.
BRILLIANT JOB DONE FROM THE BATH TUB TO WALKING SHOWER
Customer Service
Quality
Value
AMAZING WORKMANSHIP AND PROFESSIONAL ATTITUDE SHOWN COULD NOT HAVE ASKED FOR BETTER COMPANY ALL UNDERTAKEN WORK DONE ON TIME BEST BATHROOM FITTER SENT TO DO MY JOB AND HIS NAME IS AURELIJUS LUKSAS
Customer in Leicester Posted on 06/03/2024 , work completed 05/03/2024
The trader replied (on 21/03/2024)
We greatly appreciate your positive feedback on the work done by our team. Thank you for entrusting us with your project, and we're pleased to have met your expectations. If you need any further assistance, please feel free to contact us.
Top quality, considerate and hardworking
Customer Service
Quality
Value
Chris from EA Mobility did a fantastic job doing our bathroom refurbishment. Had to knock two rooms into one, install wall panelling, pipework, and new bathroom furniture. Communication was excellent, asked for our input whenever appropriate, arrived at the agreed time every day and put a full shift in every time. Had a small issue when the flooring was fitted by a colleague but Chris put in the extra effort to make it good and leave us with a fantastic looking bathroom that has made our lives so much easier. Given that he was working at full tilt for the ten days he was given I feel like the office could have given him an extra day on site. Nonetheless, all things considered, I am impressed with EA Mobility, especially by how they were able to ensure everything was scheduled and done on time. 5 stars, would happily have them working at our house again.
Customer in Greater London Posted on 02/03/2024 , work completed 25/01/2024
Excellent service from start to finish
Customer Service
Quality
Value
We're thoroughly pleased with the recent installation of our mobility bath. We were briefed beforehand on what to expect and asked if we had any concerns with the installation plan before they even got started. Once our installer Chris arrived, he briefed us again on what to expect, timings etc and kept to his word over the entire 3 days. At the end of each day, the bathroom was left tidy so we could use it overnight. By the time he left on day 3, the rubbish had also been collected. Now we have a beautiful bath and we're looking forward to enjoying it for years to come. Thanks Rose, Chris, our electrician and the rest of team.
Customer in Greater London Posted on 28/02/2024 , work completed 28/02/2024
Excellent Service and Customer Care
Customer Service
Quality
Value
We needed a bathroom converted to a wet room by a reputable company and within set timescales to allow enhanced arrangements for day care. I was attracted to EA Mobility because they specialise in bathrooms, have an in-house workforce rather than sub-contractors and had very complimentary reviews. All the staff I had contact with acted professionally, were personable, gave helpful advice and accommodated some changes along the way. Dan and Lawson installed the wet room and fittings, both highly capable and a pleasure to have them in our home. Dan was here for the majority of time and I am especially grateful for the quality of finishes and advice on the final position and operation of equipment. The completed wet room is a really good job, expertly done, and is going to be well used and invaluable in the future as needs evolve. I have no hesitation whatsoever in recommending this company.
Customer in Greater Manchester Posted on 26/02/2024 , work completed 22/02/2024
The trader replied (on 21/03/2024)
Thank you for sharing your experience with us! We're pleased to have been able to meet your needs and provide excellent service throughout the process of converting your bathroom into a wet room. It's fantastic to hear that Dan, Lawson, and the rest of our team were able to deliver high-quality workmanship and helpful advice. We're grateful for your recommendation and look forward to continuing our high-standard of work.
Bathroom Refit
Customer Service
Quality
Value
We asked eamobility to carry out a refit of our bathroom who sent Ryan to us as our project fitter. Ryan showed a high level of professional skills in his plumbing work, decorative wall cladding fitting and floor cladding installations. Ryan's work has transformed our bathroom completely to our great satisfaction. A most pleasant and caring person Ryan always wanted to achieve the best result possible for us. eamobility has been a very good choice and we would recommend this company to another customer. NB Did not reply to your messages as have had trouble with my phones and laptop and only got your messages today.
Customer in Northumberland Posted on 23/02/2024 , work completed 24/02/2009
The trader replied (on 21/03/2024)
Thank you for sharing your experience with us. We're delighted to hear that Ryan provided excellent professional skills and transformed your bathroom to your satisfaction. We appreciate your recommendation. Should you need any further assistance in the future, please don't hesitate to reach out.
Wet Room Installation
Customer Service
Quality
Value
I'm not usually lost for words, but on this occasion I almost was - this company is amazing. I needed to convert my old bathroom to a fully accessible wet room for the comfort and safety of my elderly parents who have disabilities. Kevin called at my home for an initial site visit on 11/01/24; he talked about the needs of a relative of his who lives with a disability. I knew straight away this was a company that could be trusted. Kevin wasn't speaking from a text book, he was speaking from genuine experience and had gained a great deal of knowledge about disability adaptations over the years. I was more than happy to proceed with EA Mobility for the wet room. Installation commenced on 13/02/2024 and was fully complete by early afternoon 15/02/2024. Our installer was Chris - he was brilliant. He is a really nice guy and was polite, courteous friendly and considerate. Chris is a neat and tidy worker and was meticulous in his attention to detail; the finished result has been completed to the highest professional standard. Chris is a real credit to EA Mobility. I was completely 'blown away' by the transformation and I know our new wet room will greatly enhance my parents' comfort and make life so much easier for them. A huge thank you to the team at EA Mobility who made this transformation possible for me. If anyone needs an easy access bathroom, I whole heartedly recommend EA Mobility.
Customer in Mid Ulster Posted on 16/02/2024 , work completed 15/02/2024
Accessible Bathroom & Bedroom completed.
Customer Service
Quality
Value
We had a bedroom & bathroom completely changed/renewed to suit our daughters needs and what an amazing transformation. A huge thank you to help make our lives that little bit easier especially to Dan who couldn’t do enough for us. Everything was done to the time scale we were given. Very efficient & tidy we could not fault him in anyway. A pleasure to of met him and what a lovely bloke too! Thanks again 😀
Customer in Staffordshire Posted on 07/02/2024 , work completed 30/01/2024
The trader replied (on 21/03/2024)
Thank you for your feedback! We're thrilled to hear that Dan and our team could assist in transforming your daughter's bedroom and bathroom to better suit her needs. It's wonderful to know that everything was completed efficiently and to your satisfaction. We truly appreciate your kind words and are here for any future assistance you may need.
Exceptional Service
Customer Service
Quality
Value
At the Outset,Nothing was too much trouble for the EA Mobility. Kevin, the owner attended , estimated, discussed what our requirements were! Estimate was satisfactory, surveyor/ PM Lewis initially reviewed the quote to make sure all was good with installation pending. Lewis kept us informed at all times. Communication was superb! Adam the installer , once again a credit to EA Mobility. Adam was able to keep disruption to a minimum of existing - even going out of his way to find a very close match to existing tile required - hence the Exceptional service Title. Chris & Steve we need to mention also as they were active On the project and exceptionally helpful Would welcome discussions to recommend them highly
Customer in Greater London Posted on 02/02/2024 , work completed 05/01/2024
The trader replied (on 21/03/2024)
Thank you for your positive feedback! We're glad to hear about your experience with EA Mobility and our team members Kevin, Lewis, Adam, Chris, and Steve. We strive to provide exceptional service and are pleased that we could meet your requirements. Please feel free to reach out if you need any further assistance or recommendations.
Bathroom conversion
Customer Service
Quality
Value
From start to finish all was made so easy. Work started on time and finished to very high standard. Special thanks to Dan the plumber. He was brilliant, and so tidy. We were highly delited with the finished conversion. They even arranged rubbish collection the day after they finished. With many thanks.
Customer in West Midlands Posted on 17/01/2024 , work completed 07/12/2023
The trader replied (on 12/02/2024)
We are truly grateful for your kind words and thrilled to hear that your experience with EA Mobility was a positive one. Making the process easy and ensuring timely and high-quality work is our commitment to our valued customers. We're delighted to pass on your special thanks to Dan, our dedicated plumber, and we're pleased that his expertise and tidiness contributed to your satisfaction. Thank you for choosing EA Mobility, and we appreciate your recommendation. If you ever need further assistance, feel free to reach out.
the job was completed on time and to a good standard.
Customer Service
Quality
Value
Our walk-in shower was fitted to the requested time scale. Richard the installer was very pleasant and thoughtful, and consulted us as the work progressed. We could not fault the standard of his workmanship and we are delighted with the result. We had contacted other national companies carrying out similar work and were not impressed, so were pleased to find a company that was so helpful.
Customer in Suffolk Posted on 16/01/2024 , work completed 11/12/2023
The trader replied (on 12/02/2024)
Thank you for sharing your experience with EA Mobility. We're pleased to hear that the walk-in shower installation was done on time. Your satisfaction is our priority, and we're pleased to know you couldn't fault the quality of his workmanship. Choosing a helpful company like ours over others is appreciated. If you ever have more questions or need assistance, feel free to get in touch. We're here to ensure your experience with EA Mobility is positive and tailored to your needs.
Good verbal interchange on work details.
Customer Service
Quality
Value
We had a bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 4 days by a good fitter named Darren. All went well although some additional minor parts needed to be bought locally by EA Mobility. We selected them having seen an example of their work nearby. The cost appeared fair.
Customer in Surrey Posted on 10/01/2024 , work completed 05/01/2024
The trader replied (on 12/02/2024)
Thank you for sharing your positive experience with EA Mobility. We're happy to hear that the installation of the walk-in shower in your fully tiled bathroom was a success and that Darren, our skilled fitter, met your expectations. Your flexibility in addressing minor part requirements locally is greatly appreciated. Choosing EA Mobility based on the quality work you observed nearby means a lot to us, and we're glad you found the cost fair. If you have any future needs or questions, please feel free to reach out. We're dedicated to providing excellent service tailored to your needs, ensuring your home remains comfortable and safe.
Strongly recommended
Customer Service
Quality
Value
There were a lot of problems that weren't visible before the trader came, but Darren solved them and coped brilliantly with all the work. I couldn't have asked for more.
Which? Trusted Traders Consumer Posted on 21/12/2023 , work completed 29/11/2023
The trader replied (on 07/01/2024)
We appreciate your detailed account of your experience with EA Mobility. It's reassuring to hear that Darren effectively navigated and resolved unforeseen problems during the project, showcasing his impressive problem-solving skills. We're glad to have met your expectations, and your satisfaction is paramount to us. Should you have any future needs or inquiries, please feel free to reach out. We're grateful for the opportunity to assist you.
Excellent installation
Customer Service
Quality
Value
Brochure promoted on internet, my request led to appointment with Michael Callahagn 26 October. We decided to proceed at that meeting. Had to chase for surveyor's appointment to be within 14 day cancellation period. That was fixed with Lewis Cull for 9th November and agreed for work to commence 27th November. Schedule and colours were agreed and on due date Chris Jones arrived as arranged. I have to compliment Chris on the high professional standard of his work, his attention to detail, his site cleanliness and communication. The job was completed on 1st December to our satisfaction. He is obviously an asset to the Company. Should the occasion arise we would have no hesitation in recommending E.A. Mobility
Customer in West Sussex Posted on 09/12/2023 , work completed 26/10/2023
The trader replied (on 07/01/2024)
Thank you for sharing your experience with EA Mobility. We appreciate your account from the initial promotion to the completion of the project. We're pleased that our team met your expectations, delivering a high professional standard, attention to detail, and effective communication. Your satisfaction is our priority, and we're grateful for your positive feedback. Should you have any future needs or opportunities to recommend EA Mobility, we're here to assist. Thank you for choosing our services.
Excellent Service
Customer Service
Quality
Value
We had the bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 3 days by a fitter named Chris he was a really nice guy who carried out the work in a neat and tidy manner and no damage to the existing tiles on the floor and walls. We had to have a waste pump installed as an extra and this was all carried out all in the 3 days. I would recommend this company as the work was excellent and reasonably priced
Customer in Hertfordshire Posted on 08/12/2023 , work completed 08/12/2023
Excellent work and very professional
Customer Service
Quality
Value
Work was started and completed within the arranged timeframe Nothing was too much trouble. The bathroom fitter was very knowledeable with years of experience. The work was carried efficiently and tidily we went with eamobility as they were recommended in Which
Customer in Greater London Posted on 28/11/2023 , work completed 16/10/2023
The trader replied (on 07/01/2024)
Thank you for taking the time to share your positive experience with EA Mobility. We're delighted to hear that your project was completed within the agreed timeframe, and we appreciate your feedback on our team's efficiency and attention to detail. It's fantastic to know that our experienced bathroom fitter ensured a seamless process for you. We're honoured to have earned your trust, especially considering the recommendation from Which. If you have any future projects or needs, please don't hesitate to reach out. We're here to assist you.
Repairs to water damage in a bathroom
Customer Service
Quality
Value
Darren Shepherd repainted damaged skirting boards, filled and painted damaged light fittings and repaired a swollen door that required removing and rehanging. He approached the tasks methodically and carefully. He kept me fully informed of what was happening. He was friendly and helpful and talked through the work to be done. He finished the jobs to a high standard and left the site looking clean and tidy. Thank you Eastern Adaptations.
Customer in Hampshire Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 07/01/2024)
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with EA Mobility and specifically with Darren Shepherd. We appreciate your kind words about his methodical approach, excellent communication, and the high standard of work. Our team is committed to providing quality services, and your satisfaction is our priority. We're delighted to have been able to meet your expectations. If you have any more projects or if there's anything else we can assist you with, please feel free to reach out. We're here for you!
Recommended service
Customer Service
Quality
Value
We were extremely pleased with the service. We saw the owner who was our first contact and then the insulation manager, as well as the installer. He arrived on the 20th November. They were very nice people, polite and efficicent, and left everything as you'd want it to be left. I would recommend this company.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 22/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and found our team to be polite and efficient. Your recommendation means a lot to us. If you ever have further needs or questions, don't hesitate to reach out.
First Class work
Customer Service
Quality
Value
Chris Jones employed by EA Mobility came to fit out our wet room this week. He was always punctual, pleasant, cheerful and receptive to any queries or concerns. Blessed with a wide range of skills the work was all completed to a very high standard. Such a star, thank you Chris.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 16/11/2023
The trader replied (on 27/11/2023)
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Chris Jones from EA Mobility. Punctuality, skills, and a pleasant demeanor are qualities we value in our team. We'll be sure to pass on your appreciation to Chris. If you ever have further questions or needs, feel free to reach out.
Excellent work
Customer Service
Quality
Value
EA Mobility have just helped us future proof our house by creating a new downstairs WC and walk in shower in lieu of a bath. Wayne, the main contractor, was highly professional, flexible, trustworthy and likeable. All work was completed to an exceptional high standard with the minimum of disruption to our daily lives. From start to finish this company was easy to work with and professional. We would recommend them to any potential customers.
Customer in Greater Manchester Posted on 15/11/2023 , work completed 14/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive review! We're delighted to hear that EA Mobility and Wayne provided exceptional service in creating a new WC and walk-in shower. We're glad the process was smooth and minimally disruptive. Your recommendation means a lot to us. If you ever have future needs, don't hesitate to reach out.
Great attention to detail and workmanship
Customer Service
Quality
Value
Gary provided quality workmanship and was always ready to answer questions we had for him. We thoroughly recommend this company.
Customer in Worcestershire Posted on 03/11/2023 , work completed 03/11/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're pleased to hear that Gary's workmanship met your expectations, and we appreciate your recommendation. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!
Fantastic Service
Customer Service
Quality
Value
Mobility Shower with handles and chair inside. Chris was a fantastic tradesman who came on time to complete the job. Neat and Tidy throughout. Cleaned up everything before he left and took away all rubbish and old shower. Polite and friendly. Couldn't do enough for me.
Which? Trusted Traders Consumer Posted on 02/11/2023 , work completed 24/10/2023
The trader replied (on 27/11/2023)
Thank you for your glowing review! We're delighted to hear that Chris provided excellent service in installing your mobility shower. Punctuality, tidiness, and courtesy are values we strive for. We'll make sure to pass on your kind words to Chris. If you ever need further assistance, feel free to reach out.
Excellent installer made updating of en-suite a pleasure
Customer Service
Quality
Value
Replaced and updated our en-suite shower. The installation date was brought forward by a week which was very helpful as existing shower was faulty. Our installer was Chris who worked tirelessly to get the job done in good time. He was neat and considerate, leaving everything tidy at the end of each day. We were impressed by the quality of his work and attention to detail. He ensured our floor coverings were protected and swept up each day so we were not left sleeping in a building site. At the end of the work all waste was removed and the area vacuumed ready for us to use once the sealant had dried. It was a pleasure to have someone working in the house who was friendly and obliging. We are very satisfied with the finished result.
Customer in Hampshire Posted on 28/10/2023 , work completed 27/10/2023
The trader replied (on 27/11/2023)
Thank you for your positive feedback! We're delighted that the installation process exceeded your expectations. We'll be sure to pass on your commendation to Chris. It was a pleasure working with you, and we're thrilled you're satisfied with the final outcome.
High quality workmanship.
Customer Service
Quality
Value
Good communication from start to finish. Started on time and finished on time. The surveyor and installer were helpful and friendly. The completed work was to a high standard.
Customer in Wiltshire Posted on 19/10/2023 , work completed 19/10/2023
The trader replied (on 27/11/2023)
We're delighted to hear about your positive experience with us! Thank you for highlighting the good communication, timely execution, and the high standard of work. It was our pleasure to assist you, and we appreciate your feedback. If you ever have more projects or questions, feel free to reach out.
Highly recommended
Customer Service
Quality
Value
EA mobility converted my unsuitable en suite into a fabulous wet room. They took care of everything from planning to completion. Wayne who did all the work is an absolute diamond and a credit to EA Mobility. The job wasn't easy partly because of a difficult staircase to shift things but Wayne coped with everything. He worked so hard doing all the prep work then fitting everything, cleaning up at the end of every day before he left. He even vacuumed the hallway for me on the final day! The end result of his efforts is incredible and I'm delighted with my new wet room.
Customer in South Yorkshire Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 27/11/2023)
Thank you for sharing your experience! We're thrilled to hear that Wayne and the EA Mobility team turned your en suite into a fabulous wet room. Wayne's hard work and dedication truly shine through, and we're delighted that you're happy with the end result. If you ever need assistance in the future, don't hesitate to reach out. Enjoy your new wet room!
Couldn’t have chosen a better company.
Customer Service
Quality
Value
We needed a wet room as we have varying mobility problems. I found EA Mobility via a newspaper advert, and after contacting them, Andy, the designer visited. He was very knowledgeable, and very thorough in discussing our needs, and incorporating the advice from our occupational therapist. He planned the room and sent us a CAD layout and the order was placed. Steve, the surveyor visited the following week to check things over and advised on some small changes that were necessary to the original plan. He also visited during installation to make sure we were happy with everything. Dan, the fitter arrived promptly on the day work started, and over the next two days removed everything from our old bathroom, during which time Martin, the electrician arrived to do his part. The materials arrived the following day, and installation began. My apologies, but I didn’t get the name of the fitter who installed the floor, but he did an excellent job and advised on care and maintenance. Work was completed to schedule, and Dan was mindful of the smallest detail, checking regularly to make sure everything suited us. He also left everywhere clean and tidy each night. We now have our new wet room, which is beautiful and functional, and has made life so much easier. We would like to thank everyone involved in the project for excellent and truly empathetic service and a beautiful end result. We wouldn’t hesitate to recommend EA mobility. We chose well. Thanks guys.
Customer in Cheshire West and Chester Posted on 15/09/2023 , work completed 12/09/2023
The trader replied (on 27/11/2023)
Thank you for choosing EA Mobility! We're thrilled to hear that your experience with us was positive. It's great to know that our team, from the knowledgeable designer Andy to the diligent fitter Dan, contributed to the success of your wet room project. We appreciate your kind words about the thorough planning, collaborative approach with your occupational therapist, and attention to detail during installation. Your feedback on the cleanliness and promptness of our team is valued. We're delighted that the end result is a beautiful and functional wet room that has made life easier for you. Thank you for recommending EA Mobility, and we wish you many happy years with your new space.
Darren was very helpful
Customer Service
Quality
Value
Darren was very helpful a very good worker and polite he was also on time every day and the job was finished in the schedule time .
Customer in Hampshire Posted on 31/08/2023 , work completed 31/08/2023
The trader replied (on 07/09/2023)
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Darren. At EA Mobility, we take pride in our team's professionalism and commitment to meeting schedules. Your feedback is greatly appreciated, and we're here to assist you whenever you need us.
Highly recommended
Customer Service
Quality
Value
I needed a new walk-in shower and a new toilet. I chose this company because they employ their own fitters and I had been let down before by companies who quote and then hand over to sub-contractors who don’t turn up. It turned out to be a good choice. An initial visit from a representative established my requirements. I was shown a brochure and samples of, e.g. flooring material. This was followed up by a surveyor’s visit to take measurements. A pleasant person arrived on the scheduled date to carry out the work. All the materials were delivered on the same morning. He worked every day without interruption, and the work was completed in five days. There was very little disruption as the old suite was removed and the new pipework was completed. Noise and dust were kept to a minimum. The fitter kept me fully informed about his progress and e.g. the need to turn the water on and off. The work was finished to a high standard. He even cleaned the area where he had been working before he left. All the waste materials were collected for disposal afterwards. The payment was staged, so that I paid a deposit, a stage payment when the work started, and a final payment after completion. I was very satisfied with this work, and I would recommend this company wholeheartedly.
Christine in Portsmouth Posted on 26/08/2023 , work completed 26/08/2023
The trader replied (on 07/09/2023)
Thank you so much for sharing your experience with us! We're delighted to hear that you had a positive and hassle-free experience with EA Mobility. We understand the importance of reliable and professional service, and we're glad you found our approach trustworthy. Your kind words about our team's dedication to keeping you informed, minimizing disruption, and maintaining a high standard of workmanship are greatly appreciated. We strive to make the entire process as smooth as possible for our valued customers. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you ever need our assistance again, please don't hesitate to reach out.
Faultless work
Customer Service
Quality
Value
Chris was excellent with the work he carried out, he was very clean and tidy. Attention to detail was great and really considerate when working in our home.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 14/08/2023
The trader replied (on 07/09/2023)
Thank you for your wonderful feedback! We're delighted to hear that Chris provided you with an excellent and considerate service. Attention to detail and cleanliness are top priorities for our team, and we're glad that Chris met your expectations. If you ever have any more home improvement needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is our utmost concern, and we appreciate your kind words.
Invalidity bath delivery and installation
Customer Service
Quality
Value
Removed existing bath and fitted new bath with minimal disturbance excellent and considerate workmanship throughout.
Christopher in Greater London Posted on 14/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for taking the time to share your feedback with us! We're pleased to hear that our team provided you with excellent and considerate workmanship during the removal of your existing bath and the fitting of the new one. Minimizing disturbance and ensuring a smooth installation process are top priorities for us. If you have any more home improvement needs or if there's anything else we can assist you with in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to help whenever you need us.
Bathroom conversion to complete shower room
Customer Service
Quality
Value
Regardless of a few unforseen installation issues which were duly overcome,the whole job was completed by Gary the very professional and competant installer who discussed everything with us and made sure all was satisfactory.He was one of the best tradesmen we have ever had dealings with.
Customer in Sir Gaerfyrddin Posted on 13/08/2023 , work completed 03/08/2023
The trader replied (on 07/09/2023)
We appreciate your feedback and understanding regarding the unforeseen installation issues. It's great to hear that Gary, our professional and competent installer, was able to handle these challenges effectively and ensure your satisfaction. We take pride in having skilled tradesmen like Gary on our team who go the extra mile to deliver quality results. If you ever have more home improvement projects or any other needs in the future, please don't hesitate to reach out. Your positive experience and kind words are valued, and we're here to assist you whenever needed.
Professional, helpful and kind. Did a great job!
Customer Service
Quality
Value
After many ifs and buts, we got the wetroom installation done. I can only praise everyone involved but of course, first and foremost Auris who did most of the work. Always finding the best solutions of any issue in a calm and professional way. Going way beyond what you could expect. We even tried the wetroom for a couple of days before the work was completely finalized. Just to make sure it would work for us. Even the cleaning was done to a better standard than expected! I would certainly use EA Mobilty again.
Customer in Lincolnshire Posted on 12/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for your kind words and patience throughout the wetroom installation process. We understand that sometimes there can be challenges, and it's wonderful to hear that Auris and the entire team were able to find solutions in a calm and professional manner. Going the extra mile and ensuring your satisfaction is what we aim for at EA Mobility. It's great to know that you even had the opportunity to test the wetroom before the finalization of the work, and that the cleaning exceeded your expectations. We truly appreciate your positive feedback and would be delighted to assist you with any future projects or needs. Your satisfaction is our priority, and we're here to help whenever you need us.
New walk in shower
Customer Service
Quality
Value
Chris Jones, fitted a new walk in shower for my mum. I was very pleased with the work. Satisfied customer
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 08/08/2023
The trader replied (on 07/09/2023)
Thank you for sharing your satisfaction with Chris Jones' work on fitting the new walk-in shower for your mum. We're delighted to hear that you were pleased with the results. If you or your mum have any more needs or projects in the future, please feel free to reach out. Your feedback is greatly appreciated, and we're here to assist whenever needed.
Great bathroom
Customer Service
Quality
Value
Very neat and professional job, my bathroom is now spick and span and ready for my disabled wife to use, speedy installation and attention to detail. Thank you EA Mobility.
Alan in Greater London Posted on 21/07/2023 , work completed 21/07/2023
The trader replied (on 07/09/2023)
We're so pleased to hear that your bathroom renovation by EA Mobility has resulted in a neat and professional job, making it ready and accessible for your wife. Speedy installation and attention to detail are priorities for us, and we're thrilled that we could meet your expectations. If you have any more requirements or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your feedback and satisfaction mean a lot to us, and we're here to help whenever needed.
Great Job Done Gary!
Customer Service
Quality
Value
We are so happy with the great work done in our bathroom & kitchen. All thanks to the skilled, hard work of Gary. Both rooms now look transformed and life has been made so much easier. The care and communication from EA mobility was first class. All completed on time, I would recommend EA Mobility without reservation. Once again, our gratitude to Gary for his courteous manner and his professionalism throughout.
Customer in Greater London Posted on 03/07/2023 , work completed 29/06/2023
The trader replied (on 05/07/2023)
Thank you for your fantastic review! We're thrilled that you're delighted with the results in your bathroom and kitchen. Gary's skilled work and dedication truly made a difference. We appreciate your kind words about our care and communication. It was our priority to complete the project on time. We're grateful for your recommendation and will pass on your appreciation to Gary. Thank you for choosing EA Mobility. We're here to assist you whenever you need us.
Such a beautiful result!
Customer Service
Quality
Value
EA Mobility have just refurbished the four bathrooms in the Care Home I manage. Working in this environment can be fraught with difficulties but this was the opposite - everything, from beginning to end, went smoothly. All the individuals associated with the work - from the senior members of staff who agreed the work to Richard, the fitter who delivered the finished article. Richard was the ideal person to have in the Home, he was unfailingly professional, polite and cheerful, kind and easy to approach (including by the residents who wanted (and had) influence on the design and who were keen to get feedback on progress); he seemed to have a natural empathy for the lives of the people who live here. It is always a concern and a source of some anxiety to have work done in this busy environment but we honestly got so used to Richard coming in and out that it was never a problem and my anxiety about having the work done reduced very quickly. A huge thank you to everyone at AE Mobility!
Business Customer in Essex Posted on 02/07/2023 , work completed 30/06/2023
The trader replied (on 05/07/2023)
Thank you for your review! We are pleased to hear that the refurbishment of the four bathrooms at your Care Home by EA Mobility went smoothly and delivered beautiful results. We appreciate your kind words about Richard, our fitter. His professionalism, politeness, and cheerful demeanor made a positive impact on both staff and residents. We are delighted that he connected with the residents and involved them in the design process. Thank you for choosing EA Mobility. We look forward to serving you again in the future.
very pleased with the work carried out
Customer Service
Quality
Value
From the initial phone call to the completion of the work, we were very satisfied with the products and the quality of service. We would have no hesitation in recommending their service.
Customer in Leicestershire Posted on 29/06/2023 , work completed 07/06/2023
Wet room
Customer Service
Quality
Value
From the first phone call to the finished wet room, everyone was very professional and polite, keeping us up to date with any developments, giving us confidence in the products and services. Dave the fitter has made a fantastic job of fitting the wet room.
Andy in Staffordshire Posted on 27/06/2023 , work completed 16/06/2023
The trader replied (on 05/07/2023)
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with EA Mobility. Our team takes great pride in delivering professional and polite service, and we're glad that we were able to keep you informed throughout the process. We'll make sure to pass your compliments along to Dave, who did an excellent job with the wet room installation. Thank you once again for choosing EA Mobility!
Excellent service and fantastic work
Customer Service
Quality
Value
We had a wet room installed and from start to finish we were kept well informed throughout the entire process and the team have been polite, helpful and respectful of our home. I have to give a special mention to Dave our installer who has done an excellent job even after encountering a few problems. Nothing is too much trouble for any of the team and it is so refreshing these days to have excellent customer service
Customer in Lincolnshire Posted on 13/06/2023 , work completed 25/05/2023
The trader replied (on 14/06/2023)
We are glad you are pleased with the service you received. Thank you for your special mention about Dave's hard work. We hope that you are enjoying your new wet room.
Very happy with Job
Customer Service
Quality
Value
Derrick was efficient, tidy, clean and polite. All in all, very pleased with it.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 28/04/2023
The trader replied (on 08/06/2023)
We are glad your're pleased with yur new bathroom and the servie you received from Derrick was efficient.
Excellent service.
Customer Service
Quality
Value
I had my bath removed and a walk-in shower fitted. Auris arrived on Monday morning as promised, worked alone, and finished Thursday morning. I am over the moon with the bathroom - the shower is fantastic, the workmanship is very good and Auris cleaned up after himself, even hoovering the hall carpet before he left!! Excellent service and I'd definitely recommend them to everyone.
Customer in Hampshire Posted on 25/05/2023 , work completed 25/05/2023
The trader replied (on 26/05/2023)
Thank you for taking the time to leave us a review. We are so glad you are happy with your new walk-in shower.
Bathroom Adaption and Installation.
Customer Service
Quality
Value
We would like to extend our thanks and gratitude to the team involved with our Bathroom installation. From start to finish, the whole team have done a great job, from the first contact, to the site visit and to removing all of the old bathroom equipment. We would especially like to thank Kieron who was our installer. He was so professional, polite, friendly, punctual and overall a really 'nice chap'. He always explained what he was going to do each day, and kept to the schedule. He was very friendly and always came and went exactly when he said he would. He left the area clean and tidy each day. This all had such a great impact on us when having this big job done, and we can only say a huge Thank you to him and your team for making this experience a very positive one. Thank you from Mr & Mrs Greenaway.
Customer in Greater London Posted on 22/05/2023 , work completed 18/05/2023
The trader replied (on 26/05/2023)
It's great to hear that your experience with us was a positive one. We hope you are enjoying your new bathroom.
Brilliant
Customer Service
Quality
Value
Justin was brilliant, full bathroom conversion, very friendly, explained things clearly.
Which? Trusted Traders Consumer Posted on 18/05/2023 , work completed 29/03/2023
The trader replied (on 23/05/2023)
Thank you for the feedback. It was a pleasure to complete the bathroom adaptation for you.
Job well done
Customer Service
Quality
Value
From start to finish the installation of a wet room and revamp of the toilet was carried out in a very timely manner. I received the Quote on the 24th March and the whole project was completed by the 11th May. (with a slight hiccup on the rubbish clearance). All personnel, John Tobias (who provided the Quote), Lewis the Project Engineer), Lawson (the Installation Engineer) plus the Electrician Floor Layer and even Maxine back at HQ, were thorough, competent and extremely likeable, setting us at ease and confident in their ability to provide an extremely timely installation. As the 'main man', Lawson could not be faulted, he worked like a Trojan and took all the pitfalls, associated with an older property and limited space, in his stride. He kept us informed at all stages and made sure that everything was left neat and tidy at the end of each day. How many times he went up and down the stairs I've no idea. As for the finished project, we are well satisfied with the workmanship and finish - we now have a fully lined and furnished wet room and toilet, with all new fixtures and fittings plus we no longer have to be embarrassed by our old Avocado suite. Thanks to all concerned.
Greg in West Sussex Posted on 17/05/2023 , work completed 11/05/2023
The trader replied (on 23/05/2023)
Thank you for taking the time to leave us such an in-depth review. We were pleased to complete this job quickly for you - it was a pleasure for our team to be able to provide you with the wet room.
Very happy
Customer Service
Quality
Value
Explained everything that was taken place - very happy with the quality of work carried out. Company were very helpful and friendly
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 10/05/2023
The trader replied (on 23/05/2023)
Thank you for taking the time to leave us a review. We are glad that you are happy with the service you received from us. We hope that you enjoy your newly adapted bathroom.
'Every problem has a solution'
Customer Service
Quality
Value
EA Mobility turned our ground floor bathroom into an accessible one for my husband, who has Lewy Body Dementia. The bathroom was completely gutted back to bare Victorian brick and redone with easy-clean panelling instead of wall tiles, non-slip flooring instead of floor tiles, new raised toilet, new vanity unit & sink, low-level access shower with folding half-height 'carer shower doors' & thermostatic shower tap. Areas painted: (inside) door, the un-panelled areas of walls, skirting board, ceiling and (inside) window frames. The ceiling light and extractor fan were replaced. The whole process was very quick. I made a telephone query on the Monday, the free home assessment was conducted with Kevin on the Thursday. I was so impressed by the company's approach to 'future-proof' the bathroom, that I paid the deposit that day. Work would have started 4 weeks later, only I asked for it to be delayed slightly. A technical survey was conducted by the project manager, Denleigh. The workman, Richard, stood out from the start as ideal for the job, showing tact, patience and discretion. The hall carpet was covered with sticky-backed plastic for protection, taken up for the weekend and then replaced fresh on the Monday. A company van arrived with all materials and products. The electrician and flooring layer arrived when needed. Nothing was a problem. The shower doors were 2 inches too short in width, so extension bars came by courier.
Customer in Essex Posted on 04/05/2023 , work completed 28/04/2023
The trader replied (on 08/06/2023)
Thank you for this detailed review. We are glad your experience with us was a positive one. We hope you are enjoying your new bathroom.
Very happy customers
Customer Service
Quality
Value
EA Mobility have recently completed the conversion of my parent's bathroom into a wet room to make things easier for my mother who has MND. The contractor (Gary) went out of his way to work in as unobtrusive way as feasible and was in regular contact with me (as requested) with updates and any questions in order to help keep my parents relaxed. The work was completed on time and to a very high standard, would recommend EA Mobility.
Customer in Wiltshire Posted on 16/04/2023 , work completed 06/04/2023
The trader replied (on 09/06/2023)
Thank you for taking the time to leave us a review. We were delighted to complete this project for your mother. We hope that it is making a difference to her bathing experience.
Bathroom conversion
Customer Service
Quality
Value
Wanted complete bathroom conversion from bath to wet room- work completed on time and with minimal disruption- Myles was methodical and efficient- nothing phased him-there was a few delivery problems( not his fault) but he just got on with it-he is a credit to your firm-a very pleasent man and patient too- we are very pleased with the conversion and would recommend you highly- well done.
Customer in Lincolnshire Posted on 03/04/2023 , work completed 31/03/2023
The trader replied (on 09/06/2023)
Thank you for the feedback. We are glad you had a good experience with Myles and that you are pleased with the bathroom conversion.
Adaptation of Bathroom
Customer Service
Quality
Value
A first class professional service from start to finish. The work was carried out to a very high standard and Dave was a pleasure to have in my home working quietly and efficiently with the minimum of disruption I thoroughly recommend Eastern Adaptions Ltd
Customer in Norfolk Posted on 30/03/2023 , work completed 30/03/2023
The trader replied (on 09/06/2023)
We are so glad to hear that you are pleased with the service you received from us. We hope you are enjoying your newly adapted bathroom.
wet room fitted
Customer Service
Quality
Value
EA Mobility has recently fitted a wet room for my wife and I. Justin our fitter could not have been more helpful nothing was too much trouble for him. The high level of workmanship was very impressive. This will make a big difference for my wife and I and we could not be happier with the finished job.
Customer in Medway Posted on 15/03/2023 , work completed 16/02/2023
The trader replied (on 12/06/2023)
Thank you for the feedback. We are very pleased that the adaptation will make a big difference for you and your wife. We hope that you are enjoying your new bathroom.
Excellent service from start to finish
Customer Service
Quality
Value
The design process was easy with Kevin & Denleigh. Once the design was agreed and finalised, an initial quote was sent over and fine tuned. The process of material ordering and installation was all taken care of by EA and the installer Wayne did a fantastic job with the bathroom. I am so pleased that the room is both functional and stylish with it not looking like a 'disabled' bathroom. Wayne overcame many challenges including working on the 12th floor of the apartment building. I would recommend EA and the team without a hesitation.
Customer in West Yorkshire Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 12/06/2023)
We are so happy that you are pleased with your new bathroom and that we were able to overcome the challenges faced during the installation. Thank you for providing us with your feedback.
Bath Replacement with Walk-in Shower
Customer Service
Quality
Value
I would like to praise EA Mobility for the courtesy of their sales team, delivery man and the skill, kindness and hard work of the fitter/plumber (Wayne). Having seen the EA Mobility advert in the local newspaper and made contact with the firm, the whole job was completed within three weeks. I am impressed with the quality of the materials used and appearance of the installation is excellent. As my wife and I both have limited mobility, this new walk-in shower will be a great asset in our home.
Robin in Northumberland Posted on 08/03/2023 , work completed 08/03/2023
The trader replied (on 12/06/2023)
Thank you for the review. It was a pleasure to complete the bathroom adaptation for you. We hope that you are benefitting from the new walk-in shower.
Very Happy
Customer Service
Quality
Value
The representative was prompt, efficient and friendly and in accordance with our wishes. I would recommend this company to any of my close friends.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 17/02/2023
The trader replied (on 20/06/2023)
Thank you for providing us with your feedback. We are glad that you had a good experience of using EA Mobility.
Really Good Company
Customer Service
Quality
Value
We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.
Customer in Norfolk Posted on 01/03/2023 , work completed 09/02/2023
The trader replied (on 20/06/2023)
Thank you so much for this detailed review. We are pleased that your experience with both Kevin and Phil was a positive one. We are delighted that you are happy with the outcome and solution provided.
Excellent job
Customer Service
Quality
Value
EA Mobility gave us a quote in November and after accepting and agreeing a timeframe they stateed work on 8th February and finished on 15th February as agreed. The work involved fitting a new wetrooom by demolishing a partition wall and converting into one room with both plumbing and electrical work. The work was done to a very high standard and the company did exactly what they promised to do. Very pleased with the finished articled and would happily recommend them.
Customer in Hampshire Posted on 15/02/2023 , work completed 23/02/2015
The trader replied (on 20/06/2023)
Thank you for this feedback. We were pleased to install your new wet room and we are happy that you are pleased with the finished article.
Bathroom room alterations
Customer Service
Quality
Value
The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,
Customer in Hertfordshire Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 04/07/2023)
Thank you for the review. We are glad you are happy with the work carried out and hope you are enjoying your new bathroom.
Excellent service
Customer Service
Quality
Value
We were very impressed by the efficiency of the installation and the quality of service and attention to detail. An excellent service and we would wholeheartedly recommend this company.
Customer in Essex Posted on 03/02/2023 , work completed 12/12/2022
The trader replied (on 04/07/2023)
We are so pleased that you were impressed by our work and the overall service you received. Thank you for this feedback!
Installation of walk-in shower
Customer Service
Quality
Value
We are really please with the shower instalation. Stuart, our fitter, was always cheerful and has done a lovely job. He was able to solve unexpected problems that arose during the corse of the work. For example, re-routing pipes and an additional outside drainpipe. Becasue of this the work took slightly longer than orignally stated but the price was the same. There was a small issue with the blind after the work was completed but this was resolved promptly. I am delighted with my new shower - my bathroom now has the Wow factor!
Which? Trusted Traders Consumer Posted on 02/02/2023 , work completed 23/01/2023
The trader replied (on 04/07/2023)
We are so glad that you're happy with the shower installation. We hope that you're experiencing the benefits of the bathroom!
shower fitment
Customer Service
Quality
Value
Horace arrived when he said he would and completed the task in a reasonable time and did an excellent job, polite and thoughtful by asking where certain fittings should be placed and clearing away any mess at the end of the day - Top man
Customer in Southampton Posted on 01/02/2023 , work completed 25/01/2023
The trader replied (on 04/07/2023)
Thank you for the feedback! We take great pride in making sure that all mess is cleared away and that you're satisfied with the placings of products in your bathroom!
Mobility bath installation
Customer Service
Quality
Value
The installer was conscientious, hard-working, good time keeper, polite and tidy. Any questions or queries we had were answered. The installation was done within the allotted time scale.
Customer in Essex Posted on 01/02/2023 , work completed 31/01/2023
The trader replied (on 05/07/2023)
Thank you for your positive review of EA Mobility's bath installation service. We appreciate your kind words about our conscientious, hard-working, and punctual installer. We're glad we could address your questions and complete the installation within the agreed time-frame. We value your feedback.
Wet room installation
Customer Service
Quality
Value
Very pleased with all aspects of work done. The fitter was very pleasant and helpful, also clean and and tidy at all times and has made a fabulous job in all areas of the installation.
Customer in Northumberland Posted on 31/01/2023 , work completed 31/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your satisfaction with EA Mobility's wet room installation service. We're thrilled to hear that you were pleased with all aspects of the work done. Delivering excellent results is our goal, and we're glad that your wet room installation met your expectations. Thank you for the feedback and we are grateful for the opportunity to serve you.
Completed work by Steve Bartley
Customer Service
Quality
Value
Steve has spent the last 8 days installing my wet room. Over all the years and workmen that I have used, I believe him to be the nicest, politest and most talented I have come across. The level of finish is outstanding as is his attention to detail and cleanliness, from start to finish nothing has been a hassle and it was a pleasure having him working in my house. He is a credit to your company.
Customer in Swindon Posted on 25/01/2023 , work completed 25/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're delighted to hear about your positive experience with Steve. We're proud to have him as part of our team. Customer satisfaction is our top priority, and we're glad that Steve's exceptional skills and professionalism met your expectations. We appreciate your feedback and look forward to keeping it up.
Amazing
Customer Service
Quality
Value
We were attracted to use EA Mobility because of Which? our experience is you have trusted tradesmen. We would rate as 9 out of 10 becoming 10 out of 10 when we use shower Wayne is an outstanding tradesman and is an asset to company he is helpful professional and excellent tradesman a delight to deal with we are very happy with our new wet room shower.
Customer in Tyne and Wear Posted on 20/01/2023 , work completed 20/01/2023
The trader replied (on 05/07/2023)
Thank you for choosing EA Mobility and for your positive feedback! We're delighted to hear that you had a great experience with Wayne. We pride ourselves on providing trusted tradesmen, and Wayne exemplifies the professionalism and expertise we strive for. We're glad you're happy with your new wet room shower, and we appreciate your rating. We'll continue to serve with the same level of excellence. Thank you for your support!
Conscientious and efficient installer
Customer Service
Quality
Value
We were pleased with the work of EA Mobility. Generally everything happened to time and everyone we dealt with was very efficient. After the initial plan was drawn up there had to be a change and it would have been good if we had had more information and a drawing of the replacement plan. The installer, a very pleasant man, arrived very promptly on the start day and worked hard and conscientiously though it proved a much more complicated job than first envisaged due to the age of the house and eccentric plumbing. On one day he stayed very late to be sure there would not be any problems after he had left. The job took two days longer than planned due to above problems but we are pleased with the result.
Customer in Wiltshire Posted on 17/01/2023 , work completed 10/01/2023
The trader replied (on 05/07/2023)
Thank you for sharing your experience with us. We're glad to hear that overall, you were pleased with our services. We apologize for any inconvenience caused by the change in the initial plan. We appreciate your feedback regarding the need for more information and a replacement plan drawing. We'll take this into consideration to improve our communication in the future. We're happy to know that our installer worked diligently and went the extra mile to ensure a satisfactory outcome, despite the unexpected complexities. Thank you for your patience during the extended timeline. We value your satisfaction and look forward to here to assist you whenever you need us.
Transformation
Customer Service
Quality
Value
I am very pleased. Steve has done an excellent job despite difficulties with the water supply and WILD weather. He has been extremely hardworking and very easy to deal with. My new bathroom looks very smart and will make my life much easier and more pleasant.
Customer in East Sussex Posted on 13/01/2023 , work completed 13/01/2023
The trader replied (on 05/07/2023)
Thank you for your kind words! We're thrilled that Steve did an excellent job despite the challenges. We appreciate your satisfaction and hope your new bathroom brings you convenience and enjoyment.
Outstanding trader
Customer Service
Quality
Value
I used them to change my shower room into a wet room. This was brought about following me suffering a stroke late last year. They came and viewed the project within 24 hours of me phoning them. They gave me a price at that meeting which I accepted. They indicated 3rd January start. They kept to this date. Their fitter was excellent and went out of his way to make the whole process tolerable. He finished the job on time and to a very high standard.
Stephen in Suffolk Posted on 11/01/2023 , work completed 11/01/2023
The trader replied (on 05/07/2023)
We're delighted that we could assist you in converting your shower room into a wet room. It was our pleasure to accommodate your needs promptly. We're glad our fitter provided an excellent service and completed the job to a high standard. Thank you for recommending us!
Professional service from start to finish
Customer Service
Quality
Value
Delivered exactly as promised. Professional service from start to finish of wet room. Arrived as agreed, completed job to high standard, excellent communication with myself and my father. All in all a 5 star service.
Customer in Stockton-on-Tees Posted on 06/01/2023 , work completed 03/01/2023
The trader replied (on 05/07/2023)
Thank you for your feedback! We're glad we could deliver a professional service and meet your expectations throughout the wet room project. It's great to hear that the communication was excellent, and we appreciate your 5-star rating. Thank you for choosing us!
Very satisfied - expectations exceeded
Customer Service
Quality
Value
We had a cramped shower room transformed into a spacious wet room. From the initial planning meeting through to completion, everyone we have dealt with has been courteous, genuine, and determined to help us achieve a result that would suit OUR needs. Although we paid more than we had originally anticipated, when we saw the amount of time spent hiding pipework, electrics and all the other stuff that is usually on display in walls or under the floor, we were able to appreciate where the money had gone. Our fitter Phil was a real perfectionist and resisted every opportunity where he might have been able to cut corners for the sake of an easy life. I know other people who have spent only a bit less but have ended up with a much less polished result. We’ve ended up with a totally accessible bathroom that still feels stylish and is a real pleasure to use. I should also mention that everyone who has worked on this project has been fantastic at interacting with people with significant memory problems, which I have really appreciated. A really great job.
Customer in Northamptonshire Posted on 30/11/2022 , work completed 25/11/2022
The trader replied (on 05/07/2023)
We're thrilled to have exceeded your expectations! Your satisfaction is our priority, and we're glad you appreciated the attention to detail and the efforts of our team. We're pleased that you now have a stylish and accessible bathroom. Thank you for your kind words and feedback.
Great fitters Phil & Lewis
Customer Service
Quality
Value
I was so lucky to have such great fitters Phil was the main fitter helped out by Lewis nothing was too much trouble for them. So very pleased with my wet room. Great after care, had to call them out on the Monday after completion and Lewis was there in the afternoon. So glad I chose this firm. Paul came out to estimate and he was great explaining everything to me. I would recommend this company to anyone, although not the cheapest you get what you pay for, attention to detail and great fitters Phil & Lewis
Customer in East Sussex Posted on 19/08/2022 , work completed 12/08/2022
The trader replied (on 05/07/2023)
We're so pleased that Phil and Lewis provided you with exceptional service. Our team strives to go the extra mile, and it's great to hear that nothing was too much trouble for them. We appreciate your recommendation and are glad you're happy with your wet room. Thank you for choosing EA Mobility!
Brilliant job
Customer Service
Quality
Value
Contacted EA mobility to refit our bathroom. We saw a surveyor that same day and our fitter Richard arrived after about five weeks to complete the job. The bathroom needed a complete refit to adapt it to my changing situation and mobility issues. Richard was excellent, very professional friendly and well mannered. It took a week to completely transform the bathroom into a mini wet room. Shower screens fitted to all walls new walk in shower, raised toilet and new wash basin. We were consulted throughout the process by Richard especially towards the end when it came to the positioning of grab rails etc. I am so glad that we used this company to complete the work would highly recommend them.
David in Norfolk Posted on 10/05/2022 , work completed 06/05/2022
The trader replied (on 05/07/2023)
Thank you for entrusting us with your bathroom refit. We're thrilled that Richard did an excellent job, transforming it into a mini wet room. We appreciate your recommendation and are glad we could meet your needs. It was a pleasure working with you!
Great work on our bathroom
Customer Service
Quality
Value
Job was excellent and as promised on time. Bathroom looks beautiful. The person who fitted our bathroom was very efficient and courteous. The whole team was very helpful and guided us from start to finish.
Customer in Greater London Posted on 02/05/2022 , work completed 27/04/2022
The trader replied (on 05/07/2023)
We're delighted to hear that you're satisfied with the job we did on your bathroom. It's fantastic that our team provided efficient and courteous service throughout the process. Thank you for your kind words, and we're here if you need any further assistance. Enjoy your beautiful bathroom!
Wet room installation
Customer Service
Quality
Value
EA Mobility have fitted a wet room roll in shower and built a custom seat for me to sit on whilst showering. They also took my bath off a plinth and brought it to floor level which gives me the choice of a bath or shower. They were very helpful with suggestions and avoided saying they couldn’t do something just because it was against the norm as so many other company’s do. Their work is outstanding and they kept me informed of the job at each step. They regularly asked questions rather than assumed the answers just to make sure that everything is as I wanted. An excellent job done.
Customer in Central Bedfordshire Posted on 18/03/2022 , work completed 04/03/2022
The trader replied (on 05/07/2023)
We're thrilled that you're happy with our wet room installation. It's great to hear that we could accommodate your needs, including the custom seat and the option of a bath or shower. We appreciate your feedback and are pleased that our work exceeded your expectations. Thank you for choosing EA Mobility!
Magical Company
Customer Service
Quality
Value
I had a wet room installed by a local builder around three years ago and it has been problematic since the day it was fit, water not draining, puddles of water in corner shower tray amongst other things, despite this builder returning many times to rectify the issues it was still unacceptable. Eventually, EA Solutions attended my address and refit me a new wet room, The result was AMAZINGLY very pleasant, what a superb job they did, went the extra mile as well, there's not enough words available to say how happy I am with their work, it was astounding and left me with a bath/wet room to be proud of. I highly recommend that anyone thinking of having a disability wet room installed to try this company, you will not be disappointed.
Customer in Lancashire Posted on 17/03/2022 , work completed 25/02/2022
The trader replied (on 05/07/2023)
Thank you for your kind words! We're sorry to hear about the issues you faced with the previous wet room installation, but we're delighted that we could provide a solution and create an amazing result for you. We appreciate your recommendation and are thrilled that you're happy with our work. Enjoy your new wet room!
Hardworking, Professional & Polite
Customer Service
Quality
Value
Having just had a new wet room installed totally from scratch by E A Mobility we are keen to express how much we appreciated Eddis and Auris who came to do the job. We found them extremely hardworking, professional and polite. The workmanship involved is totally top quality and they went that extra mile making sure everything was perfect. Having recently broken my hip we had a ramp installed from our kitchen to the utility as well with good substantial hand rails either side which is really helpful now I am using a stick to get about.
Customer in Lincolnshire Posted on 22/02/2022 , work completed 22/02/2022
The trader replied (on 05/07/2023)
We're glad that Eddis and Auris impressed you with their hard work, professionalism, and politeness during the installation of your new wet room. It's great to know that the quality of their workmanship met your expectations. We hope the ramp and handrails provide the convenience and support you need. Thank you for your feedback and for choosing EA Mobility!
Functional and rather beautiful too!
Customer Service
Quality
Value
We needed a family bathroom that was adapted for my Mum, who is now using a wheelchair to get about. It was great having Richard in charge of the room. He was meticulous and had a high standard, wanting everything to be as good as it could be. It was very reassuring to be able to trust his judgement and trust that he would really go the extra mile to make the project the best it could be. I will certainly recommend EAmobility. We are very very pleased, and the room is a pleasure to use, both for us and Mum - it’s truly multi-functional so thank you!
Customer in Norfolk Posted on 29/08/2021 , work completed 23/08/2021
The trader replied (on 05/07/2023)
Thank you for your kind words! We're thrilled that you're pleased with the multi-functional family bathroom we created for your Mum. Richard was dedicated to delivering the best results and ensuring your trust in our work. We appreciate your recommendation and are glad that the room is now a pleasure to use for your entire family. Thank you for choosing EA Mobility!
Beautiful wet room done to a very high standard
Customer Service
Quality
Value
Very clever adaptation to our tiny bathroom made it possible to change it into a wet room for my disabled husband. The representative understood the problems with the room and quickly suggested putting a sliding door outside, a brilliant idea that has made such a difference. I was in no doubt this company had the expertise to give us a safe bathing area for my husband. The representative also gave a quick look at our cloakroom and advised a floor-to-ceiling pole giving my husband something to hold onto having left his walking frame outside. This has proved to be such a lifesaver as this is a place where my husband has fallen twice, but now he automatically grasps the pole which is placed perfectly to give stability as he enters the room. The work on the wet room was carried out to a very high standard, the fitter has been very meticulous about every detail. Nothing was too much trouble making sure we were not left without a toilet throughout the work. This company has given us a beautifully finished wet room done to a very high standard.
Frances Ridgewell Posted on 06/04/2021 , work completed 26/03/2021
The trader replied (on 05/07/2023)
We're glad to hear that you're satisfied with the beautiful wet room we installed for your disabled husband. Our representative took the time to understand your needs and suggested the sliding door, which made a significant difference. We're pleased that the floor-to-ceiling pole in the cloakroom has provided added safety. Our team worked meticulously, and your positive feedback means a lot to us. Thank you for choosing EA Mobility!
An excellent job
Customer Service
Quality
Value
Eastern Adaptations converted our bathroom into a bespoke wetroom very efficiently. and with exemplary craftsmanship. Dave Smith (the fitter) was an extremely hard worker who took great pride in his work and ensured that there was a minimum of disturbance to our daily routine. We were most impressed with both the the quality of the work and the care that the company took to ensure that we were satisfied with all aspects of the project. We are very happy to comment Eastern Adaptations to other potential customers.
Customer in Worcestershire Posted on 06/10/2020 , work completed 17/09/2020
The trader replied (on 05/07/2023)
Thank you for your kind feedback! We're delighted that we efficiently converted your bathroom into a bespoke wet-room. Dave Smith, our dedicated fitter, took great pride in his work and ensured minimal disruption. Your satisfaction with the craftsmanship and our attention to detail is greatly appreciated. Thank you for recommending Eastern Adaptations to others. It was a pleasure serving you!
A good job well done!
Customer Service
Quality
Value
Eastern Adaptations made an excellent job of adapting my bathroom and provided sound advice on safety matters. The work was well organised and the equipment was on site from the start, so there were no delays. The workforce were well turned out, unfailingly polite, skilful and hardworking. The job was completed with a day in hand and I am delighted with the result!
Customer in Rutland Posted on 28/07/2019 , work completed 22/07/2019
The trader replied (on 05/07/2023)
We're thrilled to have provided a good job in adapting your bathroom. Safety is our priority, and we're glad that our advice was helpful. Our well-organized team ensured timely completion with no delays. Your compliments about our workforce's professionalism, politeness, and skill are greatly appreciated. We're delighted that you are pleased with the result. Thank you for choosing EA Mobility!
Very high quality finish
Customer Service
Quality
Value
Kevin carried all of the equipment up onto the 7th floor and performed very difficult work on our leasehold property. He was very considerate towards that detail and he managed to do exactly what we wanted with a very high quality finish and was clean and tidy. We are really happy. As a full time wheelchair user I was struggling with using my bathroom, my ability has deteriorated and I haven't been able to shower properly for 12 weeks but my life is easier now. Kevin listened to what I was asking for but he has a lot of insight into what people need due to his father's spinal injury and this helps him really understand what people not only want but need. He often calls in to make sure we're happy, I can't fault him.
T Devlin, . Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 05/07/2023)
Thank you for your feedback! We're delighted that Kevin was able to provide a high-quality finish and meet your specific needs. We appreciate your recognition of his insight and dedication to understanding customers' requirements. Your improved accessibility and ease of showering mean a lot to us. We'll continue to ensure your satisfaction. Thank you for choosing EA Mobility!
I am really delighted
Customer Service
Quality
Value
Very happy with the work, they cleaned everything up beautifully. The men were extremely kind, helpful and thoughtful. The work was excellent and it has made a great deal of difference to my life. I am really delighted and have already recommended them.
Anon, . Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 05/07/2023)
We're glad to hear that you're really delighted with the work we completed. Our team takes pride in providing excellent service while maintaining cleanliness. We appreciate your kind words about our staff's kindness and thoughtfulness. Knowing that our work has made a significant difference in your life brings us joy. Thank you for recommending us. We value your support!