East Anglian Loft Ladders Limited

Consciencious and experienced father and son team. Fitted new loft ladder and hatch with minimum inconvenience to household. Work carried out quickly and efficiently, leaving no mess whatsoever. Highly recommend.

I was recommended EA Loft Ladders by a neighbour who had had his loft partially boarded and a drop-down ladder fitted. I engaged EA Loft Ladders to board the entirety of my loft, install some lighting, increase the size of the loft hatch and install a drop-down ladder. When they arrived to quote, they gave me several options to achieve my desired outcome and highlighted the pros and cons of each. The team were incredibly efficient, managing to complete the entirety of the work in one full working day rather than the 1.5-2 working days quoted. They arrived early and stayed after 5 to get the job done rather than stretching the job out over 2 days which meant I was bound to the house far less than I had initially anticipated. The team were incredibly friendly and professional. They made sure I knew how to operate the newly installed latch and ladder before leaving site and stressed that if there were any issues arising post installation that I was to let them know so they could return to fix. The team were also incredibly fastidious in cleaning up after the work. There was absolutely no evidence that they had been in which is more than I could expect from the average building contractor! Overall I would highly recommend to anyone considering having work done to their loft.

East Anglian Loft Ladders boarded out my loft space (including raising joists above insulation), installed a loft ladder and increased the size of the hatch. We couldn't be happier with the work completed, the friendly team worked hard and carried out the work above and beyond our expectations. We are so pleased with the extra storage space it's given us and are very happy we chose this company to do it.

No fuss, excellent result all left clean and tidy. Cheerful helpful team. Showed us how to use the ladder and offered on going support.

Having requested quotes from three companies, one of whom never provided a quote and one who did not get to see us on the day of our survey, and thus could only quote over the phone, we were delighted with the efficient and thoughtful survey offered by East Anglian Loft Ladders. They clarified all our options for us, providing excellent information, including videos so we could see how different options would work. We were even more impressed that they were able to complete the work within a week of quoting for it. Our new hatch and ladder were installed to a very high standard and the standard of customer care was equally excellent. The polite and friendly manner of the two members of the family firm who carried out the work was as good as any offered by craftspeople who have carried out work for us over the years. This is a family firm that will not disappoint its customers; we wholeheartedly recommend them.