Endorsed by Which?

Easy2Bathe

4.5

65 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–19:00
  • Tuesday 09:00–19:00
  • Wednesday 09:00–19:00
  • Thursday 09:00–19:00
  • Friday 09:00–19:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

It's time to put an end to your worries about bathing – there is a practical and affordable solution for you and that's Easy2Bathe.

Our innovative, quality-built, bath lift allows you to bathe when you want or need to. Easy2Bathe is installed in around an hour, leaving no mess. It fits to your own bath, which means that you will not need any builders or plumbers in to make drastic changes to your home – saving you thousands of pounds.

Take away the worry of slipping or falling at bath time for the elderly or disabled and get your independence back today.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • More Services

    • bath lifts
    • bathroom adaption
    • bath chair
    • bath seat

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
65 reviews
Customer Service
4.6
Quality
4.6
Value
4.3
Sort by
Unsatisfactory insulation
Customer Service
Quality
Value
We had the bath lift installed in January. My husband started an email conversation complaining about the poor quality of the installation unfortunately my husband passed away in February after becoming very poorly. My daughter continued this complaint with no satisfactory result I have also complained. We had no complaint with the lift itself although my husband only managed to use it twice. It was the very shoddy workmanship of the installation we had a complaint with. To install the lift it had to be attached to a stud wall we were told it would be fine because a fixing plate would be put in place on the other side of the wall, our bedroom. The plate when it was installed comprised of a very tatty piece of MDF the screws that were used to secure it were too long so were just hacksawed off leaving sharp edges. It looks an absolute eye saw. There after care and compassion has been non existent. Asking for proof of executor to my husbands will to continue the conversation and wanting to charge us £180 to remove the lift.
Customer in Essex Posted on 23/03/2024 , work completed 10/01/2024
Easy to bathe bath lift
Customer Service
Quality
Value
The bath lift behaves exactly as advertised and has enabled me to bathe in comfort despite being elderly with mobility problems due to having replacement knees. The lift was fitted expertly and on the agreed schedule. I am delighted with it.
Customer in Telford and Wrekin Posted on 15/05/2023 , work completed 20/04/2023
A Huge Help
Customer Service
Quality
Value
My Easy2Bathe bath-lift has been a huge help to me and I can thoroughly recommend this company to anyone who has difficulty getting in and out of their bathtub. The home demonstration was clear, helpful and non-pushy. I was amazed by how quickly the bath-lift was fitted by a polite two-man team. The controls are very easy to use and I love the way that belt gently lowers me to the very bottom of the bath.
Customer in Gloucestershire Posted on 15/05/2023 , work completed 27/04/2023
Terrible Situation
Customer Service
Quality
Value
Would never use again. The bath lift buttons were wired the wrong way. Got in the bath on Friday at approximately 6pm and ended up stuck in the bath until my neighbour called an ambulance on Saturday 5pm. This was the first time the lift had been used, only one day after installation. It obviously wasn’t checked properly. Had to stay in hospital for 3 days and have yet to fully recover physically and mentally. The lift was collected and fully refunded but it took multiple calls to multiple different team members, none of who seemed to care! Was even told that there would be a charge for collection! (Although this wasn’t followed through) Imagine what I feels like lying in a bath all evening, through the night and all of the next day!!
Customer in Hampshire Posted on 02/03/2023 , work completed 08/02/2023
The trader replied (on 08/03/2023)
Dear Customer, Thank you for taking the time to leave the review and we again apologise for the circumstances which must have been upsetting. We spoke numerous times on the phone and it was agreed with your son-in-law that we would issue a full refund without any fees. We, as a company, conduct a full demonstration of the product at point of sale and at installation to ensure the unit is correctly used. We are confident that should the product be used as per the demonstration, instances such as this would be limited. Kind regards, Easy2Bathe
Easy2Bathe
Customer Service
Quality
Value
Work was completed satisfactorily by 2 Engineers, who were pleasant, polite and worked efficiently. Have used the unit since and have been very happy with the product and how simple it is to operate. At last, I can have a soak in a bath, which I've been unable to do for many years.
Pamela in Norfolk Posted on 12/12/2022 , work completed 24/10/2022
fitted easy to bathe seat into bath
Customer Service
Quality
Value
This seat has transformed my life. After a serious stroke in April2021I was put on blood thinners and felt almost permanently cold especially in my legs. At first I was a little nervous using the seat but after two go’s got used to using it and as soon as I was immersed in the water felt very comfortable and warm loved it and want to have a bath everyday now really wish I had bought it earlier It seems the most comforting thing I have spent my money on. I am lucky to have a husband who helps me but really think I could use it by myself can’t find words to recommend it highly enough. I go to bed feeling really warm and cosy.
Customer in Devon Posted on 26/10/2021 , work completed 21/10/2020
The trader replied (on 28/10/2021)
Dear Valued Customer, Thank you for leaving such a lovely review. We are over the moon to hear that the Easy2Bathe bath lift has transformed your life. Nothing beats a lovely, long soak in a warm bath and we are delighted you are now able to take a bath safely again! Happy bathing. Kind regards, Easy2Bathe
Supply and Installation of Easy2Bathe bath lift
Customer Service
Quality
Value
Original installation date was 31st August but the Installer said that there were 6 live electrical cables in the bathroom wall and therefore he could not install the unit for safety reasons. Investigation by a builder and an electrician at considerable expense proved that there were no cables of any description in the wall. Installation was rescheduled for 20th October. We were advised by telephone of installers arrival time and they arrived at time stated. Unit was installed with no problems and was demonstrated to our satisfaction. The Installers Lee and Kevin were most helpful and everything was explained. 7 weeks were wasted as we had to cut a hole in the wall to prove that the live cables did not exist and then everything had to be made good before the unit could be installed. Your Sales Manager Mark Payne was most helpful and assured us that any problems would be resolved as because of the problems caused by the original installer we seriously considered cancelling. The reputation of your company could have been damaged due to the incompetence of one individual.
Customer in Herefordshire Posted on 26/10/2021 , work completed 20/10/2021
The trader replied (on 28/10/2021)
Dear valued customer, Thank you for taking the time to leave us feedback. We will pass on your praise to the installation team and sales manager. We hope your new Easy2Bathe bath lift enables you to now take a bath safely. Kind regards, Easy2Bathe
Easy2Bathe11Clssic wall mounted bath lift
Customer Service
Quality
Value
Quick and easy service. Demonstrated and ordered on 4th, fitted on 7th. The home demonstration with the 'dummy' equipment was well presented and was not a pressure sell. The engineers made an appointment to fit at a time to suit me and arrived promptly. The fit and demonstration was quick, well done and did exactly what I wanted for the equipment to help me access the bath. All the personnel were smart, polite, and easy to talk to and their explanations made the whole experience a pleasure. They are good representatives of your company.
Richard in Lincolnshire Posted on 13/10/2021 , work completed 07/10/2021
The trader replied (on 26/10/2021)
Dear Richard, Thank you for your kind review. We are delighted you were impressed with both the home demonstration and the installation team. We are also glad that your Easy2Bathe bath lift is now helping you access the bath. Thank you for your valued custom and feedback. Kind regards, Easy2Bathe
Excellent company and product
Customer Service
Quality
Value
Excellent company and product. Just had my bath lift fitted by Rich and Phil. They were very polite and hardworking and left the work area very clean and tidy. They were also very helpful in explaining how it works and made it very easy to understand. I would fully recommend this company just going on the workforce alone, but the product is excellent, and was delivered and installed within 3 days from ordering it.
Customer in Leicestershire Posted on 12/10/2021 , work completed 06/10/2021
The trader replied (on 12/10/2021)
Dear Customer, Thank you for your kind review. We are delighted that the installation team were helpful and polite. Thank you for your recommendation and we are happy that the Easy2Bathe bath lift is helping you achieve bathing independence. Kind regards, Easy2Bathe
Easy Installation
Customer Service
Quality
Value
The initial consultation with Richard Farrance was very good, no pressure whatsoever to purchase any product. Had a wait for them to obtain the product - about 10 to 12 weeks but that was due to covid and was explained there would be a wait. On the day of installation, the man who came was quick, efficient and made sure we understood how to use the bath lift. No mess whatsoever. Greatly impressed from ordering to fitting with Easy2Bathe.
Customer in Portsmouth Posted on 19/08/2021 , work completed 11/08/2021