Easystep Stairlifts Ltd

We needed to replace 2 existing stairlifts with one longer curved one as mum can no longer manage the transfer. I sent photos so they could check the idea and then they sent an engineer to do a detailed survey. Sally talked me through all the options (rent/buy) and details of exactly where new lift would be. We agreed a date for installation in 2 weeks but I wanted more urgently - Sally called and gave me a cancellation very quickly. Engineer turned up on time, did the new installation and left the house clean & tidy. We are delighted with the new system and mum is now able to access more of the house.

I would highly recommend this company. We needed a stairlift installing for my mum who was returning home after a hip replacement. We decided to go for a rental as it is good value for money and includes call outs if there are any problems. From the moment I got in touch with Easystep to the installation, everything was smooth and efficient. The lady I spoke to on the phone (Sally) was lovely; great to communicate with, and didn't try to upsell or anything. The engineer turned up on time, was polite, informative and the job was done quickly. My mum was shown how to use the equipment before he left. Perfect service!

Easystep Stairlifts fitted a stairlift for my parents and I have been very impressed with the service from quotation to installation. Sally is very knowledgeable and was very helpful with the different options that would work for my parents. Easystep Stairlifts don’t use salesman so the whole experience feels like there are doing their best to get the most cost effective option for you. Mark installed the lift and both my parents were impressed with how efficiently he worked. He was very friendly and polite too. I would highly recommend Easystep Stairlifts.

I had some apprehensions as we had just fitted a new stair carpet the day before the chair lift was fitted. The service was excellent and exceeded my expectations. No mess and the wiring was so hidden I didn't know he had fitted it. Very polite young man who perfectly and simply explained to my wife how to operate it. The price was very reasonable and it works fine. My wife can now go up and downstairs safely. I have no hesitation in highly recommending this service.

I recently had a stairlift installed for my elderly father, and the experience was excellent from start to finish. The company responded quickly to my initial inquiry, offering professional and clear advice about the options available. They made it incredibly easy to provide pictures and measurements, with the ability to send them via WhatsApp or email. This saved so much time and hassle compared to traditional methods. Once I sent the details, they came back with a quote and proposed an installation date in no time. The speed and efficiency of their service were impressive, yet they didn’t cut corners or make me feel rushed. They were thorough in ensuring everything was right before moving forward. When it came to installation, Mark was outstanding. He arrived on time, worked efficiently, and installed the stairlift with great care. What really stood out was how patient and detailed he was in explaining how the stairlift worked. He walked my father and me through the controls step by step, making sure we felt confident using it. He answered all of our questions and didn’t rush the process, which was greatly appreciated. The stairlift itself has already made a big difference in my father’s life. It’s reassuring to know it was installed by such a professional and caring team. From quick responses to excellent customer service and an engineer who truly went the extra mile, this company exceeded my expectations. Highly recommended for anyone needing a stairlift.

I called on a Monday to rent a stairlift as soon as possible. It was installed on the Friday, just 5 days later. The communication with Easystep was faultless and all my questions were answered. The installer was very efficient and tidy with his work. I would definitely use them again if needed.

The people I dealt with were kind, understanding and extremely professional. I could not have asked for more. The chair lift was installed promptly, and removed quickly when I asked them to. The price was very reasonable. In a difficult time in my life they were fantastic! Thanks you.

After having many company quotes at high value and out of my budget I had given up hope. Thankfully I came across easy step stairlifts and am very happy with the service from start to finish. Mark who came out and fitted my stair lift went above and beyond and helped show me how to use it with ease after an easy installation. What a lovely man.