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Endorsed by Which?
Easystep Stairlifts Ltd
Opening Hours
Today - 09:00–16:30
- Monday 09:00–16:30
- Tuesday 09:00–16:30
- Wednesday 09:00–16:30
- Thursday 09:00–16:30
- Friday 09:00–16:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Established in 2002, we are an independent stairlift company operating in most of the UK supplying and installing new and reconditioned, straight and curved stairlifts to buy or to rent.
You can opt for short or long term stairlift hire to suit your needs.
Here at Easystep Stairlifts, we recognize the unique service and support our customers deserve.
Every service user is a human with a very important need. We are not just a stairlift service, we are a lifeline to our clients and their families.
All of our team are compassionate, empathetic and passionate about what we do.
We are proud to provide an exceptional level of customer service and have been a Which? Trusted Trader since 2014
What we do
Disability and mobility
- Stairlifts
- Stairlift Engineers
More Services
- buy back
- installation
- service
- maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
125 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent and fast service
Customer Service
Quality
Value
I called on a Monday to rent a stairlift as soon as possible. It was installed on the Friday, just 5 days later. The communication with Easystep was faultless and all my questions were answered. The installer was very efficient and tidy with his work. I would definitely use them again if needed.
Customer in Berkshire
, work completed
Recommended
Very grateful.
Customer Service
Quality
Value
The people I dealt with were kind, understanding and extremely professional. I could not have asked for more. The chair lift was installed promptly, and removed quickly when I asked them to. The price was very reasonable. In a difficult time in my life they were fantastic! Thanks you.
Customer in Greater London
, work completed
Recommended
Rental Stairlift Installation
Customer Service
Quality
Value
All three engineers who attended - Paul, Mark and Will- were all really helpful. And all my dealings with Sally was always prompt ans professional. Thanks for making the experience a positive one, there was an issue on the first day which was sorted out the next day, my mother in law found it quite easy to use the equipment. Refund that was promised was paid right away.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly recommend
After having many company quotes at high value and out of my budget I had given up hope. Thankfully I came across easy step stairlifts and am very happy with the service from start to finish. Mark who came out and fitted my stair lift went above and beyond and helped show me how to use it with ease after an easy installation. What a lovely man.
Customer in West Midlands
(Reviewer did not use service)
Recommended
Excellent company
Customer Service
Quality
Value
As a retired health professional I would highly recommend this company.I thoroughly researched the stairlift options.This company offered the best value for money.The assessment process meant we had it installed within a few days Advice support and information was clear .Yearly Maintenance was kept up to date and Removal was to suit my convenience.It was easy to use,compact, comfortable and swivel transfer made it easy for my elderly disabled mother to use independently. Sally,company admin was friendly,supportive and always returned your calls promptly.
Customer in Shropshire
, work completed
Recommended
Excellent communication and fitting
Customer Service
Quality
Value
Communication with Sally in the office was easy and efficient. All was arranged very speedily. The engineer arrived today at the estimated time, calling first to confirm his expected arrival. The curved stairlift was fitted in a few hours with minimum disruption and the hall was left tidy. The instructions for use were clear. I shall recommend this company to anyone who is considering a stairlift. Jackie Vickers
Customer in Oxfordshire
, work completed
Recommended
Easystep stairlift
Customer Service
Quality
Value
I have used Easystep Stairlifts before for rental and was happy with their service and their prompt installation and removal so contacted them when I needed one. Their service was exceptional again and fitted and installed so quickly by Will. Choosing to rent again as it gives the flexibility to have it removed when not required any longer. I have recommended them quite a few times to friends who were needing a stairlift and will continue to do so. So happy with this company.
Customer in Nottinghamshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
From enquiry to fitting, the service has been first class. Luke fitted the stair lift and was professional, knowledgeable on every level and friendly. The price is surprisingly low considering the customer service and quality of product. I am extremely pleased and totally recommend Easystep Stairlifts. I was very lucky to spot them when I searched online. I am renting a stairlift for the timebeing.
Customer in Leicester
, work completed
Recommended
Excellent Company
Customer Service
Quality
Value
Had to have a stairlift taken out and scoured the Internet and found these guys. Very professional from start to finish and could not fault them at all. Everything was as they said it would be and money was paid into the bank a few hours later. Would definitely recommend and they gave the best price.
Customer in Nottinghamshire
, work completed
Recommended
Customer service at it's best!!
Customer Service
Quality
Value
From start to finish, everything was handled perfectly. Sally in the office immediately indicated that it was a job they would be able to complete despite the complexity of the job. We sent over some photographs and measurements and she was then able to assess the job, give us a price and arrange an installation date all within a week! Paul came out and did a perfect job. Everything was done in a professional and efficient friendly manner. Can't thank them enough!!
Which? Trusted Traders Consumer
, work completed
Recommended