Easystep Stairlifts Ltd

We needed to get a chairlift quickly after Mum broke her hip. Easy Step stood out from the crowd and when I phoned Sally it was clear I had made a good choice. She quickly pointed me to the self survey tab and 45 minutes after submitting the data we had a quote. It was easy to book an installation appointment and Paul arrived as agreed and fitted the chairlift and explained its operation clearly. I would have no hesitation in recommending the team.

We needed a stairlift quickly and this company came highly recommended from a friend. They were brilliant. So helpful in deciding which stairlift to buy and it was fitted very quickly. The engineer on the day was very efficient and took us through how to use it, explaining everything very clearly, and supervised our use of it before he left. He also left us with lots of information so we can easily look up anything. We couldn't ask for more. All costs as per the quotation.

I highly recommend this company. We needed a stairlift installing for my mother who was suddenly sent home with no support or advice on a Sunday evening when the hospital decided that they could do nothing more to stop her cancer. We could barely get my mother upstairs to her bed and we struggled over the next few days to get medical assistance or any home help as they refused to treat her in her own bed. Mother couldn't walk and we were worrying about how to get her downstairs when we found Easystep Stairlifts Ltd - who were incredibly efficient and supportive. The rental was good value for money and included call outs if there were any problems. The installation of the Stairlift was highly professional and the engineer went above and beyond his remit to fix it. Everything Easystep Stairlifts did went smoothly and efficiently, from their office contact Sally to the easy forms we had to fill in, the work done and the removal of stairlift shortly after when my mother had to go into a hospice. Thank you Easystep Stairlifts for your wonderful service at a time of pure horror for my family.

From 1st contact to Mark arriving yesterday to install our stairlift everything had been fantastic. Communication from Sally every step of the way and Mark was highly skilled and experienced when it came to the installation. I cannot recommend this company highly enough.

My 97-year-old mother needed a stairlift installed very quickly. I contacted Sally at Easystep Stairlifts, and she was so helpful. She knew exactly what I needed, and the order was processed so quickly. The stairlift was fitted within 7 days! The fitter was so polite and worked very quickly without mess (with phone updates on when he would arrive). He explained how to use the stairlift to my mum with patience and empathy. He was so kind. The stairlift we got is rented. It's in excellent condition, and before fitting, we upgraded to an electric seat turning system for the top of the stairs. My mum loves how easy it is to use, and it has given her the independence to stay in her own house a while longer. I cannot recommend Easystep Stairlifts enough. From order to fitting, they were so helpful and faultless. The initial costs for hire, fitting, and removal, plus a full lifetime warranty, were low, and the monthly hire fee is much lower than I expected! Please consider using this company, as I cannot fault them. 5* customer service!!