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Trusted Traders

Eco Flame Heating & Plumbing Services

Profile thumb screen shot 2019 01 20 at 20.43.30

5.0

99 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–16:00
  • Sunday - Closed

About

Ecoflame has 3 highly trained heating engineers with over 30 years experience as Gas repair/install and service engineers. We also have over 20 yrs experience in kitchens and bathrooms installations, no job is to big or small.. Large to cope small enough to care. We offer a prompt, courteous service and respect your property as if it was our own. Please feel free to contact us regarding any of are services at ecoflame-@mail.com for a prompt response. We also offer 0% finance on worcester boilers

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen tiling
    • Kitchen worktops
  • More Services

    • lpg

Customer reviews

5.0
99 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Replacement
Customer Service
Quality
Value
New boiler and Hive controls fitted by Dan and Phil. I had three quotes that were almost identical in price so really, it came down to who made the best impression and who I had the most confidence in to do a good job. I liked Dan immediately when he turned up to do the quote. He clearly knows his stuff and explained the options without any hard sell whatsoever. On installation day, the guys turned up exactly when they said they would and carried out the work to a very high standard. My house has been known to throw up the odd challenge or two for any tradesman that dares to cross the threshold, and the boiler installation was no exception. However, Dan and Phil managed to work around everything with apparent ease and a good dollop of humour. In fact, nothing was too much trouble. I can't recommend these guys highly enough
Customer in Warwickshire Posted on 15/10/2020 , work completed 14/10/2020
Replacement boiler
Customer Service
Quality
Value
Turned up on time and ready to go, removed old boiler and some ancillaries, fitted new boiler and ancillaries, cleaned up afterwards. Explained everything throughout clearly. Great job, Great price, 10/10.
Customer in West Midlands Posted on 08/09/2020 , work completed 01/09/2020
Highly recommended
Customer Service
Quality
Value
Eco Flame have been fantastic from start to finish, friendly and very professional. Firstly helping me choose the right boiler for my needs, secondly giving us a full competitive quotation, and lastly a fast and trouble free installation, what more could you ask for. I would use and recommend Eco Flame in the future to anyone. Well done!
Customer in West Midlands Posted on 30/07/2020 , work completed 23/07/2020
Very impressed
Customer Service
Quality
Value
Very impressed with this company. The standard of work was very high, in addition very tidy and I would definitely recommend. I would certainly use them again. I can't speak highly enough of them.
Paul, Solihull West Midlands Posted on 16/07/2020 , work completed 26/06/2020
Gas Boiler Replacement
Customer Service
Quality
Value
Eco Flame completed the replacement and fitting of our 2 domestic gas boilers. At the quotation stage they provided a thorough assessment of our needs, advice and guidance followed by a very competitive quote. They were then flexible in responding to some alterations to the specification and again provided good advice, all before I made a final decision. The work was then scheduled quickly and conveniently. It was completed within their timeframe and very professionally with minimal disruption. The full specification was delivered, with excellent instructions on how to operate the new boilers in a user-friendly way. We have no hesitation to use Eco Flame for our ongoing boiler maintenance and servicing.
Customer in West Midlands Posted on 29/06/2020 , work completed 26/06/2020
Reliable, efficient and friendly.
Customer Service
Quality
Value
Eco Flame replaced two water tanks in our loft. Shawn arrived precisely on time and didn’t stop until he completed the job. He was polite, friendly and knowledgeable and happy to answer all our questions! The work was completed with care and attention, even cleaning up thoroughly afterwards! I would recommend the company on our experience today as well as knowing the same standard of care and attention was given to my parents who have also used Eco Flame.
Customer in West Midlands Posted on 05/05/2020 , work completed 05/05/2020
New combi boiler
Customer Service
Quality
Value
Phil talked me through my options, quoted me for them and left me to decide, no hard sell. Arrived with his team when he said he would. Replaced my very old and noisy boiler in a day. I would have no hesitation recommending Eco Flame for their professional service and the quote was good too.
Customer in West Midlands Posted on 28/03/2020 , work completed 20/03/2020
My review
Customer Service
Quality
Value
Fitted new gas boiler/tank/radiators etc (2 day duration). Helpful, knowledgeable giving good sound advice in respect system required etc and competitive on price job completed on schedule & to high standard. Tidy/respectful, very pleased would recommend.
T S, West Midlands Posted on 08/01/2020 , work completed 08/01/2020
What a find
Customer Service
Quality
Value
Boiler service, fit new inline filter, fit basin taps and kitchen tap. Excellent, efficient and effective service. Clean, tidy and courteous. Approximately 3 hours to do everything and less than the quote. A definite keeper for the contact list.
Customer in West Midlands Posted on 17/12/2019 , work completed 12/12/2019
Prompt & professional.
Customer Service
Quality
Value
The trader was very prompt as we had a problem with the toilet. He did an excellent job and said if we had any problems to get straight back to him.
Paul, West Midlands Posted on 09/12/2019 , work completed 09/12/2019
The trader replied (on 15/01/2020)
Thanks Paul your feedback is appriciated.
Professional and courteous
Customer Service
Quality
Value
Eco Flame fitting 2 new upright column radiators and completed the required amendment, is the pipework. They rebalanced the central heating system and were professional, courteous and very neat and tidy.
Tim, West Midlands Posted on 03/12/2019 , work completed 03/12/2019
The trader replied (on 15/01/2020)
Thanks Tim your feedback is appriciated.
Prompt/professional.
Customer Service
Quality
Value
Michael, West Midlands Posted on 22/11/2019 , work completed 22/11/2019
Professional service
Customer Service
Quality
Value
We had our old boiler decommissioned & a new boiler installed. From start to finish Eco Flame were professional, hard working, efficient & open. Very good job!
Sarah, West Midlands Posted on 15/11/2019 , work completed 15/11/2019
Excellent work.
Customer Service
Quality
Value
Excellent work, would recommend him. Kitchen and bathroom brilliant, cleaned up each day before he left. Always pleasant and cheerful.
Sheila, West Midlands Posted on 17/10/2019 , work completed 17/10/2019
They were very professional.
Customer Service
Quality
Value
The two men were great. Arrived on time, took out the old boiler, put in new pipes for the new boiler. They worked hard from 8am to 3-15pm. There was no mess. They put down protection for the carpet. They were very professional.
Thomas, West Midlands Posted on 19/09/2019 , work completed 19/09/2019
Both prompt and professional.
Customer Service
Quality
Value
I received a quote on the same day. Arranged to look at job following morning, sorted and fixed problem very quickly. Punctual, efficient, friendly, very helpful. Would, and already have, recommended them. will definitely use them again.
Jean, West Midlands Posted on 10/09/2019 , work completed 10/09/2019
Excellent
Customer Service
Quality
Value
Excellent job well done. Good time keeping and very reliable. Would recommend to anyone!
Melanie, West Midlands Posted on 05/09/2019 , work completed 05/09/2019
The trader replied (on 15/01/2020)
Thanks Melanie your feedback is appriciated.
New ensuite fitted - great job
Customer Service
Quality
Value
We're really pleased with our new ensuite fitted by Ecoflame. The finished product is excellent. Shaun was very friendly, helpful and reliable, from providing a quote and giving advice in the planning stage to actually carrying out the work. Based on quotes we had from others, we felt the price we paid was very fair, especially considering the standard of the workmanship. A couple of issues came up while the work was being done and Shaun kept us informed throughout and asked what we wanted to do each time. We'd happily recommend Shaun and the Ecoflame team.
Customer in West Midlands Posted on 19/08/2019 , work completed 24/06/2019
Excellent service!
Customer Service
Quality
Value
Eco flame installed my boiler two years ago and since then have been fantastic, punctual, friendly and professional. They always ring me to remind me that my boiler needs servicing and are always willing to offer advice and friendly guidance on how to run the boiler efficiently. Eco Flame are incredibly reliable and I couldn't recommend them more.
Jessica, West Midlands Posted on 18/07/2019 , work completed 18/07/2019
Best heating engineers I have encountered
Customer Service
Quality
Value
After some thorough research, I selected Ecoflame to replace my aging central heating boilers (2 of) and to change my hot water supply from a vented system to an unvented system. Ecoflame was the most competitive of 4 quotes I obtained and I was very impressed by Dan’s knowledge and his confidence as to how they could improve the current set-up. Also, they said that they would put three men on the job such as to finish it in 2 days (others quoted between 5 and 8 days). They arrived early on day 1 and got straight to work. I was without mains water for no more than 2 hrs and by late afternoon of day 2 both central heating and hot water and were restored. The 3 guys, Dan, Shaun and Phil were excellent; they were more than happy to explain any questions I had regarding the new set-up. They tidied up as they went along and never left a mess when they left. They returned for a couple of hours on day 3 to tie up loose ends and finally tidy up. The completed installation was immaculate and I had everything I had hoped for. The quality of their workmanship was first class and I would very strongly recommend them as truly professional heating engineers. Hugely impressed.
Customer in West Midlands Posted on 13/07/2019 , work completed 04/07/2019
Professional and efficient.
Customer Service
Quality
Value
Sorry for scruffy form - I am partially sighted.
Jeffrey, West Midlands Posted on 09/07/2019 , work completed 09/07/2019
Newe Boiler and Central Heating update.
Customer Service
Quality
Value
Major work including new boiler and some new pipes to 4 bedrooms and garage. All old tanks and stuff removed from the loft. All rubbish cleared. An antiquated central heating system now renovated. Extremely glad we choose Eco flame. Skilled professional knowledgeable conscientious heating engineers led by Dan and Phil. Every problem explained and overcome. Carpets well re-laid. Brilliant job done. very satisfied. Highly recommended. Many thanks. Hampton In Arden
Customer in West Midlands Posted on 07/07/2019 , work completed 02/07/2019
Fix leaking toilet and remedy previous contractor's errors
Customer Service
Quality
Value
I have used Eco flame for a number of things, at first to do a boiler service, then to look at a leaking water tank. This last time was because we had a leak in the kitchen coming from the bathroom above and the original contractor wanted nothing to do with it. Shaun came out and had a look, quickly determining that it was probably the toilet. As soon as we had the replacement parts he came out and very effectively fixed the leak, as well as doing smaller jobs like sorting out the silicone around the bath and vanity unit. He also sorted out our wobbly shower screen that had been driving me mad. Overall, excellent quality of workmanship, far superior to the cowboys we had in originally. I would recommend him to anyone. He was knowledgeable, polite, tidy and reasonably priced.
Customer in West Midlands Posted on 27/06/2019 , work completed 21/06/2019
Professional
Customer Service
Quality
Value
Fitted kitchen work surface, fitted new sink, added a hob, door handles, upstands. Done on time and agreed price. He was very professional and super clean & tidy. Highly recommended I would have him back anyway.
John, West Midlands Posted on 11/06/2019 , work completed 11/06/2019
Efficient, timely and a pleasure to work with
Customer Service
Quality
Value
Eco Flame replaced my leaking unvented hot water cylinder. They fitted in the job as an emergency and worked efficiently and tidily in my home. They kept me up to date on progress and completed the job as planned and as quoted. I would use their services again and would recommend them without hesitation.
Customer in West Midlands Posted on 01/05/2019 , work completed 11/04/2019
Prompt.
Customer Service
Quality
Value
Excellent service from start to finish. Good communication. Very satisfied. Nice people.
Richard, West Midlands Posted on 04/04/2019 , work completed 04/04/2019
Friendly, professional and helpful
Customer Service
Quality
Value
The team were all incredibly helpful, friendly and professional. Boiler serviced and radiator moved. The work was completed quickly and tidily and we will be calling them again for our annual service next year!
Customer in West Midlands Posted on 27/03/2019 , work completed 20/03/2019
Excellent service
Customer Service
Quality
Value
My heating programmer was replaced quickly and efficiently, for a reasonable price. Their communication was good and Dan arrived when expected. I would recommend this firm.
Customer in West Midlands Posted on 26/03/2019 , work completed 26/03/2019
Excellent service, friendly and polite
Customer Service
Quality
Value
Couldn't fault them, will definitely recommend to others.
Alan, West Midlands Posted on 21/03/2019 , work completed 21/03/2019
Excellent work, completed to the time and cost specified
Customer Service
Quality
Value
The Ecoflame Team were very helpful. They provided a lot of advice, set out options and answered all our questions. Their quote for the work was competitively priced. They were able to carry out the work (supply and fit a new boiler and radiators) within one week of my request. They arrived on time on the agreed day. They were extremely polite and friendly, and the work took one day to complete (as they said it would). The work was carried out to an excellent standard, and we are very happy with the result. The final cost was as quoted. We would happily recommend Ecoflame to others.
Customer in West Midlands Posted on 24/02/2019 , work completed 19/02/2019
Excellent service.
Customer Service
Quality
Value
Shaun explained all our options available for our boiler, as it required a new heat exchanger. We decided to go for a new boiler. The job was done within the week. We are so pleased with our new boiler which was fitted with expertise. Detailed information how the boiler works was given to us on the day it was fitted, and information left for us to refer to. We feel happy and secure in the fact that we are covered for at least the next ten years. Eco Flame are excellent and I recommend them with no hesitation.
Catherine, West Midlands Posted on 08/02/2019 , work completed 08/02/2019
Excellent work
Customer Service
Quality
Value
Excellent work reliable clean and tidy. Very friendly. Value for money to fit shower, toilet and vanity unit. Repair leaking radiator.
Robert, West Midlands Posted on 07/02/2019 , work completed 07/02/2019
Boiler installation
Customer Service
Quality
Value
Excellent job, carried out in a professional way. A++ service, finished the job as agreed & in time.
Customer in West Midlands Posted on 24/01/2019 , work completed 22/01/2019
Excellent service
Customer Service
Quality
Value
Excellent, efficient, professional service. Phil and Sean were absolutely professionals. Very courteous and friendly. Worked every minute they were here. Explained clearly the workings of the new boiler to the finest detail. Couldn't rate them highly enough. Don't look anywhere else. Outstanding work ethic.
Colin, West Midlands Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Friendly, efficient and great value.
Andrew, West Midlands Posted on 16/01/2019 , work completed 16/01/2019
Prompt & professional
Customer Service
Quality
Value
Fitted filter flushed system and replaced bypass valve. Polite helpful clean and tidy. Ongoing communication with everything they were doing. Most impressed and will certainly use them again and highly recommend their work.
Margaret, West Midlands Posted on 15/01/2019 , work completed 15/01/2019
My review
Customer Service
Quality
Value
Very happy. So pleased at his work putting in a new boiler.
Barbara, West Midlands Posted on 10/01/2019 , work completed 10/01/2019
Professional
Customer Service
Quality
Value
Very tidy and efficient at installing new boiler.
Paul, West Midlands Posted on 11/12/2018 , work completed 11/12/2018
Excellent all round.
Customer Service
Quality
Value
Our old boiler broke down just before Christmas 2017. We got in touch with Eco Flame who immediately came to see us and were able to fit a new boiler within 2/3 days. Their service was excellent. Courteous, efficient & cleaned up any mess as they went. Just completed 1st annual inspection. Again prompt. Efficient and friendly.
Anthony, West Midlands Posted on 11/12/2018 , work completed 11/12/2018
Great job expertly carried out .
Customer Service
Quality
Value
I was informed well in advance of the start date and time and refreshingly the fitters arrived as promised . They started by covering our new carpets with a protective material , then after explaining what was going to be done they commenced work. The friendliness and professionalism was wonderful , the work which lasted all day was carried out with virtually no inconvenience to us , the quality of the installation was excellent and all old tanks etc was taken away and everything left tidy . The fitters set everything up for us and explained the system operation , so overall a great job by a very professional team , I would recommend them to friends and family .
Customer in West Midlands Posted on 04/12/2018 , work completed 23/11/2018
Professional & knowledgeable
Customer Service
Quality
Value
I had boiler fitted exactly 2 months ago. I had at least 5 quotes from different installers but Dan from Eco Flame seemed more knowledgeable and convinced me that we didn't need metres of unnecessary piping that everyone had quoted. The job took Dan & Shaun a full day. I was very pleased with a very neat tidy job. They were both very polite and I would recommend them & use them again.
Geraldine, West Midlands Posted on 05/11/2018 , work completed 05/11/2018
My review
Customer Service
Quality
Value
Very good, really helpful.
Desmond, West Midlands Posted on 11/10/2018 , work completed 11/10/2018
Superb
Customer Service
Quality
Value
Phil was brilliant. He came over to look at the job and let me know later that evening that he could start the next day. Completed everything to a high standard and finished it all in two days. I can't recommend him enough.
Francesca, West Midlands Posted on 03/10/2018 , work completed 03/10/2018
Fantastic service.
Customer Service
Quality
Value
Very professional outfit. Good communication, competitive price, nice people to have around, very clean and tidy. Very efficient. Highly recommended.
Adrian, West Midlands Posted on 24/09/2018 , work completed 24/09/2018
Excellent job
Customer Service
Quality
Value
We have had work completed by Eco Flame on a number of occasions. Honest, reliable and very happy with their work. Happy to recommend.
Helen, West Midlands Posted on 16/08/2018 , work completed 16/08/2018
Fantastic job
Customer Service
Quality
Value
This is the 3rd time I have used Eco Flame for a heating job this year. They are polite and trustworthy and very knowledgeable about their trade. I had an unvented hot water system fitted. Dan and his team were friendly and polite. Answered all my questions and worked hard and efficiently. They cleared up any mess and took away all the rubbish. I would thoroughly recommend them.
Debbie, West Midlands Posted on 09/08/2018 , work completed 09/08/2018
An excellent job
Customer Service
Quality
Value
We contacted Eco Flame Heating & Plumbing Services, via the Worcester Bosch website. They responded promptly and visited our property for a quotation. They were friendly, approachable and professional. They revised their quotation as requested. They did an excellent job in installing the new boiler.
Michael, West Midlands Posted on 07/08/2018 , work completed 07/08/2018
First class
Customer Service
Quality
Value
Arrived on time. Removed old boiler with no fuss. Fitted new and cleaned away rubbish and leaves spotlessly clean. Explained how new boiler worked very clearly. Would definitely recommend.
David, West Midlands Posted on 31/07/2018 , work completed 31/07/2018
Excellent professional installation
Customer Service
Quality
Value
Highly recommended, good initial visit followed with a detailed quote. New water boiler fitted in one day. Friendly, knowledgeable and clean.
Michael, West Midlands Posted on 05/07/2018 , work completed 05/07/2018
Professional and trustworthy
Customer Service
Quality
Value
From the moment Phil came to quote for a removal of my old central heating system and installation of a new one, I knew I was dealing with a knowledgeable company. Phil, Sean and Dan were on time, hardworking and overcame problems they encountered without fuss or bother. These guys are a credit to their trade.
Michael, West Midlands Posted on 02/07/2018 , work completed 02/07/2018
Excellent job
Customer Service
Quality
Value
Dan was very professional, courteous, competent and punctual. He did an excellent job and would definitely call on him again in the future. Unreservedly recommend him.
Dee, West Midlands Posted on 26/06/2018 , work completed 26/06/2018
Good, reliable gas fitter
Customer Service
Quality
Value
Traced and fixed gas leak understood the problem, explained gas laws and options to fix. Gave cost of possible work. Between us we agreed a plan of action. He was efficient and respectful of my home and sorted the problem at agreed price. He was polite, reassuring and professional.
Ivor, West Midlands Posted on 24/05/2018 , work completed 24/05/2018
Prompt & Professional
Customer Service
Quality
Value
Very good tradesmen, clean & tidy. A very neat job. Left the premises tidy.
Brian, West Midlands Posted on 22/05/2018 , work completed 22/05/2018
skilled, thoughtful and reliable
Customer Service
Quality
Value
vented to unvented system Phil and the team were one of a number of Plumbers that came to quote. They spent 45 mins planning the work they would do ahead of their quote and the answered every question we had; even the daft ones. following their quote, they committed to start date and started promptly. during the 2 days they explained everything they had found, what they were doing to remediate the issue and irrespective of the considerable challenges they faced still delivered to budget. Phil then stayed late so that he could walk me through the project when I retuned from work in the evening... it can be challenging to find tradesmen to trust and the TV is full of programmes about what happens when you make a bad choice. probably the finest testament I can give to Phil and the team (who left not a spec of rubbish after the job was completed) is that we have had them back already to complete another large project and have asked them to quote for further work. Thanks for your hard work and patience Phil!
Stephen H Posted on 16/05/2018 , work completed 16/05/2018
Top quality work
Customer Service
Quality
Value
Kept us informed at each stage of the work carried out. Gave us advice and choices as the project progressed. We were happy with the person who carried out the work (Sean). Top man!
Brian, West Midlands Posted on 14/05/2018 , work completed 14/05/2018
almost perfection (99%).
Customer Service
Quality
Value
After a thorough selection process Eco Flame got the job of installing a new boiler and improving the shower flow in our main bathroom. Their approach before, during and after the installation was first class. The job was done within the specified two days. They also renewed TRV's on our existing radiators as required. Dan and Phil did the work. They were very tidy and protected our new stair carpet perfectly. We will have them service our boiler going forward. The missing 1% was because the cabling in the pantry was somewhat obtrusive.
Wayne, West Midlands Posted on 14/05/2018 , work completed 14/05/2018
Absolutely first class, highly recommended
Customer Service
Quality
Value
Eco flame replaced our warm air central heating with a radiator system. Phil listened carefully to our slightly non standard requirements and then gave us excellent advice. We were given a detailed quote with everything itemised. The job was started and finished on time and to quote. The guys were friendly and most helpful. They paid particular attention to making sure the radiators were exactly where we wanted them. The whole installation was very neat and proffesional, they made a point of clearing up any mess as they went. As they are accredited installers we benefit from an extended warranty from the boiler manufacturer. We did have one tiny leak and Sean came and fixed it the very next day.
Rigden Posted on 11/05/2018 , work completed 11/05/2018
Superb job
Customer Service
Quality
Value
We had an issue with a broken bath. We had not long had our bathroom completely refitted and the bath was completely boxed in. Sean managed to replace the bath and tidy up the plumbing with the minimum disruption. He came on time, finished the work efficiently and was pleasant, courteous and tidy at all times. I would not hesitate to recommend him to anyone needing plumbing or bathroom work.
David, West Midlands Posted on 20/04/2018 , work completed 20/04/2018
Great job
Customer Service
Quality
Value
I have used these lads twice once for a new boiler and once for a new heating system. Both prices were competitive and the team of lads were very professional and did a great job. Arrived on time, worked through until job was done and cleaned up after themselves. Recommended.
Tom, Worcestershire Posted on 19/04/2018 , work completed 19/04/2018
Very professional, excellent work.
Customer Service
Quality
Value
Nice job, trusted the workmen completely.
Robert, West Midlands Posted on 10/04/2018 , work completed 10/04/2018
Very professional, excellent work.
Customer Service
Quality
Value
Nice job, trusted the workmen completely.
Robert, West Midlands Posted on 10/04/2018 , work completed 10/04/2018
Fantastic service
Customer Service
Quality
Value
Following a gas leak due to a boiler fault, I called yesterday and Phil promised to come out today as soon as he could. He arrived mid morning, identified the problems and got my boiler up and running again - all at a reasonable cost. Since this all happened in the middle of the "big freeze", you can imagine my relief and gratitude at having found such superb service. I certainly recommend him and have every intention of using Eco Flame in the future.
Fursier Posted on 02/03/2018 , work completed 02/03/2018
Brilliant Job
Customer Service
Quality
Value
Installed my new Worcester boiler, a new radiator and kitchen tap. Highest quality work, on time, really friendly and helpful and tidied up afterwards. Would absolutely recommend their services.
SylCollis Posted on 28/02/2018 , work completed 28/02/2018
Good workman
Customer Service
Quality
Value
The gentleman arrived promptly with replacement shower. He fixed it. All seemed well. I had a shower that evening but water was not hot enough, ideal for head (hair) but not body. I called him & he came & corrected temperature. I would certainly recommend him.
Margaret, West Midlands Posted on 16/02/2018 , work completed 16/02/2018
Polite, Friendly and Trustworthy
Customer Service
Quality
Value
Our hot water hadn't been reliable for a few months. Finally, the hot water and then the boiler stopped working altogether. Phil came out 2 days after we rang him and knew what the fault was straightaway. He quickly did the repair and answered any questions we had. He was polite and friendly and trustworthy. We are going to use him in the future to upgrade our system.
Debbie, West Midlands Posted on 27/01/2018 , work completed 27/01/2018
Brilliant & professional
Customer Service
Quality
Value
Very professional, worked very hard. clean, tidy and friendly.
Carol, West Midlands Posted on 25/01/2018 , work completed 25/01/2018
Brilliant and perfect
Customer Service
Quality
Value
Very good customer service and very professional. Would recommend highly.
Suzann, West Midlands Posted on 19/01/2018 , work completed 19/01/2018
Great job
Customer Service
Quality
Value
Great job, very helpful, completed in good time and good price. Would recommend and use again.
Steve, Warwickshire Posted on 11/01/2018 , work completed 11/01/2018
Good job done.
Customer Service
Quality
Value
Done a good job. Very pleased.
Ann, West Midlands Posted on 06/12/2017 , work completed 06/12/2017
Excellent on all counts
Customer Service
Quality
Value
They worked very hard to get our new boiler installed and working at what was a very busy time for them. They were polite, clean and efficient in every way and I would not hesitate to recommend this company.
Patricia, West Midlands Posted on 04/12/2017 , work completed 04/12/2017
Impeccable
Customer Service
Quality
Value
Phil and Eco Flame were brilliant. Clear and honest initial appraisal, with offering great ideas and attentive. Professional and friendly on-site. Efficient, clean and very clearly putting a lot of effort into doing a great job. I have a great deal of confidence in their skill and the quality of their work - thanks guys!
David, West Midlands Posted on 30/11/2017 , work completed 30/11/2017
My review
Customer Service
Quality
Value
Friendly. Kept me informed. Professional & efficient.
Angela, West Midlands Posted on 28/11/2017 , work completed 28/11/2017
Brilliant work, highly recommended
Customer Service
Quality
Value
Had a new boiler system and hive fitted by the lads over the last 2 days. Absolutely brilliant service. Clean and tidy throughout, and they took the time to explain what was happening the whole time. Very knowledgeable and helpful. Highly recommended.
Mrs Wendy Beddard Posted on 23/11/2017 , work completed 23/11/2017
Brilliant job
Customer Service
Quality
Value
Professional job from start to finish. No mess. Would recommend to anyone. Old school ethos from younger professionals. Over the moon. 10/10.
Ken, West Midlands Posted on 22/11/2017 , work completed 22/11/2017
Fantastic service and brilliant job
Customer Service
Quality
Value
The service received from this company is outstanding. Truly professional tradesmen who specialized in attention to detail, nothing is too much trouble, totally reliable, excellent workmanship and an absolute pleasure to deal with from start to finish. Have dealt with twice now and would whole heartedly recommend.
Diane, West Midlands Posted on 13/11/2017 , work completed 13/11/2017
Over and beyond
Customer Service
Quality
Value
You know you have found the right boiler repair company in Birmingham when you can trust to leave them with your home keys. Dan really tries to get to and sort your fault out as quickly as possible. In 2 years were had 2 brand new boilers for rental properties.
Brian P Posted on 10/11/2017 , work completed 10/11/2017
Brilliant and very professional
Customer Service
Quality
Value
We had a shower fitted today, they were friendly clean very polite and they explained everything they were doing will use them again and tell people about them.
Audrey, West Midlands Posted on 09/11/2017 , work completed 09/11/2017
Quiet and Efficient
Customer Service
Quality
Value
The tradesman arrived at the agreed time. The work was carried quietly and efficiently. He was courteous, polite and explained what he had done. He was a tidy worker and we were very appreciative on what he had done.
Peter, West Midlands Posted on 02/11/2017 , work completed 02/11/2017
Fitted kitchen
Customer Service
Quality
Value
They fitted kitchen cabinets, appliances and two radiators. Very pleased with the result. High standard finish and reasonable price. Delighted customer.
Angela, West Midlands Posted on 11/10/2017 , work completed 11/10/2017
First class service
Customer Service
Quality
Value
Used Eco Flame for a new boiler at our daughter's flat. Prompt, efficient and tidy. Could not fault the team. Would definitely recommend them
David Rands Posted on 05/10/2017 , work completed 05/10/2017
Frist class job
Customer Service
Quality
Value
Very professional, very polite and the work done was brilliant can be recommended today. More than happy.
Martin, West Midlands Posted on 28/09/2017 , work completed 28/09/2017
Friendly and thorough
Customer Service
Quality
Value
Prompt and friendly service.
Sheila, West Midlands Posted on 28/09/2017 , work completed 28/09/2017
Most efficient.
Customer Service
Quality
Value
Danny was very professional and friendly. He arrived at the time he stated. He was very informative and explained things very well. Most professional and efficient. I have already booked for a yearly service.
Mary, West Midlands Posted on 26/09/2017 , work completed 26/09/2017
Prompt and professional
Customer Service
Quality
Value
I would certainly recommend them, they did an excellent job with my plumbing. I will certainly use them again.
Vera, West Midlands Posted on 25/09/2017 , work completed 25/09/2017
Excellent job
Customer Service
Quality
Value
The engineer arrived punctually and was friendly and professional. I felt confident that he had done a good job of servicing my central heating boiler and radiators. I have no hesitation in recommending this company.
Susan, West Midlands Posted on 13/09/2017 , work completed 13/09/2017
My review
Customer Service
Quality
Value
Good. Arrived on time. Carried out work on new combi blr, vales on rads, new gas pipe. Very satisfied.
Peter, West Midlands Posted on 12/09/2017 , work completed 12/09/2017
Brilliant Workers
Customer Service
Quality
Value
They said two days more like 1.5 days. very pleased they do what you want.
Wilbur, West Midlands Posted on 11/09/2017 , work completed 11/09/2017
Will Recommend Highly
Customer Service
Quality
Value
Lovely lads, fast, efficient and tidy.
Ann, West Midlands Posted on 06/09/2017 , work completed 06/09/2017
Great job, really pleased
Customer Service
Quality
Value
They installed a new boiler and radiators in my home a few years ago. I was very impressed with the work done and have used them every year to service the boiler since and would happily recommend them.
Sharon Posted on 04/09/2017 , work completed 04/09/2017
My review
Customer Service
Quality
Value
Prompt, Friendly and Professional
Malcolm, West Midlands Posted on 29/08/2017 , work completed 29/08/2017
Prompt and professional
Customer Service
Quality
Value
Lovely man reliable on time clean and tidy. Would recommend
Margaret, West Midlands Posted on 22/08/2017 , work completed 22/08/2017
Super Efficient
Customer Service
Quality
Value
They turned up on time on the day they said. They were polite, tidy (very important) and done exactly what they quoted for. Very reliable, fairly priced. Great job!
Richard, West Midlands Posted on 11/08/2017 , work completed 11/08/2017
Reliable and efficient
Customer Service
Quality
Value
Gave us an honest opinion of work needed to be done. Arrived on time and did an excellent job, very polite and left house clean and tidy.
Linda, West Midlands Posted on 04/08/2017 , work completed 04/08/2017
Praise and Gratitude
Customer Service
Quality
Value
Outstanding quality and workmanship, with an impressive, satisfactory outcome. To be recommended on every level. Many thanks.
Paula Denise, West Midlands Posted on 04/08/2017 , work completed 04/08/2017
Fast efficient work
Customer Service
Quality
Value
Very impressed with work done I would recommend them. They provide fast efficient work.
Which? Trusted Traders Consumer Posted on 04/08/2017 , work completed 04/08/2017
Brilliant Job
Customer Service
Quality
Value
Professional, clean service. They were friendly, reliable and knowledgeable. Extremely pleased with job and would recommend them.
Noel, West Midlands Posted on 03/08/2017 , work completed 03/08/2017
Good service, happy customer! Well Done!
Customer Service
Quality
Value
In the past few years they have done several different jobs for me including installation of a new bath and several boiler servicing in different properties that I own.. They are really good and turn up when they say they will. Do a great job and leave things tidy and clean.
Which? Trusted Traders Consumer Posted on 14/04/2017 , work completed 14/04/2017
Brilliant Service
Customer Service
Quality
Value
The gas supplier had made a mistake, which left the pressure of gas in my apartment at a high. I was told I had to call my own gas engineer. Eco Flame came very quickly as it was an emergency. Same day service. Prompt and professional and unrivalled service.
Which? Trusted Traders Consumer Posted on 31/03/2017 , work completed 31/03/2017
Happy customer, brilliant service!
Customer Service
Quality
Value
Phil did a boiler repair for us, brilliant workmanship. He gives a very good service, he is quick to respond and kept us updated throughout the whole process. Would recommend him and his business.
Which? Trusted Traders Consumer Posted on 02/02/2017 , work completed 02/02/2017