Good work and customer service
EL responded to my request for a routine boiler service straight away and arranged a visit very soon afterwards. They were courteous, friendly, explained what they were doing and completed the paperwork properly. I’d recommend them.
Customer in Greater London
Posted on 04/09/2024
, work completed 03/09/2024
Recommended
Boiler Service
John was was friendly and professional. He explained what he was doing and appeared very thorough. He took out some parts of the boiler for cleaning which I don’t remember ever being done before. In terms of the appointment he was later than expected but did text me to say he was behind. Overall very satisfied with the service and would definitely recommend and use again
Customer in Greater London
Posted on 08/02/2024
, work completed 07/02/2024
Recommended
Excellent Service
When you want a heating engineer and you phone someone "cold" you are always anxious that it may be a daunting wait. If you phone Eco-Gas you should not worry at all. I called them out for a boiler service and a radiator fault, they came out within 2 days. I got an expert in solving my problem, expert knowledge on my appliance, politeness all taking the stress out of my anxiety. At a very reasonable cost and complete satisfaction, I recommend John and team highly. Go for them and be very satisfied.
Customer in Greater London
Posted on 20/11/2023
, work completed 09/11/2023
Recommended
Boiler heroes!
Eco-Gas London are a fantastic company that have revived my ancient boiler on two occasions now. Our hot water and heat went out unexpectedly last week and John was able to squeeze us in within a day of my initial call. The rates were explained to me when I called, and John was thorough in his investigations and helped keep the cost down by sourcing refurbished parts. Thankfully all is up and running now, and we have the peace of mind of a year guarantee. John and all his staff were lovely to interact with, and I appreciate how John talked me through the issues and the fixes so I understand what went wrong and what’s been done. He’s a true expert and I couldn’t recommend him enough.
Customer in Greater London
Posted on 14/08/2023
, work completed 14/08/2023
Recommended
Great Work and Sound Advise
Definitely recommend Eco Gas London, the team was great to work with and very informative. The process was sound with works implemented to a high standard.
Customer in Greater London
Posted on 22/05/2023
, work completed 19/05/2023
Recommended
Great work at a fair price
As usual, the work was carried out at the agreed time and very professionally, and always at a fair price. We have known Eco-Gas for over five years, since they did our original central heating installation, and remain very impressed by their professionalism and reliability. We have had no hesitation in recommending them to friends, who likewise have been very impressed.
Andrew in Greater London
Posted on 24/07/2022
, work completed 20/07/2022
Recommended
Super, super service.
Our boiler stopped working and Eco Gas walked me through how to reset the pressure (even though I have no mechanical skills and was sure I'd make it worse). They were super efficient and patient, called when they said they would, and also checked back in after to see how it went. We have been using them since they installed our boiler about ten years ago and they are indispensable. Excellent service.
Elisabeth in Greater London
Posted on 24/02/2022
, work completed 21/02/2022
Recommended
5* stars
John and his team completed the work efficiently and went above and beyond to do a great job. Though the boiler replacement was a messy job the work was neat and tidy throughout and dare I say the flat was left cleaner than before they arrived. Eco-Gas London were highly professional and polite and we would not hesitate to recommend them. I commend Eco-Gas London over other 5* star companies on Which? and Chekatrade as we had called several places to help replace our old boiler and were met with rude responses, no callbacks or promises to arrange an appointment that never happened. Save yourself the bother and hire some real professionals who know what they are doing.
Customer in Greater London
Posted on 10/11/2021
, work completed 09/11/2021
Recommended
A very professional and proficient installation
I would highly recommend Eco-Gas London as a company for the installation of a New Worcester Bosch Greenstar 30 SI Compact combination boiler, associated pipe work and associated accessories. In particular, I would like to highlight the proficiency of the team who carried out my installation, and their warm engaging personalities, the team members were John Battams and Taylor. As with most projects there are unforeseen issues, which did occur on this installation and they did not phase the team at any stage, as they just assessed the issues and came up with the solutions to the problems. To confirm a highly professional and proficient installation by John and Taylor.
Shaun in Greater London
Posted on 29/04/2021
, work completed 22/04/2021
Recommended
Very professional.
John and Taylor were very professional throughout. Very clean. Great attention to detail. Excellent customer service. Very good covid-19 precautions. Highly recommended.
Matthew in Greater London
Posted on 12/04/2021
, work completed 12/04/2021
Recommended
Punctual, Efficient, Completed. Thumbs Up
John was very good. Sent me a text to let me know he was coming. Did a service on my 1 year old Worcester Bosch Greenstar 8000 Life boiler. Everything was in order and even managed to have a 2 min chat about life in these difficult times. Masks/Gloves were worn. Respectful. Nice fella. Very pleased with Eco-Gas London. Thank you.
John in Greater London
Posted on 26/01/2021
, work completed 26/01/2021
Recommended
Installation of a new boiler.
Excellent work done with great precision and carefulness. I would recommend them to any one who wants a good job done.
Customer in Greater London
Posted on 16/09/2020
, work completed 15/09/2020
Recommended
Eco-Gas were great
Really happy with the work done. We had central heating installed from scratch, in three story Victorian terrace. John was was extremely professional, approachable and understanding to our unique situation. There was good humour and he was open to answering as many questions as we had. Communication with John and his team was very good, with job completed in budget. We would definitely recommend them to others and use again.
Customer in Greater London
Posted on 20/02/2020
, work completed 31/10/2019
Recommended
Professional job
My elderly mother moved to a new house and had no heating. John came at short notice on a Saturday evening and did’nt leave until the heating was working. He later replaced the aged boiler with a new one and did an excellent job. He is very knowledgeable and would definitely recommend him.
Customer in Essex
Posted on 16/10/2019
, work completed 30/11/2018
Recommended
Excellent job
My elderly Mum moved last year only to find she had no heating and hot water. John came at very short notice on a Saturday evening and did not leave until he had the boiler working. A month or so later John gave us a competitive quote for a new boiler. He talked through our options and explained everything he was going to do. My Mum is extremely happy with her new boiler and the service that John provided.
Customer in Essex
Posted on 07/10/2019
, work completed 10/11/2018
Recommended
Highly Recommended!
I just need to recommend John from Eco Gas London who came over to sort out a problem with the loo. Instead of charging us a small fortune for a call out fee, he talked us through how it could be easily rectified and didn’t charge us a penny! This company is consistently good. Highly recommended!
Customer in Greater London
Posted on 22/09/2019
, work completed 14/09/2019
Recommended
Very professional and courteous
John undertook a boiler service and subsequently installed a magnetic and non magnetic Bosch filter as the original installers had not cleaned the system properly at the time. He explained the issues in great detail, and took the trouble to show me how the filters work. He came with an apprentice who was clearly benefitting from John's knowledge and experience. On the second appointment there was a delay in the start due to an emergency elsewhere, but I was contacted and kept informed. The work was then completed within the stated time and budget, and the kitchen was left spotlessly clean. All communications with the office have been efficient and helpful. Above all I was impressed with the expertise and politeness shown, and the helpful and friendly attitude to sharing that expertise.
Customer in Greater London
Posted on 27/07/2019
, work completed 24/07/2019
Recommended
Exceptional service professional.
All round professional service located leak, fixed leak, re programmed system to run efficiently and more economically I couldn't be happier.
Peter, London
Posted on 19/07/2019
, work completed 19/07/2019
Recommended
My review
Central heating boiler serviced repair to bathroom shower. All was satisfactory.
Bertram, London
Posted on 15/07/2019
, work completed 15/07/2019
Recommended
Usual excellent service
John Batten did a tricky chimney flue boiler installation 5 years ago and has serviced it annually since prompt profession. Polite, clean. Also fixed a tap for me. His apprentice, Taylor, a cheerful, polite young man, enjoying his work.
Fiona, Essex
Posted on 17/06/2019
, work completed 17/06/2019
Recommended
Work carried out has always been efficiently executed
Mr Battams had serviced our boiler for many years and in December 2017 replaced the boiler. His services have been required subsequently on a few occasions. He has always responded to our requests efficiently and in a timely manner.
Roy, London
Posted on 17/06/2019
, work completed 17/06/2019
Recommended
My review
Rong, Essex
Posted on 15/06/2019
, work completed 15/06/2019
Recommended
Friendly and efficient
We have been using Eco Gas as our go-to for many years now and can say that John always provides a friendly and efficient service. We are a Nursing Home based in Wanstead, East London and due to the size of the property we do have call-outs more than a standard household. John and his admin team (Melisa) are very approachable and always offer a reliable service. Highly recommended.
Customer in Greater London
Posted on 05/06/2019
, work completed 01/05/2019
Recommended
Pleased
John did a good job fitting my new boiler. He was very friendly and helpful and went the extra mile to get me up and running - he didn't finish work until 11.30 pm on Thursday! Also added some extras eg. a new timer not in the original job spec for free. I have no hesitation in recommending Eco-Gas to anyone considering buying a new/replacement boiler . Nick Spokes
Customer in Greater London
Posted on 02/03/2019
, work completed 28/02/2019
Recommended
Excellent, trustworthy plumber
John converted a conventional boiler system to combi. He provided good advice on the new system after listening to what I wanted. He clearly takes pride on his work. He did a very neat and high quality installation. He also went the extra mile when an existing pipe sprang a leak through no fault of his. Highly recommended.
Nicholas, London
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Outstanding
John replaced our 20 year old boiler. Extremely knowledgeable, honest and professional, he was fantastic throughout.Working with Zak who was courteous and hard working. Wish we had done this years ago and just thankful we picked such an excellent engineer.Recommended without hesitation.
Liane, Chingford
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
You're in safe hands
John first came to my aid when I needed help from another job gone wrong. His experience and knowledge spotted the issue straight away and made careful notes for the original plumber to rectify his mistake. John and Charlie did this with good grace and genuine concern and the other plumber was able to rectify at no cost to me. Needless to say John is now my first call
Robert Watts
Posted on 18/04/2018
, work completed 18/04/2018
Recommended
New boiler
John was always very pleasant, polite and punctual. He is neat and tidy , clearing up as they went . My boiler had to go up a tall chimney - not an easy job. John was excellent in sorting it all out and getting it working. I kept my old rads, and those had to be flushed and whatever plumbers do to get rid of sediment and air! There was one occasion after he had finished when there was a small problem, and John came round immediate to fix it, in the evening . He has called back to the house a couple of times to check and fine tune the workings. He always explained what he was doing, and left m heating working perfectly. He is also totally trustworthy. I expect to se him when my lovely new boiler needs it,s first service
Dibble
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
Friendly and knows his stuff
Would highly recommend, helped me out of a jam with my boiler and he was definitely late for his dinner! Thanks John.
Kim Sharpington
Posted on 08/01/2016
, work completed 08/01/2016
Recommended
A quality service carried out in a courteous way
We needed an extension to our central heating system. John was patient and considerate in all his dealings with us and when we were not clear about something in his estimate he came back to explain it to us. He carried out a good job and cleaned as he went. I have no hesitation in recommending him to other which users. Great job John.
Site User
Posted on 17/11/2015
, work completed 17/11/2015
Recommended
Thank you John
When our boiler stopped working we phoned John who had serviced it 12 months earlier. He came quickly and got it working. Obtaining and fitting the replacement part took a little longer - but then it was no longer an emergency. To find a helpful, courteous, straightforward and great to deal with heating engineer is a real joy. Thank you John. Ian
41243
Posted on 22/10/2015
, work completed 22/10/2015
Recommended
Professional and friendly outfit
Had my boiler serviced by Eco-Gas recently which included drainage and re pressurisation of a flooded expansion vessel. Since having this work done the boiler has been rock-solid with constant pressure and no cut-outs. John (Eco-Gas) technician was also really friendly and took time to explain the work he was doing and offer advice. Cannot recommend this company highly enough and will definitely be keeping their number on speed-dial for any future work!
hak2905
Posted on 25/11/2014
, work completed 25/11/2014
Recommended
Excellent Service
John Battams came to give our boiler its annual service. He installed it 2 years ago and the system has been running superbly well ever since.
Anthony, London
Posted on 14/11/2014
, work completed 14/11/2014
Recommended
Very, very happy
Used Eco-Gas for 4 years. Never had a problem. John and the office are excellent.
A E, Hertfordshire
Posted on 08/11/2014
, work completed 08/11/2014
Recommended
Job well done
The engineer, John did a very thorough & professional job, while also being pleasant to deal with & nice to chat to.
Peter, London
Posted on 25/10/2014
, work completed 25/10/2014
Recommended
Great job
Really good job. Attention to detail. Always told me what hew was doing & why. Great value for money & was really friendly.
Karen, London
Posted on 15/09/2014
, work completed 15/09/2014
Recommended
Prompt & professional
Stanley, London
Posted on 06/09/2014
, work completed 06/09/2014
Recommended
Boiler Service/ Gas Safety Check
I have used this company for over 10 years and have been very satisfied with the work done.
CMR304812608
Posted on 01/09/2014
, work completed 01/09/2014
Recommended
Good service
Efficient & courteous, as we've come to expect from this trader.
Sally, London
Posted on 29/08/2014
, work completed 29/08/2014
Recommended
Excellent Service
I thoroughly recommend Eco-Gas - excellent service in every way. Reliable, thorough and trustworthy. A very happy customer. Thank you John.
Julia, London
Posted on 26/08/2014
, work completed 26/08/2014
Recommended
Brilliant & professional
Eco-Gas were professional from first contact. Engineers knowledge & experience made me comfortable, happy with the service. Would definitely recommend company.
Kunle, Essex
Posted on 23/08/2014
, work completed 23/08/2014
Recommended
Determined to fix the problem
The job John came to do proved more complicated than anticipated, but John worked on into Saturday evening to get it sorted. He then provided great follow-up support by text and e-mail.
Andrew, London
Posted on 22/08/2014
, work completed 22/08/2014
Recommended
Professional and thoughtful
John has serviced the boiler and solved problems in the past. He deals with a problem in a professional manner and understands the 'bigger picture', enabling him to make suggestions about approaches or changes in future.
Anna, London
Posted on 19/08/2014
, work completed 19/08/2014
Recommended
No hot water
Although it took two visits on consecutive days to resolve problems with boiler producing no hot water at a cost of £500, just under, boiler now works. Eco Gas provided a very prompt service, John the engineer was excellent.
Susan, London
Posted on 18/08/2014
, work completed 18/08/2014
Recommended
Very good, efficient & friendly.
I changed to Ecogas because of their prompt and friendly service. They provide an efficient, friendly service and carried out my annual service very well.
Virender, London
Posted on 12/08/2014
, work completed 12/08/2014
Recommended