Ecocute Limited

Highly recommend Ecocute. We first used them in 2022 for solar panels and I was impressed with them then. No pushy sales pitch, really helpful and knowledgeable staff who were quick to respond to any queries. Recently had contact with them again to install a car charger and a battery. Found I was dealing with all the same people as I had done three years ago and the same electrician. Very impressed with the team installing the products and the support from the office. Competitively priced too. I have recommended them to several family and friends who have also had a positive experience.

From first contacting Ecocute through the installation of solar panels and battery system to receiving the final paperwork I have been very impressed with their efficiency and professionalism. I was kept informed throughout the process and although there was an initially an issue setting up the system following installation this was investigated and resolved promptly with no payments requested until all work had been completed and the system accepted as working. I would and have recommended Ecocute to friends who are interested in having a solar system installed.

I am thoroughly impressed with the recent installation of our solar panels and Alpha ESS battery storage system by Corey and Reece from Ecocute. Their work was nothing short of exceptional, demonstrating the highest standards of professionalism and expertise. Key highlights of Ecocute's service: 1. Technical Proficiency: The installation was executed flawlessly, showcasing their deep knowledge and skill in solar technology and advanced battery storage systems. 2. Courtesy and Professionalism: Both Corey and Reece were extraordinarily polite and courteous throughout the entire process, making the experience pleasant and stress-free. 3. Attention to Detail: The standard of work was impeccable. Every aspect of the installation was carried out with precision and care. 4. Clean and Tidy: Post-installation, the Ecocute team ensured that the area was thoroughly cleaned, leaving our property in immaculate condition. 5. Customer Satisfaction: Their commitment to customer service was evident in their patience in answering all our questions and ensuring our complete satisfaction. In conclusion, I wholeheartedly recommend Ecocute for anyone considering solar and Alpha ESS battery storage system installation. Their combination of technical expertise, professionalism, and customer care sets a new benchmark in the industry. Overall Rating: 5/5 stars George Steadman

There are so many aspects of Ecocute that I really like and am reassured by, that I am sure I will not mention them all here. However, here goes. From my first tentative enquiry to completion of the solar panel installation and aftercare, Ecocute has always been easy to contact, professional and personable. I like that they are a small team, whose names you get to know quickly. They also work as a team and all share a strong customer focus. No question from me was too much for them to answer, and I didn’t feel pressured to make a purchase at any time. They keep up to date with the developments in solar panels and I feel happy that I have had the latest technology installed that my budget allowed. I was kept totally informed of progress with installation, even when scaffolding companies were failing to respond to Ecocute enquiries. This meant I got involved in finding a local scaffolding company, which made me feel respected as a customer and part of the process. The installation was so efficient that there was minimal disruption and it was completed much quicker than I expected. The job was done neatly and I have welcomed Ecocute’s support following installation regarding the monitoring application. I am one very happy customer who definitely recommends using Ecocute for your solar panel journey. They are truly excellent

Thank you, Connor,Robyn and Corey for all your hard work and patience. This is the second job(a battery to add to our solar panels), that you have carried out for us. Everything is working as should. Everyone is so personable, and I wish all the best for the future, Regards Stuart

From start to finish this was so easy, communication is key to any work being done and this is what happened. Corey arrived in time with his apprentice and they was straight into the job, all tools out in an order that I can’t even do, workmanship very clean and tidy and even left completed before I got chance to cook bacon cobs !! Now the roofer oh my days can that bloke move, he was like a motorised man lol all explained perfectly and stayed till everything was working and explained how it works. Thanks to Connor & Robyn for the customer service they provided from start to finish even though I asked lots of questions. Great company to do business with

Had solar and battery fitted today, whole company very professional and polite and informative. Fitters arrived on time did a great job at a great price, extremely polite and very helpful with information about the product, will thoroughly recommend ecocute.

After reading all the five-star reviews here, we had high expectations of Ecocute, and I'm happy to say that they lived up to those expectations. Everyone we dealt with, in order of contact that's, Connor, Robyn, Corey, Harrison and Scott were great. Friendly, polite and thoroughly professional. On initial investigation, I liked that there were lots of (very good) prices clearly on display on the website, so I had an idea what to expect. When I made contact, as promised, there was absolutely zero sales pressure, just questions answered and information supplied promptly - perfect! We agreed an 18-panel install along with a Powerwall 3 and pigeon-proofing, at a very good price, and where what we paid after installation was exactly what we had been quoted - no hidden extras. The guys turned up to do the install when they said they would, double-checked with me about where the Powerwall and gateway would be installed, and then set about an efficient and neat installation - we've never had any tradespeople clear up after themselves as thoroughly as Corey, Harrison & Scott did - much appreciated. All the paperwork, approvals, certifications then turned up within a few days without any chasing required. From first contact through to job completion everything and everyone was excellent, and I have no hesitation in thoroughly recommending Ecocute. Their 'Which' five-star rating is very much deserved.

Having had a nightmare of a time with a battery upgrade system from a company with absolutely atrocious customer service. I asked them to decommission the system. Requiring a new system I began ringing around for quotes. From my initial call and conversation with Connor at Ecocute, he just "Got It" and it felt right. He took a personal interest in wanting to put things right for us without being judgemental towards the previous company. He was patient, highly knowledgeable using layman's terms to explain certain functions and components, not pushy and had the same values and ethics as us. It truly felt like we had come back home. About 10 days later on the day of the installation, Cory and Harrison both arrived as planned. This duo truly know their stuff and are highly respectful and polite. They got on with the job and decommissioned the old system and installed the new system once again without being judgemental. After the installation, they walked me through each component ensuring I was confident of its functionality and requirement. Cory and Harrison only left when I was absolutely certain I was confident and well-versed in the use of the Tesla App which is so simple and intuitive. All in all, we don't have a single negative point on this company. It was a breath of fresh air to deal with people with the utmost integrity and golden principles and ethics, who under-promised and over-delivered. Thank you Ecocute.

I have been interested in having a Solar Panel System fitted for some some years but found the whole process of getting quates to surveys very tiring and very expensive. Then we came across Ecocute on the Internet and from that point the whole process could not have been easier and also a very reasonable price. Great team of fitters they were very pleasant, tidy did a great job. Would recommend.