Ecocute Limited

After reading all the five-star reviews here, we had high expectations of Ecocute, and I'm happy to say that they lived up to those expectations. Everyone we dealt with, in order of contact that's, Connor, Robyn, Corey, Harrison and Scott were great. Friendly, polite and thoroughly professional. On initial investigation, I liked that there were lots of (very good) prices clearly on display on the website, so I had an idea what to expect. When I made contact, as promised, there was absolutely zero sales pressure, just questions answered and information supplied promptly - perfect! We agreed an 18-panel install along with a Powerwall 3 and pigeon-proofing, at a very good price, and where what we paid after installation was exactly what we had been quoted - no hidden extras. The guys turned up to do the install when they said they would, double-checked with me about where the Powerwall and gateway would be installed, and then set about an efficient and neat installation - we've never had any tradespeople clear up after themselves as thoroughly as Corey, Harrison & Scott did - much appreciated. All the paperwork, approvals, certifications then turned up within a few days without any chasing required. From first contact through to job completion everything and everyone was excellent, and I have no hesitation in thoroughly recommending Ecocute. Their 'Which' five-star rating is very much deserved.

Having had a nightmare of a time with a battery upgrade system from a company with absolutely atrocious customer service. I asked them to decommission the system. Requiring a new system I began ringing around for quotes. From my initial call and conversation with Connor at Ecocute, he just "Got It" and it felt right. He took a personal interest in wanting to put things right for us without being judgemental towards the previous company. He was patient, highly knowledgeable using layman's terms to explain certain functions and components, not pushy and had the same values and ethics as us. It truly felt like we had come back home. About 10 days later on the day of the installation, Cory and Harrison both arrived as planned. This duo truly know their stuff and are highly respectful and polite. They got on with the job and decommissioned the old system and installed the new system once again without being judgemental. After the installation, they walked me through each component ensuring I was confident of its functionality and requirement. Cory and Harrison only left when I was absolutely certain I was confident and well-versed in the use of the Tesla App which is so simple and intuitive. All in all, we don't have a single negative point on this company. It was a breath of fresh air to deal with people with the utmost integrity and golden principles and ethics, who under-promised and over-delivered. Thank you Ecocute.

I have been interested in having a Solar Panel System fitted for some some years but found the whole process of getting quates to surveys very tiring and very expensive. Then we came across Ecocute on the Internet and from that point the whole process could not have been easier and also a very reasonable price. Great team of fitters they were very pleasant, tidy did a great job. Would recommend.

From the first phone call everything went like clockwork. We were interested in solar panels. Connor and Robyn in the office were always available to answer my questions with a friendly, courteous and patient manner. The fitters arrived on time and got straight on with the job, they too were friendly and explained everything in layman's terms. The price was way cheaper than other quotes we've had so all in all a fantastic result. I would highly recommend Ecocute to anyone.

From the first phone call nothing was too much trouble, this was a new service to me and I had a few questions which were all answered in an understandable manner any lay man would understand. Over the years I have had lots of work undertaken. By far this company is the most professional from the office people to the very exceptional on site workers. All the expected paperwork is sent immediately and payment is taken on the job completion. I would and have highly recommended Ecocute to my friends which is a great trust to this companies reputation.

Ecocute certainly best in the solar world, great value for money, probably the cheapest and use quality branded equipments. The team especially Connor has a wealth of knowledge and explained very well! I put 100% faith in this company. The fitters were extraordinary professional and thoroughly explained everything. I couldn’t be more happier with Ecocute and highly recommend! I be sure passing their details around!

We commissioned Eco-cute to supply and fit an Alpha ESS battery system to our existing solar panel installation. The electrician (Corey) and his assistant (Harrison?) arrived at the agreed time, despite some atrocious weather, and got to work immediately. They were both polite and highly professional. The job was finished in good time with a helpful demonstration of the working system and a careful explanation of its operating principles. As far as I can judge at this early stage, everything is working as expected and the comms link to my laptop and mobile phone have been fully installed. The workspace was left very neat and tidy and as a great favour, above and beyond the call of duty, the boys removed the very heavy lead crystal batteries from our garage roof-space down to the garage floor where they can be handled much more easily. I can recommend these young men very highly and am delighted with Eco-cute in general. Connor, the member of staff who dealt with my order and handled my inquiries over the phone, was also very helpful and obliging. Well done Eco-cute! As far as I can see, you can't go wrong with these guys.

Certainly one of the best companies that weve ever used. I was a bit unsure to begin with because they were quite a bit cheaper than others who quoted. However, i now suspect that the reason for this is that they are highly efficient and get it right first time. Connor was excellent to deal with and never put us under pressure to buy. He answered all our questions and recommended the most cost effective system for us - rather than the most expensive. The electricians Corey and Harrison were polite and careful when working in the house and talked us through installing and using the monitoring app, which is great. I can't recommend this company highly enough. The fact they are solid 5 stars speaks volumes. Why can't our utility companies be run the same way?

I've been impressed from start to finish of our solar panel and battery storage system installation. The whole team at Ecocute has been fantastic: first communications with Connor when I was getting quotes, ongoing updates from Robyn from the point of booking confirmation, and installation and full explanation of how the system works by Corey and Harrison today. I've already received all of the relevant paperwork and the experience so far has left me in no doubt that if I have any queries or concerns I'll continue to receive the same high level of friendly service. The volume of excellent reviews for Ecocute is truly well-deserved.

The work carried out by the staff at Ecocute was exceptional! Due to extending my property and my fusebox now been in the centre of my house i was worried about cabling running through the house. I needn't have been worried, Corey was great not a cable in sight! He kept everything clean and tidy! The roofer was great too. The office staff were really helpful and ever so professional they weren't pushy sales people like ive had to deal with by other solar companies. All round a great company that i would definitely recommend.