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Trusted Traders

Ecocute Limited

Logo on white
Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday - Closed
Profile thumb ecocutec13a a00at00a z mdm

5.0

30 Reviews

About

ECOCUTE
We are a friendly, approachable and responsive UK based renewable energy company. Our mission is to provide you with an honest and compassionate service, designing bespoke renewable energy systems tailored to your individual needs so that you can enjoy free energy and the savings that come with it! We believe in our products and in their potential, sourcing smart alternative energy saving products to heat and power your home.
These are our values. This is what we believe in. Our values say a lot about who we are. We believe that, by always referencing these values in everything we do, we will always provide the very best service to our customers and make a genuine, positive difference in the world

What we do

  • Renewable energy

    • Solar panels
  • Electricians

    • Electrical testing services
  • More Services

    • battery storage
    • heat storage systems
    • repairs and service

Customer reviews

5.0
30 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Thrilled!
Customer Service
Quality
Value
We used Ecocute to install solar panels on our roof and a battery storage system in our loft. They arrived to the minute as promised; the guys were polite, friendly, knowledgeable, explained everything they were going to do, then did it very efficiently. We're absolutely delighted with the quality of the work, the equipment and the way it's performing so far - and confident that if we do ever get any problems, they'll sort it for us. We also took advantage of one of their regular special offers and think it's amazingly good value. Can't fault anything they did for us - only thing to bear in mind is that (being a small company) they need paying on the day to help their cash-flow/keep prices down - just an observation rather than a complaint. We've already started recommending them to friends!
Customer in West Yorkshire26/09/2019
Fantastic!
Customer Service
Quality
Value
I can thoroughly recommend ecocute and the excellent service they provided me. They came round to my property and were exceedingly professional and carried out a very efficient job. I was notified in advance in regards to their arrival and the specifications of the job that would take place. I would also like to highly thank and recommend the engineer who carried out the work for myself personally as he really was very good, informative and extremely polite. The price for the installation was very fair and I will definitely be using them going forward if I were to need further work carryinging out. Thank you to the whole of the company for their fantastic communication, service and general customer care.
Customer in Greater London09/09/2019
PV Installation fault
Customer Service
Quality
Value
The Inverter in our Solar Panel system started to make a fast clicking sound on Monday. I contacted Ecocute late afternoon and explained the problem. An Engineer was at our property at 09.45 the next day. The system was inspected, tested and the faulty component replaced by 12.00 that day. I was really impressed by Ecocute in that they responded very quickly to my situation and had spares available to carry out the repair immediately. The paper work was emailed to me the same day along with warranties and receipts.
Customer in Wakefield, West Yorkshire14/08/2019
PV System repair
Customer Service
Quality
Value
Very helpful, efficient, got a faulty system up and running. Can't fault the company, staff were very helpful, explained the various processes that they needed to go through in order to determine the fault, did the necessary work quickly, with a minimum of fuss. Will definitely utilise this company in the future if needed, and am considering upgrading to a system with a battery in the future. Again, have to say that the staff were excellent.
Customer in West Yorkshire12/08/2019
Fantastic company
Customer Service
Quality
Value
What a pleasure it was to deal with this company from start to finish, nothing was too much trouble and their level of professionalism was second to none. I was looking for a local company to reinstall four panels that we had to remove when building an extension to our bungalow. Having done some searching on the internet and reading reviews of various companies I opted to drop Ecocute an email. Within minutes Glyn came back to me with a quote & suggestions on the best position of the panels to obtain maximum efficiency and visually pleasing to the eye. I would definitely use these guys again and would recommend them to family and friends.
Steve Hammond03/08/2019
Sorted out a problem with our PV system efficiently and fast
Customer Service
Quality
Value
We have had a problem with our PV system tripping a breaker in our consumer unit for some time - several 'experts' I have spoken to tried to tell me it was our inverter at fault and we needed a new one (at great cost). It transpires that when we replaced out consumer unit 18 months ago it was incorrectly wired. Cory soon identified the problem and quickly rewired the system correctly. We are now generating electricity normally once again not missing out the hot days when the system used to trip out. I can't fault the way this job was carried out and would definitely recommend this company working in an industry where there are so many cowboys.
Customer in Northamptonshire02/06/2019
Great work Ethic
Customer Service
Quality
Value
I called Glyn and the team with a request for help/repair of my solar panel inverter. Sadly the prognosis was not good and looked like being expensive. Just as I was about to throw in the towel and look forward to having a four figure sum reduced from my bank balance, Glyn suggested he (yes he) calls the manufacturer to check if there is an extended warranty. This was done without hesitation and clearly at Glyn's cost. This is what customer service is all about. Above and beyond the call of duty!!!! Fortunately the unit had an extended warranty so all good for me. I do not know what Ecocute Ltd work is like, as in the end I didn't need to employ them. What I can say is that if the work is half as good as the service then you will have no issues.
Customer in West Yorkshire30/04/2019
Neat & Tidy
Customer Service
Quality
Value
EcoCute recently completed our third family installation since September 2017. My neighbour recently used them too, for their Solar Panels. The whole team reply to any questions promptly & had to help me with the Utility provider form. What I liked, is that I asked for a quote & I got a clear no nonsense reply. No mysterious hard sell. I also can’t recommend Corey (electrical installation dpt) he never stopped & is so neat & tidy.
Customer in Kent29/04/2019
Brilliant Ecocute
Customer Service
Quality
Value
Having had many hard push sales people from other suppliers, I can honestly say that the service from quote to order and installation was a great experience. The electrician and fitters did a fabulous job very neat and tidy and I’m now getting great value on the energy being generated. We are planning for a battery to be fitted later in the year, but for now it’s been great the app keeps you well informed and makes you think more wisely on how you use the power you are getting for free. A 12 panel system all in under £4K was fantastic value. The after sales is superb everyone was a delight to know. Best purchasing experience in a very long time!
Customer in Lancashire29/04/2019
Excellent
Customer Service
Quality
Value
Very pleased with Ecocute - easy to deal with by phone and email. Work was completed quickly and tidy.
Customer in Wiltshire25/04/2019