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Ecocute Limited

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5.0

49 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday - Closed

About

ECOCUTE
We are a friendly, approachable and responsive UK based renewable energy company. Our mission is to provide you with an honest and compassionate service, designing bespoke renewable energy systems tailored to your individual needs so that you can enjoy free energy and the savings that come with it! We believe in our products and in their potential, sourcing smart alternative energy saving products to heat and power your home.
These are our values. This is what we believe in. Our values say a lot about who we are. We believe that, by always referencing these values in everything we do, we will always provide the very best service to our customers and make a genuine, positive difference in the world

What we do

  • Renewable energy

    • Solar panels
  • Electricians

    • Electrical testing services
  • More Services

    • battery storage
    • heat storage systems
    • repairs and service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
49 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great product and service
Customer Service
Quality
Value
If you are looking for a solar power system for your home, then you need to look no further than Ecocute Ltd. Totally professional from start to finish. How refreshing to find a company that stated they would be starting and finishing your installation at specific times, and they did ! No pushy sales people here just straight forward answers. I would recommend Ecocute 100%.
Customer in Leicestershire Posted on 10/01/2021 , work completed 05/01/2021
Fitted Solar Panels Quickly and Well.
Customer Service
Quality
Value
We contacted Ecocute after recommendation from a friend. They lived up to expectations. They turned up on time, completed the work very quickly. The installers where helpful and tidy. The office staff where not pushy and provided all the info we needed. You must always ask any questions you ensure you have the answers, the staff are very helpful and had all the answers.
Customer in Derby Posted on 09/12/2020 , work completed 23/11/2020
Service as it should be
Customer Service
Quality
Value
Our whole experience with Ecocute was positive throughout. Polite friendly and efficient from my first telephone enquiry to the completion of the installation of the solar panels and at a very reasonable cost. Their customer care is excellent and any queries I had after installation were answered promptly by telephone or email. I cannot recommend them highly enough, Glyn and his team are exceptional.
Customer in Lincolnshire Posted on 27/11/2020 , work completed 29/09/2020
Eco-cute PV solar panels
Customer Service
Quality
Value
Can not praise this firm enough, swift response once contacted, remote survey, quote received within a day & very reasonable, work men turned up at the time scheduled, they were very professional & friendly and all done & dusted by the afternoon, up and running to catch the last few rays of sun.
Customer in Rutland Posted on 24/11/2020 , work completed 29/10/2020
Excellent advice and installation of solar panels
Customer Service
Quality
Value
Excellent no pressure advice from Conor pre-installation. He was happy to answer all questions, providing comprehensive information and all reassurances prior to installation. On the agreed installation day the fitters arrived on schedule and everything ran smoothly, taking around half a day. All work was neat and tidy. We were up and running immediately. Glyn was very helpful getting started with the phone app and talking through all the information. It's great to see us starting to generate our own electricity and reassuring to know that our system will be remotely monitored. The solar panels are excellent value. We are glad we have moved to solar energy. We are happy to recommend Ecocute - a friendly and approachable company. We might consider adding battery storage in the future and would have no hesitation asking Ecocute to do this.
Customer in West Yorkshire Posted on 19/11/2020 , work completed 10/11/2020
Excellent and efficient company
Customer Service
Quality
Value
After contacting Ecocute they were professional and friendly when dealing with my questions. The solar system fitting went smoothly with very easy to deal with installers who were eager to answer any questions. They arrived promptly and the standard of work was first rate.
Customer in Derbyshire Posted on 16/11/2020 , work completed 03/11/2020
Great product great back up service
Customer Service
Quality
Value
We purchased a battery back up system from Glyn the previous year and after a few small niggles ( mainly software issues) that Glyn jumpt on straight away. We already had solar panels fitted and this was jewel in the crown. Works brilliantly and saves us money. Unfortunately our panel inverter stopped working and the company that fitted them had gone bust. I turned to Glyn, he again was brilliant got one of his engineers out within s few days replaced the fault inverter at a very reasonable cost and got us up and running again. This guy is brilliant. He won't be pushey and try to sell you something you don't need ,his help and advice are second to non. I have just had to ask his advice as our energy supplier wishes to fit a smart meter. Again nothing is too much trouble and told me about a couple of pitfalls but more importantly gave me his engineers no so when the guy comes to fit the meter he is aware how to fit the meter and how to restart my system. Brilliant service cant recommend Ecocute and Glyn enough .
Graham in West Yorkshire Posted on 21/10/2020 , work completed 29/05/2018
Absolutely Incredible Company
Customer Service
Quality
Value
I've wanted to install Solar for about a decade, but the cost has previously been prohibitive. So I left that project on the shelf for some time. So imagine my amazement when I came across Ecocute and discovered that I could now buy a full solar system (over two roofs) and have battery storage for about 50% of the cost of just solar panels some years ago! So I contacted Ecocute and started a conversation with Connor and Glyn. There was absolutely no sales pressure and Connor simply provided me with a number of costed options (they didn't even have to visit my home, they worked successfully from images on Google maps). I chose an option and booked in an installation date. Installation was carried out successfully and quickly in less than a day by a very competent team of skilled guys. They were friendly and very efficient. By mid afternoon, I was left with a fully working solar system with battery backup and a very big smile on my face. I'm chuffed to bits to say the least, and would freely recommend this company to anyone I speak to.
Rob Posted on 03/10/2020 , work completed 01/09/2020
Great service, product and price
Customer Service
Quality
Value
We got three quotes for a system around 3.5kwp. One was double what we expected but was something of a "Rolls-Royce" solution and far in excess of what we needed. One was more in the right ball park but something didn't feel right. The survey and installation timeline seemed drawn out and the vast majority of the cost was demanded up front and payment by credit card wasn't an option. Then there was EcoCute. The price was right with an estimated payback of 8-10 years and no payment until the job was done. There was no physical survey, everything was done online and used satellite pictures of the house. This made me slightly nervous, "what if there are unforeseen issues at installation, will it mean extra cost?". I raised this and was assured that the quote was fixed. It was. There was no sales pitch and no attempt to upsell. Once agreed, a fitter arrived to install the panels. The job took less than three hours. A few days later, the electricians arrived and took just over three hours. We discussed where the inverter should be located and where the cable runs should be then I left them to it. My worries about problems on the day of installation were unfounded. I paid over the phone at the end of the installation using a credit card for added protection. The system has been running for over three weeks with no problems. Everyone I spoke to a EcoCute was friendly, helpful and well informed. All in all a fairly stress free experience and I am a stickler for detail.
Customer in Derby Posted on 30/09/2020 , work completed 02/09/2020
Superb work and service
Customer Service
Quality
Value
Ecoute gave a very competitive quote, after a survey. They were prompt, good workers on the installation, and explained everything. Their after-sales service is second to none. Nothing is too much trouble. Glyn answers any email questions very promptly and gave us some useful advice on dealing with energy suppliers. I would highly recommend them.
Customer in Lancashire Posted on 24/09/2020 , work completed 23/03/2020