Ecocute Limited

I moved to my current bungalow in Warwickshire in Feb 2020. On the top of my list of things to do was, have Solar Panels fitted. In my previous property, I had Solar Panels fitted in 2012 and in 8 years I became a convert to this type of energy. Having referred to "Which?" Solar PV installations checklist, I went onto the internet and found Eco-cute recommended by "Which?" (I did investigate others) Eco-cute were advertising 'Special offers' so I filled in their form for information and was contacted initially by Connor and then Glyn. There was no hard 'sell', lots of information, advice and my questions answered. In brief, after telephone conversations, emails etc. I decided to purchase the Combined Solar PV plus Battery Hybrid System. This should give me access to the Smart Export Guarantee which replaces the Feed-in Tariff (FIT) The Solar Panels Fitter, Scott, and the Electricians Corey and Joe were excellent timekeepers and cleared up when the work was completed. They were courteous,helpful and trustworthy. The system was up and running from the 13 July 2020 However, after about a week I contacted Glyn as I felt there was an issue which needed attention. This was dealt with immediately and Adrian came to replace the Battery and now the System is fully operational. The System is located in my garage making it easy for me to monitor. Eco-cute's after-sales service guaranteed is efficient and reassuring. Help is offered 24/7 online or by telephone.

Would highly recommend this company. Glyn is very down to earth, knowledgeable and doesn't give any hard sales talk. The fitters turned up exactly on time and were very efficient. The whole job was finished within the time frame given. Everything was left neat and tidy. Any questions or queries were answered fully without going into technical details so it was easy to understand. Everything was arranged via the internet but this did not cause any problems or issues. The system is working efficiently and am now pursuing the SEG to be reimbursed for surplus production. Overall very impressed.

From first contact eco-cute were professional and attentive to our needs. They provided lots of useful information upfront and were honest and trustworthy. Installation went without a hitch and the system as a whole looks and performs excellently. No hesitation in recommending.

I already had PV panels and a battery system - unfortunately the clowns that installed the battery system sold me a dud - a cobbled together piece of kit with separate inverter, charger, monitor and lead acid batteries. In the end I gave up trying to get it to work properly, and decided to bite the bullet and start over. Luckily I found Glyn at Eco-Cute, who was fantastically helpful giving me lots of good advice, and I ordered a Soltaro 5kWh all in one hybrid system. I was extremely frustrated that I'd set up the installation back in the middle of March, and promptly had to postpone due to the lockdown, especially given the fantastic amount of sunlight we had in April and May. But it was all installed safely last Monday (8/6/20) and was worth waiting for. The lads that fitted it were brilliant, and even removed all the old kit from my loft for me. The new system was up and running after about 5 hours, and works exactly as promised. Now that solar production, storage and usage are all integrated properly, and with an online or phone app, I can see that this last week I've used a very bare minimum of grid supplied power, and it's saving me money from day one. This kit looks fantastic, in a way its a shame it's up in my loft and not seen - the Soltaro kit looks like something from a space ship, it's sleek, efficient, quiet and just gets on with it. I am really very happy with the service and product and highly recommend Eco-Cute.

I had around 5 people quote me for solar panels, plus storage battery and ecoboost for the hot water. Some offered everything, some only panels and others panels and ecoboost. Glynn was great when discussing and explaining things. Such as why have a battery when you don't know how much you will generate and use over a 12 month period. We can always retrofit batteries. Ecocute were the easiest to talk too and made the most sense without the bull. A date was arranged for fitting and when the day came everything was done in a timely and efficient manner. I would recommend Ecocute 100%

We’ve just had solar panels and battery system fitted by EcoCute after seeing them at a friends house. I just can’t recommend them enough, nothing is too much trouble for them in fact the hardest thing is trying to get off the phone when you speak to Glyn 😳😂😂. Honestly though, Glyn really does put customer satisfaction at the top of his list along with the rest of the team. Even the scaffolders were extremely friendly and helpful. I can’t thank them all enough for their professionalism and customer care well done to you all. The system looks awesome and all neatly installed.

After hunting around and being let down time and again by others I found this company. They turned up when they said, they did what they said, charged less than they said, yea a little less than estimated.. completed on time, under budget. Very clean and tidy with excellent communications throughout.

I was looking to update my solar system that was installed on 8th July 2010 by a company that is no longer in business. I have received many calls from other companies, telling me I need various items due to changes in regulation. Ecocute have no sales people, or people called surveyors who are really sales people. They guided me through without trying to sell - even saying when you do not need something even if they sell it. Work was completed in under an hour and a half and arrived on the dot of the time they advised in a telephone call. It even cost less than I expected. I had my old inverter replaced and a solar boost added to my immersion heated cylinder.

Very pleased with the work done and the price, it was easy to talk on the phone no hard sell just friendly help,the system is working well and I would recommend this firm to anyone, I get the feeling any problems they would sort out

We used Ecocute to install solar panels on our roof and a battery storage system in our loft. They arrived to the minute as promised; the guys were polite, friendly, knowledgeable, explained everything they were going to do, then did it very efficiently. We're absolutely delighted with the quality of the work, the equipment and the way it's performing so far - and confident that if we do ever get any problems, they'll sort it for us. We also took advantage of one of their regular special offers and think it's amazingly good value. Can't fault anything they did for us - only thing to bear in mind is that (being a small company) they need paying on the day to help their cash-flow/keep prices down - just an observation rather than a complaint. We've already started recommending them to friends!