Ecocute Limited

I can thoroughly recommend ecocute and the excellent service they provided me. They came round to my property and were exceedingly professional and carried out a very efficient job. I was notified in advance in regards to their arrival and the specifications of the job that would take place. I would also like to highly thank and recommend the engineer who carried out the work for myself personally as he really was very good, informative and extremely polite. The price for the installation was very fair and I will definitely be using them going forward if I were to need further work carryinging out. Thank you to the whole of the company for their fantastic communication, service and general customer care.

The Inverter in our Solar Panel system started to make a fast clicking sound on Monday. I contacted Ecocute late afternoon and explained the problem. An Engineer was at our property at 09.45 the next day. The system was inspected, tested and the faulty component replaced by 12.00 that day. I was really impressed by Ecocute in that they responded very quickly to my situation and had spares available to carry out the repair immediately. The paper work was emailed to me the same day along with warranties and receipts.

Very helpful, efficient, got a faulty system up and running. Can't fault the company, staff were very helpful, explained the various processes that they needed to go through in order to determine the fault, did the necessary work quickly, with a minimum of fuss. Will definitely utilise this company in the future if needed, and am considering upgrading to a system with a battery in the future. Again, have to say that the staff were excellent.

What a pleasure it was to deal with this company from start to finish, nothing was too much trouble and their level of professionalism was second to none. I was looking for a local company to reinstall four panels that we had to remove when building an extension to our bungalow. Having done some searching on the internet and reading reviews of various companies I opted to drop Ecocute an email. Within minutes Glyn came back to me with a quote & suggestions on the best position of the panels to obtain maximum efficiency and visually pleasing to the eye. I would definitely use these guys again and would recommend them to family and friends.

We have had a problem with our PV system tripping a breaker in our consumer unit for some time - several 'experts' I have spoken to tried to tell me it was our inverter at fault and we needed a new one (at great cost). It transpires that when we replaced out consumer unit 18 months ago it was incorrectly wired. Cory soon identified the problem and quickly rewired the system correctly. We are now generating electricity normally once again not missing out the hot days when the system used to trip out. I can't fault the way this job was carried out and would definitely recommend this company working in an industry where there are so many cowboys.

I called Glyn and the team with a request for help/repair of my solar panel inverter. Sadly the prognosis was not good and looked like being expensive. Just as I was about to throw in the towel and look forward to having a four figure sum reduced from my bank balance, Glyn suggested he (yes he) calls the manufacturer to check if there is an extended warranty. This was done without hesitation and clearly at Glyn's cost. This is what customer service is all about. Above and beyond the call of duty!!!! Fortunately the unit had an extended warranty so all good for me. I do not know what Ecocute Ltd work is like, as in the end I didn't need to employ them. What I can say is that if the work is half as good as the service then you will have no issues.

EcoCute recently completed our third family installation since September 2017. My neighbour recently used them too, for their Solar Panels. The whole team reply to any questions promptly & had to help me with the Utility provider form. What I liked, is that I asked for a quote & I got a clear no nonsense reply. No mysterious hard sell. I also can’t recommend Corey (electrical installation dpt) he never stopped & is so neat & tidy.

Having had many hard push sales people from other suppliers, I can honestly say that the service from quote to order and installation was a great experience. The electrician and fitters did a fabulous job very neat and tidy and I’m now getting great value on the energy being generated. We are planning for a battery to be fitted later in the year, but for now it’s been great the app keeps you well informed and makes you think more wisely on how you use the power you are getting for free. A 12 panel system all in under £4K was fantastic value. The after sales is superb everyone was a delight to know. Best purchasing experience in a very long time!

Very pleased with Ecocute - easy to deal with by phone and email. Work was completed quickly and tidy.

I found Ecocute purely on price, they beat their competitors by miles. At first I was weary with the saying "too good to be true" ringing in my head but after more research and looking at their credentials (MCS approved etc.) I went for it - and I'm so glad I did! Initially a remote survey was done which again I was weary of when others needed to come out to quote. I was worried this would lead to unforeseen obstacles on the day, but everything was planned out well over the phone and it all went exactly how they said it would on the day. The team arrived bright and early and the roofers had the panels up by mid-day (I had 14 panels installed). The electrician was brilliant, and his work was so neat and tidy. Such a professional looking install and I was generating electricity by 2pm (as suggested on the remote survey!). All I can say is these guys know what they are doing. The ladies in the office were always helpful and so friendly. They even went the extra mile and completed all my paperwork for me to ensure my application for the FIT tariff was submitted in time (I only had 3 days to get this in after install day before the scheme closed!) Checking in on the performance with the remote monitoring is so addictive and it's nice to know I'm generating and using my own electricity purely from the sun. After a month my electricity usage has literally halved! Thanks so much Ecocute I'll definitely be back when I can afford to add a battery!