Ecocute Limited

I’ve had a list of energy saving ideas to do prior to retirement. Looking for the best traders and craftsmen, I joined Which. Through them, I found Ecocute. Every aspect of dealing with them his been easy, informative, and utterly reliable. Their estimate was the only one I asked for because for me, service and quality come before price. The installation of the panels was both quick and exceedingly net. I opted for their pigeon proofing so unlike many neighbours, my roof hasn’t become a nesting site. Once I saw the generating capacity of the panels, I wanted a battery. The same electrician fitted a 10 KWH battery, and since then, we’ve been self sufficient in electricity, and through heating water electrically, our gas bill has come down too. Ecocute kept every appointment, were courteous and helpful, and never tried to sell. They just helped us buy.

Entirely satisfied with first class service throughout. Same day response from online enquiry. All questions answered promptly, emails and phone calls to Connor answered same day, usually within the hour. They accommodated changes to installation dates more than once for us due to delays in our roof being re-tiled. Electricians arrived for prompt start, neat install making best use of a small space inside that we created rather than installing outside. Only small deposit required and balance paid by card on completion of install. All the staff at Ecocute, the electricians and solar panel fitters have been polite, friendly and professional.

Had solar panels and battery installed today. Job carried out well and efficiently by the Ecocute team who were a pleasure to have around. From first contacting Connor at Ecocute, to today’s installation, they have been an excellent company to do business with, very approachable and efficient. Price for the install was competitive and we now have free electricity powering the house and charging the battery! All in all, I can thoroughly recommend Ecocute to anyone thinking of installing solar panels.

From initial contact to completion, Ecocute have been nothing short of fantastic! No hard selling, everyone i spoke to within the office had a wealth of information to help me get the right system and educated me to get the most out of my system. I was kept up to date through out the whole process, it amazed me how seamless and efficient the whole process was. The pricing was really competitive and the equipment used was high quality. The workmanship of the installers was second to non, they went out of there way to make everything really neat and tidy, they even got the hover out! I would not hesitate to recommend!

Although there was a long wait before new batteries came back into stock Ecocute honoured the original quoted price. When they received new stock they promptly contacted me to arrange fitting. As with the solar panels 2 years previously fitting was swift and efficient. I can now say 3 months into using battery storage it will prove to be a great investment. Thanks once again Ecocute for great service and being honourable.

Phoned Connor on the off chance they had any alpha ESS batteries in stock, after my current supplier left me dangling for 3 to 4 months. He was confident and showed me photos of the batteries in stock in his Warehouse. Didn’t ask for any upfront money until the battery was installed, which was reassuring, everything he discussed was bang on time and installation went exactly how they said. Will not hesitate in recommending and look forward to my solar panels when the roof is changed.

I emailed Ecocute for a quote for panels on a single-storey roof and they responded same day. They took details and discussed, studied house from satellite image, and quoted later that day. I waited for a quote from another co. then accepted Ecocute's on 7 March. The solar panels were installed over two half days on 22 and 23 March. All the staff were true professionals: office, electrician and roofer. All docs and communications were clear and helpful. Installation staff were on time and work was to a high standard. On completion, user information was explained clearly. The solar monitoring app on my phone was displaying kWh's generated, etc. very soon after installation, and all the kit continues to work well. Amazingly short timescale from first contact to done and dusted, and virtually no stress for us. Well done Ecocute and many thanks to all your staff!

100% satisfied with every aspect of the work carried out by Ecoute Limited: I used the Which? Trusted Traders to find a recommended supplier/installer of my Solar Panels (5.18kw) and battery storage (10kw), Ecocute were first to respond and gave me instant confidence. All of the communication - emails, telephone and verbal - were excellent. Connor was my contact and handled every stage of the process perfectly. Corey was in charge of the on-site installation from start to finish - with attention to detail first-class. Extremely pleased with Ecocute throughout. Most highly recommended.

Right from the start we were kept informed from Connor of all the options available to us and what it entailed. All our questions were answered swiftly and thoroughly. They were very accommodating on the date that suited us. The scaffolding firm came Saturday morning so everything was ready for Monday. Electrician was here on time and did a great job keeping us informed about all the work he was going to be doing and kept everything neat and tidy. The panels are up and working great. We could not speak highly enough about all the team. Thanks again.

Eco-cute fitted a 12 panel solar PV system on the 20 February 2023 No hard sell. Straight forward advice. Solar Panals fitting booked with a small booking fee £195, rather than a hefty deposit asked by other solar firms. Fitting was completed in half a day. The team were friendly and courteous. The solar inverter was positioned where I asked near our boiler in the utility room. Over the last 3 weeks the system has performed very well. I would definitely recommend Eco-cute as a trustworthy professional Solar fitting company.