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Endorsed by Which? Trusted Traders

Ecocute Limited

Profile thumb ecocutec13a a00at00a z mdm
4.9

90 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 10:00–18:00
  • Sunday - Closed

About

ECOCUTE
We are a friendly, approachable and responsive UK based renewable energy company. Our mission is to provide you with an honest and compassionate service, designing bespoke renewable energy systems tailored to your individual needs so that you can enjoy free energy and the savings that come with it! We believe in our products and in their potential, sourcing smart alternative energy saving products to heat and power your home.
These are our values. This is what we believe in. Our values say a lot about who we are. We believe that, by always referencing these values in everything we do, we will always provide the very best service to our customers and make a genuine, positive difference in the world

What we do

  • Renewable energy

    • Solar panels
  • Electricians

    • Electrical testing services
  • More Services

    • battery storage
    • heat storage systems
    • repairs and service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
90 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great install with excellent service
Customer Service
Quality
Value
Had my equipment installed while I was out of the country with my mother and my next-door neighbors handling the tea and queries. It couldn't have gone any smoother. Thank you to all involved, my mother was delighted with the fitters and was full of compliments. On my return home I had a fully working installation with zero mess and apart from a fully operational system you wouldn't have known I had the equipment installed, they fitted, cleaned, and set up everything leaving my mother with a warm feeling inside that she had not only helped her son get something done while he was away but that it had been done without her needing to worry. The equipment has been fitted extremely well with all cables secured safely and incredibly tidy. Thank you to Connor, the roofers and Corey the electrician for your professionalism, understanding and workmanship, it has far exceeded my expectations.
Customer in Merseyside Posted on 14/05/2022 , work completed 12/05/2022
Great solar installation
Customer Service
Quality
Value
Great service throughout - a quick and full response to my enquiry, comprehensive quote and happy to answer any questions, and no pressured sales. Good communication about booking installation and what to expect, and throughout the installation day. All done quickly and with no mess left behind. Very pleased.
Customer in West Yorkshire Posted on 08/05/2022 , work completed 06/05/2022
Top Notch Service
Customer Service
Quality
Value
Excellent from start to finish. No pushy salesmen or site visits needed. Accurate quote for exactly what I needed. No hidden extras or fuss. I explained what I wanted, quote provided, questions all answered quickly and then booked for install with minimal effort! Couldn't be better. Install was quick. The electrician took time to plan and check everything and made an exceptionally neat job of it all (solar + battery storage + EV charger) - very pleased with the result. The roofers were also brilliant and very quick. Everyone was polite and courteous. No mess left behind. Really couldn't have been better.
Customer in North Yorkshire Posted on 28/04/2022 , work completed 28/04/2022
Excellent service from start to finish
Customer Service
Quality
Value
Contact with the office was easy and helpful. No pressure to buy but useful information for decision making. The actual work was completed to a high standard, on schedule with no mess. Very happy with the result - have used little or no grid power since installation and the apps are great for monitoring usage.
Customer in Redcar and Cleveland Posted on 25/04/2022 , work completed 12/04/2022
Solar panels with battery storage
Customer Service
Quality
Value
I contacted three companies but selected Ecocute because of their helpful response, good price and proximity to where I live. I did ask a lot of questions before I ordered the system but they were very patient and helpful. Their lead time was reasonable, they turned up on the day without any hassle. I was surprised how quickly and easily the panels were fitted leaving the electrician to finish off. I had fourteen panels installed and eight kwh of batteries plus a couple of extra bits (iboost and backup socket). The wiring for this took a while but was done very neatly and efficiently and the electrician put up with all my questions all day. Ecocute were also very efficient with the paperwork and are helping me sort out a long standing address problem with my meter reference. I have waited a month to do this report, just to see how the system settled down, it has worked fine from day one and I haven't needed to do anything at all. It can help to understand a bit about what is going on as you can squeeze extra benefit from it by making small adjustments to lifestyle. For example, we now put the dishwasher on in the morning not after our evening meal. It is too early to say how cost effective the system will be, I need to go through a full winter. However I have been impressed by the fact that I have used three hundred and fifty kwh of electricity in March but only around fifteen of these from the grid. So I think that despite the high cost of the batteries, I should get a good return on my investment.
Customer in West Yorkshire Posted on 12/04/2022 , work completed 03/03/2022
Solar panels and battery storage.
Customer Service
Quality
Value
Twelve solar panels installed with a battery storage unit by Corey. He was friendly, professional and very pleasant to talk to. He completed the job with great efficiency and professionally, would definitely recommend.
Customer in North Yorkshire Posted on 06/04/2022 , work completed 06/04/2022
Good value for money. Neat and tidy installation
Customer Service
Quality
Value
Eco-cute were the best value of the three quotes I got for the installation of 3.3KW solar panels and a 2.9 KWH battery system. The team back at Wakefield were always available to answer questions I had up to the install date. For example, the house insurance company wanted to know that Eco-cute were MCS registered and that all materials used were to IEC standards. The installation took place over a couple of days at the agreed installation date. The installation team were very neat and tidy, and we quickly had a working system, that's met all our expectations so far. I'm considering expanding the battery system and would go back to Eco-cute first for that work
Customer in Merseyside Posted on 30/03/2022 , work completed 22/03/2022
Ecocute PV & Battery Install
Customer Service
Quality
Value
Ecocute carried out our PV & Battery installation, with top quality materials and brands. All the team we’re fantastic inc the office but worthy of a special mention are Conner & Corey, nothing was too much trouble everything was explained in detail with lots of support and documentation. We obviously had lots of questions these were dealt with speedily and efficiently too. The installation team were polite, prompt and respectful of our property, pets and gardens. The installation is already saving us money right from the switch on, which of course is so important to us with the cost of electricity right now, but more so with the pice caps being removed and the prices rising even further! Do your own homework the payback will be much quicker than you expected in the past with the cost of energy rising so fast, if you’re on the fence to invest in PV now is the right time! The system integrates beautifully with our needs, with an App for remote monitoring and settings adjustments along with facts and figures of Generation and savings. In these times PV with or without batteries is a true investment even more so a must if you own an electric vehicle. Ecocute get an all round 11/10 for the complete service from the remote survey to installation and on going support brilliant
Customer in North Yorkshire Posted on 16/03/2022 , work completed 16/03/2022
competent installation
Customer Service
Quality
Value
Had a solar panel and storage installed by this company. the installation was done efficiently even allowing for delays caused by storms. seems to work efficiently. It is expensive but there was no hard sell and the advice received appeared to be knowledgeable and sensible.
Customer in Lancashire Posted on 15/03/2022 , work completed 07/03/2022
Solar panels
Customer Service
Quality
Value
I’d read online reviews about Ecocute, especially that they were very knowledgeable, not pushy and provided a great installation service. Those reviews were entirely spot on - they were always willing to answer any questions and the panels and battery etc were easily installed inside 2 days even though not straightforward. I’d highly recommend them.
Customer in Greater Manchester Posted on 13/03/2022 , work completed 09/03/2022
Excellent service and install.
Customer Service
Quality
Value
Ecocute recently installed an Alpha ESS battery to soak up my excess power generating . Connor, as always was excellent in going through the benefits and costs. I was nervous about spending the money, but he always has time to listen. I even requested an extra battery three days before install and they went out of their way to get this. Corey the electrician was excellent on the day, installing where requested with no issues. All my usernames were provided promptly and I was able to install the app with no issues. I know they are monitoring it as they noticed a few changes I made. There are a lot of rogues in the Solar Trade and Ecocute is not one of them. They don't run away and answer the phone.
Simon in Warwickshire Posted on 11/03/2022 , work completed 04/03/2022
Very efficient organisation.
Customer Service
Quality
Value
From start to finish I had a very friendly and efficient experience with this company. I previously contacted another company for a quote and they messed me around for 30 days and I never got my quote. I contacted Ecocute and within 2 days I had recieved a quote and agreed on a price. Every time I queried something I was very happy with the way they handled things. I would 100% recommend this company.
Customer in South Yorkshire Posted on 09/03/2022 , work completed 25/02/2022
Super friendly, efficient and professional
Customer Service
Quality
Value
We have been absolutely thrilled with the service from Ecocute - and, although it's early days, the hardware seems tip top and the amount of electricity generated so far has exceeded expectations. We had solar panels fitted over 10 years ago at a previous property. With our previous installation the fitting of the panels was preceeded by a two hour visit from a company rep / estimator - so I was initially a little shocked that a quote and survey could be done remotely - however sophisticated the technology and software involved. But the service and installation has been seemless and everything has unfolded like clockwork. Connor and Corey have both been exceptionally helpful and kept me informed at every step - and answered all my questions. I have never dealt with a company who seemed to be constantly and quickly available to respond to any query - whether by phone or email. I would whole heartedly recommend them - indeed my daughter is also having an installation and my hairdresser is going to be contacting them soon!
Customer in West Yorkshire Posted on 25/02/2022 , work completed 25/02/2022
Solar panels
Customer Service
Quality
Value
I would highly recommend Eco-cute, from the beginning to the installation they have been first class. I researched lots of companies and Eco-cute stood out, all of there accreditation checked out and with the Which trader recommendation that sealed the deal. My initial phone call to Conner at Eco-cute put me at ease as it was clear they understood what they were doing, we talked through my options and Conner went away and produced me a proposal. The installation went as planned the electrician (Corey) and the roofers were very helpful and cleared away after themselves. Corey was excellent at explaining what he had installed and why and his workmanship was spot-on, couldn't of asked for more. Conner kept in touch throughout to make sure everything was going as planned. I am really happy with the panels and would recommend this company to anyone.
Customer in South Yorkshire Posted on 07/02/2022 , work completed 01/02/2022
Great service.
Customer Service
Quality
Value
We had fantastic service from all the team. The were all very friendly and helpful . I would highly recommend them to anyone wanting to install solar panels.
Customer in Worcestershire Posted on 07/02/2022 , work completed 21/01/2022
Solar Panel and Battery installation
Customer Service
Quality
Value
I was impressed from start to finish. Initial contact with Connor and then follow up through to installation day was great. His attitude and helpfulness was one of the reasons I chose Ecocute to undertake the work. Any questions I had were answered, I believe, honestly. The installation was carried out on the agreed date and the installation team were very professional with the system being up and running by the end of the installation day. Follow up communication and the provision of the necessary certificates for the installation was good. I have no hesitation in recommending this company.
Customer in Nottinghamshire Posted on 05/02/2022 , work completed 17/01/2022
Superb from first contact to installation
Customer Service
Quality
Value
I can highly recommend Ecocute if you are considering a solar panel installation. I chose them based on some very good reviews, and wasn't disappointed. The first conversations with Connor were polite and easy to understand, and he sent a very comprehensive quotation and set of projections through. I chose the system they recommended, and the install was booked for 2 months time. On the day of the install everything went extremely smoothly, and the system was up and running by the end of the day. Since then it has operated in the background with no issues - very rare in my experience that anything using technology works first time, but this did, and in the week since install has actually been delivering marginally more than the projections! Corey the electrician was excellent, clearly knows what he is talking about, was polite and courteous and did a very neat job. He's a really good ambassador for your company. The two roofers were equally good (sorry didn't catch their names) and similarly have done a very neat job. So all in all I would definitely recommend - a very easy transaction with pleasant and knowledgeable people, and a product that does exactly what it says.
Customer in West Yorkshire Posted on 21/01/2022 , work completed 11/01/2022
Excellent service and installation of Solar Panels by professional friendly team.
Customer Service
Quality
Value
Glad we decided on this company who did a brilliant job from start to finish. Knew little about Solar but Connor in the office was terrific in guiding us through the whole process. Lovely installation team - Corey, the electrician, did a brilliant job very efficient and informative and helpful as were the two fitters too. The sun shone throughout, a lucky bonus! The panels look great and thrilling to watch on the App. our battery charging up plus! Having recently observed some local activity on some solar panels near us from nesting feral pigeons and reading the damage they can do ! have been back again to Connor who has advised the installation of Pigeon proofing stainless steel mesh, black PVC coated, to match our black panels. The roofers will be back again this week and we are confident they will again do an excellent job. Well done and thank you to all at EcoCute.
Customer in North Yorkshire Posted on 19/01/2022 , work completed 14/01/2022
Highly recommended
Customer Service
Quality
Value
We had a quote for solar from another company for 5k then they sent a salesman round and then up the price to 17k. This put us off getting solar, until we came across eco-cute. The no salesman is why we chose eco cute and after a quick call to them we had booked in our install. We couldn't of been happier with the whole process. Thankyou eco cute
Customer in Central Bedfordshire Posted on 16/11/2021 , work completed 24/09/2021
Solar installation
Customer Service
Quality
Value
Fantastic job. Efficient, friendly knowledgeable and a solar system that’s performing better than predicted. My father in law a retired electrician was very impressed with the work, and the customer service has been exemplary. I would happily recommend Connor and his team to anyone.
Customer in West Yorkshire Posted on 21/10/2021 , work completed 22/07/2021
Really efficient and helpful
Customer Service
Quality
Value
We had 3 quotes for installing Solar Panels, we decided on Ecocute as they explained everything about the installation, telling us how long it would take and what we could expect from Solar. No negatives to report only positives. Panels arrived and were installed on our roof one morning and the electrician connected everything and was finished by mid-afternoon. My husband is in the building trade and was impressed by the electrician's work. I would recommend this company anytime. There after-sale service is excellent as well.
Christine in Warwickshire Posted on 11/10/2021 , work completed 29/06/2021
Solar without the fuss
Customer Service
Quality
Value
Professional, knowledgeable, helpful and efficient are just a few words that don’t adequately describe the team at Ecocute. I cannot praise them enough for the service they give, from quotation to installation they make the process straightforward and explain everything in detail so there are no surprises waiting to jump out at you. Connor was very patient in answering the many questions I had about the PV panels and battery storage and left me in no doubt about what to expect. When it came to the installation Scott the roofer and Corey the electrician were a wonder to behold, they never stopped from the moment they arrived and had everything installed and running in just over a day, both are a real credit to Ecocute. For excellent service and value, I cannot recommend them highly enough.
Stefan in South Yorkshire Posted on 11/10/2021 , work completed 29/09/2021
Excellent solar panel installation.
Customer Service
Quality
Value
I was wanting to get solar panels fitted to help reduce bills and charge my EV. Ecocute were recommended by other users of an EV group on Facebook, so I contacted them. They were great, no pressure, explained everything, and the estimates for usage and generation they emailed me were thorough but easy to understand. The workmen were polite, efficient and got the job done within a day. We had solar panels, inverter and the appropriate electrical work done. The process was simple and Connor, our contact, couldn't have been more helpful. I'd definitely recommend them to anyone looking for solar panels.
Judy in Nottinghamshire Posted on 07/10/2021 , work completed 07/10/2021
Not so cute
Customer Service
Quality
Value
After the installation, I noticed that a coil of Earth wire (circa £30) was missing from my loft. I spoke to the employee asking if he might have taken it by mistake which he denied. Ecocute have twice said that they will replace the coil. During the installation the worker pointed out that neither the gas meter or the central heating pipes were earthed so he would not be able to "sign it off". My meters had been replaced recently, the earth wire was there dangling but not attached so a 5 minute job. Research revealed that because the gas pipes were not "extraneous conductors" , earthing wasn't necessary, later agreed by the worker. Also concerned that the clips holding the panels are displacing the roof tiles (by quite a gap) Ecocute say this is normal. Several roofers have since confirmed my fears and say that the brackets are too larege. One roofer spotted a tile broken during installation. I felt it my duty to inform Ecocute of my experiences but they didn't take them seriously. I have to say that I don't think the worker was touting for unnecessary work or that he stole the coil. Ecocutes response was to threaten to "de -install" my system. The system also came with "Rowan Rewards. Rowan Energy pay 10p per KWH for 5 (10) years. This was ok for about 3 months but then it stopped paying. I suspect this is a scam, it all sounds too good to be true, something to do with selling energy certificates tied in with cryptocurrency.
Customer in North East Lincolnshire Posted on 07/10/2021 , work completed 24/05/2021
Excellent service, quality installation by friendly and professional team, all at an incredible price.
Customer Service
Quality
Value
From the moment I contacted Ecocute, the level of service, and the friendly helpful and professional staff, have been fantastic. Even now, when the installation has been completed and paid for, the staff are more than happy to answer every question I have - even about related subjects such as crypto-mining, where they have given me invaluable advice and guidance. The installation team were also excellent and did a very tidy, quality and professional job. They too were more than happy to help me with any questions I had about the installed equipment, and the related app used for monitoring the electricity generation, for example. Although this is not the only consideration, it's still important to mention that the price of the system and its installation cannot be matched anywhere, and it's not even close. I would highly recommend this company in every way, to anybody considering having solar panels installed - in fact, I already have.
Customer in Lancashire Posted on 23/09/2021 , work completed 22/09/2021
Excellent
Customer Service
Quality
Value
Contacted Ecocute for our solar panels and had nothing but excellent service and support from start to finish. After talking to them and placing an order it seemed that the installation would not be able to go ahead due to the property access and not being able to have scaffolding. After speaking to them they were able to offer an alternative installation method, which was cheaper, and an alternative date was set. The team arrived on site and were all highly professional. The panels were expertly installed in the morning, whilst the electrician commenced the work for the battery system. The whole installation took 2 days in total and looks great. The whole system is connected to my internet so I can control and monitor the system from anywhere. I can already see the savings and have ordered extra batteries.
Customer in West Midlands Posted on 14/09/2021 , work completed 27/08/2021
Very professional! Couldn't ask for more!
Customer Service
Quality
Value
We requested quotations from three companies and ultimately selected Ecocute to install solar panels, inverter and battery for our home. From the first conversation with the office to the very end, each member of the team was professional, courteous and efficient. We had many questions about the system, the phone app, the bird-proofing....and other areas, and Connor (in the office) had endless patience for our calls. No pressure, just quality work. Highly recommended!
Customer in North Yorkshire Posted on 31/08/2021 , work completed 17/08/2021
A very satisfied customer
Customer Service
Quality
Value
How can I add to all these reviews! From Connor in the office through to Corey the installation electrician I received first class advice and service. Everything was explained clearly and the installation was straight forward and done very professionally. I have no hesitation in recommending this company and their products.
Clive in Darwen Posted on 20/07/2021 , work completed 24/06/2021
Excellent customer service and after-care
Customer Service
Quality
Value
A special thank you to Connor, Glynn, Corey and the team including ‘Rory’ the electrician, for going the extra mile and some today 22-06-21 for resolving a problem by rectify a small electrical problem which took him 20min to sort out, I had my solar panels installed by Ecocute in 2019 and they have been amazing Best decision ever. There service and professionalism is 2nd to none, I would not hesitate in recommending this company to anybody wanting anything to do with Solar 😀
Customer in Derby Posted on 22/06/2021 , work completed 22/06/2021
Excellent service across the whole team
Customer Service
Quality
Value
I'm not normally one for writing glowing reviews, but I have to say that the service from Connor, Glynn, Corey and the whole team has just been exceptional. I spoke to and had quotes from a few companies, asked to see some of their installations and was generally suspicious. I had tried to find a company local to me in Wirral and they did not seem to exist. When I spoke to EcoCute, I had a quote within an hour or two, they showed me how they would look on my house, explained the technical aspects of the installation and sent me loads of example pictures of their work. I did have one quote from someone cheaper, but their work was hideous. 'As the crow flies' wiring that I would have been embarrassed to have done myself. Install was all quick and efficient, the team on site were determined to do a brilliant job and keep us in the loop about what was happening, and best of all, today I'm going to hit 30kW generated. I can't recommend them highly enough.
Johnny in Merseyside Posted on 04/06/2021 , work completed 03/06/2021
Very professional excellent company
Customer Service
Quality
Value
We had 14 solar panels fitted after much consideration. Glynn and Connor at Ecocute were thoroughly professional, knowledgeable and efficient from start to finish. The workmen who installed were punctual, tidy, polite and respectful. I would not hesitate to recommend Ecocute for solar installation. 10/10 from me. We just need some sun now!
Claire in West Yorkshire Posted on 17/05/2021 , work completed 14/05/2021
Fantastic 1st class service
Customer Service
Quality
Value
Literally from start to finish I cannot praise this company enough. No sales pitch just gave you details, price and left it with you to decide. Great staff fantastic job well done all .
Jason in East Riding of Yorkshire Posted on 06/05/2021 , work completed 26/03/2021
Solar PV Installation
Customer Service
Quality
Value
Would highly recommend if your looking for a solar install. From the quote to the installation have been great service. Very neat and tidy with a professional team. Work carried out to a high standard with good quality products. Wil definitely use them again for battery storage system. Really happy customer.
Richard in Leicestershire Posted on 05/05/2021 , work completed 05/05/2021
Great service from start to finish
Customer Service
Quality
Value
I have been looking to install solar for sometime and I found Eco-cute on Facebook. I would highly recommend them. There were no Pushy salesmen and the staff were very helpful and knowledgeable both. The cost was very reasonable and on the install day Scott and Cory arrived first thing and were very quick and thorough with their install. The installation was very neat and I am very pleased with the install. Within the hour that it was completed I received logins for the cloud based services which were the Solis Inverter and Rowan Smartminer. I would definitely use them again, maybe for a battery next time. Well done Eco-cute. Excellent service.
Steve in Staffordshire Posted on 04/05/2021 , work completed 30/04/2021
Brilliant and efficient work
Customer Service
Quality
Value
Extremely pleased with the work Ecocute had carried out, arrived between the times they said they would, started immediately, completed the work at the time they claimed it would be complete too! No messing about! Ecoute handled all the admin too so there was very little for me to do other than open the door!
Amir in West Midlands Posted on 28/04/2021 , work completed 20/04/2021
Thankyou for your wonderful service.
I would just like to send a thank you to all at ecocute. We moved into a property only a short number of months ago which already had solar panels installed. Having never had them before they are a bit of a black art to us. We have endured a high pitched noise for the last couple of weeks . I tried to contact the engineer that installed the panels but he has gone out of business. I was then led to your website via google and I am so glad i called you. Within 2 hours the issue has been fixed. After speaking to a lady on the phone then speaking to technical, he walked me through resetting the alarm that had been causing the noise. We now have peace and quiet in our house again and it didn’t cost us a penny. Thank you for your wonderful service.
Customer in West Yorkshire Posted on 27/04/2021 (Reviewer did not use service)
Professional Service
Customer Service
Quality
Value
The team at EcoCute were professional from the first telephone call assisting us to decide if solar was the right choice, from the e-mail and text communication to keep us updated on the service they were going to provide and then finally when the guys came to install 15 solar panels and an inverter. They arrived when they said they would, were friendly, respectful made no mess and explained how everything worked. There were no hidden costs and they did not try to up sell at any time. As soon as they had finished we were up and running and then they sent really clear instructions of how to use the APP and we got a call to check everything had gone well
Customer in Cheshire West and Chester Posted on 24/04/2021 , work completed 23/04/2021
Very pleased
Customer Service
Quality
Value
From the first contact with Ecocute to the finished installation it has been a pleasure. Quality equipment. Expertly fitted and all done in an efficient manner by Corrie and his team.
Customer in Lincolnshire Posted on 19/04/2021 , work completed 16/03/2021
Solar panels
Customer Service
Quality
Value
Found this company on the web back in 2020 . They had a offer on for solar and battery storage, spoke to Connor about the deal and he explained that i did not need a battery because we are running a hot tub and that would use our surplus energy. Found this company very knowledgable so decided to use them April 21. His team came and over 2 days did a fantastic job of installing our solar plus rowan miner. System up and running fantastic, definitely recommend this company for solar work, excellent price, thank you Ecocute for our installation, Colin and Jill Newell
Customer in Lincolnshire Posted on 08/04/2021 , work completed 06/04/2021
Straight talking-great service
Customer Service
Quality
Value
I enthusiastically recommend Ecocute. The price was miles better than other quotes we had and when the panel installer came he spotted a cracked roof tile before starting and swapped it with some spares I’d left out. Ecocute clearly have a lot of technical knowledge & experience and are willing to talk with you to explain the reasons for various different options without any hard sell. I come from an engineering background but I knew little about solar and was sceptical. Some other firms we contacted had salesmen but could not really answer some of my questions. 18 months later and it's still working great, I’ve looked at other installations since and I would say that ours is well specified and done to a high standard. I never really do online reviews but they took the time to talk me through some queries I had recently and so I think they deserve a special mention. Very happy.
Customer in Merseyside Posted on 31/03/2021 , work completed 07/10/2019
Excellent value-for-money and great service
Customer Service
Quality
Value
We came across Ecocute after doing an online search. We got a few quotes from different companies and read their reviews. From the outset we were very impressed with Ecocute. We wanted the more efficient solar panels and were surprised and delighted by the price quoted, as well as the speed of their response. It's great to see how relatively cheap it has become for a high quality installation. From the outset we were impressed with the speed and friendliness of the customer service (with no sales pitch). It's such a delight to deal with a firm that is reliable and delivers on it's promises. The installation team turned up on time and were finished by 1pm. They were quick, professional and did a high quality job. A big thank you to Connor and Glyn. They answered all my questions and their genuine enthusiasm for what they do shone through. I'd recommend Ecocute without hesitation.
Lisa in West Yorkshire Posted on 26/03/2021 , work completed 25/03/2021
Everything Done as I was Told it Would be
Customer Service
Quality
Value
Had solar panel package installed with iboost for hot water tank after a few quotes and discussions with companies. This was by far the best price and any queries were answered either by phone or email quickly and clearly. No pressure at any point so I went ahead and all work was carried out and completed within the time period specified - arrived not long after 8am and all work completed and cleaned up by midday. Everyone I dealt with at the company was friendly, polite and helpful. Recommended.
Customer in Nottinghamshire Posted on 19/03/2021 , work completed 17/03/2021
Excellent service and installation of Solar System
Thank you to Connor and Gynn and their team of installers for their excellent service. Quick and easy to obtain a quotation and no pushy sales people. Both Connor and Glynn were happy to answer any questions I had and sold me a system that was best suited for my home. Friendly installation team arrived on time and asked me where I would like some of the equipment positioned. Very neat and tidy work. After everything was done the system was explained to me. I will recommend them to anyone who is looking to install a solar system.
Colin in Warwickshire Posted on 18/03/2021 (Reviewer did not use service)
Brilliant service and great team of guys.
Customer Service
Quality
Value
I looked at a lot of companies and decide in these guys because of which. That was the best thing I could have done. Conner in the office explained everything to me and gave me a great price. The team of fitters arrived when they said they would. Corrie did a brilliant job. Very neat and tidy. After everything was done he explained the system. I will recommend them to anyone who wants the best service.
Cornelius in North Yorkshire Posted on 12/03/2021 , work completed 12/03/2021
Painless!
Customer Service
Quality
Value
We recently moved house into our “forever home” and wanted to install solar PV to reduce our carbon footprint and assist with the monthly services bills. Having looked at Trusted Traders we contacted Ecocute Ltd for a quote for a system with battery storage. The process of getting a quote was simple, a phone call allowed the company to look up the property on line, discuss and plan the number, type and placement of the panels and the battery. All paperwork was sorted by the company. A time and date was agreed, the price was very affordable. The roofers turned up precisely on time. Their work was of high quality and we felt that all involved went “above and beyond”. The electrical installation was neat and professional. The information and support from the company was excellent. We would have no hesitation in recommending any of the individual tradesmen on their own merit. The whole package was excellent.
Customer in West Yorkshire Posted on 21/01/2021 , work completed 12/01/2021
Great product and service
Customer Service
Quality
Value
If you are looking for a solar power system for your home, then you need to look no further than Ecocute Ltd. Totally professional from start to finish. How refreshing to find a company that stated they would be starting and finishing your installation at specific times, and they did ! No pushy sales people here just straight forward answers. I would recommend Ecocute 100%.
Customer in Leicestershire Posted on 10/01/2021 , work completed 05/01/2021
Fitted Solar Panels Quickly and Well.
Customer Service
Quality
Value
We contacted Ecocute after recommendation from a friend. They lived up to expectations. They turned up on time, completed the work very quickly. The installers where helpful and tidy. The office staff where not pushy and provided all the info we needed. You must always ask any questions you ensure you have the answers, the staff are very helpful and had all the answers.
Customer in Derby Posted on 09/12/2020 , work completed 23/11/2020
Service as it should be
Customer Service
Quality
Value
Our whole experience with Ecocute was positive throughout. Polite friendly and efficient from my first telephone enquiry to the completion of the installation of the solar panels and at a very reasonable cost. Their customer care is excellent and any queries I had after installation were answered promptly by telephone or email. I cannot recommend them highly enough, Glyn and his team are exceptional.
Customer in Lincolnshire Posted on 27/11/2020 , work completed 29/09/2020
Eco-cute PV solar panels
Customer Service
Quality
Value
Can not praise this firm enough, swift response once contacted, remote survey, quote received within a day & very reasonable, work men turned up at the time scheduled, they were very professional & friendly and all done & dusted by the afternoon, up and running to catch the last few rays of sun.
Customer in Rutland Posted on 24/11/2020 , work completed 29/10/2020
Excellent advice and installation of solar panels
Customer Service
Quality
Value
Excellent no pressure advice from Conor pre-installation. He was happy to answer all questions, providing comprehensive information and all reassurances prior to installation. On the agreed installation day the fitters arrived on schedule and everything ran smoothly, taking around half a day. All work was neat and tidy. We were up and running immediately. Glyn was very helpful getting started with the phone app and talking through all the information. It's great to see us starting to generate our own electricity and reassuring to know that our system will be remotely monitored. The solar panels are excellent value. We are glad we have moved to solar energy. We are happy to recommend Ecocute - a friendly and approachable company. We might consider adding battery storage in the future and would have no hesitation asking Ecocute to do this.
Customer in West Yorkshire Posted on 19/11/2020 , work completed 10/11/2020
Excellent and efficient company
Customer Service
Quality
Value
After contacting Ecocute they were professional and friendly when dealing with my questions. The solar system fitting went smoothly with very easy to deal with installers who were eager to answer any questions. They arrived promptly and the standard of work was first rate.
Customer in Derbyshire Posted on 16/11/2020 , work completed 03/11/2020
Great product great back up service
Customer Service
Quality
Value
We purchased a battery back up system from Glyn the previous year and after a few small niggles ( mainly software issues) that Glyn jumpt on straight away. We already had solar panels fitted and this was jewel in the crown. Works brilliantly and saves us money. Unfortunately our panel inverter stopped working and the company that fitted them had gone bust. I turned to Glyn, he again was brilliant got one of his engineers out within s few days replaced the fault inverter at a very reasonable cost and got us up and running again. This guy is brilliant. He won't be pushey and try to sell you something you don't need ,his help and advice are second to non. I have just had to ask his advice as our energy supplier wishes to fit a smart meter. Again nothing is too much trouble and told me about a couple of pitfalls but more importantly gave me his engineers no so when the guy comes to fit the meter he is aware how to fit the meter and how to restart my system. Brilliant service cant recommend Ecocute and Glyn enough .
Graham in West Yorkshire Posted on 21/10/2020 , work completed 29/05/2018
Absolutely Incredible Company
Customer Service
Quality
Value
I've wanted to install Solar for about a decade, but the cost has previously been prohibitive. So I left that project on the shelf for some time. So imagine my amazement when I came across Ecocute and discovered that I could now buy a full solar system (over two roofs) and have battery storage for about 50% of the cost of just solar panels some years ago! So I contacted Ecocute and started a conversation with Connor and Glyn. There was absolutely no sales pressure and Connor simply provided me with a number of costed options (they didn't even have to visit my home, they worked successfully from images on Google maps). I chose an option and booked in an installation date. Installation was carried out successfully and quickly in less than a day by a very competent team of skilled guys. They were friendly and very efficient. By mid afternoon, I was left with a fully working solar system with battery backup and a very big smile on my face. I'm chuffed to bits to say the least, and would freely recommend this company to anyone I speak to.
Rob Posted on 03/10/2020 , work completed 01/09/2020
Superb work and service
Customer Service
Quality
Value
Ecoute gave a very competitive quote, after a survey. They were prompt, good workers on the installation, and explained everything. Their after-sales service is second to none. Nothing is too much trouble. Glyn answers any email questions very promptly and gave us some useful advice on dealing with energy suppliers. I would highly recommend them.
Customer in Lancashire Posted on 24/09/2020 , work completed 23/03/2020
Soltaro All in One Storage System installation
Customer Service
Quality
Value
I moved to my current bungalow in Warwickshire in Feb 2020. On the top of my list of things to do was, have Solar Panels fitted. In my previous property, I had Solar Panels fitted in 2012 and in 8 years I became a convert to this type of energy. Having referred to "Which?" Solar PV installations checklist, I went onto the internet and found Eco-cute recommended by "Which?" (I did investigate others) Eco-cute were advertising 'Special offers' so I filled in their form for information and was contacted initially by Connor and then Glyn. There was no hard 'sell', lots of information, advice and my questions answered. In brief, after telephone conversations, emails etc. I decided to purchase the Combined Solar PV plus Battery Hybrid System. This should give me access to the Smart Export Guarantee which replaces the Feed-in Tariff (FIT) The Solar Panels Fitter, Scott, and the Electricians Corey and Joe were excellent timekeepers and cleared up when the work was completed. They were courteous,helpful and trustworthy. The system was up and running from the 13 July 2020 However, after about a week I contacted Glyn as I felt there was an issue which needed attention. This was dealt with immediately and Adrian came to replace the Battery and now the System is fully operational. The System is located in my garage making it easy for me to monitor. Eco-cute's after-sales service guaranteed is efficient and reassuring. Help is offered 24/7 online or by telephone.
Customer in Warwickshire Posted on 02/08/2020 , work completed 13/07/2020
Highly recommend
Customer Service
Quality
Value
Would highly recommend this company. Glyn is very down to earth, knowledgeable and doesn't give any hard sales talk. The fitters turned up exactly on time and were very efficient. The whole job was finished within the time frame given. Everything was left neat and tidy. Any questions or queries were answered fully without going into technical details so it was easy to understand. Everything was arranged via the internet but this did not cause any problems or issues. The system is working efficiently and am now pursuing the SEG to be reimbursed for surplus production. Overall very impressed.
Customer in Greater Manchester Posted on 05/07/2020 , work completed 02/06/2020
Glad we did it
Customer Service
Quality
Value
From first contact eco-cute were professional and attentive to our needs. They provided lots of useful information upfront and were honest and trustworthy. Installation went without a hitch and the system as a whole looks and performs excellently. No hesitation in recommending.
Customer in West Yorkshire Posted on 02/07/2020 , work completed 25/06/2020
Great installation
Customer Service
Quality
Value
I already had PV panels and a battery system - unfortunately the clowns that installed the battery system sold me a dud - a cobbled together piece of kit with separate inverter, charger, monitor and lead acid batteries. In the end I gave up trying to get it to work properly, and decided to bite the bullet and start over. Luckily I found Glyn at Eco-Cute, who was fantastically helpful giving me lots of good advice, and I ordered a Soltaro 5kWh all in one hybrid system. I was extremely frustrated that I'd set up the installation back in the middle of March, and promptly had to postpone due to the lockdown, especially given the fantastic amount of sunlight we had in April and May. But it was all installed safely last Monday (8/6/20) and was worth waiting for. The lads that fitted it were brilliant, and even removed all the old kit from my loft for me. The new system was up and running after about 5 hours, and works exactly as promised. Now that solar production, storage and usage are all integrated properly, and with an online or phone app, I can see that this last week I've used a very bare minimum of grid supplied power, and it's saving me money from day one. This kit looks fantastic, in a way its a shame it's up in my loft and not seen - the Soltaro kit looks like something from a space ship, it's sleek, efficient, quiet and just gets on with it. I am really very happy with the service and product and highly recommend Eco-Cute.
Customer in Greater Manchester Posted on 15/06/2020 , work completed 08/06/2020
Excellent from start to finish
Customer Service
Quality
Value
I had around 5 people quote me for solar panels, plus storage battery and ecoboost for the hot water. Some offered everything, some only panels and others panels and ecoboost. Glynn was great when discussing and explaining things. Such as why have a battery when you don't know how much you will generate and use over a 12 month period. We can always retrofit batteries. Ecocute were the easiest to talk too and made the most sense without the bull. A date was arranged for fitting and when the day came everything was done in a timely and efficient manner. I would recommend Ecocute 100%
Customer in South Yorkshire Posted on 13/03/2020 , work completed 27/01/2020
Excellent, extremely friendly and professional work highly recommend them.
We’ve just had solar panels and battery system fitted by EcoCute after seeing them at a friends house. I just can’t recommend them enough, nothing is too much trouble for them in fact the hardest thing is trying to get off the phone when you speak to Glyn 😳😂😂. Honestly though, Glyn really does put customer satisfaction at the top of his list along with the rest of the team. Even the scaffolders were extremely friendly and helpful. I can’t thank them all enough for their professionalism and customer care well done to you all. The system looks awesome and all neatly installed.
Customer in Nottinghamshire Posted on 11/02/2020 (Reviewer did not use service)
Solar issues resolved
Customer Service
Quality
Value
After hunting around and being let down time and again by others I found this company. They turned up when they said, they did what they said, charged less than they said, yea a little less than estimated.. completed on time, under budget. Very clean and tidy with excellent communications throughout.
Customer Posted on 09/12/2019 , work completed 09/12/2019
If you don't need an item they will tell you
Customer Service
Quality
Value
I was looking to update my solar system that was installed on 8th July 2010 by a company that is no longer in business. I have received many calls from other companies, telling me I need various items due to changes in regulation. Ecocute have no sales people, or people called surveyors who are really sales people. They guided me through without trying to sell - even saying when you do not need something even if they sell it. Work was completed in under an hour and a half and arrived on the dot of the time they advised in a telephone call. It even cost less than I expected. I had my old inverter replaced and a solar boost added to my immersion heated cylinder.
Customer in Hampshire Posted on 07/11/2019 , work completed 05/11/2019
New solar panel installation
Customer Service
Quality
Value
Very pleased with the work done and the price, it was easy to talk on the phone no hard sell just friendly help,the system is working well and I would recommend this firm to anyone, I get the feeling any problems they would sort out
Frank Posted on 24/10/2019 , work completed 07/10/2019
Thrilled!
Customer Service
Quality
Value
We used Ecocute to install solar panels on our roof and a battery storage system in our loft. They arrived to the minute as promised; the guys were polite, friendly, knowledgeable, explained everything they were going to do, then did it very efficiently. We're absolutely delighted with the quality of the work, the equipment and the way it's performing so far - and confident that if we do ever get any problems, they'll sort it for us. We also took advantage of one of their regular special offers and think it's amazingly good value. Can't fault anything they did for us - only thing to bear in mind is that (being a small company) they need paying on the day to help their cash-flow/keep prices down - just an observation rather than a complaint. We've already started recommending them to friends!
Customer in West Yorkshire Posted on 26/09/2019 , work completed 23/09/2019
Fantastic!
Customer Service
Quality
Value
I can thoroughly recommend ecocute and the excellent service they provided me. They came round to my property and were exceedingly professional and carried out a very efficient job. I was notified in advance in regards to their arrival and the specifications of the job that would take place. I would also like to highly thank and recommend the engineer who carried out the work for myself personally as he really was very good, informative and extremely polite. The price for the installation was very fair and I will definitely be using them going forward if I were to need further work carryinging out. Thank you to the whole of the company for their fantastic communication, service and general customer care.
Customer in Greater London Posted on 09/09/2019 , work completed 16/07/2019
PV Installation fault
Customer Service
Quality
Value
The Inverter in our Solar Panel system started to make a fast clicking sound on Monday. I contacted Ecocute late afternoon and explained the problem. An Engineer was at our property at 09.45 the next day. The system was inspected, tested and the faulty component replaced by 12.00 that day. I was really impressed by Ecocute in that they responded very quickly to my situation and had spares available to carry out the repair immediately. The paper work was emailed to me the same day along with warranties and receipts.
Customer in Wakefield, West Yorkshire Posted on 14/08/2019 , work completed 13/08/2019
PV System repair
Customer Service
Quality
Value
Very helpful, efficient, got a faulty system up and running. Can't fault the company, staff were very helpful, explained the various processes that they needed to go through in order to determine the fault, did the necessary work quickly, with a minimum of fuss. Will definitely utilise this company in the future if needed, and am considering upgrading to a system with a battery in the future. Again, have to say that the staff were excellent.
Customer in West Yorkshire Posted on 12/08/2019 , work completed 12/08/2019
Fantastic company
Customer Service
Quality
Value
What a pleasure it was to deal with this company from start to finish, nothing was too much trouble and their level of professionalism was second to none. I was looking for a local company to reinstall four panels that we had to remove when building an extension to our bungalow. Having done some searching on the internet and reading reviews of various companies I opted to drop Ecocute an email. Within minutes Glyn came back to me with a quote & suggestions on the best position of the panels to obtain maximum efficiency and visually pleasing to the eye. I would definitely use these guys again and would recommend them to family and friends.
Steve Hammond Posted on 03/08/2019 , work completed 11/07/2019
Sorted out a problem with our PV system efficiently and fast
Customer Service
Quality
Value
We have had a problem with our PV system tripping a breaker in our consumer unit for some time - several 'experts' I have spoken to tried to tell me it was our inverter at fault and we needed a new one (at great cost). It transpires that when we replaced out consumer unit 18 months ago it was incorrectly wired. Cory soon identified the problem and quickly rewired the system correctly. We are now generating electricity normally once again not missing out the hot days when the system used to trip out. I can't fault the way this job was carried out and would definitely recommend this company working in an industry where there are so many cowboys.
Customer in Northamptonshire Posted on 02/06/2019 , work completed 30/05/2019
Great work Ethic
Customer Service
Quality
Value
I called Glyn and the team with a request for help/repair of my solar panel inverter. Sadly the prognosis was not good and looked like being expensive. Just as I was about to throw in the towel and look forward to having a four figure sum reduced from my bank balance, Glyn suggested he (yes he) calls the manufacturer to check if there is an extended warranty. This was done without hesitation and clearly at Glyn's cost. This is what customer service is all about. Above and beyond the call of duty!!!! Fortunately the unit had an extended warranty so all good for me. I do not know what Ecocute Ltd work is like, as in the end I didn't need to employ them. What I can say is that if the work is half as good as the service then you will have no issues.
Customer in West Yorkshire Posted on 30/04/2019 , work completed 30/04/2019
Neat & Tidy
Customer Service
Quality
Value
EcoCute recently completed our third family installation since September 2017. My neighbour recently used them too, for their Solar Panels. The whole team reply to any questions promptly & had to help me with the Utility provider form. What I liked, is that I asked for a quote & I got a clear no nonsense reply. No mysterious hard sell. I also can’t recommend Corey (electrical installation dpt) he never stopped & is so neat & tidy.
Customer in Kent Posted on 29/04/2019 , work completed 22/01/2019
Brilliant Ecocute
Customer Service
Quality
Value
Having had many hard push sales people from other suppliers, I can honestly say that the service from quote to order and installation was a great experience. The electrician and fitters did a fabulous job very neat and tidy and I’m now getting great value on the energy being generated. We are planning for a battery to be fitted later in the year, but for now it’s been great the app keeps you well informed and makes you think more wisely on how you use the power you are getting for free. A 12 panel system all in under £4K was fantastic value. The after sales is superb everyone was a delight to know. Best purchasing experience in a very long time!
Customer in Lancashire Posted on 29/04/2019 , work completed 24/03/2019
Excellent
Customer Service
Quality
Value
Very pleased with Ecocute - easy to deal with by phone and email. Work was completed quickly and tidy.
Customer in Wiltshire Posted on 25/04/2019 , work completed 04/12/2018
Quality system, excellent service and bargain price!
Customer Service
Quality
Value
I found Ecocute purely on price, they beat their competitors by miles. At first I was weary with the saying "too good to be true" ringing in my head but after more research and looking at their credentials (MCS approved etc.) I went for it - and I'm so glad I did! Initially a remote survey was done which again I was weary of when others needed to come out to quote. I was worried this would lead to unforeseen obstacles on the day, but everything was planned out well over the phone and it all went exactly how they said it would on the day. The team arrived bright and early and the roofers had the panels up by mid-day (I had 14 panels installed). The electrician was brilliant, and his work was so neat and tidy. Such a professional looking install and I was generating electricity by 2pm (as suggested on the remote survey!). All I can say is these guys know what they are doing. The ladies in the office were always helpful and so friendly. They even went the extra mile and completed all my paperwork for me to ensure my application for the FIT tariff was submitted in time (I only had 3 days to get this in after install day before the scheme closed!) Checking in on the performance with the remote monitoring is so addictive and it's nice to know I'm generating and using my own electricity purely from the sun. After a month my electricity usage has literally halved! Thanks so much Ecocute I'll definitely be back when I can afford to add a battery!
Customer in Nottinghamshire Posted on 25/04/2019 , work completed 27/03/2019
Great work
Customer Service
Quality
Value
From the go Ecocute where fantastic. From the moment of us enquiring to them leaving our property they were friendly and professional. Job well done. Highly recommend.
Customer in Darlington Posted on 12/04/2019 , work completed 10/10/2018
Solar panel installation - Excellent service, price and product
Customer Service
Quality
Value
Eco Cute were excellent. They were very competitively priced versus other suppliers. The staff were very helpful throughout the enquiry and ordering stage. On the installation date the team were brilliant. The electrician had to get an extra part and that was done at no additional cost. The roof installation team were also excellent and the entire installation was completed by mid afternoon. The panels were very good quality, the app works effectively and I am very happy with the service, installation and product. I would highly recommend Eco Cute as they were by far the most cost effective supplier I found and were also brilliant at installing the panels and associated equipment.
Customer in Buckinghamshire Posted on 11/04/2019 , work completed 26/10/2018
Excellent service from start to finish
Customer Service
Quality
Value
From the first contact to the final installation, Ecocute were professional, honest and competent. I chose them over more local companies due to their value for money approach to the whole process. When dealing with the red tape requirements, that we all need to meet, they explained the why's and wherefores so I could provide the necessary documentation. Once we had agreed an installation date, engineers arrived on time, were polite and knew what they were doing, when they had finished they explained the whole system so I was aware how it all worked. Would I recommend Eco cute to friends and family -- yes definitely, a professional approach with a personal touch.
Customer in Central Bedfordshire Posted on 11/04/2019 , work completed 29/10/2018
Wonderful company to deal with
Customer Service
Quality
Value
Everyone I dealt with in this company were very helpful. I had two main people to talk to before the solar panels were fitted and found both very good at answering my queries. The fitting of the panels was good and the fitter was very pleasant and helpful. I then had excellent support with the paperwork to ensure I received the tariff payment. I can’t find any criticism to make because everyone was helpful and the work carried out as planned.
Customer in North Yorkshire Posted on 09/04/2019 , work completed 19/01/2011
Solar Panel Installation
Customer Service
Quality
Value
Ecocute offered everything you could hope for when choosing solar panels. Excellent customer service, fantastic price, and great workmanship. I can only recommend Ecocute and cannot understand why anyone would go anywhere else.
Customer in North Yorkshire Posted on 05/04/2019 , work completed 16/01/2019
Friendly, helpful and efficient
Customer Service
Quality
Value
Having found this team when trying to fix a fault in my old house, I was impressed with the help and support offered - even when there was no sale proposed. So when I moved home and wanted more panels I ordered form Ecocute. Helpful and supportive, friendly and considerate on the phone and efficient and professional doing the work. Would definitely recommend.
Customer in Leicester Posted on 05/04/2019 , work completed 28/03/2019
Very professional
Customer Service
Quality
Value
Having researched solar companies and systems for some time, I was pleasantly surprised at the price of this system. I was obviously weary and took time to ask questions before I agreed to the offer. It was the best decision i made. There was no pressure at all , no pushy sales. Nothing was too much trouble. The workman were on time, polite, informative and very professional. The system was explained and the company sorted out all my paperwork needed for the FIT. It was a pleasure to do business with them.
Customer in Leicestershire Posted on 04/04/2019 , work completed 15/03/2019
Professional
Customer Service
Quality
Value
Professional from start to finish. Job was installed within a short timescale from order to finish. The workmen got on with their work, and co existed amicably with the firm installing my Air Heat Source system which was being installed on the same day. Very happy with Ecocute, and after service has been great too as I have rung them a couple of times with queries about the system. I can’t praise Ecocute enough.
Customer in Derbyshire Posted on 02/04/2019 , work completed 25/01/2019
Fabulous people to deal with
Customer Service
Quality
Value
From the moment we contacted Ecocute we were impressed with the way they dealt with us. All the staff from the men who worked on our solar panels to the office staff were very pleasant and extremely knowledgeable and efficient. I have no hesitation in recommending Ecocute. Thank you.
Customer in North Yorkshire Posted on 02/04/2019 , work completed 05/02/2019
Solar Panel installation
Customer Service
Quality
Value
Absolutely 100 % satisfied with every aspect of the installation from the initial contact to completion. Excellent service from the installers, friendly and efficient .I would not hesitate to recommend Ecocute to anyone.
Customer in Derbyshire Posted on 02/04/2019 , work completed 31/01/2019
Ecocute solar instalation
Customer Service
Quality
Value
5* people Did the job without delay and to a very high standard. Would definitely recommend to others. Enquiries were dealt with very quickly. The fitters, electrician and their office colleagues were very professional and friendly. Overall very professional patient people that went out of their way to help 5*+
Customer in Lincolnshire Posted on 28/03/2019 , work completed 26/03/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Ivan, Cambridgeshire Posted on 16/02/2019 , work completed 16/02/2019
Fantastic job
Customer Service
Quality
Value
Well what a pleasurable experience to deal with this company. Firstly they were several thousand pounds cheaper than my nearest quote and I had a few. I had to re arrange the original date due to my builders not having completed the patio. I phoned them the evening before to re arrange and they couldn't have been more helpful. So today they turned up fitted the solar panels and by two pm I was generating electricity. I wouldn't hesitate to recommend this company and they fully deserve the five star rating I have given them.
Customer in Northamptonshire Posted on 14/02/2019 , work completed 14/02/2019
Excellent job.
Customer Service
Quality
Value
After requesting a quotation for Solar Panels, the company were very professional & efficient to explain all you need to know about PV Systems. Very reasonably priced. We decided to go ahead with the installation. All went as planned and the electrician and roofers very good. Would definitely recommend.
Julie, East Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
Pleasant and efficient
Customer Service
Quality
Value
Pleasant, helpful, prompt and efficient.
T F, Lancashire Posted on 08/01/2019 , work completed 08/01/2019
A pleasure to work with
Customer Service
Quality
Value
Having found myself with a solar inverter that didn't work and installed by a Company who are no longer trading, I was struggling to find a solution I eventually contacted Ecocute, and not only did they immediately identify the fault over the phone, they also arranged for a replacement inverter to be shipped from the manufacturer (under warranty). Installation was quick and efficient, by a couple of very personable lads, and the system is now up and running again. During the whole process, I was kept up to date with developments and would highly recommend Ecocute to anyone Bill Kenilworth
William Posted on 01/10/2018 , work completed 01/10/2018
Repair to Solar pv System
Customer Service
Quality
Value
Having fallen foul of a 'cowboy' company who, not only failed to identify and fix the fault on our system, but had sold us an unnecessary inverter; I would like to give the Ecocute team a big 'thank You' for sorting us out. It wasn't an easy fault to fix as it lay with the optimisers on the roof panels but Glyn and his team got there and we are now generating again after a 4 month break. I know who I shall go to if I ever have problems again. My next job now is to try to recover a significant mount of money from the original company who messed us about. Thanks again Ecocute, all your people were knowledgeable, helpful and polite.
Mary H Posted on 08/08/2018 , work completed 08/08/2018
Very dedicated company
Customer Service
Quality
Value
I commissioned Ecocute Ltd to carry out an annual maintenance review of my solar panels and battery storage systems. They found a fault which was difficult to rectify but Glyn stuck with it doggedly until a solution was found. Exceptional dedication. I can firmly recommend Ecocute to any homeowner with a PV solar system.
Johnat27 Posted on 28/11/2017 , work completed 28/11/2017
Solar panels
Customer Service
Quality
Value
I recently had solar fitted by Ecocute and I would just like to say how efficient and polite they were from start to finish. No pushy sales people they gave me advise and let me make my own mind up I would definitely recommend them.
Ellie Gant Posted on 30/10/2017 , work completed 30/10/2017