Endorsed by Which?

Ecoglow Heating and Plumbing

5.0

18 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Here at EcoGlow Heating and Plumbing, we aim to make your experience with us as effortless as possible. This is why we provide all of our customers with a fixed cost quotation prior to any works taking place, ensuring there are no hidden extras. Our DBS checked friendly engineers are here to help you. Whether your boiler is on the blink or you are looking to upgrade your bathroom, we have you covered!

Accreditations we hold -

Worcester Bosch Accredited installers- Up to 12 years manufacturing warranty on selected boilers.

Panasonic Warm Air Accredited Installers

Gas Safe Registered

Safe Contractor Approved

Which Trusted Trader Endorsed

Checkatrade Endorsed

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Call us today for your no obligation free quotation

EcoGlow EcoFriendly EcoNomical

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Renewable energy

    • Air source heat pumps
    • Solar panels
  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Kitchen worktops
  • Drain clearance contractors

    • Blocked drains
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Gutter clearance
  • Gas installers

    • Gas Fires
  • Electric Vehicles

  • More Services

    • battery pv

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent and thoughtful service
Customer Service
Quality
Value
EcoGlow have done loads of jobs for me over the years, and been terrific! Leah has been the main coordinator on my jobs, and is fast, friendly and trustworthy. I'm very appreciative, thank you!
Customer in Greater London Posted on 17/08/2023 , work completed 17/08/2023
Worked over and above
Customer Service
Quality
Value
Matthew arrived at the exact time I was told. He was a star. He fixed thermostats onto my radiators and a new heating thermostat. The house is full of stuff and not easy to gain access to all the radiators but nothing was too much trouble for him to deal with. He even set up my remote control thermostat and was very patient showing me how to use it on my phone! He was very polite and courteous and I would thoroughly recommend him.
Lisa in Greater London Posted on 11/08/2023 , work completed 10/08/2023
Clean and courteous
Customer Service
Quality
Value
Paul from the EcoGlow team installed a new shower unit for me, and did a great job. I'm very pleased with the result, and Paul was wonderful - so polite and punctual. They also offered advice about materials before the job, which was very helpful. I would use them again.
Customer in Surrey Posted on 05/07/2023 , work completed 22/06/2023
Two visits made.
Customer Service
Quality
Value
Bathroom fans fitted, window air vents, both sets of tradesmen were professional, helpful, communication was brilliant,explained thoroughly. Pleasure to have these in my home knowing work was completed to a high standard, will use this company again if I have too.
Customer in Greater London Posted on 24/06/2023 , work completed 22/06/2023
Surprisingly good
Customer Service
Quality
Value
Given the problems you sometimes hear about I was nervous but I need not have been. The company (ecoglow) was referred by Scottish power and the installation was very smooth. Everyone seemed to know what they were doing and gave us any information we needed. I can't compare with other providers as have not used but they seemed very good.
Customer in Greater London Posted on 24/05/2023 , work completed 24/05/2023
Polite perfect service
Customer Service
Quality
Value
We were referred via Scottish Power. Ecoglow sorted scaffolding, fitting of solar panels on roof and battery in garage. Everyone on the phone, email and in person was prompt, polite and helpful. Highly recommended!
Customer in Dorset Posted on 12/01/2023 , work completed 10/01/2023
Excellent work tailored to my needs
Customer Service
Quality
Value
Ecoglow renovated my bathroom to cater for my personal needs, being 86 I needed facilities tailored to my decreasing mobility. Paul, Matt and Ziggy were very friendly and helpful, ever sensitive to my needs and making suggestions as the work progressed to make sure that the end result was what I wanted. Their work was of the highest quality. I had some concerns about the progress of the work about midway through, but Danielle and Tony addressed these. I am delighted with my new bathroom, it provides me with everything I wanted. It was completed at the quoted cost despite some fairly major variations to the originally planned layout. I judged the cost to be a good value for money. Towards the end of work on the bathroom, my 25-year-old central heating system was found to have a gas leak. Within 2 hours of Tony being made aware of this, he had Matt come to diagnose the problem, and it became obvious that I had to have a new boiler. The moment he had determined the need for a new boiler, Matt agreed a quotation with Tony in a 5 minute phone call and started work at once. Matt was amazing, alone he installed the new combi boiler within 4 working days. He sited it in my old airing cupboard so that extra storage space could be made available in my kitchen, where the old boiler was. I am so grateful for my new bathroom & boiler. Together they have made my daily life so much easier.
Customer in Greater London Posted on 05/07/2022 , work completed 22/06/2022
Great professional service
Customer Service
Quality
Value
Matt was great - friendly, professional and helpful. He gave lots of good advice on how to get the best out of the boiler and the heating system. He also dealt speedily with a list of smaller plumbing jobs around the house : dripping taps, shower head replacement, faulty toilet seat and radiator thermostat issues. Highly recommended !
Customer in Surrey Posted on 21/01/2022 , work completed 19/01/2022
Excellent Customer Service from Danielle
Customer Service
Quality
Value
Under the Green Home Scheme we had loft insulation, cavity wall insulation and solar heating. Danielle took charge from the start Always friendly and cheerful, organising the works in a prompt and efficient manner. Danielle always followed up with calls to explain the next steps, as well as coinciding the timing of the works around our schedule. Danielle is an asset to this company! Thank you Danielle for all your hard work and efficient organising. It was a pleasure dealing with you - you showed how customer service should be conducted.
Customer in Greater London Posted on 11/01/2022 , work completed 09/12/2021
Reliable, professional, company
Customer Service
Quality
Value
Ecoglow fitted a new gas boiler for us and have subsequently serviced it. They did a very professional job in good time and sorted out all the guarantee paperwork. I would certainly recommend them.
Customer in Surrey Posted on 08/11/2021 , work completed 16/09/2021
Excellent
Customer Service
Quality
Value
This company offers you Professionalism, highly skilled, friendly engineers and above all very qualified caring office Project Manager. Ecoglow we thank you for all your good work .
Customer in Surrey Posted on 28/10/2021 , work completed 27/10/2021
Great Customer Service!!
Customer Service
Quality
Value
It is really nice to finally come across a business that really cares! From the moment I spoke with Danielle I knew I was in safe hands. Matt (the engineer) arrived on time and got straight to the issue to be resolved. I can only fully recommend this company...Thank you!!
Miles in Surrey Posted on 02/08/2021 , work completed 02/08/2021
Boiler service
Customer Service
Quality
Value
Very pleased with the service itself, and the process of booking the appointment in the first place. Very helpful in ensuring that an appointment was made to fit my availability. The engineer arrived on time, to the minute, carried out the work very efficiently, explaining what was necessary, what was being done and why the error codes had been causing the problem. Everything was left clean and tidy. Will be using these guys again.
John in Surrey Posted on 14/07/2021 , work completed 05/07/2021
External pipe work replacement (the latest of several jobs).
Customer Service
Quality
Value
I have used ECOGLOW several times and have always found them to be excellent. Over a few years, a variety of staff have attended and they have been, without exception, very competent plumbers. Attention to detail is first class; punctuality is very reliable; staff are always courteous and friendly showing appropriate respect for their surroundings. The quality of work is very good: on occasions when extra effort was required (e.g. drain clearance) the young member of staff worked determinedly until the task was completed successfully. ECOGLOW have carried out large jobs, such as removal and reinstallation of an en-suite shower unit, including replacement of most of the bathroom flooring. The staff are also good at working through tricky or unusual problems. No job is too small however with prompt responses and early appointment times. A special mention must be made in respect of “the boss” Adam Fleming who takes a personal interest in ensuring quality of service. I am pleased to offer an unreserved recommendation. Stuart Evans
Stuart in Surrey Posted on 07/07/2021 , work completed 21/06/2018
Plumbing - Tap Replacement
Customer Service
Quality
Value
We recently moved into a new house in Horsley and so glad we have found such a great, local business to help with our plumbing and heating! We just needed a kitchen tap replacement which from the first email enquiry was a very responsive and efficient service. Great quality of workmanship and competitive pricing, we will be doing further renovation works and look forward to using EcoGlow again for other work needed in the future. Highly recommend.
Customer in Surrey Posted on 25/06/2021 , work completed 25/06/2021
Boiler repair
Customer Service
Quality
Value
Great service from EcoGlow! Our boiler broke overnight. I contacted Adam first thing the morning. He managed to arrange someone of his team to come round and the problem was fixed late morning. His invoice was also very reasonable. All in all, great service. Thanks.
Customer in Surrey Posted on 06/05/2021 , work completed 05/05/2021
Endorsement Reference
Customer Service
Quality
Value
They came out and managed to fix our boiler, as it had stopped working overnight. They came very quickly to repair and, on their advice, a couple of days later they fitted a new boiler. Very happy with the service. Carried out the work very well.
Which? Trusted Traders Consumer Posted on 01/04/2021 , work completed 01/02/2021
Endorsement Reference - Great Service
Customer Service
Quality
Value
The heating stopped working, Ecoglow came the same day, diagnosed the issue and came to make the necessary repairs within a week. Really clear explanation of the issue, friendly staff.
Posted on 01/04/2021 , work completed 15/02/2021