Endorsed by Which?

Ecoheat Northwest Ltd

5.0

53 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Ecoheat Northwest specialise in plumbing, heating, renewables and eco-energy services throughout the Northwest. Our Eco energy services and renewables include solar panel installation (both photovoltaic and thermal), biomass and mechanical heat recovery.
We are proud to offer a combination of excellent workmanship, reliable customer service and competitive rates.

We ensure that the products supplied to our customers are to the highest possible standard. Ecoheat Northwest have built successful relationships with numerous boiler manufacturers this allows us to proudly offer up to a ten year parts and labour warranty.

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
  • Renewable energy

  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
53 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
EcoHeat NW Ltd
Customer Service
Quality
Value
Excellent service. Easy to contact. Courteous, responsive and a convenient date was set for appointment. Technician, Mike, arrived promptly on the agreed day. He was very polite and helpful. He undertook the work efficiently and effectively. Would definitely use this company again.
Customer in Greater Manchester Posted on 13/01/2025 , work completed 07/01/2025
Competent, reliable, excellent customer service
Customer Service
Quality
Value
Really glad I found Ecoheat. Always make time for you, great at servicing the boiler, neat and tidy, even reminds you to provide the boiler booklet so he can fill it to ensure your warranty is intact. Showed me photos of the state of the boiler serviced parts before and after servicing. Will always stick to Ecoheat for my boiler needs.
Customer in Greater Manchester Posted on 13/01/2025 , work completed 13/01/2025
Prompt, reliable and honest
Customer Service
Quality
Value
Great service again from Ecoheat northwest. Prompt arrival of the friendly staff, job well done and honest appraisal. I have all thier numbers in my phone book now!
Customer in Greater Manchester Posted on 14/11/2024 , work completed 13/11/2024
Walk in shower to replace bath.
Customer Service
Quality
Value
I needed to replace the bath in my property for a large walk-in shower which would fit the footprint of the bath. Ecoheat responded quickly to my request and we agreed a date for completion. From day one I found the team at Ecoheat friendly and helpful. When Paul and his son Dan came to start the work they were thoughtful and polite. They did a great job of removing the bath, altering pipework and cleaning up after themselves. On day 2 they fitted the shower tray. I provided the tiles required and the tiling was completed by Phil on day 3. Again, an excellent job was done. The screen was fitted on day 4 by Paul and Dan. The work was done to the agreed schedule and the price was very competitive. I cannot fault the standard of the work or the people at Ecoheat Northwest Ltd and would strongly recommend them to anyone requiring a great standard of work at a very fair price. I am ecstatic with my new walk-in shower.
Customer in Greater Manchester Posted on 09/10/2024 , work completed 08/10/2024
Boiler repair
Customer Service
Quality
Value
EcoHeat are my far the best company around for plumbing and boiler repairs. I have used them for years! They are 100% reliable, honest and trustworthy and I wouldn't use anyone else.
Customer in Greater Manchester Posted on 21/03/2024 , work completed 03/01/2024
Fantastic work
Customer Service
Quality
Value
Ecoheat Northwest is a fantastic company no job to small. From the first call to Maggie (reception) to a visit from Ged (heating engineer) arrived on time explained exactly what needed to be done, job completed and no mess. Would thoroughly recommend. Thank you.
Customer in Greater Manchester Posted on 26/02/2024 , work completed 06/02/2024
Combi boiler installation
Customer Service
Quality
Value
A very professional yet friendly company to deal with right from the initial contact, a thorough survey and an excellent job, completed on time. Communication with the office was extremely efficient and friendly. I would recommend Ecoheat North West unreservedly.
Bob in Cheshire West and Chester Posted on 14/07/2023 , work completed 13/07/2023
Plumbing job
Customer Service
Quality
Value
Supply and fit external filling loop under boiler, replace section of leaking condensate under boiler, supply and install new kitchen sink mixer tap. Quote given before completion of work, and work carried out on the date agreed. No problems. Professional courteous service from initial office contact through to the gas engineer who completed the work. Will continue to use the company for future work.
Julia in Greater Manchester Posted on 16/03/2023 , work completed 14/02/2023
Boiler and gas fire servicing
Customer Service
Quality
Value
Ecoheat NW was identified via Which Trusted Traders and when contacted the call was answered promptly and the service booking made. Price was agreed and a few days later the work( gas fire and boiler servicing) was completed to a better standard than previous engineers from other companies. The engineer was on time and tidied up. An invoice was then received via email and payment made. We were so impressed we asked Ecoheat NW to provide annual servicing in future and they have added us to their schedule.
Customer in Greater Manchester Posted on 16/03/2022 , work completed 27/01/2022
Fantastic job & Customer Service
Customer Service
Quality
Value
I called Ecoheat Northwest Ltd who sent a Heating Engineer, Jed, out within 24 hours who fixed our radiator problem and small boiler leak. We were pleased with the job he did and found him to be professional, polite and courteous. Rare to find these days! Highly recommend this family run business.
Customer in Greater Manchester Posted on 07/12/2021 , work completed 03/12/2021
Highly recommended
Customer Service
Quality
Value
Was able to offer an appointment within 24hours of calling (issue with radiators and boiler service required). Paul attended on time. Fast efficient service. Polite. Knowledgeable. No-fuss. Best experience I’ve ever had.
Customer in Greater Manchester Posted on 13/10/2021 , work completed 12/10/2021
Friendly, knowledgeable, trustworthy
Customer Service
Quality
Value
Nothing is too much trouble for this family firm. Highly recommend. They are friendly, knowledgeable, come on time and do a great job. You couldn't ask for more.
Denise in Greater Manchester Posted on 23/07/2021 , work completed 07/07/2021
Repair of central heating
Customer Service
Quality
Value
Very courteous and no mess. Attended when he said he would.. not many trade people hold to that from my past experience. Highly recommended
Customer in Greater Manchester Posted on 11/01/2021 , work completed 11/01/2021
The trader replied (on 12/01/2021)
Thank you so much. We appreciate your feedback.
Excellent firm
Customer Service
Quality
Value
I have been using them for over 5 years. They fitted a complete heating system and yearly service. They are friendly, knowledgeable and do a great job. Arrive on time, tidy up after them and nothing is too much trouble. What more can you want. Recommend highly.
Customer in Greater Manchester Posted on 06/01/2021 , work completed 05/01/2021
Reliable trustworthy contractors.
Customer Service
Quality
Value
I don't often do reviews but decided to as we were very impressed with the guys from Ecoheat. In times like the present, they were excellent as providing a covid-19 secure service. They have upgraded our en-suite to a completely new contemporary design. We highly recommend Ecoheat, their team of plumbers, tilers, electricians and fitters are top quality. They care about the end product and customer service. We will definitely use them again. Thank you.
Customer in Greater Manchester Posted on 14/12/2020 , work completed 06/12/2020
The trader replied (on 23/12/2020)
We really appreciate your kind words. Thanks again.
Boiler service
Customer Service
Quality
Value
I have used Ecoheat northwest for the past 5 years, they always carry out the necessary work in a professional manner, are polite and courteous and their workmanship is to a high standard.
Customer in Greater Manchester Posted on 27/11/2020 , work completed 24/11/2020
Great knowledge, problem solving and extremely helpful
Customer Service
Quality
Value
5 star help using diagnostic Skills and knowledge, very supportive despite using FaceTime at a remote location. Solved the problem without even being there. Genius 👍
Customer in Merseyside Posted on 22/10/2020 , work completed 22/10/2020
Reliable and friendly service
Customer Service
Quality
Value
Eco heat installed our new boiler and serviced it yesterday. Reliable and friendly service at a fair price.
Customer in Greater Manchester Posted on 22/10/2020 , work completed 21/10/2020
Professional service
Customer Service
Quality
Value
I’ve been using Ecoheat for a few years now and have had a new smartphone system for my heating put in which has saved money and brought my heating under control, as well as my existing boilers, underfloor heating, radiators and gas fires serviced. Each and every member of staff I have met or spoken to has been courteous, efficient, knowledgeable. I had an emergency yesterday and we have been staying home for weeks now to protect a family member with asthma, so this was rather scary. Everyone has made it so easy, being mindful and respectful of our need to keep a distance. Thank you.
Customer in Greater Manchester Posted on 18/05/2020 , work completed 16/05/2020
Boiler service
Customer Service
Quality
Value
Had a boiler service. The work was carried out to a good standard. Jon was polite and courteous at all times and arrived in the allocated time slot.
Customer in Greater Manchester Posted on 08/12/2019 , work completed 04/12/2019
Bird trapped in chimney
Customer Service
Quality
Value
Jon came out even though he had finished work for the day due to my worry. He removed my gas fire to gain access to the chimney, safely removed the pigeon and reconnected the fire. Jon was very professional, ensuring a safe, clean environment. I would highly recommend him.
Customer in Greater Manchester Posted on 20/01/2019 , work completed 19/01/2019
Faulty Boiler
Customer Service
Quality
Value
My boiler stopped working and had an F75 error code, John came out and fixed the problem explaining about what he’s done & the part he’d replaced. Very knowledgeable & polite as always, offered to put on overshoes & left his work space clean & tidy. Excellent & highly recommended.
Customer in Greater Manchester Posted on 04/12/2018 , work completed 27/11/2018
Great work, service and professionalism
Customer Service
Quality
Value
We have used Ecoheat Northwest on a number of occasions for our commercial property (and for some personal work at home). The reason we keep going back to them is down to a number of factors, the quality of service, competitive pricing but also the aftercare once a job has been completed to ensure we are always happy. I would highly recommend to anyone.
Customer in Greater Manchester Posted on 04/12/2018 , work completed 02/10/2018
Annual service for gas fire and boiler
Customer Service
Quality
Value
Excellent job all round. Pleasant friendly team who completed the job on time and very clean & tidy.
Customer in Greater Manchester Posted on 03/12/2018 , work completed 09/11/2018
Honest, hardworking guys that do a great job. A breath of fresh air.
Customer Service
Quality
Value
Very knowledgeable and gave good advice. I found them to be trustworthy, professional, tidy, courteous and they made me feel like they really cared about doing a good job I’ve had bad experiences with other companies in the past but now I’ll be sticking with these guys. Can’t recommend them highly enough.
Stuart Posted on 01/12/2018 , work completed 01/12/2018