Endorsed by Which?

Egensys Ltd

5.0

7 Reviews

Opening Hours
Today -
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Egensys specialise is the design, supply, installation and servicing of renewable energy systems including: Air Source Heat Pumps, Solar Panels, Solar Battery Storage and Smart Energy Monitoring.

Drawing on many years of experience in the renewables sector as installers, Egensys was established with a clear mission to provide customers with a tailored, high quality, renewable energy systems design, installation and service package. There are no hard sales just great customer service.

Whether you are still at the project planning stage or are retrofitting equipment to an established property we have the knowledge and expertise to develop a solution to your requirements. If you have a plans and specifications already in place we can work from those, or we can arrange a meeting to discuss your project in detail.

Renewable Energy installations for Smart Green Homes

What we do

  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
    • Air source heat pumps
    • Battery storage
    • Biomass
    • Home energy analysis
  • More Services

    • heat pump servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
7 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Endorsement Reference
Customer Service
Quality
Value
Attended to clear fault on pump system. Cleaned out all filters and released air from the system. The work was carried out efficiently. the Engjneer was very knowledgeable. The fault was cleared and the system back up and running within an hour.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 16/09/2024
Endorsement Reference
Customer Service
Quality
Value
Installed a air source heat pump for us and services it every year. Any problems always dealt with promptly and the work is brilliant
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 23/08/2024
Endorsement Reference
Customer Service
Quality
Value
From the start this company were very knowledgeable about the product and gave grate advice, They came when arranged and on time, Completed the insulation with great care and respect for my property, Would recommend.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 27/09/2024
Endorsement Reference
Customer Service
Quality
Value
I have had extensive work completed by Egensys, and I can confidently say they are superb. Every member of their team, across all stages of my installation, has been highly professional, with workmanship that is truly top-notch including their aftercare service. Egensys installed an air source heat pump, 24 solar panels, and 3 Tesla Powerwalls for me, along with all the gateways and other required equipment. They now also provide annual servicing for everything, ensuring continued efficiency. I spent a considerable amount of time researching companies and received quotes from various local suppliers. From the moment I met Matt, Alan, and Alex, it was clear that Egensys prioritises customer experience over just making a sale. Matt even recommended a smaller air source heat pump, which saved me a significant amount of money, while other installers had suggested much higher KW units. Egensys was the only company to accurately calculate the heat loss of my building after the insulation improvements, which demonstrated their attention to detail and expertise. I cannot fault their service and have already recommended them to friends and family.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 04/09/2024
Endorsement Reference
Customer Service
Quality
Value
Just had the first year's service for ASHP that was installed last year alongside a Tesla Powerwall 2 at my sister's house. I've been using Egensys for over five years now, first getting solar for my own home then batteries and heat pumps for my wider family. I've been very happy to keep going back to Egensys over these past five years even when other quotes for the same jobs have been cheaper because I know the quality of the install I'm going to get.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 17/09/2024
Endorsement Reference
Customer Service
Quality
Value
We had our Air Source Heat Pump serviced. After searching the Internet net for a suitable authorised company to carry out the service I sent an email to them on their Web site. I received a call from Chris who confirmed that they could carry out the service so I went ahead and booked a service. Jack the service engineer arrived on the 7th and introduced him self (very polite and friendly) he took me through what he was going to do. He also took the time to explain what he was changing with my agreement and why he was suggesting the changes (for our benefit and more economical) After Jack had finished he confirmed that our system was in good working order. He also told me that the company would be in touch on the anniversary of the service, Jack also informed me that if we had any issues to get in touch with Chris and it would be sorted ASAP. Following Jack's visit i now feel that i have a company who are local have great comunication with customers and will look after us for many years to come. I would happily recommend egensys to anybody with a heat pump. Jack is a credit to egensys. Thank you for the peace of mind.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 07/10/2024
Endorsement Reference
Customer Service
Quality
Value
Egensys performed the annual service on our air source heat pump. This is the second year running we've used them, and will definitely be asking them to do the same next year. The level of customer service and knowledge is always consistently excellent; arriving on time and clearly talking through the process.
Which? Trusted Traders Consumer Posted on 22/10/2024 , work completed 26/09/2024