An old-fashioned courteous company
Mr Nichol and his team redecorated our hallway, kitchen and bathroom in November this year. From the start I found this company easy to deal with. Jim Nichol got back to my enquiry quickly; turned up on time to do an estimate and was very helpful with suggestions when he was here. His estimate was a little higher than other estimates but he inspired much more confidence in me than the other quotes. The team turned up on time every day. There was no slippage in the timetable. The people he has working for him were all polite and nice to have around, and appear skilled at their work. I really liked that they didn't play music or disturb the neighbours on the stair in any way. They tidied up after themselves, and altogether did a very good job. I changed my mind about a couple of things along the way and I was struck by how there was no problem at all doing this. Mr Nichol sorted everything out in good humour and immediately. He was remarkably easy to contact and kept in good contact with me throughout the work. I have no hesitation in recommending this company to others.
Customer in Edinburgh
Posted on 26/12/2023
, work completed 24/12/2023
Recommended
Poor painting and poor customer service
Elite Decorating painted and partly re-puttied some of my external windows and replaced the mastic around them. The work was done in February 2020 but issues soon became apparent: bubbling caused by painting over rotten sills; mastic falling out, irregular replacement putty, and paint runs. Some remedial action was eventually taken, in June 2020, but issues remained. After many months of inaction, in part caused by COVID-19, in July 2021 I had to give an ultimatum to have this remedied or I would get another contractor to do it. In the end I decided to strip, repair and repaint one sill and completely replace another - which was severely rotten and clearly should never have been painted over. The mastic continued to be a problem, but it took over 14 months - from February 2021 to April 2022 - and numerous prompts for someone to come round and repair it, which took about 10 minutes to do. Given the poor quality of the work and the poor customer service to rectify deficiencies, I would certainly not recommend Elite Decorating.
Customer in Edinburgh
Posted on 16/04/2022
, work completed 07/04/2022
Refurbishing Works
We originally got James team to complete a retail premises 2 years ago in Glasgow. We got them back on this occasion to freshen up the premises prior to Christmas. As we are a retail jeweller, the attention to detail is critical and James is aware of this and conveyed the importance to his team who did a great job. We would not hesitate to recommend James and his team where all the decorators on our jobs we have had are first class. It is in their interest to get things right and hence we have asked them to do future work for us.
Customer in Glasgow City
Posted on 03/11/2021
, work completed 23/09/2021
Recommended
Thoroughly recommend Elite
Jim and his team once again have completed an excellent job painting the exterior of our house. They are very professional, courteous and reasonably priced. We had no problem whatsoever and cannot speak highly enough.
Customer in Edinburgh
Posted on 02/11/2021
, work completed 22/10/2021
Recommended
Outside painting
James and his team recently did a outside painting job for me. James organised for the scaffolding to be erected and removed. He and his team did a very thorough job. The job took a little longer than anticipated because of the weather and availability of materials due to the pandemic. James explained the reasons the delays to us and kept us informed of schedules and progress. We are very happy with the end result and are happy to recommend Elite decorating.
Customer in Edinburgh
Posted on 08/11/2020
, work completed 31/10/2020
Recommended
Generally ok but refused to deal with painted-over windows. I don't recommended
Jim's team did an ok job of repainting my flat but painted over some windows which I can't now open. He was hard to contact and when I did reach him he became increasingly unpleasant and truculent. When we finally agreed a time for him to come and fix this he didn't turn up. His team did an ok job, they are a run of the mill painter and decorator. But they can't follow through with their own errors. I do not recommend.
Customer in Edinburgh
Posted on 08/10/2020
, work completed 29/03/0202
Preparation, preparation and preparation
My title says it all. It was an outside painting job. Jim and team spent a lot of time on preparation - plenty of sanding and rubbing down. They took great care in bringing all the windows back to excellent condition. The team worked safely, were well organised, were tidy and kept us informed of how the work was progressing. The quotation price was very good value and the initial plan of work was kept to. Jim and his team were always cheery, well turned out and we were comfortable having them in and around our house. When I first met Jim I felt here was a painter who knew what he was talking about and so proved. Thank you Jim for a very good job - see you again in a few years time.
Customer in Edinburgh
Posted on 07/07/2020
, work completed 07/07/2020
Recommended
Polite and tidy workers
I can highly recommend Elite Decorators for all your home painting requirements. The work they carried out for us was done efficiently, in a tidy and professional way. Their manner was helpful, polite and courteous. We were very pleased with the two jobs they did for us and would certainly use them again.
Customer in Edinburgh
Posted on 20/06/2020
, work completed 19/06/2020
Recommended
Great Work
Used Jim and his Team on several occasions now and his work is first class. Great communication, turns up on time and and left the house with no mess. We've had three rooms completed to an excellent standard and would highly recommend Elite Decorators to anyone.
Customer in Edinburgh
Posted on 12/06/2020
, work completed 11/06/2020
Recommended
Great service
We had our kitchen replaced and needed a decorator who could work round the times of the other tradesmen. Jim and his team did exactly this, they turned up bang on time whenever they said they would and the quality of the job is excellent. We were so impressed with the finished job we have already asked them to quote for other rooms. Jim runs a very professional family business that you just know you can trust to treat your home like it was their own.
Neil
Posted on 14/02/2020
, work completed 11/02/2020
Recommended
Fast quote, reliable and great result
James and his team were absolutely fantastic. Painting the exterior of my shop and refreshing the internal windows. From start to finish they were nothing but professional and polite. Navigating a busy shop can be tricky, but they were great. Super tidy and accommodating our opening hours to keep our customer happy. I’m delighted with the result and would not hesitate to use again. Very impressed.
Jen
Posted on 02/09/2019
, work completed 01/08/2019
Recommended
Retail Jewellers Store Glasgow
We have worked with Jim and his team previously on a small retail unit and residential property. The most recent job was a very bespoke shopfit with curved walls and an amazing suspending ceiling detail. This posed some changes in the level of finished required with high spec LED lighting. Nothing was too much trouble and the work was completed to a high standard with a tight deadline. We would not hesitate to use this company again and would recommend.
Customer in Orkney
Posted on 09/05/2019
, work completed 03/04/2019
Recommended
Transformed the house!
From the beginning Jim knew what was required and listened to my plans. I moved into part of a Georgian House which the decoration and maintenance had been neglected for a few years. In particular a dark red bedroom, a small study with laters of old wallpaper and a stairwell very dark blue. A lot of paper stripping, re lining and ceiling painting. The stairwell is now very light and the ceiling rose stands out beautifully. The 'red bedroom' is now very bright, the floor sanded and sealed. Any problem was quickly remedied. Jim was always at the end of a text shouldI need advice or clarification. A hard working team indeed. Thank you Elite.
Customer in Edinburgh
Posted on 28/01/2019
, work completed 25/01/2019
Recommended
a little recommendation
I would like to share a very good experience that I had with Elite Decorating when I recently fully renovated my house. This was a large job requiring top quality material and finish and Jim and his team delivered an excellent job. Jim painted all internal surfaces as well as doors and windows and parts of external roughcast walls. The look and feel of the finished job was excellent. Jim was very helpful and gave us his professional and honest advice when needed. He was very polite with a pleasant personality and always happy to correct any issues I'd spotted. The work was completed fully to our expectations and requirements. The quality of work was first class and every aspect always discussed in advance. Jim, and his team, are all first rate tradesmen and I would have no hesitation in recommending this team for any job, large or small.
Mehran
Posted on 29/04/2018
, work completed 29/04/2018
Recommended
Professional, efficient and very good Painters
Super efficient and very good painters, Elite are superb and very professional with a great attention to details.
Which? Trusted Traders Consumer
Posted on 10/04/2018
, work completed 10/04/2018
Recommended
Highly recommended.
External painting of windows of tenement block in Edinburgh's Old Town, requiring access to 10 flats to avoid use of scaffolding. Elite provided a clear plan of the work involved and a schedule based on the stages of work. The team involved were punctual each day, polite and considerate of the tenants in the block. The work was carried out professionally and regular updates on the progress were provided.
JillyMac, JillyMac
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Recommend
Elite decorators re-decorated my Victorian drawing room. The ceiling was plastered and the outside of the windows re-painted also. I found Jim and his team to be professional and reliable. The work carried out was of a high standard and with care and respect for the property. Jim has been happy to carry out any additional work and I would not hesitate to use his company again.
Caroline, Caroline
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Great work and finish from this firm
Decoration of flat inside and out. Painting wooden doors and emulsion all walls and ceilings. Excellent tradesmen. Elite had to fix problems created by previous decorators. Their work is to a very high standard. Supervision is high and they endeavour to do things to customers satisfaction even if it means repainting again.
Dom, Dom
Posted on 09/11/2017
, work completed 09/11/2017
Recommended