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Energy By Nature UK Ltd


24 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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Energy by Nature UK ltd. is a small family run company based in Leicestershire. Joint Father and Daughter owners Kevin & Kayleigh Wright, have over 15 years of experience within the renewable technology industry.

Energy by Nature UK is an MCS accredited heat pump installation and maintenance company. Installing an maintaining renewable heating systems in the UK.

Services Provided

Air Source Heat Pump Installations
Air Source Heat Pump Maintenance
Ground Source Heat Pump Installations
Ground Source Heat Pump Maintenance
Radiator Heating Systems
Underfloor Heating Systems
Smart Heating Controls
Air Conditioning
MVHR Installation and Maintenance.

Works provided by Energy by Nature UK are covered with a 2 year workmanship warranty backed by HIP Insurance.

What we do

  • Renewable energy

    • Ground source heat pumps
    • Air source heat pumps
  • Air conditioning contractors

    • Air Conditioning
  • Heating contractors

    • Automated Heating
  • Electricians

  • More Services

    • underfloor heating
    • water source heat pumps
    • heat recovery

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

24 reviews
Customer Service
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Installation of LG split heat pump
Customer Service
We recently used Energy by Nature to replace our gas boiler with a heat pump using the boiler upgrade scheme. We cannot fault the company from start to finish. The work was carried out to a high standard and everything looks neat and tidy. We did have quite a wait for our installation as there was a delay in supplying our unit, but this was due to issues outside of the company's control. Overall we are really happy with the finished product and would highly recommend Energy by Nature to anyone thinking of replacing their existing gas boiler with a heat pump. Also, if you have been told that you can't have a heat pump because you have microbore pipework, give these guys a call, as this simply isn't true.
Customer in Warwickshire Posted on 07/04/2024 , work completed 04/04/2024
Efficient, professional and friendly
Customer Service
We were given this company's details by my mom in law's neighbour and we were not disappointed. Staff were really friendly and understood the urgent nature of the job to be done - mom in law has dementia and being left without hot water and heating could not be easily explained to her. Within a week all parts were supplied, fitted and working. Fitters were excellent and backed up by helpful staff in the office. Would certainly recommend and use again if needed in the future.
Customer in Warwickshire Posted on 06/10/2023 , work completed 22/09/2023
Excellent service.
Customer Service
Used Kevin 2 years ago to fit our air source heat pump from scratch. Fantastic and friendly service then. Today Kevin came out to do our annual service as he did last year. Nothing too much trouble. He even went through my thermostat which confuses me and set it to my requirements. Nothing too much for this Co. So pleased we found them and will stick with them. Would recommend to anyone. Thanks Kevin.
Customer in Leicestershire Posted on 15/06/2023 , work completed 15/06/2023
Installation of replacement air source heat pumps
Customer Service
I have been working with EBN to service and repair an existing Danfoss heat pump system which was installed in 2011 by a different installer, which we were having continuing issues with. We decided to replace existing system with 2 new 14kw Mitsubishi Eco Dan Air Source heat pumps and new water tank. The advice I have had on all the alternative systems available was professional and unbiased. The work has been carried out on time and to budget. Installation is very professional and tidy, with the plumbing being immaculate and the system is working well. Old Danfoss system was removed, and all rubbish taken away.
Chris in Warwickshire Posted on 13/12/2022 , work completed 02/12/2022
Heat Pump Installation (ground source)
Customer Service
EBN had been servicing our previous Danfoss pump each year, and were quick to advise us on a suitable replacement when the Danfoss let us down (only 8 years after installation). Although promptly ordered for us by EBN, we unfortunately had to wait many months for our new NIBE pump to arrive due to supply chain issues beyond EBN's control. The pump was eventually delivered to us a few weeks ago and at that point EBN worked hard to schedule the installation for us at the earliest opportunity. Kevin came last week to do the work (on his own on day 2 but with one other on day 1 to help with the heavy-lifting) and the whole process was seamless. EBN were slick, smooth and efficient and we felt very safe in their hands. We have had no problems at all with the new system since installation and I am not anticipating any. We look forward to continuing to rely on EBN's expertise in the years ahead.
Customer in Cambridgeshire Posted on 16/06/2022 , work completed 07/06/2022
Installation of air source heat pump
Customer Service
We have used Energy By Nature to carry out service and maintenance work on our heat pump for several years and have always been happy with their work. Our heat pump recently developed a fault and we made the decision to replace it. We engaged Energy By Nature to carry out the replacement and the replacement installation work was carried out successfully and to the agreed schedule by Kevin. We have always found him to be very helpful in terms of advice and recommendations. He is reliable and has always carried out the work to the agreed timescales unless factors are outside of his control in which case new timescales have been mutually agreed.
Customer in Leicestershire Posted on 09/05/2022 , work completed 20/04/2022
Heat pump parts.
I have an seventeen year old Danfoss found source Heat pump which I was struggling to find spare parts for. I contacted EBN and although unable to supply the parts, put me in contact with a company in Ireland who they use. They had the parts but would not send to private individuals. EBN then agreed to obtain the parts for me and forwarded them. Kayleigh and Lisa were so helpful and friendly, nothing was too much trouble and I am a completely satisfied customer. I was in dire straits having been without heating or hot water for two weeks. These guys saved the day.
Customer in Kent Posted on 20/04/2022 (Reviewer did not use service)
Kev might do a good job, but we will never find out due to the appalling customer service, communication and professionalism of his support staff. Sent from someone who had signed on the dotted line with them. We should have taken heed of a previous post!
Customer in Leicestershire Posted on 14/04/2022 (Reviewer did not use service)
Professional and efficient service
Customer Service
I was wanting to replace my heating system which ran off electric boilers which was proving very expensive to run. After having thoughts of going down the oil route someone suggested air source heating so a meeting was arranged for Kev and Kayleigh of Energy by Nature to come out to my property. I also obtained quotes from other companies but Kev was by far the most knowledgeable in the field and the quote he provided went into much more detail than the others. I accepted their quote, a date was agreed to start the work but in fact, some of the work was done before that date. The work carried out by Kev and Cameron was done in a very professional and efficient manner to a high standard but we also had time for friendly anecdotes and jokes. The work was completed within the timescale and the aftercare service was very helpfully provided. As with most things, there can be small glitches but Kev and Cameron put themselves out to sort out the problems immediately even coming out in the evening after normal working hours. I would have no hesitation whatsoever in recommending Energy by Nature for both their professionalism and friendliness - nothing is too much trouble for them.
Customer in Leicestershire Posted on 01/02/2022 , work completed 20/12/2021
Worst Communication Ever
Having called the company and explained the situation to the “receptionist”, that our system had gone into over-drive and was burning through electricity and we needed someone to have a look at it to get our £100/week electricity bill under control. I was told that the member of staff who had the most experience with Kingspan systems was on leave for 2 weeks and that we would have appointment when they were back. Having initially got through to them with ease, to call back and arrange the appointment became almost impossible as they neither returned voicemails nor emails. They’re phone line would ring out at any time of the working day. After a week of trying the appointment was made for the afternoon of the 15th December about 1300 as they were finishing a job that morning. At 1400 I tried calling them. By the end of the day when I managed to get through the job had over run and we were next on the list. This inconvenience continued until the Christmas break, now over a month since first contact. I was told no one would be in office again until the third. This began the rigmarole of trying to get hold of them on the phone again. This lasted until the 10th Jan at which point I was offered appointments on either 31st Jan or 21st February as their priority was installing new systems before the government grant ceases. I feel as though they lied to me throughout, driven by greed. I could have made alternative arrangements had they been upfront about their priorities.
Customer in Leicester Posted on 20/01/2022 (Reviewer did not use service)