Essex Roofing Limited

I wanted two Velux windows in my roof. I went to the Velux website and found three certified installers. Essex Roofing were the only ones who bothered to reply to me. Lewis came to have a look at the job and was knowledgable and answered all my questions. He was helpful in recommending the right windows to fit my needs and the property. The installers turned up on time and just got on with the job. They were polite and competent and used dust sheets and tidied up well after themselves. Very pleased with the results, would highly recommend and already have done to others.

Supplied and fitted a sun tunnel. Pleasure to deal with from getting the quote (with good advice on best options) to it being fitted. Reasonably priced and quality of workmanship was great. Also very careful with my bathroom and used dustsheets to cover everything and even vacuumed it afterwards to leave it clean. Highly recommend.

Lewis arrived promptly to view job and quote and I knew from that initial meeting, which roofer I was using. Lewis was friendly, knowledgeable, helpful and forthcoming with ideas and solutions to help cost engineer my job to get the best performance and outcome possible. His whole team were professional and did a top notch job. Tidied up as they worked and nothing was too much trouble. I’d recommend Lewis and Essex roofing to anyone.

Contacted Essex Roofing 18/02/21. The initial home visit took place, all seemed good and that was it. Work was agreed to sort out the problem, however, contact after that was somewhat sporadic by email and they never turned up as agreed to complete the work as agreed and no communication despite repeated calls to them. Overall this Company just wasted my time and I sent them an email advising that I would find someone more reliable.

I first contacted Lewis, if this is his name, few months back about gutters I wanted to change. Always saying he is interested and keeping me in suspend without actually doing anything such as visiting. I just had 2 velux put into my loft but, unfortunately, I am getting smaller as I am getting older been in my 70s so it is very difficult for me to reach the mechanism, so looking for somebody to make those automatic I posted the requirements onto velux. Essex Roofing replied straight away and give me a quote, without visiting, I accepted. Then nothing, carry on calling me, emailing me sometimes even saying he will giving me a quote, totally ignoring what was arranged. Where all those positive reviews come from, I wonder. Totally irresponsive, both his phone lines saying the messages boxes are full so no other messages can be left. Where is he? Is he real or just a website created for fun?