Essex Window Design Limited

We had a very large lounge double glazed window that needed to be replaced and adjacent patio doors that had seen better days. As so often, I consulted Which? Trusted Trader and found two local companies of interest. My subsequent experience with Essex Window Design came in three stages: 1. Trevor, who I assume is the owner/manager of this company, came for an initial assessment of work to be done. He showed excellent understanding of existing faults and explained possible resolutions of the problems in existing brickwork and the windows. With no persuasion regarding possible options, he left me to decide which was best for me. 2. Once I had opted for one of these choices, Trevor promised of a detailed estimate for the installation of sliding patio doors to replace the large window and to replace patio doors with a single double glazed window. The price quoted eventually quoted was far less than that given by another Which? Trusted trader, and no deposit was requested. 3. On Friday 13 October, Trevor's team arrived to remove existing window and doors and to fit the replacements. Despite strong winds and heavy rain, adequate provision of dust sheets and protective plastic underlay ensured all furnishing remained dry. But what I expected to be a day's work was completed with in one morning with great efficiency and no inconvenience. The quality of the new patio doors and window is first rate and I am delighted with the service offered by this company.

Did we found Essex Window Design on Which? Trusted Traders and asked them to quote for 13 windows replacement windows. Their quote was very competitive and Perry the surveyor had lots of helpful advice. The work was carried out exactly as per their quotation and advised lead-time (about 8 weeks) and the installation took 3 days as per EWD estimation. Two installers (Trevor and Patrick) arrived promptly each morning for an 8 am start and worked in tandem in a very professional way. 4/5 windows were knocked out and the new ones installed per day in a clean and tidy manner. We had requested the slightly more expensive acoustic glass owing to proximity to the main road and this has certainly improved the soundproofing of our property. Very happy to recommend them to others.