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Endorsed by Which? Trusted Traders

Exclusive Plumbing and Heating Ltd

Profile thumb eph logo

35 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed


Exclusive Plumbing and Heating Ltd are long established providing a full range of plumbing, heating and gas services including:

- Plumbing Repairs, Maintenance, Servicing & Installations
- Boiler Repairs, Maintenance, Servicing & Installations
- Gas Repairs, Maintenance works & Installations
- Landlords Gas Safety Checks & Certificates
- Home Buyer Surveys
- Power Flushing
- Boiler Replacement & Installations
Unvented cylinder installation and maintenance

Our client list is long and varied, ranging from first time buyers, home owners, property developers and estate agents.
Our professionalism explains why the majority of our customers and clients have been with us for so many years.
We rely on their word of mouth and recommendations for much of our work and we pride ourselves on the quality, effectiveness and craftsmanship of everything we do.

You can be assured that we will offer you the best service and unbeatable value for money!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

35 reviews
Customer Service
Sort by
Excellent Work
Customer Service
We'd just bought a new home and found that a macerator toilet didn't work and the ten year old boiler was leaking (neither of which were spotted by our surveys). llie was able to come round the next day. He fitted a new macerator within a couple of days and analysed the boiler problem and offered a repair (about five hundred pounds) or a new boiler. We choose the latter. We knew the prices exactly, in advance; throughout, he and his staff were polite, considerate and informative and the work was done on time and the site left clean and tidy. We were really happy and would strongly recommend this company.
Customer in West Midlands Posted on 13/04/2022 , work completed 25/03/2022
Customer Service
ILIE completed a boiler service on my Worcester Bosch combi. He was respectful and wore shoe covers. He was slightly late however he made up for this. He cleaned the condensate pipe and also the Magnaclean filter. No one has cleaned the condensate pipe before. Additionally was good to converse with and we spoke about various topics. He seemed like a nice and honest individual who likes to do right by his customer. He fitted two clips to two erroneously fitted pipes. He capped another pipe by inserting a rubber bung. He noticed the boiler cupboard wasn't vented so he advised on fitting a few soffit vents which l did. He also made a cutout for the gas supply isolation to be readily accessible. He completed these extra little jobs, not for pecuniary advantage, but for customer satisfaction. I highly recommend this diligent individual. Thanks
Customer in West Midlands Posted on 21/03/2022 , work completed 22/06/2021
Boiler replaced quickly and efficiently
Customer Service
Our boiler needed replacing as it had failed completely. We had the tank in the airing cupboard removed, the old boiler removed and the tank in the loft drained. I had a new combi boiler fitted. They worked very hard and kept the work as tidy as possible. They were always considerate and Ilie explained everything that he planned to do and broke down the costing. It was an emergency for us and they worked hard.
Customer in West Midlands Posted on 28/02/2022 , work completed 17/02/2022
Service of Aga and Boiler
Customer Service
I would like to commend this company for their outstanding service, have used them for a couple of years. They are five star and I would highly recommend them.
Which? Trusted Traders Consumer Posted on 03/02/2022 , work completed 30/09/2021
Excellent Service, highly recommended
Customer Service
I called EPH in an emergency situation regarding a faulty UFH that was installed by another company (cowboys). Within a few hours, Ilie had a lovely chap attend who got the UFH working. the fault was identified and rectified and it was explained that the system that had been installed was overly complicated for a 3-bed semi and it was suggested that I simplify the set-up. After personal deliberation and research, I decided to take Ilie's advice. A few weeks later Ilie attended to modify the system, which is working just fine now. Ilie was also able to advise me on some boiler installation issues. I wish I had used this company in the first instance, I found EPH to be honest, trustworthy and had my best interest at heart, unfortunately, these attributes are fast becoming a rarity within the trades. I will definitely be using EPH for future works and have highly recommended to family and friends.
Customer in West Midlands Posted on 13/01/2022 , work completed 01/11/2021
We rang EPH early Saturday morning, after our boiler leaked late friday night. (We had previously turned off our boiler and our house stopcock for the water. We had no heating and no hot water.) We had a visit on Saturday late afternoon and the leaking part was identified. Our heating was put on for us, and we could also now use the cold water taps, to keep us going, while the spare part for the hot water was to be ordered. We were texted on Sunday morning to say the part had been ordered and it was fitted on Monday evening for us. Whew. Many thanks for fitting us in around your usual booked commitments and sorting out our problem so efficiently. Took us 2 weeks to submit this review; boiler is still working well.
Customer in West Midlands Posted on 28/11/2021 (Reviewer did not use service)
Professional High Quality Plumbing Company
Customer Service
Illie and his team completed a large scale plumbing job which was part of a Residential Extension. This included pre-work prior to part demolition and all pre and post fit plumbing for the extension. The job also included full installation of wet underfloor heating for the ground floor in both the extension and main house. From the start of the project, the team were professional turning up when they said they would and working with us to manage the whole project including any unforeseen issues which are always part of a large project like this one. The company go the extra mile with their extensive knowledge, experience and commitment working weekends when required to keep the project on track. The whole team were friendly and personable with both my children, wife and wider family. I would have no hesitation in using the company again and also recommending them to friends and family.
Dorian in Claverley Posted on 05/10/2021 , work completed 13/09/2021
Boiler Repair
Customer Service
Ilie was prompt and efficient. He kept me informed and turned up on time. He diagnosed the fault which three previous plumbers had failed to do. He completed the work quickly to a high standard and cleaned up after the job thoroughly.
Customer in West Midlands Posted on 16/09/2021 , work completed 25/08/2021
Reliable and professional
Customer Service
Ilie fixed the problem with our boiler and did a service of it as we had asked. He was very professional and kept us up to date with what he was doing. We would happily use him to service the boiler again, or if we need any other plumbing.
Customer in West Midlands Posted on 31/08/2021 , work completed 13/08/2021
Expert at his job. Highly recommended. Can sort out any plumbing problem. Highly sought after
Customer Service
We live in a large property that was previously heated by an industrial boiler. We had several ridiculously expensive quotes before we met Ilie. He came up with a great solution of fitting four domestic boilers, water tanks and expansion vessels at half the cost and zoned the house so that we can heat whichever part of the house we want. Our gas bills were more than halved. He installed several showers and baths, 68 cast iron radiators that were individually cleaned, plumbing for a state-of-the-art kitchen and a marble master bathroom all for a reasonable price. He is a workaholic who sometimes finishes work at 10 pm to limit the inconvenience of leaving the customer without hot water or gas. Although he can undertake big industrial jobs, he does not hesitate to help out with changing a tap. I read some other reviews commenting on his availability. As always, with good tradesmen, they are in high demand. He always answered my calls and gave me a time frame for undertaking a job. He has a duty to emergencies and makes it clear if he is delayed by such work. On one occasion when Ilie was on holiday, and we were pressed by the plasterer, I got someone else to move some gas pipes, only to get Ilie to redo the job after; a foolish and expensive mistake. Having had several plumbing jobs done over the years I can vouch for his professionalism. He is dependable and helps out with any urgent problems if other tradesmen are not immediately available (he repaired a fence damaged by a car).
Customer in West Midlands Posted on 23/08/2021 , work completed 14/04/2021