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Endorsed by Which? Trusted Traders

Exclusive Plumbing and Heating Ltd

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5.0

26 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

Exclusive Plumbing and Heating Ltd are long established providing a full range of plumbing, heating and gas services including:

- Plumbing Repairs, Maintenance, Servicing & Installations
- Boiler Repairs, Maintenance, Servicing & Installations
- Gas Repairs, Maintenance works & Installations
- Landlords Gas Safety Checks & Certificates
- Home Buyer Surveys
- Power Flushing
- Boiler Replacement & Installations
Unvented cylinder installation and maintenance

Our client list is long and varied, ranging from first time buyers, home owners, property developers and estate agents.
Our professionalism explains why the majority of our customers and clients have been with us for so many years.
We rely on their word of mouth and recommendations for much of our work and we pride ourselves on the quality, effectiveness and craftsmanship of everything we do.

You can be assured that we will offer you the best service and unbeatable value for money!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A rare, hard to earn, five stars from me
Customer Service
Quality
Value
Called out to solve problem of misfiring boiler. Initial assessment was professional and made without obligation. Returned on time and effected a lasting solution. Professional and diligent throughout. Delayed posting my review so that I can assess the quality of work done after using the boiler a few times. Excellent.
Customer in West Midlands Posted on 26/07/2021 , work completed 23/06/2021
Best at his job
Customer Service
Quality
Value
I wouldn't trust anyone else to deal with our central heating and plumbing. Always reliable, professional, giving good advice if something else was needed to be done. We used their services for the last 10 years and we will use is the future as well.
Customer in West Midlands Posted on 24/06/2021 , work completed 23/06/2021
Promising initial experience did not last.
Trader fixed issue with washing machine and drain last year. This year had problem with broken electric shower. Multiple communication since 14th May 2021. Proving unreliable with no shows. Took day off work so trader could come and fix the problem as discussed. No show and no response to phone calls or messages. Trader has breached the code of conduct on the following: 5.3 Act responsibly, professionally and be polite at all times. Reason for breach: No shows and no response to calls and messages and no apology given so far. 6.1 You shall supply to the customer a quotation in writing (except where it is not practical to do so). 6.2.3 a breakdown of costs, taxes and any factors that may affect the final price to be paid for the work or service. Reasons for breach: Only verbal quotation given and vague about costs and factors that could affect final cost. There was opportunity to easily provide a written quotation.
Customer in West Midlands Posted on 09/06/2021 (Reviewer did not use service)
Cooker Hood Installation
Customer Service
Quality
Value
Replaced old cooker hood with new. Done quickly, on schedule at no extra cost. Able to do work very quickly after new cooker hood was delivered. Clean and tidy work. Safety was evident. Very helpful working in a 'live' kitchen. Will recommend this business.
Barry in West Midlands Posted on 20/05/2021 , work completed 20/05/2021
Central heating re-fit
Customer Service
Quality
Value
They can as a recommendation. He wore a mask all the time he was here. We were talking about the job and the costs, gave me lots of options. He came on time. His woman also wore masks and i was very happy with the work that was done. He even called back a few days later to check I was still happy
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
Efficient, professional and helpful
Customer Service
Quality
Value
Several niggly plumbing jobs all needed doing. Not only were they finished off quickly but the underlying issue was detected and the communication was great.
Customer in West Midlands Posted on 04/05/2021 , work completed 29/04/2021
Relocation of pipework
Customer Service
Quality
Value
The team arrived on time and were polite and customer-focused. They were respectful of the property and took time and care with the work. Their attention to detail was excellent. When the work was completed, Ilie returned to check the quality and made sure that we were satisfied with the job they had done. Ilie took the time to answer all our questions.
Customer in West Midlands Posted on 02/05/2021 , work completed 01/05/2021
Highly professional plumbing and heating engineers
Customer Service
Quality
Value
We have recently had our bungalow extended and the builders sub contracted the heating and plumbing to Exclusive Plumbing and Heating. The task was far from straightforward as the boiler needed to be relocated from the old part of the house to the new extension. This involved a lot of pipework in the attic having to be extended and re-routed. Ilie and his team remained cheerful throughout while working in the cramped conditions of the loft on one of the coldest days of the year. They did an excellent job and we shall be using them again in the future and have no hesitation in recommending them.
Tony in Worcestershire Posted on 23/03/2021 , work completed 08/03/2021
Unreliable
Agreed a call out for a tenant who was concerned about an issue. They did not turn up. When I called to follow-up they answered when there was painfully loud background noise. I said I can't hear you, to which he said he'd call me back in 2 minutes. Nothing for 20 minutes, I then tried calling back half a dozen times and was left to ring out. These were not reliable people to deal with.
Customer in Greater London Posted on 13/03/2021 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/04/2021)
I am sorry I was unable to come back to you as requested, due to the current circumstances I am unable to get back to every enquiry although I do try my best. Again I apologise but please do get in contact if you need any further work carried out. As you can see from my 20 positive reviews I come highly recommended.
Good Old Fashioned Hard Work
Customer Service
Quality
Value
It has been over two months since we had our Boiler replaced, radiators flushed, and a pump fitted at our property using Exclusive Plumbing and Heating’s services. Our installation was complicated by our limited gas supply, the position of our old boiler, low water pressure and existing plumbing which can only be described as subpar. Ilie, (Owner) was very knowledgeable and although his quote was slightly more expensive, the quality of the boiler we received, the workmanship and thoughtful, tidy way in which the plumbers worked made up for this disparity. Also, Ilie had a solution for our water pressure problem which British Gas did not offer to us. We have had many workmen over the years and I was astonished at how well the cleaned up after themselves. Having them in our home was a pleasure. In addition to the above, I was very impressed that when challenged on cost ilie gave a breakdown of why he felt it was a fair price and he was unwilling to chase the cheaper quotations. The job was completed efficiently, but not in haste. All necessary safety checks were completed and Illie applied for and obtained the 10-year Worcester Bosch guarantee. We were advised about the importance of maintenance checks to ensure the guarantee was not voided.
Customer in West Midlands Posted on 08/01/2021 , work completed 06/11/2020