Endorsed by Which?

Exclusive Plumbing and Heating Ltd

5.0

42 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

Exclusive Plumbing and Heating Ltd are long established providing a full range of plumbing, heating and gas services including:

- Plumbing Repairs, Maintenance, Servicing & Installations
- Boiler Repairs, Maintenance, Servicing & Installations
- Gas Repairs, Maintenance works & Installations
- Landlords Gas Safety Checks & Certificates
- Home Buyer Surveys
- Power Flushing
- Boiler Replacement & Installations
Unvented cylinder installation and maintenance

Our client list is long and varied, ranging from first time buyers, home owners, property developers and estate agents.
Our professionalism explains why the majority of our customers and clients have been with us for so many years.
We rely on their word of mouth and recommendations for much of our work and we pride ourselves on the quality, effectiveness and craftsmanship of everything we do.

You can be assured that we will offer you the best service and unbeatable value for money!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very competent, thorough, fair price and highly recommended.
Customer Service
Quality
Value
I called Ilie due to the number of good reviews on his Which? listing. Excellent service, came out on a Saturday morning to fix a dead boiler. Diagnosed the problem, went to look for replacement part, fitted it and undertook boiler service which was due anyway. Discovered several areas where my previous engineers had not done a proper full service. Very considerate, explained what he was doing, dust sheets on the floor and shoes off. A model of excellent service with a fair and reasonable price.+
Customer in West Midlands Posted on 24/10/2024 , work completed 21/10/2024
Efficient & friendly service
Customer Service
Quality
Value
Ilie & his assistant first attended on 12/7/2023 to replace a faulty immersion heater in the hot water cylinder. On inspection he found it was a faulty temperature setting thermostat. Due to the age of the copper cylinder & corrosion he advised against replacing the immersion heater as he was concerned not to damage the cylinder. So he replaced the thermostats adjuster & safety cut-out device, to avoid me having to have the expense of a new cylinder. But warned me that if it cuts out again then a new cylinder would be needed. He took the time to explain fully the benefits of eventually replacing the copper cylinder with a more up-to-date energy efficient stainless steel version. In September the immersion heater failed again, so contacted Ilie requesting a quote for a new stainless steel cylinder, which was received, the cylinder ordered & fitted within a week. The installation of the Telford Tempest 150 ltr cylinder was completed within 8.5 hours, with the minimum of disruption & absolutely no mess left behind. Having experienced poor service from various plumbers in the past, I was apprehensive of using yet another company, but I need not have worried as everything was done stress free & at a reasonable cost. I would definitely recommend this Company & use them again for their friendly efficient service & willingness to explain the various options available.
Customer in West Midlands Posted on 26/11/2023 , work completed 15/09/2023
Quality work, tidy and great value
Customer Service
Quality
Value
Got a quote from Ilie at Exclusive Plumbing and Heating Ltd and it was not only much better value than another quote I had, but the job was well explained. The work entailed replacing our existing central heating boiler, which required moving pipes around, removing an old radiator and fitting a towel rail. Ilie communicates well by text and email. Ilie started the job off, then John completed the work. He was careful with my carpets, immediately covering the stairs and hall and tidied after work each day. The Worcester boiler is so much better than our old one and is quieter too. It was also reassuring when I mentioned the work to a friend, who has a property business and has used Ilie for many years. I am very pleased with the boiler, the way the work was carried out and the customer service. Will be using this company for any future work for definite.
Customer in West Midlands Posted on 05/10/2023 , work completed 26/09/2023
Professional service and expert installation
Customer Service
Quality
Value
I recently had a boiler replacement, and I was impressed with the service received from Ilie and his colleague. From start to finish, the entire process was seamless and efficient, making it one of the best home improvement experiences I've ever had. First and foremost, the customer service was exceptional. From the moment I contacted them for a quote to the completion of the installation, their team exhibited professionalism and a genuine commitment to customer satisfaction. They promptly scheduled an appointment for a thorough assessment of my heating system and provided a detailed, transparent estimate with no hidden costs or surprises. The installation team arrived on time, and their expertise was evident from the beginning. They meticulously removed the old boiler and skilfully installed the new one. I was particularly impressed with their attention to safety protocols and the cleanliness of their work. They also had to do quite a significant amount of pipework re-routing and this was done as quickly and efficiently as possible, always involving me and explaining options. They took the time to explain the characteristics of the new boiler, its features, energy efficiency benefits, and provided valuable tips on how to maximize its performance. This level of customer education truly sets them apart. I wholeheartedly recommend this company for anyone in need of a boiler repair or replacement. They've earned a loyal customer in me.
Customer in West Midlands Posted on 02/09/2023 , work completed 30/08/2023
Fast, correct and clean work
Customer Service
Quality
Value
My 17 years old leaking boiler had to be changed. Everything has done within 3 days. He answered to my first call immediately. Next day he was already at my house to look the issue. He is a very friendly and approachable guy. He told my options. We agreed to get a new boiler. Every step of this work has been explained. One day later he installed the chosen boiler. New boiler functions and setup has been explained. I am very pleased with the outcome. All I can say he was very correct, worked fast and clean. I would call him again. I recommend to everyone.
Greg in West Midlands Posted on 02/06/2023 , work completed 31/05/2023
Excellent Customer Service
Customer Service
Quality
Value
We first used Exclusive Plumbing & Heating when we had our house extended some years ago. This involved moving the boiler into the extension and adding lots of extra pipework throughout the house and loft. They did this task very well and since then we have used them for all our plumbing and heating tasks. They have always been reliable and done an excellent job.
Tony in Worcestershire Posted on 14/02/2023 , work completed 01/02/2023
Boiler Service and subsequent repairs
Customer Service
Quality
Value
I initially called Exclusive Plumbing and Heating to arrange my annual boiler service. Ilie was professional and explained the process of the service. He correctly located the source of an internal leak which previous engineers had misdiagnosed and said had been rectified. This obviously wasn’t the case as it was evident that the leak had been there for a considerable time. The boiler was deemed unsafe but Ilie assured me that it would be repaired that day. He spent a considerable time sourcing the appropriate part and I was left with a working boiler. Thank you Exclusive Plumbing and Heating
Customer in West Midlands Posted on 22/09/2022 , work completed 22/09/2021
Excellent Work
Customer Service
Quality
Value
We'd just bought a new home and found that a macerator toilet didn't work and the ten year old boiler was leaking (neither of which were spotted by our surveys). llie was able to come round the next day. He fitted a new macerator within a couple of days and analysed the boiler problem and offered a repair (about five hundred pounds) or a new boiler. We choose the latter. We knew the prices exactly, in advance; throughout, he and his staff were polite, considerate and informative and the work was done on time and the site left clean and tidy. We were really happy and would strongly recommend this company.
Customer in West Midlands Posted on 13/04/2022 , work completed 25/03/2022
GENUINE BOILER SERVICE
Customer Service
Quality
Value
ILIE completed a boiler service on my Worcester Bosch combi. He was respectful and wore shoe covers. He was slightly late however he made up for this. He cleaned the condensate pipe and also the Magnaclean filter. No one has cleaned the condensate pipe before. Additionally was good to converse with and we spoke about various topics. He seemed like a nice and honest individual who likes to do right by his customer. He fitted two clips to two erroneously fitted pipes. He capped another pipe by inserting a rubber bung. He noticed the boiler cupboard wasn't vented so he advised on fitting a few soffit vents which l did. He also made a cutout for the gas supply isolation to be readily accessible. He completed these extra little jobs, not for pecuniary advantage, but for customer satisfaction. I highly recommend this diligent individual. Thanks
Customer in West Midlands Posted on 21/03/2022 , work completed 22/06/2021
Boiler replaced quickly and efficiently
Customer Service
Quality
Value
Our boiler needed replacing as it had failed completely. We had the tank in the airing cupboard removed, the old boiler removed and the tank in the loft drained. I had a new combi boiler fitted. They worked very hard and kept the work as tidy as possible. They were always considerate and Ilie explained everything that he planned to do and broke down the costing. It was an emergency for us and they worked hard.
Customer in West Midlands Posted on 28/02/2022 , work completed 17/02/2022