Express Removals

They sent 2 blokes who had to load up an entire 2 bed house as well as take down a couple of beds. The guys turned up and they were great, really good humour between the pair of them and proper considerate letting me know what their plan was and how they were going about stuff. They managed to perfectly fit everything and deliver it with nothing broken within about 4 hours. Express overall though took the stress out of moving completely and their prices were about half of what other companies had quoted me as well!

Great experience all-round with Express Removals. The quoting process was simple. The team were a man down on moving day, but still worked quickly and efficiently, allowing us to vacate the property on time. All of our items were packed securely with no damages on arrival. I would recommend their service! Also a shoutout to James for his professionalism.

Excellent service from start to finish. The two guys on the day were very helpful throughout. First class, would use again!

Cannot fault the service received, fast, flexible and helped to remove a lot of stress from the day. Would recommend

We moved from West Sussex to St Ives in West Penwith 19/20 September this year. We are so grateful to Express Removals for making it as easy as possible for us. The team was faultless from booking, collection and delivery. Nothing was broken and we felt really looked after. The initial evaluation was very fair, good insurance and on time collection and delivery. We highly recommend this friendly professional company and cannot thank them enough. 5*****

The two Ryans were really kind and professional. I really appreciated their hard work. They were on time and packed efficiently. There were zero breakages and unloaded with care and respect. I would highly recommend this company.

Andrew Podmore, the owner, came to give me a quote. I was going through a terrible personal time. He knew what I needed and promised to meet my needs. They did not. They arrived late. They packed badly and broke alot of my belongings. They only told me at lunchtime.on the day or removal they would leave by 4pm if my house sale monies hadn't gone through. They offered no help to sort this. They left with all my property and charged me double to bring it back when it suited them. There was no customer service by Karen, Debbie, Amy or Ben. They all stuck to the company policy and didn't try to help the customer get the best deal. it was the most distressing removal company I have ever dealt with. My lawyer and Estate Agent couldn't even get them to be customer focused. They devastated me and my move. I lost touch money and property due to this awful company. Please do not trust any of them. They leave by 4pm.ams will never stay later. Be careful. They don't tell you this. They do not deserve to look after people's beautiful property and precious moves from home to home.

We used Express Removals for a removal quotation to Eastbourne and Japan. Their quote was very quickly received was concise, told us what we needed to know and the price was very fair competitive. From the start their customer service was helpful and clearly they knew the business of removals. On the day of our moving they arrived at the agreed time and by 13.00 we were fully loaded and ready to go to Eastbourne. The team were very efficient and the move went without a problem or damage. They didn't stop for any breaks were really friendly and offered advice when necessary. We would thoroughly recommend and look forward to their preparing our shipment to Japan in the near future.

I thought it was a good price to start. Then it went wrong when we went to storage and then got an email and the price nearly doubled. They was no real reason other than more units but we paid for them. It wasn't until I went to move out of storage that things really went wrong. We found another company quickly. At the storage unit we found that items were stacked on top of fragile items. Items were broken. Furniture were scuffed. Dented ripped boxes had looked like they were just thrown into the container units. I was told to take photos of anything that was damaged and I can do an insurance claim. I opened boxes when we moved in and found that I had several items broken one particular item my dad made me. I'm heartbroken. They just don't care. I am now in my new home with lots of items that were new looking but now look that I had that for years and they have come back to me and said there is nothing they can do although it's them that has done the damage. They will do anything to get out of paying for items they have damaged. I know I haven't done it and I know I wouldn't think of treating other people stuff like they have. It's really disgusting.

We paid for packing a moving. On the day of the packing I gave a list of instructions and what to label boxes. One packer did just that. The other ignored it. They left without completing the packing. The day of the move I asked about finishing the packing. I was told it should have been completed by the packers. I did it. Which wasn’t right. The removal men left behind things under the stairs and a electric wood effect stove. And all outdoor pots. All included in our quote. My husband waited for about an hour before they came back. Holding up the new people. Also it meant he wasn’t at our new place to supervise where things went. Luckily we only moved around the corner. We paid a company to pick up the flammable items and to take outdoor pots as the pots were not taken. Moving staff put boxes all over the place. Cement in the summer room. Tools too. The garage was packed so badly and dangerously. We asked for room so we could get to the white good (freezers etc). That didn’t happen. Our bed was piled high of boxes. A lot not labelled bedroom. Took us two weeks to go through and organise. Things went missing. A few broken items. It’s taken this long to calm down enough to leave a review. Some packing was badly done. No sense at all. What should have been an easy move, turned into a stressful experience for us as a family. We gave boxes away rather than go to the office as we were so upset.