F Smith & Son (Croydon) Ltd

Moving can be awful, even in the best of times. The team here did everything within their power to make my life better and I am incredibly grateful for it. From showing up earlier in the week to deliver boxes, to arriving promptly with great communication, to being friendly and cheerful throughout the day, to figuring out how to do things -- despite a narrower entryway than I had understood, to assembling and reassembling stuff without a complaint, to acting professionally, to being engaging... to even collecting the boxes post-move for recycling. I honestly can't list all the ways that I'm grateful to the team for making my difficult moving experience as painless as humanly possible. Thank you to the three lads who helped me and the back office team.

We had a great experience with this company. They arrived on time and made sure to put covers on the floors and furniture. They were very professional and a great bunch of guys, nothing was too much trouble. We would definitely recommend them.

The two-man crew who handled our move are a credit to F Smith & Son. They arrived on time, demonstrated great teamwork, and provided a friendly and professional service. Moving home is stressful, but the way they approached the job made it completely stress-free. I truly appreciate the work they did for us and will gladly recommend F Smith & Son.

This is the second time we’ve used Smiths to move home. The team were excellent and took all the stress out of the process for us. The move took place over 4 days with packing on day 1, loading day 2 and the morning of completion day. And then travel to our new place and subsequent unloading. All our stuff was placed where we asked for it and nothing we did seemed to faze the chaps. I cannot recommend this firm highly enough

They have been incredibly helpful and patient navigating a complicated selling process but being able to do our packing and moving. They were very efficient and loading to the new house was super quick. Items were generally well packed and no items were damaged. I would have preferred a bit more detail on the boxes (rather than just ‘spare room bits’) but overall really pleased.

Arrived on time to pack everything on the day before our move. Huge amount of work done, quickly and efficiently, and the small lorry was loaded to save time next day. Staff were friendly and good humoured. On the moving day, all was packed in 2 hours, including taking off and rehanging 2 internal doors to get furniture out. At our new home, all was unloaded and put in correct rooms plus 2 beds put back together in another 2 hours. Nothing was broken, and we have a lot of breakable glass and china. We were amazed at how easy they made everything look!

Everything about this company is top class - cannot complain about anything. From the office staff all the way through the employees are high quality and very efficient.

We have just undertaken a large house move after over two decades in the same house. All of our goods were packed well and very efficiently. We had some hiccups with the actual completion date and the team were extremely helpful and accommodating during what was a very stressful time. The work was done on time, within budget, and the communication with the team was fantastic. I highly recommend this company.

The removal was to transport all my garden plants plus tools and accessories. There were about 50 pots of varying sizes, from about 10 litres to 100 litre tree pots. The work was not easy and it was hampered by rain for most of the time. The men worked extremely hard, they were professional, helpful and polite. They were careful with all the items and listened to any concerns I had which was very reassuring. I would definitely use F. Smith again.

Bradley and his team did a fabulous job moving all of our belongings from Surrey up to North Norfolk. Having lived in the same house for over 20 years we were expecting this to be a stressful process but it was quite the opposite. The guys were super-efficient in all aspects of the work, treated our stuff with respect and were also very customer-focused, so from our point of view it was a breeze. We would happily recommend them based on our experience, 5 stars!

Charlie rang to say they were on their way; they arrived at about 9:10, and were through in time for me to leave to catch my train. They were fun to work with -- or watch working, as I didn't really do much -- polite but relaxed, intelligent, very thorough, and impressively strong. They were attentive to where I wanted the stuff put, but still away quickly, and so I would go to FSmith&Son again for any future move, or move of some other set of items.

Scope of Work: Remove the belongings of a four bedroom house in the Kenley area and deliver to North Yorkshire Early start on Wednesdaywith good number of loading crew. All extremely polite and helpful. On the road by late morning for journey north. Difficult driving conditions at times with local cloud bursts Special mention for Bradley and Charley who came up to North Yorkshire with the vehicle. Bradley, super experienced, with Charley, had a good portion of the load taken out in the evening of shipping day. Early start Thursday morning meant we were able to go to storage on the edge of Harrogate by just after 9. And all done by soon after 10. I am full of admiration for their hard work and efficiency. F Smith and Son - I think your company did a great job.

A fantastic move at a very stressful time for a family. Bradley, Jordan, Benji, Kelvin and Khan were professional and extremely considerate and resourceful the whole two days. We all felt very well looked after and the process was so slick. We look forward to having these wonderful guys for the return trip home in 6/7 months!

We are SO happy that we were able to use Smith's as our house mover. It was all arranged at very short notice, but the office staff did their level best to keep me informed about the availability of dates. Luckily, they were able to accommodate us. From the visit of Steve, the assessor, to negotiations with the office staff to the arrival of Bradley and his team, everything went smoothly. On completion day, the team arrived, got straight on with loading the lorry, and took our home back to their warehouse. On the following day, everything was delivered to our new address. The team was amazing !! They were friendly, helpful, and cheerful for the whole move (despite drizzly rain on the first day). We couldn't have asked for a better service! They made the stress of our house move a whole lot easier to cope with. And, so far, not a single breakage.

Moving a four-bedroom house was daunting, but the team at F Smith & Son made the entire process seamless. From the very first day of carefully packing up our home, right through to moving the hot tub and pool table on the final day, everything was handled with professionalism, efficiency, and a smile. They turned what is usually a stressful, headache-inducing experience into an absolute breeze. Hopefully we won’t be moving again anytime soon—but if we ever do, F Smith & Son will be our first and only choice!

I've previously used this company on a previous house move and they lived up to my expectation. From the time of the estimation visit to completion of the move has been a smooth operation. Dave, Reece, Ash and Charlie took great care when moving our prized belongs and also when bringing in furniture etc into our new home. All were polite and interacted well with the customer. Also the staff, Sue and David and not forgetting Lorraine. I have already recommend the company on 'Nextdoor" App and although I do not plan to ever move again (unless I win the lotto or win the house on Omaze), I would have no hesitation in using them again

F Smith and Son (Croydon) turned up punctually and worked extremely hard with very good humour all day. They were a great team, experienced, pleasant, hard working, and got the job done. They were well priced - fair. I would thoroughly recommend this company.

F Smith & Son (Croydon) Removals carried out fragile and kitchen packing for us as well as the removal of the whole house to our new property. I was impressed at the level of detail and discussion we had up front to make sure their service was exactly what we were after and what to expect. The removal was quick and efficient and exactly as discussed. If I had any criticism, it's that they were too quick! (Make sure you have separated out anything you don't want packed well beforehand!!) As stress-free as this kind of thing can be.

Fantastic service from the team, Rhys, Dave, Charlie & Tom, from the very beginning with the packing service to the final drop-off. The same team were with us for a three day period, and Rhys and Dave over the full five days so continuity was assured. They worked unbelievably hard and nothing was too much trouble, they were very polite and good natured and checked with us if there was something they were unsure of and also made valuable suggestions as to where to store our belongings. Everything arrived safely and we couldn't have wished for a better service. Also thank you to the team in the office who have been unbelievably patient with the twists and turns of our moving saga, also making helpful suggestions to make everything go as smoothly as possible. We are so pleased we chose a local family company and would thoroughly recommend them, we couldn't have done it without you!.

We had to find a removal company within a week as the original company could not do our new moving date. When I called F.Smiths & sons they were very helpful and efficient even had the company to come around that afternoon to give us the quote. The men on the day were very helpful and efficient and very polite. The company even did an extra drop off of 2 electrical items to my address from my son’s flat. I would definitely recommend F.Smith & sons.

Moving can be overwhelming, but Lee and his team made it effortless. From packing to unpacking, everything was handled with incredible care and speed. Packing was meticulous—fragile items were carefully wrapped, and furniture was secured flawlessly. The move itself was swift yet thoughtful, ensuring safe transport without a single mishap. Unpacking was equally impressive, with everything placed exactly where needed, making settling in a breeze. A special thanks to Lee and his team, who were not only highly efficient but also incredibly kind and professional. Their dedication turned a stressful day into an enjoyable experience.

This is the first time I used this removal company. They were awful. Most of my stuff were either scratched or chipped. I paid good money to this removal company and got a very poor service.

Second time I have used Smith and Sons...first experience was very good... the and experience was also very good! Good personal service, very helpful. Good communication before the move date, very reasonable price. Handles the furniture with great care, dismantled and reassembled tables, glass tables, wrapped wooden chairs ... all done very quickly. Delivery and unloading were efficiently done with good pre-planning from the company. All in all, no other company I would use... I would highly recommend this company for small or larger moves. A nice family-run business with good attention to detail, friendly and professional.

Have used twice now and wouldn’t hesitate to recommend. The team assigned to us were delightful, nothing was too much trouble, and our belongings had been well packed. We would use again.

We chose F Smith & Son based on reviews and we were not dissapointed. From the intial free quoation visit through to the last box being unloaded and screw in a bed being tightend, the team at F Smith & Son were fantastic. The pricing was competitive, communication clear and responsive and the removal team turned a potentially stressful two days into ones that were easy and care free. We couldn't recommend F Smith & Son any more highly.