Endorsed by Which?

F Smith & Son (Croydon) Ltd

4.9

120 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
120 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good Customer Care
Customer Service
Quality
Value
I've previously used this company on a previous house move and they lived up to my expectation. From the time of the estimation visit to completion of the move has been a smooth operation. Dave, Reece, Ash and Charlie took great care when moving our prized belongs and also when bringing in furniture etc into our new home. All were polite and interacted well with the customer. Also the staff, Sue and David and not forgetting Lorraine. I have already recommend the company on 'Nextdoor" App and although I do not plan to ever move again (unless I win the lotto or win the house on Omaze), I would have no hesitation in using them again
Customer in Surrey Posted on 31/07/2025 , work completed 22/07/2025
Great removal company
Customer Service
Quality
Value
F Smith and Son (Croydon) turned up punctually and worked extremely hard with very good humour all day. They were a great team, experienced, pleasant, hard working, and got the job done. They were well priced - fair. I would thoroughly recommend this company.
Customer in Greater London Posted on 24/07/2025 , work completed 21/07/2025
First time using a removal company and well worth it
Customer Service
Quality
Value
F Smith & Son (Croydon) Removals carried out fragile and kitchen packing for us as well as the removal of the whole house to our new property. I was impressed at the level of detail and discussion we had up front to make sure their service was exactly what we were after and what to expect. The removal was quick and efficient and exactly as discussed. If I had any criticism, it's that they were too quick! (Make sure you have separated out anything you don't want packed well beforehand!!) As stress-free as this kind of thing can be.
Customer in Surrey Posted on 16/07/2025 , work completed 17/06/2025
London to Devizes
Customer Service
Quality
Value
Fantastic service from the team, Rhys, Dave, Charlie & Tom, from the very beginning with the packing service to the final drop-off. The same team were with us for a three day period, and Rhys and Dave over the full five days so continuity was assured. They worked unbelievably hard and nothing was too much trouble, they were very polite and good natured and checked with us if there was something they were unsure of and also made valuable suggestions as to where to store our belongings. Everything arrived safely and we couldn't have wished for a better service. Also thank you to the team in the office who have been unbelievably patient with the twists and turns of our moving saga, also making helpful suggestions to make everything go as smoothly as possible. We are so pleased we chose a local family company and would thoroughly recommend them, we couldn't have done it without you!.
Customer in Wiltshire Posted on 16/07/2025 , work completed 15/07/2025
Great company
Customer Service
Quality
Value
We had to find a removal company within a week as the original company could not do our new moving date. When I called F.Smiths & sons they were very helpful and efficient even had the company to come around that afternoon to give us the quote. The men on the day were very helpful and efficient and very polite. The company even did an extra drop off of 2 electrical items to my address from my son’s flat. I would definitely recommend F.Smith & sons.
Customer in Greater London Posted on 11/06/2025 , work completed 10/06/2025
Your team made moving effortless with their speed, care, and efficiency, ensuring a smooth and stress-free experience from packing to unpacking
Customer Service
Quality
Value
Moving can be overwhelming, but Lee and his team made it effortless. From packing to unpacking, everything was handled with incredible care and speed. Packing was meticulous—fragile items were carefully wrapped, and furniture was secured flawlessly. The move itself was swift yet thoughtful, ensuring safe transport without a single mishap. Unpacking was equally impressive, with everything placed exactly where needed, making settling in a breeze. A special thanks to Lee and his team, who were not only highly efficient but also incredibly kind and professional. Their dedication turned a stressful day into an enjoyable experience.
Customer in Greater London Posted on 24/05/2025 , work completed 22/05/2025
House removal
Customer Service
Quality
Value
This is the first time I used this removal company. They were awful. Most of my stuff were either scratched or chipped. I paid good money to this removal company and got a very poor service.
Customer in Greater London Posted on 28/03/2025 , work completed 12/03/2025
The trader replied (on 11/04/2025)
Following on from our recent conversation, may I take the opportunity to apologise for any damage that may have resulted from our removal service? We do make every effort to reduce the risk of damage to our clients’ possessions. However, we're unable to eliminate this completely, and from time to time, damages can occur, as this is a manual handling job. As a gesture of goodwill, you will see that I have refunded the money that you requested. However, I must stress that had you followed the claims process, which was highlighted to you in all of our communications, we would have been able to address your claim fully and in the correct manner. Whilst I recognise that this move may not have been the most positive experience for you, I’d like to thank you for moving with F Smith & Son and wish you all the best in your new home.
Move to Greenford
Customer Service
Quality
Value
Second time I have used Smith and Sons...first experience was very good... the and experience was also very good! Good personal service, very helpful. Good communication before the move date, very reasonable price. Handles the furniture with great care, dismantled and reassembled tables, glass tables, wrapped wooden chairs ... all done very quickly. Delivery and unloading were efficiently done with good pre-planning from the company. All in all, no other company I would use... I would highly recommend this company for small or larger moves. A nice family-run business with good attention to detail, friendly and professional.
Customer in Greater London Posted on 28/03/2025 , work completed 27/03/2025
Excellent removal firm
Customer Service
Quality
Value
Have used twice now and wouldn’t hesitate to recommend. The team assigned to us were delightful, nothing was too much trouble, and our belongings had been well packed. We would use again.
Customer in Surrey Posted on 27/03/2025 , work completed 25/03/2025
Outstanding Service
Customer Service
Quality
Value
We chose F Smith & Son based on reviews and we were not dissapointed. From the intial free quoation visit through to the last box being unloaded and screw in a bed being tightend, the team at F Smith & Son were fantastic. The pricing was competitive, communication clear and responsive and the removal team turned a potentially stressful two days into ones that were easy and care free. We couldn't recommend F Smith & Son any more highly.
Customer in Surrey Posted on 20/03/2025 , work completed 14/03/2025