F Smith & Son (Croydon) Ltd

The packer khan turned up on time and was polite and courteous at all times. Nothing was too much trouble. The uplift team again were efficient friendly and nothing was too much trouble and always asking if unsure. The communication from the office was efficient and clear at all times. They were very understanding when moving and packing days kept moving ( not their fault ). Delivery team were a really friendly helpful pair. They made my elderly parents feel at ease and only to happy to move items if they changed their mind on location in the new house. Overall the best experience I have had with a removal company. Would happily recommend them to anyone else and use them again if needed.

The whole experience from start to finish was very professional and easy. Couldn’t fault anything. Made the move so much easier and nothing was too much to ask. Forever grateful and made moving into my first property a whole lot easier. Would use for my every move and would recommend to everyone. Thank you so much.

I called F. Smith & Son as I needed a ‘proper’ removal firm to move a much loved wardrobe from my mums house in Manchester, that we were needing to sell, to my home in South London. It is a mid-century wardrobe that didn’t appear to come apart so I needed a good removal firm to move it with care. And I found that firm in F Smith &Son. The wardrobe was found to be too big to get down the stairs in one piece but the removal men went out of the way to work out how to take it apart - no instructions were to hand!! I had to have the wardrobe stored as I was away working abroad for three months. But every step of the way was organised and dealt with carefully by this firm with emails and phone calls. My wardrobe was delivered by two very happy chaps who went out of their way to get my wardrobe up two flights of stairs, but once again it was found to be too big to get up the stairs easily. So they took it apart and then rebuilt it once in my home. This company are worth every penny for the care, organisation and help they provide. I highly recommend this family run removal company for any moving job you have.

I relocated from Croydon to Southwell in Nottingham. Rhys, Charlie and John loaded the removal van in a couple of hours. I was very impressed with how quick they were while at the same time being considerate of my possessions. All 3 of them were friendly, courteous and it felt like I was talking to one of my family. I was very comfortable with them. Rhys and Charlie did the journey, unloaded most and returned promptly before 8am the next morning to finish the job. They were very considerate where they were putting things, correct rooms etc which made it easy for me to start unpacking. I cannot praise Rhys and Charlie enough, in my opinion they went above and beyond my expectations. Well done boys, you were amazing and certainly deserve this review! I would have no hesitation in recommending F Smith removals.

I did not exchange contracts until the day before i moved but F Smith & son kept my slot free without a deposit, which they did not have to do and I am extremely grateful. Lee, Jack and 2 other men loaded sll of our belongings very efficiently and politely. The next day they drove to Poole and Lee and Jack unpacked. They were incredibly helpful and professional and provided excellent service throughout. No breakages. I would definately reccomend.

We used F Smith & Sons to pack and move our home. From the very start, they were brilliant in the booking process, very clear and helpful. On the day, the packers and movers did a brilliant job, taking good care of our things, but also working fast which meant we were in and could settle quickly. Very impressed by it all!

The removals team were booked for a same day removals and relocation of our residential property. They were flexible with arranging a quote visit, thorough in their questioning and really responsive over emails and calls. On the day, the team were very prompt and polite. The team of 3 made light work of the removals and offloading without issue. They were easy to work with and made the process a lot less stressful than it could have been. We were advised during the quote that F Smith & Son are a slightly more premium cost, although I’d say it is worth it from this experience. Would recommend!

The whole F Smith experience was great, with super helpful staff, friendly and experienced. We had 17 years of stuff from a 4-bed house to move and the staff were all really excellent in helping us get packed the day before and move on completion day. Everything reached our new home safe and sound. There was a delay in getting the new keys, but the F Smith team were patient and got the job done. A 5* service, thanks.

Thank you to everyone at F Smith and Sons who helped with my recent move to Somerset. From the initial video quotation to the support from the office and flexibility with my changing moving date, they made everything so less stressful. A special thank you to Benji, John and Tom who were professional, efficient and courteous when collecting and moving everything. An amazing team I would definitely recommend.

From the first interaction, the team at F Smith and Som were outstanding. Moving house is obviously quite stressful, they were supportive, reassuring and went above and beyond to help me feel that everything was in place for my move. The team who supported me on the day (led by Dave) were absolutely excellent. Extremely polite., helpful, worked incredibly hard. Dave took every opportunity to help me see that everything would be fine when I was worrying about anything. All in all they were absolutely excellent I was a very happy customer.