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F Smith & Son (Croydon) Ltd

4.9

153 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

F. Smith & Son is a family run removal company that has been operating in South London since 1930.

We offer a personal and professional service within all sectors of the removal industry, with all our staff undergoing extensive training and CRB checks to give peace of mind that your goods are in safe hands. Every move no matter how large or small will have a foreman assigned, to sucessfully guide your move from beginning to end.

We offer a full range of Domestic and Commercial relocations within the UK and Worldwide.

Visit our website today for full details of all services offered.

www.fsmithandson.co.uk

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing
    • materials
    • commercial services
    • crates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
153 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Reliable and helpful
Customer Service
Quality
Value
F Smith and Sons moved me for the third time - my biggest move and used their packing service this time. As ever, they were excellent - arriving on time, and packing everything so quickly and efficiently. Move day itself, which can be so stressful, was handled calmly - even when the house I moved into had narrow stairs and tight corners. Felt very looked after, and really felt the team took care - and were brilliant as well at making sure furniture and boxes went to the right room. Would highly recommend.
Customer in Greater London Posted on 22/08/2026 , work completed 18/08/2026
Great work and good communication
Customer Service
Quality
Value
Rhys and his team did a fantastic job job moving us from south London to Cambridgeshire. They quickly and safely packed our house, disassembled furniture and got us set up in our new home the following day quickly. They reassembled furniture better than it was already built, helped clear boxes and all round provided a great service with clear communication throughout. Rhys in particular was a fantastic foreman who made the whole process as easy as it could be. Would highly recommend F Smith & Son.
Customer in Cambridgeshire Posted on 21/08/2026 , work completed 19/08/2026
Fantastic Service from Start to Finish
Customer Service
Quality
Value
We recently moved within Surrey and used the packing and removal service. The whole team was fantastic from start to finish. They were polite, friendly, quick and incredibly flexible, which made what could have been a stressful move feel very straightforward. Communication was excellent throughout, and everyone was helpful, efficient and a pleasure to deal with. The packing service was particularly appreciated and made the whole process so much easier. We would definitely recommend them to anyone looking for a reliable, professional and friendly removal company. Thank you for making our move go so smoothly!
Customer in Surrey Posted on 18/08/2026 , work completed 13/08/2026
Really hardworking and very considerate
Customer Service
Quality
Value
We had 3 guys and vans to move us from Croydon to West Sussex. We also had a partial packing service. All members of the team worked hard but took care of our stuff. They made what could have been very stressful fun and they were polite and good-humoured throughout. Can’t praise them enough.
Customer in West Sussex Posted on 17/08/2026 , work completed 14/08/2026
Excellent Service ( Packing, removal, storage and delivery)
Customer Service
Quality
Value
The packer khan turned up on time and was polite and courteous at all times. Nothing was too much trouble. The uplift team again were efficient friendly and nothing was too much trouble and always asking if unsure. The communication from the office was efficient and clear at all times. They were very understanding when moving and packing days kept moving ( not their fault ). Delivery team were a really friendly helpful pair. They made my elderly parents feel at ease and only to happy to move items if they changed their mind on location in the new house. Overall the best experience I have had with a removal company. Would happily recommend them to anyone else and use them again if needed.
Customer in Greater London Posted on 30/06/2026 , work completed 27/06/2026
The best experience
The whole experience from start to finish was very professional and easy. Couldn’t fault anything. Made the move so much easier and nothing was too much to ask. Forever grateful and made moving into my first property a whole lot easier. Would use for my every move and would recommend to everyone. Thank you so much.
Customer in West Sussex Posted on 11/06/2026 (Reviewer did not use service)
Feeling a valued customer
Customer Service
Quality
Value
I called F. Smith & Son as I needed a ‘proper’ removal firm to move a much loved wardrobe from my mums house in Manchester, that we were needing to sell, to my home in South London. It is a mid-century wardrobe that didn’t appear to come apart so I needed a good removal firm to move it with care. And I found that firm in F Smith &Son. The wardrobe was found to be too big to get down the stairs in one piece but the removal men went out of the way to work out how to take it apart - no instructions were to hand!! I had to have the wardrobe stored as I was away working abroad for three months. But every step of the way was organised and dealt with carefully by this firm with emails and phone calls. My wardrobe was delivered by two very happy chaps who went out of their way to get my wardrobe up two flights of stairs, but once again it was found to be too big to get up the stairs easily. So they took it apart and then rebuilt it once in my home. This company are worth every penny for the care, organisation and help they provide. I highly recommend this family run removal company for any moving job you have.
Customer in Greater London Posted on 03/06/2026 , work completed 01/06/2026
The trader replied (on 04/06/2026)
Thank you for your lovely review. We're so pleased the team was able to handle your wardrobe with care from start to finish, and that everything was managed smoothly during your time abroad. Your recommendation means a great deal to us, and we’re delighted you’re happy with the service.
Excellent job
I relocated from Croydon to Southwell in Nottingham. Rhys, Charlie and John loaded the removal van in a couple of hours. I was very impressed with how quick they were while at the same time being considerate of my possessions. All 3 of them were friendly, courteous and it felt like I was talking to one of my family. I was very comfortable with them. Rhys and Charlie did the journey, unloaded most and returned promptly before 8am the next morning to finish the job. They were very considerate where they were putting things, correct rooms etc which made it easy for me to start unpacking. I cannot praise Rhys and Charlie enough, in my opinion they went above and beyond my expectations. Well done boys, you were amazing and certainly deserve this review! I would have no hesitation in recommending F Smith removals.
Customer in Nottinghamshire Posted on 01/06/2026 (Reviewer did not use service)
The trader replied (on 04/06/2026)
Thank you for your wonderful review. We're delighted to hear that Rhys, Charlie, and John provided such a positive moving experience and exceeded your expectations. Your kind words and recommendation mean a great deal to the team, and we'll be sure to pass on your praise. We wish you every happiness in your new home!
Move from Bromley to Poole
Customer Service
Quality
Value
I did not exchange contracts until the day before i moved but F Smith & son kept my slot free without a deposit, which they did not have to do and I am extremely grateful. Lee, Jack and 2 other men loaded sll of our belongings very efficiently and politely. The next day they drove to Poole and Lee and Jack unpacked. They were incredibly helpful and professional and provided excellent service throughout. No breakages. I would definately reccomend.
Customer in Bournemouth, Christchurch and Poole Posted on 18/05/2026 , work completed 13/05/2026
The trader replied (on 04/06/2026)
Thank you for your kind review. We're delighted Lee, Jack, and the team made your move go smoothly, and we appreciate your recommendation. We wish you all the best in your new home!
Fast and with care
Customer Service
Quality
Value
We used F Smith & Sons to pack and move our home. From the very start, they were brilliant in the booking process, very clear and helpful. On the day, the packers and movers did a brilliant job, taking good care of our things, but also working fast which meant we were in and could settle quickly. Very impressed by it all!
Customer in Greater London Posted on 02/05/2026 , work completed 29/04/2026
The trader replied (on 18/05/2026)
Thank you for your wonderful feedback. We’re so pleased to hear you were happy with both the packing and moving service, and that the team helped make your move smooth and efficient. We really appreciate your kind words!