F Smith & Son (Croydon) Ltd

From the first time I spoke to F Smith & Son, I got a positive impression. I had a video consultation with John, who was very knowledgeable and friendly. I generally just got a good vibe from the company, so I decided to go with their service rather than the others I'd received quotes from. I'm so glad I did! They were fantastic. Jordan was our main point of contact for the move and he was brilliant. He really made everything run so smoothly and he was also a lovely person. On the day, the guys were great and nothing was too much trouble. All our stuff was taken such good care of. Moving is stressful but F Smith & Son made it seamless for us. I'll definitely be recommending them to all my relocating friends! Thanks very much :)

We were really pleased to be moved by three great guys last week. This could have been quite traumatic as we are both in our 70's. Your team were so patient and kind, quickly learned our names and made us very comfortable with the whole process. We felt shocked at how much stuff we had, and they joked along the whole time, putting our things exactly where we asked. They were so professional at taking our bed apart, wrapping our mattress and putting it back together so we would have a good night's sleep. At the new place they even put protection up the doorframe and down on the carpets. Thank you

They managed my move from the South East to Scotland. They were the first removal team to follow up on a request for a quote, and they offered either an in-person or virtual survey of the property to gauge the items to move. They were flexible in meeting my tight move window. Their optional insurance quote was the cheapest of the companies I approached; the actual moving quote was the second cheapest but I still wanted to go ahead. They turned up uniformed and with a branded van, the crew were really friendly and accommodating (I was still sealing up the last few boxes when they arrived). What stood out is that I just ran out of tape at the end, and they had a couple of old rolls left over. They laid rugs to protect the floor during the move, and they were clear in agreeing logistics for their arrival times and how I'd receive updates as I was travelling separately. We did split the collection window over two days, which I didn't plan to initially, but it was only with my agreement and they were flexible about how it was done. It actually turned out for the best as it meant the items were delivered earlier on the day of my move rather than late at night. Finally, everything turned up perfectly fine. I was moving some sensitive electronics and was very nervous, but I pointed out the fragile items and they took very good care of them. I've tested all my goods and they're sound.

We recently used F Smith & Son to move property and they were excellent - we had a number of people helping us and all were very efficient, helpful and did a great job for us. We would recommend them without hesitation. Thank you.

As a longstanding WHICH? member I thought we had selected the best. Pay well get well. How wrong we were. The initial estimator seemed knowledgeable gave us quotes and options. We accepted the quote, and agreed a move date. Packers arrived on time, one employed by Smith's and other by another company. When they turned up, they knew in advance they would have to disable our furniture but they turned up with no tools. We gave clear instructions and let them pack. This was a mistake. Little did we know they consolidated our belongings into various different boxes, and didn't even even use the preprinted location/identification labels on the boxes. We also noted all staff except foremen where from other companies...... Arrived at our new home (a spotless new build) where they unloaded the boxes and our belongings. During this time they damaged the property walls, dropped the top of our lovely wooden dining room on the drive, and we later found several of our belongings were damaged by the packers. Four weeks later we were still unable to find some of stuff belongings. Advised the company who sent an insurance claim form, which says £50 excess per claim and 30 day max claim period after job. Please do not use this company, either we were incredibly unlucky or ............ If you do use them insist as a condition of the contract they only use their own staff if you value your belongings.

We booked packing and removal service from a 3 bedroom split level flat to a 5 bedroom house. Lee, John and Charlie were brilliant on the moving day, and made our day stress free. They showed up on time and early, dissemble the furnitures and loaded to the truck before midday. Everything were packed safely and no damage at all. We can’t thank them enough for their hard work on quite a hot day! Highly recommended and will definitely use F Smith & son again.

Customer service was extremely good from initial survey of the move, to the reliability of the move team. Very friendly but also professional. The guys worked extremely hard during the heatwave, arrived on time, packaged everything very well and carried some very heavy furniture up stairs for us. Amazing job! Would recommend.

Every thing happened as they said it would and nothing was too much trouble for the guys to do for us on the moving day

Excellent service from F Smith and Son. No-pressure quote was competitive with others. Excellent service from the removal team that loaded up the vans, hard-working, friendly and efficient. They took care of everything, easing our worries about our move. We had to use their storage facilities for 6 weeks, and the delivery of everything onto our new home was just as good. Nothing broken or damaged! Thank you everyone!

I experienced great service from start to finish. My circumstances were tricky as I exchanged and completed on the same day so I could only confirm and finalise my booking the night before moving! The team on the day worked really hard and nothing was too difficult for them. Everything went smoothly with zero damages. I highly recommend this company. You get what you pay for with removal companies and these guys were worth every penny.

Excellent service from start to finish, our exchange of contracts kept getting delayed, they held our removal date, they arrived on time, packed, unpacked and re assembled everything perfectly without any breakages. Both teams were very pleasant. Would highly recommended this family run removal firm.

Absolutely brilliant -made my move exceptionally easy …Arrived promptly & all men were polite, friendly and professional. Took amazing care of my furniture ….I was also very happy with the price …. Would definitely use them again and will be recommending them 5* …Thank you so much xx

Wow, what a wonderful company and staff! we were completely overawed by moving after 25 years in the same house and the company and the men who came were THE BEST! So helpful, kind, accommodating and friendly - they were such hard workers and were just brilliant!

I was very pleased with the service F Smith & Son provided. That ran from the individual who surveyed my flat and moving needs, the drop off of the packing materials, the two individuals who moved my boxes and furniture out of my old flat into my new home, and the office staff who processed the payments. Very courteous and efficient. Very glad I took the recommendation from a friend who had used them earlier this year.

Our moving experience was made so much easier and less stressful thanks to the team at F Smith & Son (Croydon) Ltd. From the initial communication and booking process to the move itself, they were professional, knowledgeable and friendly. Our belongings were moved to our new home efficiently and with great care. We would absolutely recommend their services or use them again in future.

I highly recommend F Smith & Son for packing and removals. From the survey for the fee estimate, through to the move itself, everyone was very helpful and professional. They went beyond the service offered by large national firms which was invaluable to me. They made what could have been a very stressful experience very straight forward and easy.

We used F Smith for our recent home removal. The 5 lads who loaded the vans on 11th January were really efficient and friendly and took great care. The vans were unloaded to our new home on 15th January with equal efficiency and care by 3 operatives. All were very helpful, flexible, polite and cheerful. The whole booking and execution of the service was painless and very professional. I would definitely use Smiths again.

We have used Smith and Sons before on our previous move and had no hesitation using them again for this move. We were not disappointed. From the moment of booking through to arranging the final collection of packing materials everyone that has interacted with me has been the utmost professional. The move went without a hitch, no damage to any walls or our possessions and it was completed quicker than expected. I would highly recommend them to others as a reliable, trusted and high quality moving service.

I had a complex move having to pick up items from another removalist, with whom I had had an altercation, and deliver to my residence. The items in question were to be hoisted three floors down to the lowest floor. It took a while to agree a date because I had to resolve insurance issues with the previous removalist. F. Smith and Son was a pleasure to deal with right from the start to the end of the move. Their admin team (Lorraine) was incredibly professional. The quote was thorough and they took their time to understand the terrain. Mr Smith's communication was professional and timely and consistent as we were delayed in confirming a date. The moving crew on the day were skilled, professional and polite. They knew exactly what they were doing and got on with it with absolutely no drama. I would have no hesitation in recommending them and using them again myself.

We had an excellent service from F Smith & Son, comprising removals from house into storage, storage, and removals from storage into new house. The pre-move assessment and discussions were very friendly and professional, and very understanding of late changes and options. On the day, our removals team were efficient, tidy, and very careful - psying close attention to our wishes, while often offering suggestions. And between dates, we had clear, simple and regular communications. At all times, inspiring confidence that our possessions were being well looked after. Thank you for a superb service, which helped managed our anxieties at all times.

We were very impressed with the estimator. Compared to the other companies we approached, we felt that we were treated as individuals. We were not some part of a process that required us to sign endless disclaimers. The office staff were also friendly and efficient The removal men themselves were also excellent - nothing was too much trouble. I would happily recommend F S Smith if you have a house removal to undertake (we went for the full packing service and have no regrets - it was the right decision for us).

The team from Smiths were excellent in their work - respectful, efficient and considerate at a very stressful time for us.

Our move went smoothly thanks to the fantastic guys who did the removals. It was a bit worrying as our stuff was going all the way from Surrey to Yorkshire the day before we did but everything run like clockwork. The guys loaded up in a professional and timely manner and a friend let them in the house in Yorkshire and said What great guys they were. They treated our property with care and respect . I will not hesitate to recommend you guys in the future. Thank you so much for making a stressful time that bit easier.

Excellent service. Home move from a house in Sutton to a second floor flat in Henley-on-Thames went smoothly and efficiently.

Everything about the move was perfect, the timing at both ends was spot on and the work carried out with expert efficiency. I could not find fault with any aspect of the move. Well Done.

Extremely satisfied with all aspects of our move to another local property. The team arrived very punctually and worked continually over the day of packing, which they did. There was plenty of (some paid for by us) material to pack our own delicate/personal items. We had some awkwardly placed pieces of furniture to take out and, with great ingenuity and good humour, they succeeded without any damage. I don’t want to single out any one particular team member - they were all great, worked extremely hard over the moving day too, were very helpful and friendly. There were no extra costs, only very minor damage - all at a very competitive price. Overall very happy with our experience moving with FH Smith - thank you again to the guys!🙂

The company really care about their workers ensuring they receive breaks, and training, and are fit and knowledgeable. The workers moved my furniture with care and precision, were fit and able to work at pace, and knew when to break and what challenges to tackle first. I was completely overwhelmed at how quickly one person built my old bed frame. It would have taken me many hours to do on my own. They were a very well match pair who had different strengths and were open about what they found challenging. The teamwork was fantastic. They remembered things I forgot such as covering my mattress. The whole day was soooo calm as they were so reliable and took control. Expensive but I guess very worth it as I had zero hassle. The office staff were super too.

We were fortunate to have F Smith& Son removals recommended to us by a friendly property agent. What a top tip, from the first meeting with our estimator (Steve) very professional to contact with the staff at and finally with the team who worked with us over two days led by Chris & Lee with Jim& Conner. It was a highly professional and friendly no fuss and nothing is too much trouble company. My wife can not speak more highly of this the company and their employees. Thank you for making the transition from our previous home of 45 years to our new home a smooth trouble free and pleasant experience.

F Smith & Sons moved us from Surrey to Co. Durham. The move took 3 days which was the agreed timeframe. They were recommended to us and I would have no hesitation in recommending them to others. The driver communicated with us by text and was good enough to do a slight detour. They were polite and efficient in the packing, loading, delivering and unloading. They rebuilt a triple wardrobe and a desk as previously agreed. I was impressed by their processes, a very professional outfit. The staff in the office have always been friendly and approachable.

The team of three arrived early on the day and were efficient in every way. Nothing was broken or lost. We were very pleased. Your quotation was very competitive and much better than using removers from our part of Surrey. We had not thought of using removers from the delivery end and are very glad we did. Excellent.

I had stuff in storage for over five years. Finally had it returned and I was amazed at the condition of everything. It all looked like it only went into storage last week rather than several years ago. Very happy with the staff when they came to put it all into storage and also with the staff who returned it all. quickly done both times with a minimum of fuss. I would happily recommend F Smith and Sons to anyone seeking short or long term storage.

F Smith & Sons were instructed to collected furniture already stored at a warehouse in Dorset and return to Croydon to resume storage at their own warehouse. Throughout the whole matter F Smith conducted themselves with sheer professionalism, fair with their costs and exceptional with their admin. It was a pleasure to liaise with Lorraine and John Smith, both of whom at all times could not have been more helpful to ensure the project ran smoothly. Which it did. I would not hesitate to recommend this company to anyone in Croydon who wishes to receive good old fashioned service. Something that appears to have gone out of fashion these days.

The service provided by the team was excellent from the admin at the start to the loading and delivery on moving day. We had some particularly fragile items which were handled with care and attention. Nothing was too difficult for the guys moving our items, and everything went smoothly on what can be a stressful day. Thank you

This is the second time I've used F Smith and Son, and I wouldn't consider using any other removals firm. They are incredibly efficient, clear in their communications, and very accommodating. It's always easy to get hold of them, and they are always polite and friendly in their dealings. The removals people themselves got the job done in no time. So impressed and grateful!

Although only moving a relatively short distance we still found F Smith & Son (Croydon) Ltd. very professional in carrying out our move. Everything ran smoothly from the time we received a detailed quote with options and costs. Telephone queries and the service provided was exemplary. Everything was clearly explained and followed up promptly in writing. Prior to moving day we had a part packing service and the staff member was friendly, communicative and efficient. On the day all the staff proved to be hard working, accommodating, friendly and professional in completing our move successfully. We were very pleased with the outcome and have no hesitation in recommending Smiths removals.

F Smith & Son (Croydon) Ltd were able to help me with a short distance move with little notice. The quote was sent over quickly after submitting video/photos. Price was reasonable and extras like boxes, tape, insurance were clearly detailed and available as a choice (not required). Boxes for hanging items were included in the quote. On the move day, they arrived promptly, verified all items to move and quickly but carefully loaded everything. After a lunch break, the unloading began. We have heavy, American-sized furniture and while challenging at times to fit through awkward doorways, they didn't give up. Nothing broken/damaged in the move including glass hutch and solid wood table. Would highly recommend and use this F Smith & Son again to move.

I carefully reviewed different removal companies and chose this one because I was really impressed with the professionalism from the start. They had answers to every question, knew how to package quite tricky things and on the days of packing/unpacking were really excellent. Coupled with this the Director involved himself as well which meant the service felt very personalised. Great professional and friendly staff, with great humour too which always helps :-)

Very happy with the level of service provided. Movers turned up when they said they would, they were careful, polite and efficient and also accommodated one or two small extra requests. Would recommend. Customer service also very good.

Brilliant company. Fairly priced and the team worked really hard in very hot conditions on the day of my move. They were quick, efficient and no damage caused. Highly recommended.

Really great service at short notice. Packing was super efficient and for everything to the new place in one piece.

I used F Smith & Son to move a piano from one room to another in my house. Whilst this was a small job for the company nevertheless the whole process was dealt with in a very professional manner. The quote was reasonable and on the day I was promised a phone call giving me warning of the crew's arrival which I received. The crew arrived and efficiently and quickly moved the piano - no fuss, no mess and no damage. I have used this company before and following my recent experience would definitely use again.

From my first enquiry to the last of my items being safely delivered to my new home, the whole team were absolutely fantastic. Aiden and John were brilliant on moving day and despite issues with confirming dates on my part they were quickly able to adapt to my solicitor schedule- thoroughly recommend this family firm.

From the outset everyone has been extremely helpful and gone that extra mile to help despite huge problems on completion day. Great movers who were friendly, patient and professional Would definitely use them again.

I would recommend this company to anyone. From my first call enquiring about getting a quote, to the moment the last lorry left my new house I had nothing but amazing service. Thank you F Smith & Son.

The removal men were very professional, quick & efficient. They were courteous at all times & extremely helpful

Had a great experience from start to finish with Smiths. Quote was thorough and answered all my questions. The office were very responsive and helpful when my dates changed, keeping me up to date with their availability. We paid for a packing service and Connor arrived a couple of days before the move to do this. He was certainly more speedy than we would ever have been- would highly recommend, and it was certainly beneficial to have most of our goods bar the large furniture pre-loaded in advance of moving. Our move day went very smoothly, despite being the hottest day of the year. The team loaded and unloaded everything carefully and we had no breakages at all- I was pleasantly surprised that the had unloaded everything before 3.30pm. Would highly recommend, both in terms of quality of service and on competitiveness of quote.

A brilliant job from start to finish. From the initial video survey with Steve and the helpfulness of Lorraine in the office to the unloading at our new place in Preston, we enjoyed a thoroughly professional and friendly service throughout. Ian and Barry, packing on day one in London, and Ian and Richard unloading on day two were thoughtful, good humoured and approachable, and kept us informed of how the job was panning out. Everything was well packed using the proper protective covers where necessary and each box labelled clearly. Cannot speak highly enough of the service and would recommend this firm to anyone.

Really happy - we paid extra to get them to pack for us which was the dream. Meant we could focus on moving our new baby and 2 cats. It was all done quickly with zero breakages. Not the cheapest quote we got but definitely the most professional. Glad we went with them.

We recently moved and requested the move in two parts. We initially moved all boxes and crates followed by all furniture. Throughout the whole process the level of service was exceptional. The team we had were respectful of current social distancing and handled our belongings with great care. All items were placed exactly where we asked. Our moves were totally stress free as a result of all of this. We could not fault them on anything from start to finish.

We used F Smith and Son to pack and move for us. We have 2 young children and the packing service was invaluable for us. It meant we could live normally right up until the day before the move. We also moved during lockdown and they wore masks, kept a social distance and as we couldn’t go out while they packed (it was raining), they were so considerate to this too. The day of moving went so smoothly and they made it totally stress free. Would highly recommend.

All the movers working for F Smith took great care moving our possessions. They were efficient and made our moving day a pleasure. Would highly recommend them. Great service.

I was impressed with F Smith & Son before the move day even began. The virtual 'pricing up' was organised quickly and reassured me I was dealing with a company who valued customer service. Ian and Connor provided excellent service helping me move furniture and fittings during a house move. The dimensions of the furniture and the parking availability weren't the best, but all work was completed effectively and with a smile. I was particularly pleased with the service when we arrived at the new property; care was taken with my items and they were all placed in the correct rooms as specified. Furniture which had been taken apart was back together correctly, almost in the blink of an eye! Thanks very much - highly recommended.

I got quote from 3 companies and was so surprised when this one came in cheapest, as they were by far the most professional and organised - they had thought of so many things that hadn't even crossed my mind. the 2 days of packing and moving were positively enjoyable. The team that came were jolly, polite and very efficient. They were also really considerate, asking about where I might want stuff or if I wanted something left out for the car etc. Thank you so much!

Moving is one of the most stressful things in life. F.Smith & Son helped enormously. They took care of everything - and I mean that literally. Ian put us at ease, kept us informed and did a great job.

Selected them to move us from a two bedroom flat to a 3 bedroom house. One person packed up most of our entire flat up in one day, working very hard whilst still wrapping and packing it very safely and two moved us the next day. Boxes were well labelled so we could find stuff after we arrived. Portable wardrobes for hanging clothes. Original estimate was well done and explained. Cheapest part of the move(!) and well worth it.

I used F smith for my move from Surrey to Lancashire - the journey up was terrible with snow and sleet and the delivered and unpacked as planned. Both the guys were friendly and protected both homes whilst taking things in and out. NOTHING was broken at all and the guys were polite and funny. I would highly recommend

F Smith & Son did a great job. All went smoothly from start to finish. Upfront visit to give quotation was very professional and friendly. Quick response on my initial phone call. Actual removal went without a hitch, 4 friendly and professional staff arrived, nothing was a problem, the bad weather, the dog, the 6th floor flat to move me into. There was a lift but one item had to be carried on the stairs! This is a firm I can warmly recommend, their experienced staff has seen it all before and do a great job with a smile and understanding. Not a single item was damaged or even scratched.

First all my dealings on the phone and through email with the company were first class . Then the team that moved us were brilliant they were professional friendly and helpful and neat and tidy. All went well,we had no complaints at all. Then we were contacted afterwards by the office to make sure all was okay,and all this was for a very reasonable price.

I've used Smith & Son for my last 4 moves, and I honestly have nothing but praise for them. They are professional, courteous, and make your move as easy as possible for you at an extremely stressful time! From the initial survey, they offer a service that they have perfected over the years, regardless of any obstacles or challenges that may present themselves. I cannot recommend them enough, and will certainly use them again in the future.

Having never used a removal company before, we decided to obtain 3 quotes. F J Smith was the first and from the word go I had decided this was the one! Steve came to give us a quote, he was extremely polite, courteous and very professional, explained the whole process and put our minds at rest. The quote was fair and competitive. All communications with the whole team before during and after the move were excellent and any queries resolved. Chris and Aiden came on the first day to pack, again very personable, professional, efficient and hard working. The day of the move could not have gone smoother, they arrived with 3 other members of the team to continue and finish packing and loading who were also great. On arrival at our new home, whilst waiting for us to arrive, socialised with the neighbours with tea and biscuits and then proceeded to unpack, put certain things where we needed them and left the boxes in the appropriate rooms. No damage done, our new carpets were protected, again all very polite, professional and hard working. They left us in our lovely new home, happy and contented. We would just like to say Chris managed the team and the whole move very well. We also appreciated the telephone call the following to check it had all gone to plan and by the way we found our box containing washing powder etc, as expected!! We have no hesitation in recommending F J Smith and Son for any further movers out there. Once again a very big thank you to you all.

Chris and the team did an excellent job for us packing and moving us from Alexandra Road to Temple Road. The packing on the day before was super efficient and most of the packing and loading of the boxes and furniture completed in one day which we found impressive. The guys all turned up on time both days, early in fact on the first day, and again were efficient in moving the remainder of our belongs the morning of the move. They exceeded our expectations throughout by having us in the new house midday on the Thursday. This included stopping off at a storage lock up to pick up additional belongings. Throughout the process the guys were good humoured, professional and had a great attitude - nothing was too much trouble. I would have no hesitation in recommending F Smith and Son to others. I have experienced many moving companies over the years and they are the best in terms of service, value and efficiency.

I was very happy with the way this trader delivered my furniture and goods which had been in storage. The men were very pleasant, friendly and helpful. They put back together everything that needed to be and placed them where I indicated The work was completed quickly, efficiently and beyond my expectations.

We used F Smith & Sons for our removal and they were nothing but helpful and professional even to the last point when we were struggling to get access to the new home. Can’t recommend them highly enough, very please with the service.

The service provided by Ian, Barry and Dylan meant that our house move was stress free (unlike other moves in the past). They arrived on time equipped with everything to ensure that both the property and our belongings (blankets for furniture, hanging rails, a few extra boxes) were protected throughout. Working with both care and speed, we were settled in our new property by mid afternoon. A really nice bunch of guys too who are professional movers with lots of experience. Thanks again to Ian for reassembling what is quite possibly the most awkward bed ever made. Highly recommended!

Can not recommend highly enough this brilliant company. From the moment they came to quote to the day our furniture came back from storage. The service has been first class. I can not fault them in any way.

I used this company for a recent move. They were more expensive than other options but I was impressed with their representative who came over to provide the initial quote - specifically the level of attention and consideration they would employ. On the day the movers arrives promptly and were friendly and professional. I noticed that they were not employing everything I had been told they would - such as wrapping chest of drawers to keep drawers from opening - but trusted in their experience. After the move had been completed I noticed a few scratches here and there but, as I had forgotten to take pictures before the move, couldn't confirm it was as a result of the move. There was also a large crack in a window in my old property but again, I couldn't prove it was as a result of movers. The one thing I have contacted the company about is a missing plant. It went on the truck but never arrived at my new home. I have emailed several times and had only one response which was to question if it had actually been part of the move, when I confirmed it had I had no other response. It may seem a small thing but the plant had sentimental value and the fact the company has failed to even acknowledge my email let alone provide any form of apology is appalling. Would I recommend them? They were professional but I don't think they care as much about you as a customer and your belongings as they lead you to believe. For that reason, I would find it hard to use them again.

From the moment that I contacted F Smith & Son I felt in safe hands. I initially spoke with Steve who was friendly but, perhaps, more importantly, assured and professional. We were able to quickly schedule a time when he would visit and assess what would be required to move my furniture from my flat to my home. Very quickly thereafter I received a very competitive quote, which I was more than happy to accept. On the day of the move I was immediately put at ease by the knowledgeable team of three removers. The furniture was carefully taken out of the flat, down two flights of stairs, with the minimum of fuss. In no time all was packed up and we were ready to move. When we got to the house the team were extremely polite and helpful, taking each item to each particular room as requested. Part of the removal included the dismantling and reassembly of beds, which was done quickly and in a more than competent manner. The whole process was carried out in accordance with the agreed schedule for the sum quoted. What can often be an extremely stressful occasion was made pleasant and hassle free by all at F Smith & Son. Should the need arise, I will certainly be using F Smith & son again, and recommending them to all my friends.

I recently used F Smith & Son for our move from London to Bath. It is the second time they have moved us, and in between we’ve used their storage facilities. They are well priced, easy to communicate with and when it comes to the movers, they are brilliant - very considerate, hard working people.

We would like to thank everyone at F Smith & Son for the personal service provided for our house move from 4th to 6th July. Special thanks to Lorraine for great customer service and to the packing and removal crews Ian, Barry, Adrian, Michael and Connor. The team provided a personal and friendly service as well as being completely professional at all times. Nothing was too much trouble and they liaised with us throughout the move, particularly on any logistical problems that arose with movement and placement of furniture and packing boxes. We would not hesitate to recommend F Smith & Son to others looking for a first class packing and removal service.

From the quote to removal day, F Smith and Son were professional, helpful, kind abd considerate. They talked us through each stage of the move and were very accommodating with any unforseen changes. We would not hesitate to use them again. Highly recommended.

I moved over 500 miles from England to a Scottish Island which took 3 days in total (loading, Tachograph driving restrictions, unloading) also involved a ferry crossing, I was on my own moving to somewhere I knew no one as you can imagine I was more than a little nervous but from the very start the staff at F.Smith & Son removal company put me at ease which is why I chose them the foreman (Ian) even came to the house at the weekend to introduce himself to put my mind at ease and to give me the opportunity to ask any questions I may have. I have to say with great pleasure absolutely nothing went wrong it could not have gone any smoother I had absolutely nothing to worry about they dealt with everything and with a very professional manner - I cannot recommend this company highly enough

The packing and removal to storage was efficient and the staff very pleasant. The return of my goods was also efficient and the staff very patient and helpful. I would recommend the Company to another person about to move.

Prompt and efficient service at all stages of the move. On the day the movers were friendly and efficient. Prompt arrival and nothing was too much trouble.

The guys were great - they were professional and hard working - they packed up our house one day and moved us to the new house the next day - and helped to make this a special and stress free move for us. Thank you!

We had a comparatively small move, literally 2 streets away and not a huge amount of stuff (lots of boxes and a few heavy items). Smiths provided us with a very detailed well tailored quote which aimed to keep it economical for us to use a removal service rather than a man and a van. Obviously it would have been a bit cheaper to hire a man and a van, but with a tight completion to do we wanted a professional outfit who we could rely on. On the day the service was fantastic. The two removers were punctual and professional. They worked really hard and were really friendly and fun to chat with which really helped take the stress off the day. I'm really glad we went with Smiths and will recommend them in the future.

After a horrible few months dealing with conveyance solicitors we were both at our limit with the stress we could handle. F Smith and Son in no way added to it. In fact it was a relief to deal with someone involved in the moving process who actually were professionals. A great bunch of young guys turned up with a cheerful positive attitude and just got on with it. Can't praise them enough really. Don't hesitate just use this company. G Murphy.

An excellent Company, with nothing too much trouble and a very personal as well as professional service, from the management, operatives and office staff. I had packers in for 2 days beforehand and on the day 3 staff were careful and swift in loading and unloading to where I wanted things. They also removed a number of items of furniture separately to my daughter's home in Farnham. I would highly recommend F Smith & Sons.

From Steve coming out to estimate for a move from South Croydon to the Isle of Wight, the office with their help on booking the changing provisional moving dates, to the actual move which took three days, the service received was first class. First day packing up smaller items, second day packing up the larger items, loading the van and transporting down, and third day unloading and placing items in required positions - the service given by this family run firm was friendly, polite and extremely professional - as said, first class. The men involved in the packing were extremely quick and efficient and Ian and Martin were a joy to have working for us in what can be a stressful time. This is a firm that is not only recommended for their work but also for a price that was very fair and reasonable.

A friendly and professional service from start to finish. From the quote to packing and moving my furniture, nothing was too much bother and all the stress taken off me. I’d recommend them to anyone in a heartbeat. Everyone I dealt with was courteous and helpful. Thank you

This company was fantastic. I liked Steve, who came to estimate. He was professional and I had confidence that they would do a good job. Our move took three days. They packed a huge truck on day 1 which disappeared until day 3 and another huge truck took and delivered to the new house on day 2, the day of completion. The main two guys, Adrian and Lee were great. This firm is an established well-oiled machine who know what they are doing whilst retaining the family business approach. I would recommend them.

Smiths came recommended by friends. Our experience backs up the recommendations. All contacts with directors, office staff, and removal staff was professional and pleasant. Our constantly changing completion date was dealt with without fuss. Packing on Saturday was done very methodically and efficiently. On Monday our possessions were moved into a huge van and stored expertly by a team of four professionals with about 100 years removal experience between them. On Tuesday the van arrived in good time. Local experience help was hired. A team of two unloaded the van and put the goods on the lift. Another team of two emptied the lift and moved our stuff into our new flat. By about 1pm we were shaking hands with everything moved in. No breakages. No losses.

From first to last the service provided has been excellent. The team packed our stuff very quickly to enable us plenty of time to travel to Bury St Edmunds on 26th,and unpacked equally as efficiently this end. Thanks to them and to Lorraine in the office who was always helpful especially considering we were novices to the whole procedure.

Smiths came recommended by to friends. Changes to our completion date were coped with without a problem. Packing, collection and delivery were done professionally. Hope we never move again, but if we did we would use Smiths.

Would highly recommend. F smith and son were great. They made the process of having to move into storage much less stressful. Communication was great and issues were very quickly dealt with and resolved. Very friendly staff. Thank you!

I was very impressed with the service we received from start to finish. The home visit for the quote was very thorough and I felt assured from that point that our possessions would be in safe hands. On moving day the team were on time and kept to time throughout the move although there was never any sense of us being rushed or that any request we made for things to be done in a particular way was too much for them. They were helpful, friendly, courteous and very careful with our possessions. The job was not complete until they checked with us that they had done all that they could and that we were satisfied. I would definitely recommend them.

As our title suggests we were more than happy with the service from F Smith & Son. From start to finish they were a pleasure to deal with and certainly reduced any of the usual moving-day stresses. The management team were very efficient and professional when arranging our quotation and booking our removals slot. The removals team themselves were a pleasure to deal with and full of energy which made our moving day work like clockwork. I would definitely use and recommend F Smith & Son to anyone. A wonderful company.

We received honest advice and a competative quote. On arrival, Barry, Martin and Ian immediately put me at ease. They worked with speed and their experience & professionalism showed all the way through the move. We felt they went above and beyond our expectations and our expectations were high because our friend who recommended you, is very particular! Having been quite stressed preparing for the move we can honestly say we both enjoyed the move. We would definitely have no issues recommending them.

Efficiently packed and transported our possessions. Cheerful and helpful guys. Only asked for occasional cup of tea!

After a shaky start (confusion over the number of crew and start times, exacerbated by poor communication) we received an excellent service - quick and efficient packing and a seamless removal 2 days later at a reasonable price. Very nice packing & removal crew.

A friend of mine recently moved and recommended F Smith & Son when we had to find a bigger place. They came around and did a very professional estimate -- it was clear they were clued up. They beat the three other vendors price, too. My wife and I have accrued a load of stuff along the years, and they packed it solid in five hours. When it was time to move, they handled that with just as much professionalism and speed. They did things they did not have to do. They went out of their way to make our move as comfortable as possible. No way these guys can be beaten. If you try hard, you very well may match them. But, only just. I hope I never have to move again. If I do, it will be F Smith & Son doing to for me. They display patience and understand the pressure you go through when you are a link in a chain.

At a very stressful time of moving, we had the fortune to have F Smith & Sons to move us. Ours was a long distance move and the team we had were just wonderful, they worked so hard and nothing was too much trouble they were polite and courtesy and respectful at all times, very professional, just wonderful. I could not recommend them highly enough.

Two guys to do the move from a 2 bed flat and to then pack it in a storage unit. Job was done quickly and carefully.

We were recommended by friends who used this company and did the same as us relocated up north, we were not disappointed. It was a 3 day move, they packed for us on the 1st day and moved out some furniture. The 2nd day they moved the rest of our home. The 3rd day they moved us into our new home. Two great guys moved us could not fault them in anyway made our move go so smoothly nothing was too much for them (thank you). From the person who came to give us a quote right through to the day we moved in this company provided an excellent service. Worth every penny and competitively priced. Highly recommend.