They went to look at an issue with my boiler. No fee was quoted or agreed. They turned up on a different day to discussed and made no effort to contact me, even though I asked to be kept informed. They did not resolve my complaint.

Our previous C/H boiler had proved unreliable for several years and I looked back to find that I had spent more than £3K over the last 4 years on repairs which were short-lived. I decided to get a new boiler and had heard that Worcester Bosch were very good so I obtained 5 quotations. Fahrenheit was almost the cheapest but I was impressed with the professional approach of Karl and I placed my order with them. The work which involved a new vertical flue (not the simplest of jobs) was carried out by Karl and Aiden in 7 hours and cleared up perfectly afterwards. That was about 3 weeks ago and in this cold weather we have been lovely and war ever since. I notice that the roomstat often shuts down the new boiler so I think we shall be saving a lot of money as a result. Excellet1