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Endorsed by Which?
Farrer And Fenwick Removals Ltd
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Individual service turns removals into the experience they should be, with stress replaced by the satisfaction a new home should offer.
Farrer & Fenwick have been moving Surrey residents for three decades and grown into a leading company. Sound procedures and a fleet of modern vehicles helped but growth has mainly come through listening to customers.
The move belongs to them, with our team there to provide the best services for their household. Every removal is unique and should be planned accordingly.
This includes ensuring that services are coordinated and ideally under one roof. The reason we provide in house storage, for short, or long term use and always secure.
Caring for your possessions matters, whether we supply packing materials, or pack for you. Our removals surveyors will discuss your needs in detail when they visit.
Their objective is to make sure you are comfortable with every aspect of a move, so you can look forward to a pleasurable day.
What we do
Removals
- Home removals
- Storage services
- International removals
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
18 reviews
Recommended
Recommended
by 100% of customers
Sort by
Local house move
Customer Service
Quality
Value
I could not fault this firm after being recommended to me by a friend. The whole experience was first class, nothing was too much trouble. On the move date team were fantastic and the move completed without stress or damage. I acknowledge that I am usually hard to please but I have no hesitation in giving this review. Would highly recommend.
Customer in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have nothing but praise for this company. My team of Danny & Ricardo were outstanding: friendly and reassuring whilst remaining courteous and respectful. The contents of my house were packed carefully, and particular care was taken of my more precious or delicate items. The actual transfer of contents was handled smoothly: at one point there were at least six men involved as other teams arrived to help! There seemed to be a great rapport between the teams. I have no hesitation in recommending this company.
Customer in Surrey
, work completed
Recommended
Exceeded Expectations
Customer Service
Quality
Value
The team turned up exactly as promised, three hard working chaps with superb humour and an even better work ethic proceeded to make our house move stress free!! My wife and I were delighted with Anthony the leader and Dan with loads of experience and Chris the third musketeer who rounded off the A team! They packed and unpacked quickly but carefully- I would definitely use Farrer & Fenwick again and will recommend them to everyone I know. Thanks
Customer in Surrey
, work completed
Recommended
Fantastic move
Customer Service
Quality
Value
Farrer and Fenwick had been recommended to us by various friends. After having been in the same house for 28 years we certainly needed all the help we could get. We chose for full packing service as it was very competitively priced and we could not have packed up the whole house as quickly and efficiently as Ben, Tony and Luke did. Nothing was too much trouble and the whole move was carried out to plan - you could tell these are very experienced teams. Fantastic after service as well to adjust our grandfathers clock that was just out of sink. We are still unpacking the many boxes and - if we ever move again - will definitely use Farrer and Fenwick again. Many thanks to Mike, Steve, Julie and all the teams. Great service 👍🏻👍🏻
Customer in Surrey
, work completed
Recommended
Fantastic - pain free move
Customer Service
Quality
Value
Couldn’t ask for more. The whole team was professional, responsive, quick, careful etc. They offered a tailored package of services and were flexible to support the uncertainty of the purchase process. Highly recommended!
Customer in Cornwall
, work completed
Recommended
The Best!
Customer Service
Quality
Value
I have moved with Farrer and Fenwick before so I already knew they are the best. This time I moved from a ground floor flat to a second floor flat, with no lift. It was also a hot day, but the guys never complained once. They were cheerful, friendly, professional and yes, the best! Their packing was fast and efficient, and they were thoughtful of my belongings and property. The move was a smooth and a happy experience for me. Mike, Julie and to the team, you can rely and trust in them. Thank you!
Customer in Surrey
, work completed
Recommended
Removals
Customer Service
Quality
Value
I found this excellent company through a friend. I would not hesitate to recommend this firm. I received a five star service from everyone at the company from the assessment through booking to the move itself. The whole process from start to finish was handled in a professional, helpful and friendly manner. This is reflected in the five stars for customer service, quality and value. Thank You.
Customer in Greater London
, work completed
Recommended
5*All Round! Fully Packed Removal From Large House
Customer Service
Quality
Value
Farrer and Fenwick Removals What a great independent removal company to deal with from the quote to the finish they could not have been better. The owner and his office staff were very accessible and will talk to you at anytime. The removal men were great from packing to unloading and positioning furniture. They even go loft to loft which most companies would not dream of. Anthony, Marcus and Dan were a great friendly crew and worked so hard. Everything was done to schedule and on time On a final note this company was the most competitive by far. Thanks to everyone for making the move easy I will certainly be recommending you .
Customer in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Without exception all the office staff and removal men were professional and efficient yet friendly and very helpful.
Customer in Surrey
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic move facilitated by Farrer and Fenwick! I was super impressed by the speed, helpfulness and friendliness of the team allocated to me who got the job done both carefully and far quicker than anticipated. Wholeheartedly recommend.
Customer in Surrey
, work completed
Recommended
Very professional and efficient
Customer Service
Quality
Value
The team consisted of two men on the first day to do the bulk of the packing and move the first tranche, with an extra member of staff helping with the final chunk on the second day. They worked incredibly hard and efficiently. We experienced no breakages and every box ended up in the right room. They even managed to untangle the bird's nest of cables I have for my IT system. Should we need to move again, we would have no hesitation in using them.
Customer in Surrey
, work completed
Recommended
Very professional and thoughtful removal company
Customer Service
Quality
Value
Farrer and Fenwick had to move us twice as we moved from our house in Cobham into a rental in Esher and two years later we moved into our permanent home in East Horsley. It was such a friendly and helpful service both times and it was nice to have some of the same people moving us both times. We also stored some of our furniture in their containers and it was nice to see it again and that it was in perfect condition. Their service is speedy which helps when you are going through a fairly stressful move and their packing service was very good with no breakages and special care taken on the more delicate items. I would definitely recommend them to anyone moving and I would use them again if the occasion arises. It was also a pleasure to deal with those in the office such as Julie, Angela and Steve. Mike was also great to communicate with.
Customer in Surrey
, work completed
Recommended
Seamless house removal
Customer Service
Quality
Value
We had a very positive experience with Farrer and Fenwick, when we recently moved from Surrey to West Sussex over two days. From the first contact with Mike Fenwick to communication with Julie in the office and the 5 crew who moved us over the two days; Danny, Tony, Jason, Liam and Chris. Nothing was too much trouble for them and the care they took with our belongings was impressive and much appreciated. You can tell that they are an experienced removals company over many years and moves, as they understood the stress levels when moving house, especially after 24 years in the same home. It can be a minefield when selecting a removals company but after the experience we had with Mike and his team, we will definitely being using them again and no hesitation in recommending them.
Customer in West Sussex
, work completed
Recommended
Fantastic for Removals and Storage
Customer Service
Quality
Value
We used Farrar and Fenwick to move us into storage, store our furniture and move us into our new home. They were really helpful and considerate. I really felt that they went the extra mile in terms of customer service. All our possessions were packed very well and stored at their own premises. On moving us into our new home all our goods were delivered safely in good condition. I would highly recommend them as a business.
Customer in Surrey
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
Moving home is a big thing with lots of stress. The Farrer and Fenwick team we had were extremely professional, most helpful and very friendly! They gave so much helpful advice.After a 5 day move they felt like part of the family and definitely helped relieve some of the stress. I would definitely use them again (if I ever move again!) and highly recommend the entire team- from initial quoting, to admin side and the Superman team doing the heavy lifting.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
Moving house after 43 years was always going to be stressful but F&F were brilliant in wrapping, packing, loading and 2 delivery days. They made sure everything was more or less in the right place and went the extra mile in plumbing in our washing machine. Good job done well.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
Farrer and Fenwick moved me approximately 1 mile down the road from a bungalow with sheds, garage and loft, to a small house with garage only. I had previously had a horrific experience moving house with a different removals firm and explained this to the two gentlemen who carried out my move. They werekeen to ensure that I had a much improved experience this time and were kind, considerate, efficient and helpful. This experience was smooth and well organised, the gentlemen were friendly and communicative. If I am unlucky enough to move house again F&F would be my first choice
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement reference
Customer Service
Quality
Value
Full packing and removal service. From initial quote to the completion of unpacking the level of service, attention to detail and professionalism was exemplary. Completion day was very fraught and the calm competence of our packing crew certainly helped keep the stress levels under control. Despite not getting access until 5pm they did not leave until we had everything we needed unpacked and assembled for our first night in our new home.
Which? Trusted Traders Consumer
, work completed
Recommended