Endorsed by Which?

Finesse Windows Limited

4.9

331 Reviews

Opening Hours
Today - 09:00–19:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2023
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure upvc and aluminium doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FIVE TIMES - July 2017, July 2019, July 2020, July 2021 and May 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
331 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
New back door
Customer Service
Quality
Value
Design and Installation of a new UPVC back door. Good work. Quietly quickly and efficiently done. Finished product excellent.
Customer in West Midlands Posted on 19/05/2024 , work completed 13/05/2024
Finesse Conservatives Are Of A Very High Quality
Customer Service
Quality
Value
I am delighted with my Finesse conservatory it is of a very high standard and the workmen were always very helpful. They worked hard and always left everything clean and tidy at the end of the day. I look forward to enjoying using my conservatory for many years to come.
Customer in West Midlands Posted on 25/04/2024 , work completed 18/03/2024
Would definitely recommend
Customer Service
Quality
Value
We're really pleased with the lovely new front door Finesse Windows have installed for us. Brilliant, straight forward service, from the initial enquiry through to installation and aftercare. Each member of staff has been very friendly, knowledgeable and professional and communication has been fantastic all the way through. Thank you to the whole team and especially Jamie, Macie, Chris and Lindsey.
Customer in West Midlands Posted on 15/04/2024 , work completed 10/04/2024
Superb service
Customer Service
Quality
Value
We have Used Finesse twice within a 12 month period and there was a reason for going back. We are thrilled with the quality of the product and the service along the way is fantastic…I would highly recommend Finesse
Customer in West Midlands Posted on 08/04/2024 , work completed 04/04/2024
Excellent quality and professional service
Customer Service
Quality
Value
I would definitely recommend it. Professional team, good customer service and excellent quality.
Customer in West Midlands Posted on 06/04/2024 , work completed 25/03/2024
The trader replied (on 12/04/2024)
Thank you for taking the time to leave a review, it was our pleasure to help with your project and we will pass on your kind comments to our team.
Wonderful service, workmanship and team
Customer Service
Quality
Value
I had two bedroom windows and a patio door replaced and some small repairs on other existing windows. From start to finish I knew I could trust this team. I had a wonderful experience from planning the job, choosing the windows, communication throughout the manufacturing process and spotless work on the installation. The whole team from sales, customer support, survey, engineers have been refreshingly professional, knowledgeable, trustworthy. Brilliant. I’ll be back! Hopefully soon ! Would recommend wholeheartedly.
Customer in West Midlands Posted on 27/03/2024 , work completed 15/03/2024
The trader replied (on 04/04/2024)
'Trust' is so important! We are thrilled to have been part of your project and thank you for taking the time to leave us a review. The team will be delighted and we look forward to being of service again in the future.
Extremely courteous and highly professional
Customer Service
Quality
Value
Ref: Casement window + Elegance door. Just a few lines to say a big thank you ‘Finesse Windows & Doors’, for looking after my interests and requirements for a new front door and window. I appreciated the skill, knowledge and dedication of your team, to seek the best fit for my requirements. Indeed, I was also hugely impressed by the courtesy, and professionalism of all the staff at Finesse whom I met on the day of my visit. The fitters were great, and extremely competent, and left the scene so tidy one would not have known work had been undertaken. So, a big thank you to them too. The result is stunning, and works well with the décor.
Customer in Worcestershire Posted on 15/03/2024 , work completed 04/03/2024
The trader replied (on 04/04/2024)
Thank you for your wonderful review. We are so pleased that courtesy and professionalism have been noted as we value these very highly in our business. The team will be thrilled to hear how happy you are when we share the news. Thank you again for your very valued business and we hope to be of service in the future.
Great service, good company to deal with
Customer Service
Quality
Value
We have been able to have a new front door for our hall, which is a registered charity, at cost price and with free fitting. Finesse have been very helpful and the work was done on time, to a very high standard.
Customer in Worcestershire Posted on 13/03/2024 , work completed 11/03/2024
The trader replied (on 04/04/2024)
It was our pleasure to help, your work in the community is so important and we are pleased to have been able to make a small difference. Thank you also for your very loyal custom, wishing your centre all the very best for the future.
New porch and front door
Customer Service
Quality
Value
Excellent service from start to finish, all the team were really nice and helpful, quality service and work, you can feel confident that you are in safe hands
Customer in West Midlands Posted on 01/03/2024 , work completed 28/02/2024
The trader replied (on 08/03/2024)
Thank you so much for taking the time to leave a review, it has been our pleasure to be part of your project. We are so pleased that being 'nice & helpful' have been highlighted here as they are so important to us.
Fast and excellent results
Customer Service
Quality
Value
Finesse Windows is the best choice I have made for a secure window in my bathroom as an emergency. It is an investment and an added bonus to my home . Each individual from planning ,surveying and installing were promt and delivered a pleasing result on time as scheduled. The staff team at the office were polite and helpful and kept me informed by phone and email which was very assuring . I will use Finesse windows for future improvements and will definitely recommend to friends . Polite, Prompt, Professional and Ace. That's Finesse Windows. A company you can trust .
Customer in West Midlands Posted on 05/02/2024 , work completed 30/01/2024
The trader replied (on 08/03/2024)
We are so happy to hear your feedback, our lovely team will be delighted with your review. Assurance is so important when you are making important decisions about your home. Polite, Prompt, Professional and Ace - we may borrow that phrase! Thanks again and most importantly thank you for your very valued business.