Endorsed by Which?

Finesse Windows Limited

4.9

354 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
354 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent Company
Customer Service
Quality
Value
From start to finish, outstanding service. Clear and concise details of what would happen. No pushy sales pitch. Cheaper than another quote. Fast service, kept fully informed of progress. Workmen were excellent, fast and efficient and left everything clean and tidy. Highly recommended.
Customer in West Midlands Posted on 26/03/2025 , work completed 26/03/2025
All changed now our doors and windows.
Customer Service
Quality
Value
Finesse have replaced all the exterior doors and windows in our home and we are very pleased with the result. At all times the team at Finesse are happy to answer questions and always provide a good and helpful service. The window fitters worked hard and well together and tidied up after each step of the process. Many thanks for our new windows.
Customer in West Midlands Posted on 20/03/2025 , work completed 13/03/2025
The trader replied (on 24/03/2025)
Thank you for taking the time to write a review! It has been our pleasure to have been of service and we are very pleased to hear that everywhere was kept neat and tidy, its so important. Thank you for your very valued business.
Excellent job
Customer Service
Quality
Value
This is the second time we’ve used Finesse for a new front door (we moved house), and both times the planning service, product, fitting and aftercare (so far) have been excellent. I can’t recommend them enough. My mum has also used them for windows and them at was also an excellent job.
Customer in West Midlands Posted on 17/03/2025 , work completed 11/03/2025
The trader replied (on 19/03/2025)
That's really wonderful to hear, thank you so much for you and your family's loyal custom we really appreciate it. We are really happy to have been of service and we look forward to looking after your install during our Decade of Care!
Amazing company
Customer Service
Quality
Value
You can’t fault the Finesse team all the way through from the sales rep that originally came to the house, the fitters and the extremely attentive customer support throughout the process providing updates all the way! Amazing service from start to finish and a beautiful product! Great to be able to visit the showroom and see the manufacturing process with people making windows in the UK.
Customer in Worcestershire Posted on 11/03/2025 , work completed 07/03/2025
The trader replied (on 14/03/2025)
We really appreciate your comments regarding our showroom and factory, we believe it is so important to manufacture our own range of windows and doors. It means we have total control over quality and timeframes and we can work with customers to produce products that are bespoke and a perfect fit for each individual home. We loved welcoming you into our Showroom and providing a Factory tour, please pop in anytime you are always welcome!
New windows to the house
Customer Service
Quality
Value
From getting the quote to the completion of the works, everything went smoothly. All my questions were answered, from the style of windows that would suit my house, to the locks. I was invited to the showroom, to check the factory and select my bathroom window designs - everyone I met was very helpful. We set a date for the installation and they arrived on time, and were needed appropriate covering was used and all rubbish was taken away and the area left clear of any rubbish. We are very happy with the service and the products that Finesse Windows provided and would highly recommend them to anyone.
Customer in West Midlands Posted on 22/02/2025 , work completed 22/10/2024
The trader replied (on 03/03/2025)
Thank you so much for taking the time to review our service. We were very happy to welcome you to our showroom and help you select the right products for your home. We look forward to be being of service in the future.
Excellent job, very efficient
Customer Service
Quality
Value
We had 3 small windows and four very large windows fitted in communal lobbies in my apartment complex. The work was completed as per the quote, despite having to delay the start of work due to the tardiness of the management company in paying the deposit. Work was finished as scheduled, with the scaffolding removed two days ahead of schedule. Communication was regular, comprehensive and efficient. The scaffolders and the fitters were a pleasure to have on site, and left everything clean and tidy. We used Finesse three years ago to replace all windows in 21 apartments, and could not have asked for better service. We were worried about planning permission, but Design Team Manager Wayne Martin worked his socks off to help us with the planning application, which was successful, and we were delighted with the end result. I can highly recommend this company.
Customer in Warwickshire Posted on 19/02/2025 , work completed 15/02/2025
The trader replied (on 27/02/2025)
Thank you for your very loyal custom, it has been our pleasure to work on your project and we are so pleased that we were able to help with the planning. We look forward to working with you in the future!
Review of installation
Customer Service
Quality
Value
Excellent service. The ordering and installation proceeded efficiently with everything completed as promised. The service and product could not be bettered. We have been using Finesse for over 30 years now and their service continues to impress.
Customer in West Midlands Posted on 04/02/2025 , work completed 03/02/2025
The trader replied (on 19/02/2025)
Thank you for your very loyal custom it has been our pleasure to help you over 30 years! Our team will be delighted and we hope to be of service in the future.
Very good Workers Steve and Nick for Finesse Windows.
Customer Service
Quality
Value
Steve and Nick worked very hard, everything was done neatly and they cleared away all the rubbish as they went and left nothing messy when they finished the job
Customer in West Midlands Posted on 03/02/2025 , work completed 30/01/2025
The trader replied (on 19/02/2025)
That's great to hear, thank you for letting us know. We believe its so important to look after your home as if it were our own!
Excellent
Customer Service
Quality
Value
The service received from Finesse Windows has been faultless. From the initial home visit through to the fitting, I have been kept informed and well looked after. I would happily recommend Finesse Windows.
Customer in Warwickshire Posted on 20/01/2025 , work completed 19/01/2025
The trader replied (on 28/01/2025)
Thank you for taking the time to leave feedback, the team will be delighted, its been our pleasure to be part of your project.
New For Old
Customer Service
Quality
Value
Our old double-glazed porch of over 30 years needed replacing. As Finesse windows is local to us we decided to get some details from them. Following a phone call, they sent along their designer who went through the design and budget with us. After deciding to go forward with Finesse Windows we were given the obligatory 14 days to change our mind if we wanted to. We paid 50% of the total as a deposit and were given a rough estimate of delivery time. The communication that followed was excellent including paperwork. After a wait of 5 weeks, we were given an installation date and told it was flexible if it was not suitable. The fitters turned up bang on time on the agreed date and did a great job of removing the old porch and replacing with the new one. All rubbish was removed and the site was left clean. Overall, it was a great job and we are very pleased we went with Finesse. We left this review for a few weeks to see if any problems occurred, none have. Would definitely use Finesse again and recommend.
Customer in West Midlands Posted on 06/01/2025 , work completed 15/11/2024
The trader replied (on 13/01/2025)
Thank you for taking the time to write such a comprehensive review. We are really happy that you selected us too! We are sure that your porch will serve you for another 30 years and we look forward to being of service in the future.