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Endorsed by Which?
Finesse Windows Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–19:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday 09:00–11:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.
We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.
We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.
Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.
What we do
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- French doors
- Front door
- Orangeries
- UPVC doors
Conservatories
- Conservatory repairs
- Conservatory maintenance
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Replacement window services and repairs
- Sash windows
- Stained glass
- Triple Glazing
- UPVC Windows
- Window consultants
More Services
- porches
- garage doors
- roofline
- windows
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
360 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very good
Customer Service
Quality
Value
The whole experience of dealing with Finesse has been very good from start to finish. They came on time, efficiently fitted our external door, which looks superb. We would have Finesse again and recommend to others.
Maurice, West Midlands
, work completed
Recommended
First class.
Customer Service
Quality
Value
Very professional, from start to finish.
Doug, West Midlands
, work completed
Recommended
Professional. Good job.
Customer Service
Quality
Value
From initial visit to installation everyone very polite, helpful & professional. The fitters were excellent.
Teresa, West Midlands
, work completed
Recommended
Quality product delivered as promised
Customer Service
Quality
Value
We have used Finesse several times over the years and they have always installed a quality product on time as on this occasion. The fitters take a great pride in their work and we are very pleased with the result.
Stanley, West Midlands
, work completed
Recommended
Excellent Service and Professional Workers
Customer Service
Quality
Value
Very satisfied with my completed conservatory. The workers were very respectful, punctual and professional. The job was completed as as scheduled. Thank you Tony Jenkins for convincing me to use your services. I will certainly highly recommend Finesse Windows Ltd to my friends and family. Dickson, West Midlands
Dickson
, work completed
Recommended
A satisfied customer
Customer Service
Quality
Value
Courteous, well-informed staff, competent, clean and tidy installers.
Ann, West Midlands
, work completed
Recommended
Fabulous from start to finish.
Customer Service
Quality
Value
On visiting the showroom, Bob was super helpful at identifying the right product for me. There was no pressure, just facts on what was available and the features. Next was a home visit to measure up and confirm the order. Customer service regularly contacted by post/email to update me on progress and book the fitting of my new door. The fitters were very clean and tidy, and installed the door, which looks fabulous. Friendly guy, who talked me through the lock and how to care for the door. I'd only use Finesse Windows now, too many sharks out there, but I trust Finesse.
Anna, West Midlands
, work completed
Recommended
Good Price, Good Quality, Excellent Service
Customer Service
Quality
Value
A very positive experience from start to finish. No hard sell or "We can only guarantee this price if you buy now" from this company. They just give you good advice and a very competitive quote. I ordered from them because they were friendly and professional throughout, yet never pressured me for a sale. The product is very good, fitted by a very efficient and professional team. I am very happy with the product and their service and I highly recommend them.
Andrew, West Midlands
, work completed
Recommended
Problems Solved Quickly
Customer Service
Quality
Value
There was a misunderstanding about removing a piece of skirting board in order to fit the door. However, someone came to check on the work a few days after it was fitted so we queried this. No quibbling, he just said it would be solved and around a fortnight later he returned and did just that. Impressed and pleased with product now.
Ame, West Midlands
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Arrived on time, work very professionally carried out and cleared up when job finished. Would ask them to do any future work.
Phil, West Midlands
, work completed
Recommended
Super windows
Customer Service
Quality
Value
Totally trustworthy fitters, I left them alone to work for 2 hours whilst I was off site. Knowledgeable and explained everything, kept mess and disruption to a minimum.
Matthew, West Midlands
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
Would recommend this company. Nice touch was a bottle of wine and a bottle of window cleaner delivered separately after about one hour after installation.
Julia, West Midlands
, work completed
Recommended
Professional & highly recommend Finesse
Customer Service
Quality
Value
Finesse provided a very efficient & professional service & we would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
Colm Peter, West Midlands
, work completed
Recommended
Excellent in all aspects
Customer Service
Quality
Value
They arrived promptly at every stage. I am an elderly widow, so trust is important and I was comfortable with men who came. They were clean and competent throughout & left my home as clean as they found it.
Shirley, West Midlands
, work completed
Recommended
Highly Satisfactory
Customer Service
Quality
Value
Arrived on time, very pleasant and competent workman. Ensured everything was covered by dust sheets. Very satisfied with the work carried out and the porch are was left clean and tidy.
Which? Trusted Traders Consumer
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Great job from start to finish - clear communication, excellent product. The windows are sturdy and very neat looking. Work on the day was efficient and clean. Very pleased.
Michael, West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
My wife and I visited this showroom we were impressed with the knowledge and general advice. The doors were fitted by Steve who was exceptional, polite, clean and tidy. We are very pleased with them.
Kevin, West Midlands
, work completed
Recommended
Consistently good
Customer Service
Quality
Value
It's great when a local business excels. The installers were thorough and considerate, as was finesse's surveyors. No pricing gimmicks and the bill was reasonable.
James, West Midlands
, work completed
Recommended
Faultless, brilliant
Customer Service
Quality
Value
Finesse fitted our bedroom windows in July and we were so impressed we had them back to fit a new front door. I would recommend them to anyone.
Susan, West Midlands
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
From initial quote to survey then to guys installing windows, we can't fault anything. Such friendly helpful and professional people! Only had a couple of windows installed but won't hesitate having the rest done with finesse!
Sarah14
, work completed
Recommended
New Front & Back Door
Customer Service
Quality
Value
Amazing service. Greg and Nathan were both brilliant. LOVE MY NEW DOORS! Would highly recommend Finesse to anyone. Well done!
Bev, West Midlands
, work completed
Recommended
Excellent Result as Always
Customer Service
Quality
Value
Friendly, professional service and excellent result as always.
Colin, West Midlands
, work completed
Recommended
Amazing job!!!
Customer Service
Quality
Value
Fantastic job, boy they were nice people that got the job done fast. I was surprised there were two men working and a man who worked for the company called Theo gave me a bottle of wine and a bottle of window cleaner. I have been waiting so long for a new door. Thank you Steve and Lee.
Katie, West Midlands
, work completed
Recommended
Excellent service & product
Customer Service
Quality
Value
Outstanding, professional company with stylish products. Excellent customer service.
Frances, West Midlands
, work completed
Recommended
perfect job
Customer Service
Quality
Value
Finesse fitted replacement doors for my patio and porch. Also, an electric garage door. All work completed by two teams of four men. All very friendly and professional. Definitely use again.
Susan, West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Really pleased with my new door. Everyone I dealt with at the company was helpful, courteous and took care to check that I was happy with the work carried out.
Sally, West Midlands
, work completed
Recommended
Excellent all round
Customer Service
Quality
Value
Excellent service all round and quality product. Very professional and friendly staff in all departments. Would definitely recommend.
Wendy, West Midlands
, work completed
Recommended
First Class Job
Customer Service
Quality
Value
The work was done to perfection - No mess, you wouldn't know any work had been done. The 2 workers were polite and very helpful.
Kathleen, West Midlands
, work completed
Recommended
Another fantastic job
Customer Service
Quality
Value
This is the 4th job and yet again carried out very professionally. The fitters were very respectful to me and my home. They were friendly and cleaned up after themselves.
Valerie, West Midlands
, work completed
Recommended
Prompt professional
Customer Service
Quality
Value
Excellent workmanship, waited no time at all. When complete cleaned up all mess would not have known a workman had been in the house.
Annette, West Midlands
, work completed
Recommended
What a Team!
Customer Service
Quality
Value
Finesse was recommended to us. From start to end, friendly, professional team. Disruption kept to a minimum. Cleaned up each day themselves. So impressed with whole process. Windows and doors amazing.
Stephen, Birmingham
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Prompt, efficient and courteous with a very good product. No sales pressure. Thorough survey. Friendly and efficient fitters who knew exactly what they were doing. Cleaned up and covered furniture etc.
Ian, Staffordshire
, work completed
Recommended
Superb, very professional, as expected from this company
Customer Service
Quality
Value
Workers, very professional (as expected from this company) neat and tidy working, left all clean, removed all materials off site daily. Taken out of windows, glass/frames, will certainly recommend them.
B, Worcestershire
, work completed
Recommended
Professional work
Customer Service
Quality
Value
Patio doors are light, feature, and well fitted. We're pleased with insulating effects for noise/warmth. A replacement stained glass window was poor quality and coloured section was missed. But was quickly rectified with no complaints and now very pleased.
William, West Midlands
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have had a new front door and porch fitted. From the initial meeting to look at styles, to planning and fitting, I am absolutely delighted with all of the work. The company is professional, hard working staff who are all a delight and the end product of their work is excellent!
Jayne, West Midlands
, work completed
Recommended
My review
Customer Service
Quality
Value
Good job
Lesley, West Midlands
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent sales and aftercare. No pushy or lengthy sales visits, just an honest and reasonable price. Had some issues after fitting but all have been refitted without hesitation. Would recommend and use again.
Alex, West Midlands
, work completed
Recommended
Top quality.
Customer Service
Quality
Value
The product and the service was everything I hoped it would be. Total satisfaction.
Michael, West Midlands
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very good from start of job to finish. Completely satisfied.
David, West Midlands
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Right from the sales person to the fitters, everyone was first-class, plus the windows. I am very impressed and so pleased.
Susan, West Midlands
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Thoroughly well-managed process throughout. Helpful staff group. Excellent installer, hard working and tidy.
C, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The company was extremely efficient, and very friendly throughout. The workmanship was excellent and the workmen friendly and polite. The free bottle of wine and window cleaner was a great touch! Highly recommended.
Terry, West Midlands
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Open, friendly sales staff and excellent, tidy workforce. Minimum disruption. High quality product.
David, West Midlands
, work completed
Recommended
Brilliant job and professional
Customer Service
Quality
Value
Excellent time management, friendly, well trained and professional staff. Satisfied job very much and strongly recommend to friends.
Vicky, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Everything was good. Fitter arrived on time. Did a great job & cleaned up all the mess after him and was pleasant all the time.
Georgina, West Midlands
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Workers were on time, tidy and professional. Windows look great - would recommend!
Mary, West Midlands
, work completed
Recommended
Fantastic all round service
Customer Service
Quality
Value
The service we received from beginning to end was fantastic. Salesman was very effective and answered all questions without being to pushy. Fitters were fantastic and couldn't have done more, addressing all the problems really effectively. Quality of the windows are also really really good.
Nick, West Midlands
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Excellent service. Polite and considerate workman. Very pleased with final window.
Dorothy, West Midlands
, work completed
Recommended
Excellent professional
Customer Service
Quality
Value
From design to completion the company provided excellent professional service. Fitters were experienced, skilled and consulted at every stage of installation. Courteous and considerate.
Russel, West Midlands
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional installation completed
Frederick, West Midlands
, work completed
Recommended