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Endorsed by Which?
Finesse Windows Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–19:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday 09:00–11:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.
We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.
We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.
Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.
What we do
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- French doors
- Front door
- Orangeries
- UPVC doors
Conservatories
- Conservatory repairs
- Conservatory maintenance
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Replacement window services and repairs
- Sash windows
- Stained glass
- Triple Glazing
- UPVC Windows
- Window consultants
More Services
- porches
- garage doors
- roofline
- windows
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
360 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent work ethic.
Customer Service
Quality
Value
I chose this company some thirty years ago to replace windows in my previous property and I was suitably impressed with my current home. I was able to get a few quotes, although "Finesse" were not the cheapest. I felt their product was a better quality product. The service they provide has been exceptional and I am wholly satisfied to have chosen them again.
Malcolm, West Midlands
, work completed
Recommended
Professional, Brilliant job.
Customer Service
Quality
Value
Builders arrived on day expected, were professional, hard working, told me exactly what they would be doing each day. Left everywhere tidy at the end of the day. (Richard, Brett & John). Fitters again arrived when expected, friendly, professional, hard working and left everywhere tidy at the end of the day (ray & Darren). Other Contractors arrived as promised & all did an excellent job.
Jackie, West Midlands
, work completed
Recommended
Excellent job done
Customer Service
Quality
Value
Efficient workmanship, excellent from start to finish.
Maureen, West Midlands
, work completed
Recommended
Fantastic company and people
Customer Service
Quality
Value
We researched local companies and based our purchase on positive reviews. We were not disappointed. Prompt, polite, courteous and friendly. Fantastic product and workmanship. We will be repeat customers when we carry out more work on our property. Excellent customer service and we would highly recommend Finesse.
Hayley, Worcestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Another good job
Eddy, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Finesse fitted new sash-style windows in a terraced Edwardian house. They look stylish, improve the insulation & provide really flexible ways of getting ventilation through the house. Very reliable & professional staff from sales to survey to fitting & finish.
Catherine, West Midlands
, work completed
Recommended
Totally Impressed
Customer Service
Quality
Value
Cannot fault the entire operation - from Bob who did the initial quote, to Ray and Darren who did the installation, nothing was too much and they all delivered quality. My wife is really fussy and she is totally impressed!
Stephen, West Midlands
, work completed
Recommended
Great team, great job
Customer Service
Quality
Value
This is our third successful contract with Finesse Windows. This was a replacement conservatory utilising the existing walls/ground works, but required design changes. All fully discussed and agreed. The fitting team worked as a very professional team throughout. They kept the site tidy, were personable and friendly throughout and worked tirelessly. We are over the moon with our 'new' glass roofed conservatory. Well done Finesse, again!
Neil, West Midlands
, work completed
Recommended
First class workmanship.
Customer Service
Quality
Value
Excellent job. Cannot fault Finesse were very good and start to finish. Nothing too much trouble. From the rep to fitters all very pleasant.
Alan, West Midlands
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
A good company from the start to finish the fitters were first class, and would recommend this company.
Roy, West Midlands
, work completed
Recommended
Highly recommend.
Customer Service
Quality
Value
Look no further than Finesse Windows. From my first visit to their showroom to the final fitting, each stage was met with professionalism and expertise - an excellent service. I would not hesitate to recommend the company and their caring team.
Linda, West Midlands
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Extremely professional. Fitters were knowledgeable and worked very quickly but and neatly. Just a great all round experience.
Sam, West Midlands
, work completed
Recommended
Top job
Customer Service
Quality
Value
So happy with new windows. Services great. Fitting excellent. Fitters, great guys, Steve & Lee. Recommend any time. Thanks.
Michael, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The fitters Ray and Daz were great blokes, excellent work, very skilled and professional. They went above and beyond what we expected.
Dean, West Midlands
, work completed
Recommended
Excellent job - conservatory
Customer Service
Quality
Value
I fully recommend Finesse Windows. The team at Finesse are professional, prompt and very efficient in the workmanship they deliver. They provide attention to detail and advise you on each stage of the project. I will certainly use Finesse Windows again.
Which? Trusted Traders Consumer
, work completed
Recommended
Very pleasant
Customer Service
Quality
Value
Found gentlemen very pleasant and clean workers. I am disabled and they worked well and I thought quite quickly. Got my bell push working (after 2 years not). They reckoned on being done quicker but I was aware my job could be a bit difficult. They were finished by midday. I was delighted with result.
Diane, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Brilliant job. Will use them again.
Terry, West Midlands
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Quality job from beginning to end. Very little disruption whilst building the base for the conservatory and area left tidy each day. A truly professional team. The finished conservatory is just what we wanted. We cannot fault the team from salesman through to the installers. Very impressed with them.
Sharon, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Most impressed and will certainly use them again and I have no hesitation in recommending them. Fast efficient service.
Jeanette, West Midlands
, work completed
Recommended
Brilliant job, prompt & professional
Customer Service
Quality
Value
Steve & Lee arrived early, they both were exceptional in their mannerisms and both were very professional. We used Finesse Windows 22 years ago so we did not even go to any other company for a quote as we knew we would get a fantastic service from Finesse.
Layton, West Midlands
, work completed
Recommended
Very impressed
Customer Service
Quality
Value
Very impressed with service and workmanship and would have no hesitation in using Finesse again.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
New door and front window fitted by Ray & Darren by Finesse Windows. They provided a prompt, efficient service, leaving the property tidy.
D, West Midlands
, work completed
Recommended
Excellent
Customer Service
Quality
Value
First class service and attention. Arrived on time on date stated. Premises left clean and tidy. Pleased with product, excellent after care and follow-up.
Sylvia, West Midlands
, work completed
Recommended
Very professional workers
Customer Service
Quality
Value
I've used Finesse Previously and never regretted and that's why I've used again. I would strongly recommend and if I won lottery I would have them again, no chance there then. Lovely friendly staff.
Pamela, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Highly recommended, staff courteous. Nothing too much trouble.
David, West Midlands
, work completed
Recommended
My review
Customer Service
Quality
Value
Very good job.
Carol, West Midlands
, work completed
Recommended
First rate
Customer Service
Quality
Value
First rate from start to finish. We would recommend Finesse Windows. Brilliant company.
Jeffrey, West Midlands
, work completed
Recommended
Professional from start to finish.
Customer Service
Quality
Value
We were very pleased with the work done; from start to finish. We had two Kitchen windows installed by a company whose employees take pride in their work. A slight glitch was quickly put right the following day. The windows are top quality and we can't fault them. We would definitely use Finesse Windows again.
Derek, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
This is the second time I have had a Finesse door. Excellent quality and customer service. Prompt & efficient fitters. No hesitation in recommending them to others.
Anne, West Midlands
, work completed
Recommended
A great job
Customer Service
Quality
Value
Very pleased with the work that was carried out excellent. Very clean & tidy.
David, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Dean came to see me initially to discuss window choices. Very professional and answered all of my queries (many of them!!) He was brilliant. The guys Kevin and Kieran done a great job fitting the window, no mess or hassle. Very, very pleased.
Margaret, West Midlands
, work completed
Recommended
Great window.
Customer Service
Quality
Value
They did everything we hoped quickly, efficiently and cheaply.
Ian, West Midlands
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent job, a very competitive price done in an outstanding professional way. Nothing was too much trouble before during and after the work was done.
Andrew, West Midlands
, work completed
Recommended
Exceptional Standard of Work
Customer Service
Quality
Value
This is the first time we used Finesse and wished we had used them at our previous home. Ray and Daz were way above your typical installers, arriving on time, cracking on with the work, cleaning up at the end of each day, educating us on what was being done and why and giving hints and tips along the way to make the most out of our new windows. From the moment the initial measuring was done by Dean, through to Vic the Finesse surveyor visiting and Ray and Daz installing, we are satisfied with their service and professional work ethic. Look forward to hiring them again for the remaining windows we need to replace.
2011-08-06 22:19:44.667
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent job. Quality fitters. Prompt and very professional.
Lynn, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Just had my windows and doors done with Finesse. From start to finish they were very professional and did a fantastic job, I am over the moon. Nathan and Greg, the fitters, were very professional in their work and nothing was too much trouble, lovely guys. Would highly recommend.
Kim, West Midlands
, work completed
Recommended
Excellent experience
Customer Service
Quality
Value
Professional and courteous fitters and sales staff. Good quality product. Prompt and reliable, nothing too much trouble. Excellent customer service and after sales service. Could not fault this company or its products. Have recommended to family and friends.
Jay, West Midlands
, work completed
Recommended
Perfect job
Customer Service
Quality
Value
This work was the best we've ever had. Replacement of 5 windows including some scaffolding all to schedule. Very pleasant workers who explained what they were doing and showed us the operation of the window. Could not be faulted.
Janet, West Midlands
, work completed
Recommended
A Class service!
Customer Service
Quality
Value
Fantastic from the beginning! From quotation to installation, very professional. Friendly staff and able to get a quick response. Recommend 100%.
Shazia, West Midlands
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
I first used this trader 25 years ago and was pleased to find that they still work to a very high standard.
Winifred, West Midlands
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Excellent, professional service by all members of the team. Would certainly have them again for any future work.
Viv, West Midlands
, work completed
Recommended
Exceptional in all respects
Customer Service
Quality
Value
Expert sales, office, surveying and fitting staff. Finesse go out of their way to make the process hassle-free. The quality of their products and workmanship is exemplary. I would recommend this company without hesitation or reservation.
Eric, West Midlands
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic product at a great price. Was great to use a small, family run company rather than a large firm. Will use again. Thank you!
Natalie, West Midlands
, work completed
Recommended
Quick, prompt, courteous
Customer Service
Quality
Value
Nothing too much trouble, no question too stupid to ask. Very clean, wouldn't have realised they'd been.
Ginnette, West Midlands
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Work completed (new back door and surround) all debris removed from premises. Company kept in contact throughout, from booking to completion and after service. Definitely recommend and will use again in future.
Tracey, West Midlands
, work completed
Recommended
My Review
Customer Service
Quality
Value
Thoroughly professional
Alison, West Midlands
, work completed
Recommended
Professional, will recommend.
Customer Service
Quality
Value
Professional from beginning to end. Very happy with the product apart from the fact the communication regarding the install date was slow in being received and had to call the office myself.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommend, I have used this firm twice before and would certainly use them again.
Andryene, West Midlands
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Efficient staff, letting me know all the way, when scaffolders would arrive, then fitters, all went to plan. Extra work was needed, something the surveyor couldn't have seen. It was dealt with brilliantly. Plus fitters pointed out other work that should be done which was useful.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
I am very happy with the workmanship and consistency of it, I would recommend you to anybody who wants quality work done.
Happy Customer
, work completed
Recommended