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Endorsed by Which?
Finesse Windows Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–19:00
- Friday 09:00–17:00
- Saturday 10:00–16:00
- Sunday 09:00–11:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.
We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.
We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.
Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.
What we do
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- French doors
- Front door
- Orangeries
- UPVC doors
Conservatories
- Conservatory repairs
- Conservatory maintenance
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Replacement window services and repairs
- Sash windows
- Stained glass
- Triple Glazing
- UPVC Windows
- Window consultants
More Services
- porches
- garage doors
- roofline
- windows
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
360 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professionally fitted windows
Customer Service
Quality
Value
Two excellent fitters Gregg and Nathan, nothing too much trouble for them. Polite and efficient. A few problems with fitting and incorrectly measured window but these were sorted very quickly.
Anthony, West Midlands
, work completed
Recommended
Great job
Customer Service
Quality
Value
Good service, staff very friendly and informative and a very good product. After service gift a very nice touch, would highly recommend this company.
Vicky, West Midlands
, work completed
Recommended
First class job
Customer Service
Quality
Value
From initial enquiry to the moment they completed the work Finesse were first class. Although this was only a single door replacement their standard of work will lead to me getting quotes for "roofline" work. I would not hesitate to recommend Finesse Windows.
duncan582
, work completed
Recommended
Professional and friendly
Customer Service
Quality
Value
Professional from the salesman, the surveyor and the fitters. Never felt rushed and always polite. Nothing was too much trouble and they even found time to offer advice on other works they would not be undertaking. Quality of product seems fantastic and we already plan to use them again when it comes to our extension.
David, West Midlands
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very pleased with the work.
James, West Midlands
, work completed
Recommended
First class
Customer Service
Quality
Value
Both fitters arrived promptly and set straight to work. Very efficient, pleasant and tidy. We are absolutely delighted with the windows, in fact so pleased we have booked Finesse to do some more windows.
Susan, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
First class!
Rosemary, West Midlands
, work completed
Recommended
Excellent job all round
Customer Service
Quality
Value
Brilliant job. The door now fitted (external) looks amazing. Beautifully finished - very good fitter. Overall - excellent!! Many thanks
Lynda, West Midlands
, work completed
Recommended
My Review
Customer Service
Quality
Value
Perfection
Kenneth, West Midlands
, work completed
Recommended
New window
Customer Service
Quality
Value
Excellent service. On time, clean and tidy. Really pleased with the end result. Would recommend to other people. Nice thank you touch with bag, bottle of wine and window cleaner, for giving them business.
Anthea, West Midlands
, work completed
Recommended
Brilliant, professional work.
Customer Service
Quality
Value
A lovely job, a polite, friendly worker. Most impressed, would recommend them to anyone.
E Ann, West Midlands
, work completed
Recommended
Great job
Customer Service
Quality
Value
Pleased with the work done, which was very professional and efficient throughout. Will have no hesitation recommending Finesse to friends and family!
Which? Trusted Traders Consumer
, work completed
Recommended
An efficient, professional, value for money and pleasant experience
Customer Service
Quality
Value
Finesse Windows replaced bedroom windows and front porch doors for us. Right from the beginning this was a comfortable and pleasant experience. The salesman was good, the technical man was excellent and the fitters were brilliant. Everyone was so polite, understanding and helpful. The doors and windows are of a very high quality and the overall deal was very good value. I would not hesitate to highly recommend this company.
Judi
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I am certainly impressed with the conservatory they have built me. I would definitely recommend Finesse and would not hesitate to have more work done by them.
Kathleen, West Midlands
, work completed
Recommended
Very helpful service
Customer Service
Quality
Value
Excellent service from the moment we walked into the showroom. We were also about to go overseas for several months and Finesse worked around this very helpfully. We have now returned from overseas and found an excellent job.
Hugh, West Midlands
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
A very professional service from start to finish. the whole team knew the product inside out and answered all questions asked. Also giving good advice enabling me to decide what was right for me.
Steven, West Midlands
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Finesse delivered a 1st class service within the time scale permitted. They were very professional arriving on time and cleared up before they left. Great work!
Andrew
, work completed
Recommended
Top notch job-truly
Customer Service
Quality
Value
First rate company, from initial enquiry to job completion. A very personalised approach, with no pressure, at every stage. Very satisfied and no hesitation to recommend finesse windows-seriously.
Stephen, West Midlands
, work completed
Recommended
Superb Service
Customer Service
Quality
Value
Their quote was competitive their product good and they fitted my porch door with the minimum of fuss.
Ian, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I was delighted with the work done. Highly recommended this company fast & efficient service.
Gail, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
All workman professional and courteous. Would definitely recommend the company to others.
Doreen, West Midlands
, work completed
Recommended
Excellent professional work
Customer Service
Quality
Value
Wonderful work done by every one concerned. The fitters went beyond their duty, my self being over eighty, insisted they would remove curtains and trades. I was not to sit in a dark evening without curtains, they also replaced the track.
Madeline, West Midlands
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very Happy
Louise, West Midlands
, work completed
Recommended
Very good
Customer Service
Quality
Value
They did a good job.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
We found Finesse an extremely reliable, professional and friendly company. From the sales rep to the fitters we couldn't have asked for better, worked within our budget and fitted to schedule. Excellent value for money they did a fabulous job and the windows look superb. Would highly recommend this company.
Ann H
, work completed
Recommended
Manufacturer and fitters of excellent product
Customer Service
Quality
Value
This company manufacture their own windows. In fact I was given a tour of the factory. Good price from 3 quotes obtained. Delivery was 6/8 weeks but in actual fact was 5. Bit of a shaky start, the windows they were starting on needed a steel (house built 1935) this and another provided at no extra charge. The windows look great and are exactly to spec. Surveyor made some excellent recommendations. recommended.
Raymond, West Midlands
, work completed
Recommended
The antithesis of a pushy double glazing company
Customer Service
Quality
Value
We had several windows and a patio door installed by Finesse and found their whole company ethos to be the complete opposite of a national firm we invited for a quote. From the first person who came round to the follow up visit after install, it was a pleasure to deal with them and I can't recommend them more highly.
Macbook
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
I've used Finesse for replacement windows and doors for over 12 years. I recommend them. They do a good job and provide good aftercare.
Peter, West Midlands
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Excellent service from beginning to end. It's hard to find a trusted window co. that offers good value and good service. Finesse Windows do both. Would happily use them again and highly recommend them.
Lisa, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The fitters were prompt and professional and very tidy. The surveyor called in and checked everything was OK and the aftercare service was great. They checked we were pleased with everything. In all a way friendly professional company.
Alan, West Midlands
, work completed
Recommended
Excellent from start to finish.
Customer Service
Quality
Value
Excellent quality and service from all staff. I would recommend this firm in future.
Rosalyn, West Midlands
, work completed
Recommended
Excellent as always
Customer Service
Quality
Value
Over the past three years, we have replaced all our windows using Finesse, the final 3 this year. We have been most satisfied with their service - all aspects are excellent. A couple of trivial problems that occurred some time after an installation, which were dealt with promptly & efficiently.
Suzette, West Midlands
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Most impressed with the quality service finesse gave us. They did an excellent job. Very friendly reliable company, would definitely recommend them to others.
Tony, West Midlands
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Finess were very good, better than expected, I was most impressed with their work. I would recommend Finess to anyone.
Ronald, West Midlands
, work completed
Recommended
Fantastic, as usual.
Customer Service
Quality
Value
Always a pleasurable experience deal with Finesse Windows. Work to a high standard, and completed ahead of schedule.
Chris, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
As usual, we were delighted with the quality and workmanship. Everyone at Finesse very helpful.
David, West Midlands
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very happy. A job well done!
Brian, West Midlands
, work completed
Recommended
Efficient, clean and reliable
Customer Service
Quality
Value
The surveyor returned several times to make absolutely sure that the measurements were correct, which was very reassuring. The fitters were quick, clean and tidy & professional. The accounts team were also very helpful and efficient & all staff very pleasant.
Sheila, West Midlands
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Good quality fittings installed efficiently with minimal disruption. A few small problems were noticed afterwards but these were corrected efficiently.
Adrian, West Midlands
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Finesse Window staff from Managing Director to a receptionist are really helpful and professional. Any defect spotted are corrected in no time. We admire their work.
Muhammad Amin, West Midlands
, work completed
Recommended
Very good job
Customer Service
Quality
Value
Fitters were very good and very tidy, we are very pleased with the finished product also we felt that Ray the sales rep was very professional.
Margaret, West Midlands
, work completed
Recommended
Competent & friendly
Customer Service
Quality
Value
Although the firm mis-measured windows to be replaced, due to seal leakage, all was put right without fuss, and competently.
Christopher, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I can highly recommend Finesse Windows - I have used them twice & they are very skilled & reliable.
Kate, West Midlands
, work completed
Recommended
Happy to recommend
Customer Service
Quality
Value
Have used this company on several occasions without any issues. Recently we had a loggia fitted which is wonderful and was completed on time and to budget by skilled friendly tradesmen. Would happily recommend to others.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job, prompt & professional.
Customer Service
Quality
Value
Work carried out to our complete satisfaction.
Edward, West Midlands
, work completed
Recommended
Lifelong quality
Customer Service
Quality
Value
We have used the company for 20 years. Some of the first window fitters still look like new. Excellent quality product and really pleasant and efficient staff.
Neil, West Midlands
, work completed
Recommended
Very impressed.
Customer Service
Quality
Value
I was extremely impressed and satisfied with the level of service given by this company. From beginning to end they went out of their way to ensure the work carried out was to a high standard. I would highly recommend this company.
Jacqueline, West Midlands
, work completed
Recommended
Completely
Customer Service
Quality
Value
Arrived on time, worked steadily, cleaned up afterwards. Good professional job.
Susan, West Midlands
, work completed
Recommended
Finesse-windows
Customer Service
Quality
Value
If John Lewis did double glazing it would be designed and installed by Finesse Windows.
Christopher, West Midlands
, work completed
Recommended
Brilliant company
Customer Service
Quality
Value
Wonderful company to deal with. Our fitters were excellent, as was their workmanship. The quality of the product is top of the range. We are delighted with our new windows throughout and have no hesitation in recommending.
Derek, West Midlands
, work completed
Recommended